Dollar Car Hire
in Maine

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maine, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maine.

No. With Hola Car Rentals, all costs and charges for your booking in Maine are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maine charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Portland International Jetport (PWM) in Maine is located at 1001 Westbrook Street, Portland, ME 04102. After arriving, proceed to the first level of the car park to find the Dollar desk. A shuttle service is also available if needed.

Counter hours at PWM are daily from 07:00 to 23:59. If you are collecting during a busy period such as a weekend or holiday, expect possible wait times at the Dollar counter and plan accordingly.

Dollar also operates a downtown Portland location at 202 Warren Avenue, Suite 300, with more limited hours of Monday through Friday, 08:00 to 17:00. A second Dollar location serves Bangor International Airport (BGR) in Bangor, Maine, for travellers arriving in that part of the state.

To pick up a Dollar hire car in Maine, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Dollar counter in Maine. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Maine.

It depends on your licence. At Dollar locations in Maine, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together at the Dollar counter.

If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required. However, having one can prevent any issues at the Dollar desk in Maine, particularly if the agent has difficulty reading your licence.

Important: the IDP is a translation document only. It is not a standalone licence and will not be accepted without your original driver’s licence. Obtain your IDP in your home country before travelling, as it cannot be issued to foreign licence holders once you are in the United States.

Maine uses the E-ZPass electronic toll system, operated primarily along the Maine Turnpike from Kittery to Augusta. Cash toll booths have been largely eliminated in Maine and across the North-east, so your Dollar hire car will be equipped with an electronic toll device for cashless payment.

At the Dollar counter in Maine, you will have the option to enrol in a toll programme at pickup. This typically costs between US$11 and US$25 per hire day, covering unlimited toll use for that day. If you decline the programme and still drive through a toll road, Dollar will charge the actual toll amount plus an administrative processing fee to the credit card on file, often weeks after the hire ends.

If you plan to drive the Maine Turnpike or other toll roads during your Dollar hire, enrolling in the toll programme at pickup is usually the simpler option. Review the daily rate and any caps before signing the hire agreement.

Hola Car Rentals also includes Tolls Cashback on all bookings, reimbursing up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

Yes, Dollar in Maine charges a young driver surcharge for renters between the ages of 20 and 24. The fee is approximately US$25 per day at the Portland International Jetport (PWM) location.

Maine does not have a state law requiring rentals to drivers under 21, unlike New York or Michigan. The standard minimum age at Dollar in Maine is 20, but renters under 25 will pay the daily surcharge in addition to the base hire rate.

Certain vehicle classes are also restricted to drivers aged 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories. If you are under 25, economy, compact, and intermediate vehicles are typically the available options at Dollar in Maine.

The young driver fee is paid at the counter and is not included in your prepaid rate. Budget for this additional daily cost when planning your Dollar hire in Maine.

You must present a physical major credit card in the main driver’s name, with the driver’s name printed on the card, at the Dollar counter in Maine. The card is used to place a temporary authorisation hold for the security deposit.

Typical security deposit holds for standard vehicles in the United States range from US$300 to US$400, though the exact amount at Dollar in Maine may vary by vehicle class, hire duration, and season. Premium or larger vehicles may carry a higher hold.

• Debit cards are not accepted for the deposit hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter

Even if you prepaid your Dollar booking in Maine online, you must still present a physical credit card at pickup. The hold is released after you return the vehicle, but your bank may take up to 15 working days to reflect the release on your statement.

Dollar hires in Maine follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Dollar hire in Maine, refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee. Customers at Portland International Jetport (PWM) have reported unexpected fuel charges even after filling up nearby, so keeping your receipt is important evidence if a dispute arises.

Ask the Dollar agent at pickup in Maine to point you towards the nearest petrol station to the return location.

Most bookings through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Dollar hire in Maine, whether on the Maine Turnpike, in a remote coastal area, or far from Portland.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is available to non-North American customers. Travellers who are residents of the United States or Canada do not qualify for this travel assistance cover.

To use the service during your Dollar hire in Maine, contact Terrawind 24 hours a day, 7 days a week. Call +1 888 980 9992 (toll-free) or reach them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Check your booking confirmation for the exact terms, limits, and any exclusions that apply to your specific itinerary.

