Hertz Car Hire
in Palm Springs

Hola Car Rentals is the only premium partner of the top car hire brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Palm Springs International Airport (PSP) is located at 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262, which is the main airport address itself. The facility is directly at the airport, so no off-site shuttle is required to reach the Hertz pick-up point.

The Hertz counter at Palm Springs operates daily from 08:00 to 23:00. If your flight arrives outside those hours, contact Hertz in advance to confirm any after-hours arrangements, as no specific after-hours key-drop details are published for this location.

There is also a secondary Hertz location in nearby Cathedral City at 67777 E Palm Canyon Dr, Suite 6, Cathedral City, CA 92234, roughly 10 miles east of Palm Springs, which serves as an off-airport alternative. That location does not have the same airport-facing services as the PSP facility.

Bring your booking confirmation, a valid driver's licence, and a major credit card in the main driver's name to complete pick-up at the Hertz Palm Springs counter.

To collect your Hertz hire car in Palm Springs, you must present the following physical documents at the counter:

• A valid, original driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz Palm Springs counter. For licences in other non-English scripts, an IDP is strongly recommended even if not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted by Hertz or any partner counter in Palm Springs. The IDP is a translation only and must be carried alongside your original licence, not as a replacement for it.

Most highways in and around Palm Springs are toll-free. However, if you drive beyond the immediate Palm Springs area, you may encounter toll roads in Southern California, including express lanes on I-10 and I-110 in the Los Angeles area, and the Orange County toll roads (SR-73, SR-241, SR-261, and SR-133). All of these are fully cashless and use California's FasTrak electronic system.

Your Hertz hire car in Palm Springs will include an electronic toll device or plate-based billing system. At the counter you have two options:

• Purchase an unlimited toll package, typically US$11 to US$25 per hire day, which covers all toll usage during your hire
• Decline the package and pay per use, in which case Hertz will charge the actual toll amounts plus administrative processing fees to your card, often days or weeks after the hire ends

If you plan to use your own FasTrak transponder or visitor pass, notify the Hertz Palm Springs counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Toll charges billed through Hertz after your Palm Springs hire ends are normal. Keep your hire agreement and any toll receipts in case you need to dispute a charge.

Yes, all bookings made through Hola Car Rentals, including Hertz hires in Palm Springs, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

While most roads in Palm Springs itself are toll-free, you may pay tolls if you drive towards Los Angeles, Orange County, or other parts of Southern California where cashless express lanes and toll roads are common. Any tolls you pay during your Hertz hire period are eligible for the cashback.

To claim your refund:

• Email [email protected] within 30 days of returning your Hertz vehicle in Palm Springs
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Hertz, and a toll receipt or invoice showing the charges

The refund is processed to the same payment method used for your original booking and typically arrives within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your documents ready before you return the vehicle.

When you pick up your Hertz hire car in Palm Springs, a temporary authorisation hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Hertz location at Palm Springs International Airport.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle, though your bank may take up to 15 working days to reflect the release
• You must present a physical major credit card with the driver's name printed on the card. Debit cards, prepay cards, and virtual cards are not accepted for the deposit at the Hertz Palm Springs counter
• Premium or speciality vehicle classes may carry a higher hold amount
• Even if you prepaid your booking, a physical credit card is still required at pick-up

To avoid issues, notify your bank of your travel dates before arriving in Palm Springs, and bring a backup credit card in your name in case your primary card is declined.

Yes, you can add an additional driver to your Hertz hire in Palm Springs, but the additional driver must be present at the counter at pick-up with a valid driver's licence.

When the additional driver fee is not included in your booking rate, Hertz charges US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

Requirements for the additional driver at the Hertz Palm Springs counter:

• Must be physically present at pick-up and sign the hire agreement
• Must present a valid driver's licence, and an IDP if their licence uses a non-Latin alphabet
• Must meet the minimum age requirement. Drivers aged 20 to 24 may incur a young-driver surcharge at the Palm Springs location

Only drivers listed on the Hertz hire agreement are covered by the vehicle's protections such as CDW and liability cover. Anyone who drives the car without being named on the contract may void those protections entirely.

Yes, Palm Springs has recurring event-driven road closures that can affect your Hertz hire car itinerary, particularly if you are driving in the centre of town.

