Dollar Car Hire
in Portland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Dollar operates at Portland International Airport (PDX) through a consolidated off-airport hire car facility located at 7000 NE Airport Way, Portland, OR 97218.

After arriving at the PDX terminal, you will need to take a shuttle bus to reach the Dollar counter. Look for the hire car shuttle stop outside the terminal and board the shuttle marked for the hire car centre. Shuttles cycle regularly, so wait at the signed stop if you just miss one.

The Dollar counter at Portland International Airport is open daily from 6:00 AM to 1:00 AM, which accommodates most flight arrivals. If your flight lands close to 1:00 AM, plan to reach the counter before closing time. Arrivals outside those hours will need to make alternative arrangements, as after-hours pickup is not available during closed periods.

Bring your booking confirmation, a valid driver’s licence, and a major physical credit card in the main driver’s name to complete the pickup process at the Portland Dollar counter.

Yes, Dollar has a centre in downtown Portland at 132 NW Broadway, Portland, OR 97209, in the Pearl District.

Unlike the Portland International Airport (PDX) facility, which requires a shuttle ride to the off-airport hire car centre, the downtown Dollar counter is a walk-up location. No shuttle is needed; you simply go directly to the address in the Pearl District.

This can be a convenient option if you are arriving in Portland by means other than a flight, such as by train or cruise, or if you are already staying in the city centre and do not need to travel to PDX. Keep in mind that vehicle availability and rates may differ between the airport and downtown Portland Dollar locations, so confirm which location suits your itinerary when booking.

Whichever Portland Dollar location you choose, bring your physical driver’s licence, a major credit card in the main driver’s name, and your booking confirmation to complete the pickup.

Portland and the state of Oregon have very few toll roads, making it simpler than many other U.S. destinations for Dollar hire car drivers.

Currently, the only operational tolls near Portland are on two Columbia River bridges:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car (or US$1.00 with a Breezby prepaid account). Payment is accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 per car (or US$1.25 with Breezby). Trucks are charged US$3.00 per axle.

Oregon does not use E-ZPass, SunPass, or other major electronic toll networks. These two bridges accept cash or Breezby payments, so they are not fully cashless facilities. If you cross either bridge without paying, you must pay online within 7 days to avoid violations and potential administrative fees charged by Dollar.

Planned tolls on Interstate 205 bridges near Portland have been paused by the governor until at least 2026, so those are not a concern for your current Dollar hire in Portland. There are no congestion charges or emissions zone fees anywhere in Oregon.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Portland.

Even though Oregon has very few toll roads, this benefit is useful if your Portland trip takes you to the Hood River-White Salmon Interstate Bridge or the Bridge of the Gods on the Columbia River, or if you drive into neighbouring states with more extensive toll systems.

To claim your cashback after returning your Dollar hire in Portland, email [email protected] within 30 days of vehicle return. Include:

• Your reservation confirmation
• A copy of the hire agreement signed at the Dollar counter
• A receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

To pick up your Dollar hire car in Portland, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English and not issued by an EU/EEA country, an International Driving Permit (IDP) is recommended. An IDP is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic.
• A major credit card physically in the main driver’s name, with the driver’s name printed on the card. This is required for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or equivalent travel documents if you are visiting Portland from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Portland. If you are adding an additional driver, that person must also be present at pickup with their own valid licence and ID.

When you pick up your Dollar hire in Portland, a temporary authorisation hold will be placed on your credit card as a security deposit. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles at U.S. locations, typical holds range from US$300 to US$400. The exact amount at the Portland Dollar counter depends on the vehicle class, hire duration, and the specific location (airport versus downtown). Premium or speciality vehicles may carry higher holds.

A few important points to keep in mind for your Portland Dollar pickup:

• Only a major physical credit card in the main driver’s name is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Make sure your card has sufficient available credit to cover both the hold and any expected charges.
• Notify your bank of your travel to Portland to prevent fraud blocks on the authorisation.
• After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect the release on your statement.

Bringing a backup credit card is always a good precaution in case your primary card is declined at the Dollar counter.

Yes, one-way hires are possible with Dollar in Portland, but a drop-off fee may apply depending on your return location.

