Enterprise Car Hire
in Mobile

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Mobile Regional Airport (MOB) is located in the dedicated Rental Car Facility on the first floor, directly across from baggage claim. No shuttle or train is required; the facility is within walking distance of the terminal.

When you arrive at MOB, follow the signs for car hire after collecting your bags. Proceed to the first floor of the Rental Car Facility and look for the Enterprise desk, where you will present your documents, sign the hire agreement, and receive your keys.

Plan for approximately 15 to 45 minutes from the time you reach baggage claim to driving away, depending on queue length. The Enterprise counter at Mobile Regional Airport is open daily from 07:00 to 23:30.

The Enterprise counter at Mobile Regional Airport (MOB) in Mobile, Alabama, is open daily from 07:00 to 23:30, including weekends and Thursdays.

If your flight arrives after 23:30, no after-hours pickup service has been confirmed at this location. In that case, consider scheduling your arrival within operating hours or contacting Enterprise directly to confirm any late-arrival options before your trip.

Enterprise city locations in Mobile, such as the College Park branch at 1109 W I-65 Service Rd N, operate on a shorter schedule: Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 12:00, with no Sunday service. If your plans require pickup outside airport hours, factor these differences into your booking.

To collect your Enterprise hire car in Mobile, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies on a phone or tablet are not accepted at the Enterprise counter in Mobile. Debit and prepaid cards are not accepted for the authorisation hold.

Alabama operates several toll roads that you may encounter when driving your Enterprise hire car in or around Mobile. The state uses the Alabama Freedom Pass system, and tolls can be paid with cash, credit or debit card, or a transponder at most booths, so cashless-only roads are not a widespread concern in this region.

Common toll costs for standard 2-axle vehicles on Alabama roads include:

• Montgomery Expressway Bridge: US$1.50
• Tuscaloosa Bypass: US$1.50
• Emerald Mountain Expressway: US$1.75
• Foley Beach Express Toll Bridge: US$2.75

Enterprise vehicles in Mobile typically include an electronic toll device. At the counter you can choose an unlimited toll package, which generally costs between US$11 and US$25 per day depending on the location, or you can pay per use. If you opt out of the package, Enterprise will charge you the actual toll amount plus an administrative processing fee per transaction at the end of your hire.

Toll charges may appear on your credit card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise hire in Mobile.

Alabama has several toll roads, including the Foley Beach Express Toll Bridge and the Montgomery Expressway Bridge, so this benefit can offset real costs if you travel beyond the Mobile area.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of your return date
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Enterprise, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Submissions received after 30 days are not accepted, so act promptly once your Mobile hire ends.

When you pick up your Enterprise hire car in Mobile, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Enterprise location in Mobile.

This is a hold, not a charge. Your available credit is reduced by that amount until the hold is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 working days.

A few important points to bear in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit; debit and prepaid cards are not accepted
• Premium or speciality vehicle classes may require a higher hold amount
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious

Yes, you can add an additional driver to your Enterprise hire in Mobile, but the additional driver must be present at the counter at the time of pickup with a valid driver’s licence and any required identification.

For Enterprise in Mobile, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation to see whether this benefit applies to your reservation.

Requirements for the additional driver include:

• Physical presence at the Enterprise counter in Mobile at pickup
• A valid driver’s licence in good standing
• Meeting the minimum age requirements for the hire location
• Signing the hire agreement alongside the main driver

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle, those protections may be void. Spouses or domestic partners are sometimes added free of charge at certain locations, but this is not guaranteed; confirm with the Enterprise agent in Mobile at pickup.

Yes, Enterprise in Mobile applies a young-driver surcharge for renters between the ages of 21 and 24. In the United Kingdom, the standard minimum age to hire without an additional fee is 25, and Enterprise charges US$15 per day plus taxes for drivers under that threshold.

Drivers under 21 are generally not permitted to hire from Enterprise in Mobile, as Alabama does not have the same exceptions that apply in New York or Michigan, where hire companies must serve licensed drivers aged 18 and older.

