Hertz Car Hire
in Abbotsford

Hola Car Rentals is a premium partner of the leading car hire companies in Abbotsford, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Abbotsford.

No. With Hola Car Rentals, all costs and charges for your booking in Abbotsford are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Abbotsford charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Abbotsford International Airport (YXX) is located directly on-site at 30440 Liberator Ave, Abbotsford, BC V2T 6H5. No shuttle or transfer is required after you exit the terminal. The airport counter operates daily from 07:30 to 23:59, making it accessible for most flight arrivals including late-evening ones.

Hertz also operates a second location in downtown Abbotsford at 33271 S Fraser Way, approximately 3.2 miles from the airport. That city-centre branch keeps more limited hours: Monday through Friday 07:30 to 18:37, Saturday 09:00 to 12:37, and is closed on Sundays. If you plan to pick up from the downtown Hertz location after arriving at Abbotsford Airport, you will need to arrange your own transport to reach it, as it is not within walking distance of the terminal.

For most travellers flying into Abbotsford, the on-site airport counter is the most convenient option for a smooth, direct pickup.

To collect your Hertz hire in Abbotsford, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name. If your licence is not in English or uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required as a translation alongside your original licence.
• A physical major credit card with the driver’s name printed on the card and sufficient available credit to cover the authorisation hold. Digital wallets and virtual cards are not accepted.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.

All documents must be originals. Copies and digital versions are not accepted at the Hertz counter in Abbotsford. If any document is missing or expired, Hertz may deny the hire and no refund will apply.

It depends on your licence. When hiring from Hertz in Abbotsford, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original licence and the IDP together.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required. However, having one can prevent delays or disputes at the Hertz counter in Abbotsford, particularly if the agent cannot verify your licence details.

Important: the IDP is a translation document only. It is not a standalone licence and will not be accepted without your original licence. You must obtain the IDP in your home country before travelling, as it cannot be issued abroad.

Most roads in and around Abbotsford and British Columbia are toll-free. However, if you drive your Hertz hire towards Vancouver, you may encounter the Port Mann Bridge, which is the only active tolled crossing in BC. It operates on a fully cashless, plate-based system, meaning there are no cash booths and charges are captured by camera and linked to the vehicle's licence plate.

Hertz offers a PlatePass programme for cashless toll roads. If you use the Port Mann Bridge without enrolling in a toll programme, Hertz will receive the invoice from the toll authority and bill the toll amount plus administrative processing fees to your credit card, often several weeks after the hire ends.

To avoid unexpected charges on your Hertz hire from Abbotsford, ask about PlatePass at the counter if you plan to drive towards Vancouver. Alternatively, you can avoid the Port Mann Bridge entirely by using other routes, though that may add travel time.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Hertz hire in Abbotsford even though most local roads are toll-free.

If you drive towards Vancouver and use the Port Mann Bridge, or encounter any other toll during your hire period, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid. The reimbursement covers the lesser of the actual tolls paid or the 5% cap.

To claim your cashback after returning your Hertz vehicle in Abbotsford:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - followed by your reservation number.
• Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement, and a receipt or statement showing the toll charges.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

When you pick up your Hertz hire in Abbotsford, a temporary authorisation hold is placed on your physical credit card. For hires in Canada, this hold is typically between GBP 300 and GBP 500, though some Hertz locations may require a minimum authorisation of approximately GBP 750, particularly for premium vehicle classes or longer hires.

This is not a charge. It is a temporary hold that reduces your available credit until Hertz releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release.

• Only a physical major credit card in the main driver’s name is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• If you did not purchase a Damage Waiver, the hold may be higher to cover the excess.
• Bring a backup credit card in case your primary card is declined.

Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the Hertz counter in Abbotsford at the time of pickup.

Yes, Hertz applies a young driver surcharge in Abbotsford for renters between the ages of 20 and 24. The fee is GBP 15 per day plus applicable taxes, payable locally at the counter for the full duration of the hire.

In British Columbia, the minimum hire age at Hertz is 20 years old. Drivers under 20 cannot hire. Note that drivers under 25 are generally not permitted to hire Dream, Adrenaline, or Prestige Collection vehicles from Hertz, regardless of location.

If you are adding a young driver as an additional driver to your Abbotsford Hertz reservation, the same daily surcharge applies to them as well. All additional drivers must be present at the counter with a valid driver’s licence and credit card at the time of pickup.