The most important closures to be aware of:

• VillageFest takes place every Thursday night and closes Palm Canyon Drive in the centre of town to vehicle traffic. If you are picking up or returning your Hertz hire on a Thursday evening, plan an alternative route
• Tour de Palm Springs, held in early February, closes South Palm Canyon Drive from Baristo Road to Tahquitz Canyon Way from Friday morning through Saturday evening, along with portions of Arenas Road and Tahquitz Canyon Way

Beyond event closures, Palm Springs has a modified one-way arterial segment on Palm Canyon Drive between Alejo and Ramon Road, which can be confusing for first-time visitors. North Palm Canyon Drive is a Caltrans-managed expressway where direct residential access is restricted in some sections, which may cause unexpected detours.

Ongoing road reconfigurations on South Palm Canyon and Racquet Club Road are also scheduled through Spring and Summer 2026, reducing lanes and adding temporary detours near the Hertz Palm Springs airport facility area. Allow extra time when driving to or from the airport during construction periods.

When hiring from Hertz in Palm Springs, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Hertz hire in Palm Springs. In California, state-minimum liability is not automatically guaranteed on all hire agreements, so checking whether your booking includes this cover is important. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire.

Common exclusions to be aware of:

• Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW
• Cover is void if an unlisted driver operates the vehicle
• Driving in restricted areas or off-road can void both CDW and liability cover

Check your Hola Car Rentals confirmation to see exactly which protections are included in your Hertz Palm Springs rate before accepting or declining anything at the counter.

Yes, one-way hires are possible with Hertz, allowing you to pick up in Palm Springs and return the vehicle in Los Angeles or another Californian city. However, a drop-off fee typically applies for one-way hires between different cities or regions.

The drop-off fee is route-specific and varies based on the distance between Palm Springs and your chosen return location, the vehicle class you select, and the hire dates. This fee is set by Hertz and is not included in your prepaid rate.

How to check the fee before booking:

• During the Hola Car Rentals checkout process, select your different return location
• The drop-off fee will appear under the "To pay at destination" section on the rate details page
• If no fee appears, the route does not carry a one-way surcharge

The drop-off fee cannot be prepaid and is collected by Hertz at the Palm Springs pick-up counter. It is separate from fuel, tolls, and taxes, though it is typically taxable locally.

If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase. Always confirm the fee on your booking confirmation before arriving at the Hertz Palm Springs counter.

The minimum age to hire a Hertz car in Palm Springs without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the Hertz Palm Springs counter.

Drivers under 25 hiring from Hertz in Palm Springs should also be aware of vehicle class restrictions. Categories such as full-size SUVs, premium, luxury, convertible, minivan, and van are typically restricted to renters aged 25 and older. The classes most commonly available to under-25 drivers are economy, compact, and intermediate sedans or SUVs.

Key requirements that apply regardless of age:

• A valid driver's licence in good standing
• A major credit card in the main driver's name with the name printed on the card
• An IDP if the licence uses a non-Latin alphabet

California does not have the same under-18 exception that New York and Michigan have, so the effective minimum age at the Hertz Palm Springs location is 21, with a surcharge applying until age 25.

If you are between 21 and 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see whether an underage fee waiver applies, as this exception is available on select Avis and Budget rates but not on Hertz hires in Palm Springs.

Hertz hires in Palm Springs follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges:

• At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Hertz Palm Springs return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Palm Springs with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

The Hertz Palm Springs airport facility is at 3400 E Tahquitz Canyon Way. Ask the Hertz agent at pick-up to recommend the nearest fuel station to the return point so you can plan your refuel stop on the way back.

For after-hours returns, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence in case a dispute arises.

Yes, most Hola Car Rentals bookings, including Hertz hires in Palm Springs, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or need legal support following a road incident while driving in the Palm Springs area or on surrounding Californian highways.

Coverage typically includes:

• Medical assistance for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important limitation: this benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring a Hertz vehicle in Palm Springs, this travel assistance cover is not available to you.

If you need assistance during your Palm Springs hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW or liability insurance for the Hertz vehicle itself.

Yes, early pick-up at the Hertz Palm Springs counter may be possible, but it is subject to vehicle availability at the time you arrive. The Hertz facility at Palm Springs International Airport operates daily from 08:00 to 23:00, so any early pick-up request must fall within those hours.

A few things to keep in mind:

• Early pick-up is not guaranteed. Hertz in Palm Springs can only accommodate it if the vehicle class you booked is available at the earlier time
• Changing your pick-up time may reprice your hire. If the new time falls into a different rate period, the total cost of your booking could change
• If you arrive earlier than your scheduled time and no vehicle is ready, you may need to wait until your original pick-up time

If you know in advance that you want an earlier pick-up at the Hertz Palm Springs airport location, contact Hertz directly or reach out to Hola Car Rentals support to check whether a time change can be made without re-pricing your reservation. Modifying the pick-up time after booking is treated as a booking change and is subject to availability and current rates.