Additional restrictions for under-25 renters typically include:

• Limited vehicle class availability; categories such as full-size SUVs, premium, luxury, minivans, and convertibles are usually restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicles are generally the available options

If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee. However, this exception does not apply to Enterprise in Mobile, so Budget for the daily surcharge when planning your trip.

Most Hola Car Rentals bookings, including Enterprise hires in Mobile, come with travel assistance coverage provided by Terrawind Global Protection at no additional cost. This benefit is especially useful if something unexpected happens during your trip, such as a medical emergency on a motorway or a flight cancellation before you reach Mobile.

Core benefits typically include:

• Travel and medical insurance coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, call +1 888 980 9992 (toll-free) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors travelling to destinations such as Mobile. It also does not cover damage to the Enterprise hire vehicle itself; that is handled separately by CDW/LDW cover.

When picking up your Enterprise hire car in Mobile, you will have the option to add or confirm several types of cover at the counter.

The main options include:

• Damage Waiver (DW): reduces your financial liability for damage to the hire vehicle from a collision or covered event. At Enterprise in Mobile, this is optional and typically costs between US$29.99 and US$33.99 per day
• Extended Protection (EP): provides third-party liability cover equal to Alabama's minimum financial responsibility limits, plus excess cover up to US$1 million per accident where available. This protects you against bodily injury or property damage you may cause to others
• UM/UIM cover: uninsured and underinsured motorist protection matching minimum state limits, with excess up to US$100,000 per accident

CDW/LDW covers damage to the Enterprise vehicle but does not protect third parties. Third-party liability (LIS/ALI/SLI) covers others but not the hire vehicle itself. These are separate protections and work best when combined.

Review your Hola Car Rentals booking confirmation before arriving in Mobile to confirm which coverages are already included in your rate and which you may need to add at the Enterprise counter.

Yes, one-way hires are possible with Enterprise in Mobile, but a drop-off fee may apply depending on your return location, the distance between cities, and the vehicle class you select.

Common patterns to expect:

• Returning to another Enterprise location within Mobile, such as from the airport at 8400 Airport Blvd to the Government Blvd city branch, may not incur a drop-off fee
• Returning to a different city or state will typically trigger a one-way fee that varies by route and vehicle class
• Cross-country or remote returns may carry higher fees or may not be permitted for certain vehicle categories

The drop-off fee is shown during the booking process on the Hola Car Rentals website under the details page for your selected rate, listed in the section labelled as charges due at the destination. This fee cannot be prepaid and is paid directly to Enterprise at pickup or return.

If you need to change your return location after booking, contact support as soon as possible, since mid-rental route changes must be approved by the Enterprise location and may result in a higher fee or re-pricing of your entire Mobile hire.

Enterprise hires in Mobile follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel fees:

• At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location in Mobile so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Enterprise vehicle in Mobile with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus an administrative service fee.

If the car was not full at pickup, ask the Enterprise agent to record the exact starting level on the agreement. You are then only required to return it at that same level, not necessarily full.

Yes, Enterprise operates several locations in Mobile beyond the airport counter at Mobile Regional Airport (MOB). If you are not arriving by air or prefer a city hire, these branches are available options.

Key Enterprise locations in Mobile include:

• Mobile Regional Airport: 8400 Airport Blvd, Mobile, AL 36608, open daily 07:00 to 23:30
• Mobile Mertz (city centre): 2929 Government Blvd, Mobile, AL 36606
• Mobile College Park: 1109 W I-65 Service Rd N, Mobile, AL 36618, open Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 12:00, closed Sunday
• West Mobile: 8010 Airport Blvd Building B, Mobile, AL 36608

City branches in Mobile have shorter operating hours than the airport counter and are closed on Sundays, so plan your pickup and return times accordingly. Unlike the airport facility, city locations do not have an integrated hire centre; you will need to arrange your own transport to the branch address.

Your booking confirmation will show the exact Enterprise location address for your reservation in Mobile.