Hertz Car Hire
in South Bend

Hola Car Rentals is the only premium partner of the top car hire brands operating in South Bend, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in South Bend.

No. With Hola Car Rentals, all costs and charges for your booking in South Bend are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in South Bend charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at South Bend International Airport (SBN) is located inside the terminal at the west end of the building. After collecting your baggage, walk towards the west end of the SBN terminal to reach the Hertz desk. The hire vehicles are located at 4639 Progress Drive, within walking distance of the terminal, so no shuttle or tram is required for most arrivals.

Hertz operates only one hire location in South Bend, and it is airport-focused. There is no dedicated Hertz counter in the centre of South Bend, so the SBN terminal location is your primary collection point.

Counter hours at the South Bend Hertz location are 08:00 to 16:00, seven days a week. If your flight arrives outside those hours, plan accordingly, as after-hours collection details are not confirmed for this location. Check your booking confirmation for any specific instructions.

The Hertz counter at South Bend International Airport (SBN) is open from 08:00 to 16:00, Monday through Sunday. Hours are the same every day of the week.

If your flight arrives after 16:00, the Hertz desk in South Bend will be closed. There are no confirmed after-hours collection arrangements for this location, so it is important to plan your arrival time carefully. If your flight is delayed and you expect to arrive outside service hours, contact Hola Car Rentals support as soon as possible to explore your options.

Hire companies generally hold a booking for up to 24 hours from the original scheduled collection time, so a short delay within the same day should not forfeit your reservation, provided you arrive during the next open service window.

To pick up your Hertz hire in South Bend, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz counter in South Bend. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, toll roads are relevant when driving a Hertz hire in and around South Bend. The main toll route in the area is the Indiana Toll Road (I-90), a 157-mile east-west highway running across northern Indiana. It connects the South Bend area to Chicago to the west and the Ohio border to the east.

The Indiana Toll Road accepts E-ZPass, I-Pass, cash at some booths, and cashless video tolling via licence plate capture. Your Hertz hire vehicle comes pre-equipped with an electronic toll device.

At the Hertz counter in South Bend, you can choose between two options:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day, depending on the partner programme)
• Pay-per-use billing, where actual tolls plus an administrative processing fee are charged to your card on file after the hire ends

If you opt out of the Hertz toll programme and use cash lanes where available, inform the counter agent so the vehicle’s device can be managed appropriately to avoid duplicate charges. Toll charges can appear on your card days or even weeks after you return the vehicle.

All bookings made through Hola Car Rentals, including Hertz hires in South Bend, include a Tolls Cashback benefit that reimburses up to 5% of your total booking value for tolls paid during your hire.

This is especially useful if you plan to drive the Indiana Toll Road (I-90) near South Bend, where tolls can add up depending on how far east or west you travel.

To claim your cashback after returning your Hertz vehicle in South Bend:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

Yes, Hertz offers one-way hires from South Bend, allowing you to pick up at the South Bend International Airport location and return the vehicle at a different Hertz location in another city or state.

A drop-off fee may apply depending on your chosen route. This fee is route-specific and varies based on the distance between cities, the vehicle class, and the season. You will see any applicable drop-off fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website.

A few things to bear in mind for one-way Hertz hires from South Bend:

• The drop-off fee is paid at the counter and cannot be prepaid online
• Changing your return location after booking may reprice the hire and recalculate the fee
• Cross-border one-ways (for example, into Canada) may be restricted or carry higher fees depending on Hertz policy

Always review your booking confirmation to confirm the drop-off fee shown matches what you agreed to at checkout.

When picking up your Hertz hire in South Bend, the counter agent will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For Hertz hires in the United States, including South Bend, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary based on the vehicle class, hire duration, and location-specific policies. Premium or speciality vehicles may carry a higher hold.

Important requirements for the deposit at the South Bend Hertz counter:

• The credit card must be a major credit card (Visa, Mastercard, Amex, etc.) with the main driver’s name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• The card must have sufficient available credit to cover the hold amount

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it clears, which can take up to 15 working days.

