Dollar Car Hire
in Sacramento

Hola Car Rentals is the only premium partner of the top car hire brands operating in Sacramento, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Sacramento.

No. With Hola Car Rentals, all costs and charges for your booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Sacramento International Airport (SMF) for your Dollar hire, you do not go directly to a counter inside the terminal. Instead, follow signs to baggage claim, exit to the ground transportation curbside, and board the free hire car shuttle, which runs 24 hours a day, every 10 minutes.

The shuttle takes you to the consolidated hire car terminal at 6327 Aviation Drive, Sacramento, CA 95837, where the Dollar counter is located alongside all other major brands. Allow 25 to 35 minutes from landing to reaching the Dollar counter, plus additional time for counter processing, which can be longer during peak hours (4 to 10 a.m. and 8 p.m. to midnight). In total, Budget 45 to 60 minutes before you are driving away from Sacramento airport.

When you return the vehicle, drop it at the same 6327 Aviation Drive facility and board the 24-hour shuttle back to your terminal.

The Dollar counter at Sacramento International Airport (SMF) operates in two windows: 12:00 a.m. to 1:00 a.m. and 6:00 a.m. to 11:59 p.m. daily. This means the counter is closed between approximately 1:00 a.m. and 6:00 a.m.

If your flight arrives during that gap, the hire car shuttle still runs 24 hours a day to the consolidated terminal at 6327 Aviation Drive, Sacramento, but the Dollar desk itself will not be staffed. Plan your Sacramento arrival time accordingly, or contact Dollar directly to confirm any after-hours arrangements before your trip.

For city centre Dollar locations in Sacramento, such as Downtown (1025 16th St) or Fulton HLE (2125 Fulton Ave), hours may differ. Call ahead to confirm availability before heading to those sites.

Yes, hiring a Dollar car at Sacramento International Airport (SMF) typically costs more than hiring at a downtown Sacramento location, due to airport-specific surcharges added on top of the base rate.

At SMF, expect the following additional charges:

• Customer Facility Charge (CFC): approximately US$4.50
• Concession Recovery Fee: approximately 10 to 12% of the base rate
• State and local hire taxes and vehicle licence fees: approximately 10 to 12%

Combined, these airport surcharges can add 25 to 35% to the cost of your Dollar hire compared to a downtown Sacramento collection. Off-airport Dollar locations, such as the Downtown site at 1025 16th St or Fulton HLE at 2125 Fulton Ave, are subject only to standard city taxes, which can translate to savings of US$20 to US$50 per day on compact vehicles.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Sacramento counter at collection.

California uses the FasTrak electronic toll system on all toll roads, bridges, and express lanes statewide. There are virtually no cash toll booths, so every Dollar hire vehicle in Sacramento comes equipped with an electronic toll device or a plate-based billing system.

When picking up your Dollar car in Sacramento, you have two options:

• Unlimited toll package: a fixed daily fee (typically US$11 to US$25 per day, depending on the hire company and location) that covers all tolls during your hire period
• Pay per use: if you decline the package, Dollar will charge you the actual toll amounts plus administrative processing fees, billed to your card after the hire ends, sometimes weeks later

The main toll exposure around Sacramento is in the San Francisco Bay Area if you drive west, where bridge crossings (such as the Bay Bridge at approximately US$8.50 per crossing) and express lanes apply. Within Sacramento itself, most roads are toll-free.

You may also opt out at the counter and pay tolls directly through the FasTrak website or app, but you must inform the Dollar agent so the vehicle's default device is deactivated to avoid duplicate charges.

To collect your Dollar hire in Sacramento, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Sacramento Dollar locations.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Dollar counter in Sacramento or anywhere else in the United States.

Yes, a physical major credit card in the main driver’s name is required at every Dollar location in Sacramento, including the airport counter at SMF and the downtown and Fulton sites. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security deposit hold.

For standard vehicles hired in the United States, the typical hold is approximately US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Dollar location in Sacramento. Premium or larger vehicles may carry a higher hold.

The hold is a temporary authorisation, not a charge. It reduces your available credit until Dollar releases it after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after return.

Even if you prepaid your Sacramento Dollar booking in full, you must still present a physical credit card at collection for the deposit hold.

Yes, you can add an additional driver to your Dollar hire in Sacramento, but the additional driver must be physically present at the counter at collection with a valid driver’s licence and any required identification.