When booking a Hertz hire in Abbotsford through Hola Car Rentals, the coverage included depends on the rate plan selected. Under a Canada All Inclusive rate, Loss Damage Waiver (LDW) is typically included, which reduces your financial liability for damage to or theft of the hire vehicle, subject to any applicable excess.

Third-party liability cover is required by provincial law in British Columbia and is included by default with every Hertz hire in Abbotsford. This covers bodily injury and property damage you may cause to others while driving.

Optional coverages available for purchase at the Hertz counter in Abbotsford include:

• Damage Excess Waiver (DW) at approximately GBP 11.99 per day, which reduces your excess to zero.
• Personal Accident Insurance (PAI) covering accidental death benefits up to GBP 100,000 per accident.
• Roadside Safety Net (RSN) at approximately GBP 13.99 per day.
• Premium Emergency Roadside Service (PERS) at approximately GBP 9.99 per day.

Always review your Hola Car Rentals booking confirmation and the Hertz hire agreement at pickup to confirm exactly what is included in your specific rate.

Yes, you can add an additional driver to your Hertz hire in Abbotsford, but the additional driver must be physically present at the counter at the time of pickup with their own valid driver’s licence and credit card.

For Hertz hires in Abbotsford, the additional driver fee is GBP 13.50 per day plus taxes, with a maximum charge of GBP 189.00 per hire period. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation to see whether this is already included.

• The additional driver must meet the same minimum age requirement of 20 years old in British Columbia.
• Drivers aged 20 to 24 will also be subject to the young driver surcharge of GBP 15 per day.
• Drivers under 25 cannot be added to Hertz Dream, Adrenaline, or Prestige Collection vehicles in Abbotsford.
• Both the main driver and the additional driver must sign the hire agreement at the Hertz counter.

Any driver not listed on the Hertz agreement in Abbotsford is not covered by the hire protections, including CDW/LDW.

Yes, winter tyres are available on Hertz hires in Abbotsford, but they are optional and subject to availability at the airport counter location. All Hertz vehicles come equipped with M+S (Mud and Snow) rated tyres as standard in regions where they are required.

If you need dedicated winter tyres for driving in and around Abbotsford during colder months, you can request them at the Hertz airport counter at 30440 Liberator Ave. Pricing is approximately:

• GBP 20.00 per day for Economy to Full Size vehicles, plus taxes and surcharges.
• GBP 25.00 per day for Premium vehicles and above, plus taxes and surcharges.

There is no stated maximum cap on the winter tyre fee, so for longer hires the cost can add up significantly. If you are travelling to higher-elevation areas outside Abbotsford, such as mountain passes, dedicated winter tyres are strongly advisable during the winter season. Confirm availability directly at the Hertz counter in Abbotsford at the time of pickup, as stock is not guaranteed.

Driving your Hertz hire on Highway 1 through Abbotsford can be more complex than on other BC highways, particularly for first-time visitors. The McCallum Road and Clearbrook Road interchanges are undergoing major upgrades and feature non-standard designs including separate east and westbound bridges, roundabouts, and active construction detours. These can be confusing when merging with heavy local traffic.

Highway 1 is the primary east-west artery through Abbotsford, and the volume of local traffic merging at these interchanges creates bottlenecks and lane realignments that differ from more standardised highway setups elsewhere in Canada.

Several intersections in Abbotsford have also been recently upgraded with new traffic signals, turn lanes, and realigned crosswalks, which can alter sightlines and surprise drivers unfamiliar with the area. Roads such as Mt. Lehman Road, Townline Road, and George Ferguson Way have seen recent changes.

When returning your Hertz vehicle in Abbotsford, allow extra time if your route involves Highway 1 interchanges, especially during peak hours when lane merges and detours can slow progress significantly.

Hertz hires in Abbotsford follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, verify the fuel level with the Hertz agent and confirm it is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer. If the tank is not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level.

When returning your Hertz hire in Abbotsford, refuel within approximately 10 to 15 km of the return location so the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the vehicle below the recorded level, Hertz will charge for the fuel shortfall at their refuelling rate, which is typically higher than pump prices, plus a service fee.
• For after-hours returns at the Abbotsford location, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Travel Assistance provided through Hola Car Rentals via Terrawind Global Protection is included with most bookings, but it does not apply to residents of Canada or the United States. If you are a Canadian or American resident hiring a Hertz vehicle in Abbotsford, this benefit is not available to you.

For eligible travellers, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident, which can be particularly useful if an incident occurs on Highway 1 or at one of Abbotsford's complex interchanges.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Hertz hire in Abbotsford and are eligible for this benefit, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to the Hertz vehicle or third-party liability insurance.