Enterprise Car Hire
in Colorado

Hola Car Rentals is the only premium partner of the top car hire brands operating in Colorado, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Colorado.

No. With Hola Car Rentals, all costs and charges for your booking in Colorado are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Colorado charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Denver International Airport (DEN) in Colorado, Enterprise maintains a counter accessible via Peña Boulevard. After collecting your luggage, follow the airport signs towards the hire car area. You can use the Enterprise mobile app for directions to the counter, to manage your reservation, and to access roadside support during your Colorado trip.

At Colorado Springs Airport (COS), the process is slightly different: follow signs to the Rental Car Facility located across from baggage claim, then proceed to the Enterprise counter on the first floor to sign your agreement and collect your keys.

For both airports, bring:

• Your booking confirmation
• A valid driver's licence (physical, original)
• A major credit card in the main driver's name for the authorisation hold
• Your passport or government-issued photo ID

Enterprise also operates at Aspen-Pitkin County (ASE), Durango-La Plata County (DRO), Eagle (EGE), Grand Junction Regional (GJT), Montrose Regional (MTJ), and Yampa Valley Regional (HDN) airports across Colorado, so the same document rules apply at all locations.

Enterprise hours vary by location across Colorado, so always confirm your specific branch before arriving.

Known examples include:

• Colorado Springs Airport (COS): daily 07:00 AM to 11:45 PM
• Downtown Colorado Springs: Monday through Thursday 07:30 AM to 06:00 PM, closed Sunday
• Downtown Denver Five Points: Monday through Friday 07:00 or 07:30 AM to 06:00 PM, Saturday and Sunday 07:00 AM to 05:00 PM
• Denver International Airport Exotics (DEN): 24-hour returns available
• Longmont: Monday through Friday 07:30 AM to 06:00 PM, Saturday 09:00 AM to 01:00 PM

If you plan to return your Enterprise vehicle outside opening hours in Colorado, some locations offer key drop boxes. At Downtown Denver Five Points, lock the vehicle and deposit the keys fully in the drop box adjacent to the main entrance under the window; retrieve your receipt the next business day. Note that you remain responsible for the vehicle's condition until the next business day check-in.

If your flight is delayed by less than 24 hours, Enterprise will hold your Colorado reservation. Delays beyond 24 hours may require you to contact support to adjust your booking.

Yes, Enterprise offers a TollPass programme in Colorado that costs GBP 4.95 per day plus the actual toll charges incurred.

Colorado's toll roads are entirely cashless, meaning there are no cash booths. Overhead cameras photograph licence plates for billing. The main toll roads you may encounter when driving an Enterprise hire vehicle in Colorado include:

• E-470: a 47-mile loop around the Denver metro area, including access to Denver International Airport
• I-25 Express Lanes: approximately 7 miles between US-36 and downtown Denver, with variable pricing of roughly GBP 0.50 to GBP 5.00 per trip
• US-36 Express Lanes
• Northwest Parkway

All of these use the ExpressToll system. If you do not enrol in a toll programme, Enterprise will receive the licence plate toll invoice and bill you the undiscounted toll amount plus administrative fees, which can reach GBP 9.99 per day plus tolls, or GBP 15.00 per toll event up to a maximum of GBP 90.00 per hire.

Alternative unlimited toll packages from other programmes cost around GBP 14.99 per day or GBP 74.95 per week. Review the options at the Enterprise counter in Colorado before signing your agreement so you can choose the most cost-effective approach for your itinerary.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise hire in Colorado.

Colorado's cashless toll roads, including E-470, the I-25 Express Lanes, US-36 Express Lanes, and Northwest Parkway, can add up quickly, especially if you are driving to or from Denver International Airport on E-470. This benefit helps offset those costs.

To claim your Tolls Cashback after your Colorado hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Enterprise hire agreement, and a toll receipt or statement showing charges paid

The refund is capped at 5% of your booking total. For example, if your booking total is GBP 500, the maximum cashback is GBP 25. If your actual tolls were GBP 18, you receive GBP 18. If they were GBP 40, you receive GBP 25. Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

To collect your Enterprise hire in Colorado, you must present the following physical documents at the counter:

• A valid, original driver's licence (not a digital copy)
• A major credit card with your name printed on the card, in the main driver's name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets if you are visiting Colorado from abroad

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Obtain your IDP in your home country before travelling to Colorado, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

All documents must be physical. Enterprise will not accept digital versions on a phone or tablet. Debit and prepaid cards are not accepted for the security deposit at the Enterprise counter in Colorado.

Yes, Enterprise in Colorado applies a young-driver surcharge for renters between the ages of 21 and 24. The standard Enterprise fee for additional drivers in this age group is GBP 15 per day plus applicable taxes, and a similar daily surcharge applies to the main driver under 25.