Whether the fee is included depends on your rate:

• If your booking confirmation shows "Additional driver free of charge," the first extra driver is covered at no cost
• If not included, Dollar charges US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period

Any driver not listed on the Dollar hire agreement in Sacramento is not covered by the vehicle’s protections, including CDW/LDW and liability cover. Make sure every person who will drive the car is added to the contract at the Sacramento counter before leaving.

Note that for Dollar in Sacramento, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted as additional drivers depending on location rules.

Yes, all bookings made through Hola Car Rentals, including Dollar hires in Sacramento, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

This is especially useful in Sacramento because California's FasTrak toll system applies to Bay Area bridges and express lanes you may encounter if you drive west from Sacramento toward San Francisco. Bridge crossings alone can cost US$7 to US$15 each, and those costs add up quickly.

To claim your cashback after returning your Dollar vehicle in Sacramento:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the Dollar hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

The minimum age to hire a Dollar car in Sacramento without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter fee on top of the base rate.

California is not one of the states (like New York or Michigan) that legally requires hire companies to serve drivers under 21, so the minimum age at Dollar locations in Sacramento is 21 for most vehicle classes.

Additional restrictions for under-25 renters at Sacramento Dollar locations include:

• A daily young-renter surcharge applies for drivers aged 21 to 24
• Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, premium, luxury, convertible, and minivan categories
• A physical major credit card in the main driver’s name is still required for the deposit hold

If you are between 21 and 24 and booking a Dollar hire in Sacramento, choose economy, compact, or intermediate vehicle classes to avoid class-based restrictions, and Budget for the additional daily surcharge.

The coverage included in your Dollar hire in Sacramento depends on the rate plan selected at booking. Most Hola Car Rentals rate plans for Sacramento include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Dollar vehicle itself in the event of a collision, theft, or vandalism.

Key points to understand about your Sacramento Dollar coverage:

• CDW/LDW covers damage to the hire car, subject to any deductible shown on your confirmation
• CDW/LDW does not cover third-party liability, meaning injuries or property damage you cause to others
• Third-party liability (LIS/ALI/SLI) is a separate coverage you can add; some U.S. states require a minimum, but California does not mandate it for hire companies in all cases
• Tires, undercarriage, roof, and keys are commonly excluded unless a specific add-on is purchased

Always review your booking confirmation before arriving at the Dollar counter in Sacramento to confirm exactly which protections are active and whether a deductible applies. At collection, verify the hire agreement matches your confirmation.

Sacramento's downtown grid is dominated by historic multi-lane one-way streets that were designed to move traffic at highway-like speeds. Drivers picking up a Dollar hire in Sacramento and heading into the city centre should be aware of several quirks that can catch first-time visitors off guard.

• Many downtown Sacramento streets run one-way only, which can make navigation confusing, especially when trying to reach a specific address from the wrong direction
• Some one-way streets are in the process of being converted back to two-way traffic under the Central City Mobility Project, meaning GPS maps may not reflect the latest road configuration
• Wide lanes on one-way streets encourage faster driving speeds than typical urban roads, so stay alert to local traffic pace
• Event nights at Golden 1 Center (which hosts approximately 189 events per year) trigger temporary street closures and signal changes around J Street, L Street, and Capitol Mall, affecting navigation in your Dollar hire

Rely on a regularly updated GPS or navigation app when driving your Dollar hire through downtown Sacramento, and allow extra time if an event is scheduled near your destination.

If your flight is delayed and you arrive later than your scheduled Dollar hire in Sacramento, the hire company will generally hold your reservation for up to 24 hours from the original pick-up time, provided you arrive during counter operating hours.

For the Dollar counter at Sacramento International Airport (SMF), note that the counter is closed between approximately 1:00 a.m. and 6:00 a.m. daily. Even if the shuttle to the consolidated terminal at 6327 Aviation Drive runs 24 hours, the Dollar desk will not be staffed during that window.

• If your delay is less than 24 hours: your Sacramento Dollar booking is held; arrive as soon as possible during staffed hours
• If your delay exceeds 24 hours: contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible; changes are not guaranteed but the team will assist

To avoid losing your Sacramento Dollar reservation, always monitor your flight status and reach out proactively if a significant delay is expected.

Yes, most bookings made through Hola Car Rentals for Dollar hires in Sacramento include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is particularly relevant in Sacramento because driving north toward the Sierra Nevada foothills or west toward the Bay Area can take you into areas where roadside emergencies are harder to manage alone. The travel assistance coverage includes:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the service, call the 24-hour assistance line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is available to international visitors hiring a Dollar in Sacramento who are not North American residents. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.