When booking, select a different return location and the system will calculate whether a drop-off fee applies for your specific route. This fee, if applicable, will appear under the "To pay at destination" section during checkout and on your booking confirmation. Common patterns include:

• Portland airport to downtown Portland (or vice versa): often no drop-off fee for same-city routes.
• Portland to another Oregon city or a different state: a drop-off fee typically applies, varying by distance and vehicle class.
• Cross-border one-ways (for example, Portland to Canada): may be restricted or carry higher fees depending on Dollar's partner rules.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking. If you change your return location after booking, the hire will be re-priced and the drop-off fee may change.

Always review your confirmation to confirm the fee before picking up your Dollar hire in Portland.

The minimum age to hire a Dollar vehicle in Portland without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the Portland Dollar counter.

Oregon is not one of the states (like New York or Michigan) that legally requires hire companies to hire to drivers aged 18 and older, so the standard Dollar policy applies in Portland: 21 is the minimum age, with a daily underage fee for drivers under 25.

Additional restrictions for under-25 renters at the Portland Dollar location include:

• Vehicle class limits: most premium, full-size, SUV, minivan, luxury, and convertible categories are restricted to drivers 25 and older.
• The young-renter surcharge for Dollar in Portland is approximately GBP 10.50 per rental day, with a maximum cap of GBP 147.
• A valid driver’s licence and a major credit card in the main driver’s name are still required regardless of age.

If you are 21 to 24 and booking a Dollar hire in Portland, choose economy, compact, or intermediate vehicle classes to avoid class restrictions, and budget for the daily surcharge.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your Dollar hire in Portland, such as a medical emergency on the road or a flight cancellation affecting your trip.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your Dollar hire in Portland or anywhere during your trip, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free/collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in or around Portland, and a brief description of the situation. Follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorisation.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Dollar hires in Portland follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Portland Dollar counter, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Dollar hire in Portland, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof in case of any dispute.

If you return the vehicle below the recorded starting level, Dollar may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service or administrative fee

For the Portland airport Dollar location at 7000 NE Airport Way, ask the agent at pickup about the nearest fuel stations to the return facility so you can plan your last fill-up conveniently. Returning the tank full is always the most cost-effective approach.

Yes, Dollar in Portland charges an additional driver fee unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Dollar hires in Portland, the additional driver fee is approximately GBP 10.50 per hire day, with a maximum cap of GBP 147 for the hire period. This fee is paid directly at the Portland Dollar counter and is subject to local taxes.

To add an additional driver to your Portland Dollar hire:

• The additional driver must be present at pickup at the Portland counter (airport or downtown location).
• They must present a valid driver’s licence and meet the same document and age requirements as the main driver.
• Both the main driver and the additional driver must sign the hire agreement.
• If the additional driver is under 25, a young-renter surcharge may also apply on top of the additional driver fee.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges. Check your booking confirmation before arriving at the Portland Dollar counter to know whether the additional driver fee is already included in your rate.

The Dollar counter at Portland International Airport (PDX) operates from 6:00 AM to 1:00 AM daily. Returns outside those hours may not have a staffed counter available to process your vehicle.

If you need to return your Dollar hire in Portland outside of operating hours, check your hire agreement for any after-hours key drop instructions specific to the 7000 NE Airport Way facility. After-hours drops typically involve leaving the keys in a designated drop box, but it is important to understand that your liability for the vehicle may continue until a Dollar agent formally inspects and closes the contract during business hours.

To protect yourself for an after-hours Portland Dollar return:

• Take photos and a short video of the vehicle's exterior and interior, including the fuel gauge, before leaving it.
• Note the exact time and location of the drop.
• Keep your final fuel receipt.
• If a key drop envelope is provided, place the receipt inside and retain a copy.

For the downtown Portland Dollar location at 132 NW Broadway, confirm return hours directly, as city centre locations may have different schedules. Contact the Dollar counter in Portland in advance if you anticipate a late return to clarify your options.

Whether insurance is included in your Dollar hire in Portland depends on the rate plan selected at the time of booking. Review your hire confirmation carefully to see what is covered.

Two key protections to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle itself, subject to any applicable excess. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving your Dollar hire in Portland. Oregon does not universally mandate that hire companies include state-minimum liability in every hire, so confirm this is on your agreement.

CDW/LDW and LIS/SLI are separate protections and both are recommended for driving in Portland. Common exclusions from CDW/LDW include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use.

If an incident occurs during your Portland Dollar hire, prioritise safety, contact authorities if needed, and notify Dollar immediately using the roadside assistance number provided in your hire agreement. For Hertz Group brands including Dollar, roadside assistance in the U.S. is handled through the Hertz/Dollar/Thrifty support line listed on your confirmation.