Yes, Hertz in South Bend applies a young driver surcharge for renters between the ages of 21 and 24. The minimum age to hire without an additional fee is 25.

For Hertz hires in South Bend, the young driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period.

Additional restrictions that apply to under-25 renters at the South Bend Hertz location:

• Most premium, full-size, luxury, SUV, van, and convertible vehicle classes are restricted to drivers aged 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to younger renters
• The additional driver must also meet the minimum age requirements; Hertz requires additional drivers to be at least 25 years old

Indiana does not have a state law requiring hires to drivers under 21, unlike New York or Michigan. The minimum age at the South Bend Hertz counter follows standard Hertz policy, which is 21 years old with the surcharge applied.

South Bend has undergone significant road changes that can catch first-time visitors off guard when driving a Hertz hire in the area.

The city has been converting its centre one-way street network to two-way traffic under the Smart Streets Initiative. Streets such as Lafayette Boulevard, William Street, and St. Joseph Boulevard have been changed from multi-lane one-way roads to two-lane two-way streets. If you are using an older GPS map or navigation app, the directions may not reflect these changes accurately. Always verify your route before driving.

Key points for Hertz renters driving in South Bend:

• Some centre streets that appear as one-way on older maps now carry two-way traffic; check for updated navigation data before your trip
• Road-dieted streets have reduced lane counts and lower effective speeds compared to what the original layout suggested
• St. Joseph Boulevard now runs two-way with separated bike facilities alongside the river, which can be confusing near Indiana University South Bend
• Indiana operates automated speed cameras in active highway work zones (not citywide), with penalties for speeds 11 or more mph over the limit when workers are present

There are no congestion charges, emissions zones, or city-centre access fees in South Bend that would affect your Hertz hire.

Hertz hires in South Bend follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for fuel when hiring from Hertz in South Bend:

• At collection, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot at 4639 Progress Drive
• Refuel within approximately 10 miles of the South Bend Airport return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in South Bend with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

If the tank was not full at collection, make sure the exact starting level is written on the hire agreement, and return it at that same level to avoid charges.

Yes, you can add an additional driver to your Hertz hire in South Bend, either as part of your rate or by paying a fee at the counter.

For Hertz hires in South Bend, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding an additional driver at the South Bend Hertz counter:

• The additional driver must be present at collection with a valid driver’s licence
• They must meet the minimum age requirements; Hertz requires additional drivers to be at least 25 years old
• If their licence is not in English or does not use a Latin (Roman) alphabet, an International Driving Permit (IDP) is required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in South Bend are covered by the vehicle’s protections such as CDW/LDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

Most bookings made through Hola Car Rentals, including Hertz hires in South Bend, include travel assistance coverage provided by Terrawind Global Protection. This benefit is available to non-North American customers; residents of the United States and Canada do not qualify.

If you are driving your Hertz hire on the Indiana Toll Road (I-90) near South Bend and experience a medical emergency or other covered incident, the travel assistance programme can help coordinate support.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name, your Hola Car Rentals confirmation number, your current location in South Bend or elsewhere, and a brief description of the situation ready. This cover does not replace CDW/LDW for vehicle damage or third-party liability insurance.

Returning your Hertz hire in South Bend is straightforward. The return facility is located at 4639 Progress Drive, adjacent to South Bend International Airport (SBN) and within walking distance of the terminal.

Steps for a smooth Hertz return in South Bend:

• Refuel within approximately 10 miles of the airport before arriving at the return lot, and keep your receipt
• Drive to the Hertz return area at 4639 Progress Drive near the SBN terminal
• Return the vehicle during counter hours (08:00 to 16:00 daily) so an agent can process the return and confirm the fuel level and vehicle condition
• Take a photo of the fuel gauge and odometer before handing over the keys
• Request a printed or emailed final receipt confirming the return

The Hertz counter in South Bend closes at 16:00. If you need to return the vehicle after hours, check with the Hertz agent at collection for specific key-drop instructions at this location, as after-hours procedures are not publicly confirmed for South Bend. Keep all paperwork and photos in case any post-hire charges appear on your card later, such as toll billings that may arrive days or weeks after the hire ends.