When returning your Dollar hire in Maine, bring the vehicle back to the same location where you collected it unless a one-way arrangement was approved in advance. At Portland International Jetport (PWM), return the car to the Dollar lot at 1001 Westbrook Street.

The Dollar counter at PWM processes returns during operating hours. Returns outside those hours may be accepted via key drop, but you remain liable for any damage discovered until the vehicle is formally checked in by a Dollar agent. If you plan an after-hours return in Maine, call Dollar in advance to confirm the key drop procedure and document the vehicle's condition with photos before leaving it.

• Refuel before returning, keeping your receipt as proof
• Take photos of the vehicle at drop-off, including the fuel gauge and odometer
• Confirm with the agent that the contract is closed if returning during staffed hours
• For after-hours drops, leave the fuel receipt in the key envelope and keep a copy

If you receive unexpected post-hire charges on your Dollar booking in Maine, such as fuel or damage fees you believe are incorrect, contact Hola Car Rentals support with your hire agreement and receipts.

Dollar hires in Maine can include Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW) coverages, which reduce your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. At Portland International Jetport (PWM), the CDW and theft insurance excess is listed as US$0 on eligible bookings, meaning no excess applies for covered incidents.

Third-party liability cover (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to others while driving your Dollar hire in Maine. Check your booking confirmation to confirm whether this is included or available as an add-on.

Important limitations to keep in mind:

• CDW and LDW do not cover third-party liability, your personal injuries, or your belongings
• Cover applies only to drivers named on the hire agreement
• Prohibited use such as off-road driving or driving under the influence voids cover
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased

Always review the hire agreement at the Dollar counter in Maine to confirm the exact cover terms before driving away.

Yes, you can add an additional driver to your Dollar hire in Maine at the counter during pickup. The additional driver must be present in person, show a valid driver’s licence, and sign the hire agreement.

For Dollar in Maine, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation to see whether your rate includes one additional driver free of charge.

Requirements for additional drivers at Dollar in Maine:

• Must meet the minimum age requirement for the hire location
• Must present a valid driver’s licence and any required IDP
• Must sign the hire agreement at the counter
• Must be present at pickup, not added remotely

Only drivers listed on the Dollar hire agreement in Maine are covered by CDW, LDW, and liability protections. Anyone who drives the vehicle without being named on the contract may void those coverages and expose you to full liability for any damage or incidents.

Dollar hires picked up at Portland International Jetport (PWM) in Maine are subject to several local fees and taxes on top of the base hire rate. These charges are standard for airport hires in the United States and can add significantly to the total cost.

Common fees that may apply to your Dollar hire in Maine include:

• Maine state sales tax on hire vehicles, approximately 10%
• Airport concession recovery fee (ACRF), typically 10 to 12% of the base rate
• Customer facility charge (CFC), typically US$3 to US$5.50 per day
• Additional state or tourism surcharges that vary by location

Combined, airport fees and taxes at PWM can add 20 to 40% to the base rate shown during booking. Off-airport Dollar locations in Maine, such as the downtown Portland branch on Warren Avenue, may avoid the concession recovery fee, potentially reducing the total cost.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Dollar counter in Maine. If a fee marked as included on your confirmation is charged again at pickup, Hola Car Rentals No Extra Charges© Coverage may apply.

Yes, one-way hires are generally available with Dollar in Maine, allowing you to pick up at a location such as Portland International Jetport (PWM) and return the vehicle in a different state. However, a drop-off fee will likely apply and the amount varies depending on the route, distance, vehicle class, and season.

When booking a one-way Dollar hire from Maine, the drop-off fee will be shown on the details page of your selected rate under the section labelled as the amount due at destination. It is not included in the prepaid rate and cannot be paid in advance.

• Same-city routes, such as airport to downtown Portland, often carry no drop-off fee
• Routes between Maine and other states typically carry a drop-off fee that varies by distance
• Premium and large SUV classes may carry higher repositioning fees
• Cross-border hires into Canada require prior approval and may be restricted

If you need to drive your Dollar hire from Maine into another state, confirm that cross-state driving is permitted on your hire agreement. Most standard Dollar hires in the United States allow interstate travel, but always verify the terms before crossing state lines.