Colorado does not have a state law requiring rental companies to rent to drivers under 21, so the minimum age at Enterprise locations in Colorado is generally 21, with the surcharge applying up to age 24. Drivers 25 and older are not subject to this fee.

Renters under 25 are also restricted from booking certain vehicle classes. Categories typically unavailable to under-25 drivers include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate SUV classes are usually available.

One exception worth noting: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget (not Enterprise) may waive the underage fee. This exception does not apply to Enterprise rentals in Colorado, so Budget for the surcharge if you are under 25.

Enterprise hires in Colorado follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up, verify the fuel level with the Enterprise agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Colorado location.

When returning your Enterprise vehicle in Colorado:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as backup evidence
• For after-hours returns at locations like Downtown Denver Five Points, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the tank full is always the most cost-effective option for your Colorado hire.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Enterprise hire in Colorado as well. Colorado's mountain highways and remote areas such as those near Aspen, Durango, or Steamboat Springs can be far from urban services, making this coverage particularly relevant.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Enterprise hire in Colorado, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Colorado, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

When you collect your Enterprise hire in Colorado, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around GBP 300 to GBP 400, though the exact amount varies by Enterprise location, vehicle class, and season.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after drop-off.

Key requirements for the deposit at Enterprise in Colorado:

• A physical, major credit card with your name printed on the card is required; debit and prepaid cards are not accepted
• The card must be in the main driver's name
• You must have sufficient available credit to cover the hold plus any expected charges
• Digital wallets and virtual card numbers are not accepted at the counter

Premium or speciality vehicles at Enterprise locations in Colorado, such as those at the Denver International Airport Exotics branch, may carry higher deposit amounts. If your primary card is declined, you may use another credit card in your own name; a third party's card is not permitted.

Yes, you can add an additional driver to your Enterprise hire in Colorado, either as part of your rate or by paying a fee at the counter.

For Enterprise in Colorado, the additional driver fee is GBP 15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Enterprise counter in Colorado:

• The additional driver must be present at collection
• They must show a valid, physical driver's licence
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
• They must meet the minimum age requirements; drivers under 25 may be subject to a young-driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement in Colorado are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle, cover may be void and additional charges could apply. If you need to add a driver after collection, visit an Enterprise branch in Colorado to update the agreement.

Yes, one-way hires are available through Enterprise in Colorado, allowing you to collect in one city and return in another, such as collecting at Denver International Airport and returning at Colorado Springs or Grand Junction.

A drop-off fee may apply depending on the route. This fee is set by Enterprise and varies based on the cities involved, the distance, the vehicle class, and the season. The fee will be shown under the "To pay at destination" section during the booking process and on your confirmation.

Key points to consider for one-way hires in Colorado:

• Same-city airport to downtown routes often carry no drop-off fee
• City-to-city routes within Colorado typically do incur a one-way fee
• Premium and large SUV classes may carry higher repositioning fees
• Cross-border one-ways, such as Colorado to another state, may be restricted or carry higher fees depending on Enterprise's policies

If the Enterprise counter in Colorado charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if the fee was not disclosed during booking.

The insurance and protection options available with your Enterprise hire in Colorado depend on the rate plan you selected when booking through Hola Car Rentals.

The main coverages to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Enterprise hire in Colorado. Some U.S. states require a minimum liability amount, but not all do. Adding supplementary liability up to GBP 300,000 is strongly recommended.

CDW/LDW does not cover tyres, undercarriage, roof, keys, or personal belongings. Only drivers listed on the Enterprise hire agreement in Colorado are covered.

If an incident occurs during your Colorado hire, prioritise safety, contact local authorities if needed, and notify Enterprise immediately using the number on your hire agreement. Delayed reporting can invalidate your cover. Review your Hola Car Rentals confirmation to confirm exactly which protections are included in your rate before arriving at the Enterprise counter in Colorado.

If you return your Enterprise vehicle later than the agreed drop-off time in Colorado, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. After the grace period, Enterprise may charge for additional hours or a full extra day, plus a late return fee.

For after-hours returns at Colorado locations such as Downtown Denver Five Points, lock the vehicle and deposit the keys fully in the drop box next to the main entrance. You remain responsible for the vehicle's condition until the next business day when Enterprise staff check it in.

At Denver International Airport Exotics, 24-hour returns are available with keys left on the dashboard and an agent assisting on arrival.

To avoid late charges on your Enterprise hire in Colorado:

• Plan your return time to account for Colorado mountain traffic or distance from remote areas like Aspen or Steamboat Springs
• Refuel near the return location before dropping off to avoid fuel charges on top of any late fees
• If you need more time, contact Enterprise directly or request an extension through your booking to reprice the hire rather than incurring a late penalty

If you need to extend your Colorado hire mid-trip, contact Enterprise or support as early as possible, as extensions are subject to vehicle availability.