Dollar Car Hire
in Connecticut

Hola Car Rentals is the only premium partner of the top car hire brands operating in Connecticut, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Dollar operates at several locations across Connecticut, covering both airport and neighbourhood options.

• Bradley International Airport (BDL) in Windsor Locks, at 180 Schoephoester Rd, is the primary airport location serving the Hartford area
• Danbury, at 1 Tooley Ln
• Manchester
• West Hartford
• New Haven, at 1 George St
• Wolcott
• Stamford

If you are arriving by air, the Dollar counter at Bradley International Airport is the most convenient option. For off-airport hires in Connecticut, the neighbourhood locations listed above serve major cities and suburbs across the state. Check your booking confirmation for the exact address of your chosen Dollar pick-up point.

At Bradley International Airport (BDL) in Windsor Locks, Connecticut, the Dollar counter is located outside the terminal at 180 Schoephoester Rd. After arriving, follow the airport signs towards car hires and proceed to the shuttle stop. The shuttle will take you to the Dollar pick-up area where you collect your vehicle.

To make the process smooth, bring the following physical documents to the Dollar counter:

• Your booking confirmation or printed voucher
• A valid, original driver’s licence (not a digital copy)
• A physical major credit card in the main driver’s name, with the name printed on the card, for the security deposit
• Your passport or government-issued photo ID
• Round-trip flight tickets if you are visiting Connecticut from abroad

If your driver’s licence uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit alongside your original licence.

No, Connecticut itself does not have state-operated toll roads, so you will not encounter tolls whilst driving within the state on your Dollar hire.

However, tolls do apply if you drive into neighbouring states from Connecticut. Common toll situations include:

• Crossing into New York, where the I-95 corridor, the Mario Cuomo Bridge, and the New York Thruway have cashless tolls
• Entering Massachusetts via the Massachusetts Turnpike
• Using toll bridges or tunnels in the broader North-east region

All of these systems are cashless and use E-ZPass or plate-based billing. Your Dollar hire vehicle in Connecticut comes equipped with an electronic toll device. If you drive through a cashless toll without enrolling in a toll programme, Dollar will bill the toll at the cash rate plus an administrative fee per usage day. To avoid surprise charges, ask about the toll programme options at the Dollar counter before leaving Connecticut for a neighbouring state.

Yes, every Dollar hire booked through Hola Car Rentals in Connecticut includes the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Since Connecticut has no internal toll roads, this benefit is most useful if your Dollar hire takes you into neighbouring states such as New York or Massachusetts, where cashless toll systems like E-ZPass are active.

To claim your cashback after returning your Dollar hire in Connecticut:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Dollar, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

To collect your Dollar hire car at any Connecticut location, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence (digital copies are not accepted)
• A physical major credit card in the main driver’s name, with the name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Connecticut from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit alongside your original licence. The IDP is a translation only and is not valid without the original licence.

Debit cards and prepaid cards are not accepted for the security deposit at the Dollar counter in Connecticut. Bring a backup credit card in your name in case your primary card is declined.

When you collect your Dollar hire car in Connecticut, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired in the United States, typical holds range from US$300 to US$400. Premium or speciality vehicle classes may carry higher holds. The exact amount is set by Dollar at the Connecticut location and may vary by vehicle class, hire duration, and season.

Important points to bear in mind:

• Only a physical major credit card in the main driver’s name, with the name printed on the card, is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• After returning your Dollar hire in Connecticut, the hold is released, but your bank may take up to 15 working days to reflect the release
• Notify your bank of your travel to Connecticut to prevent the authorisation from being flagged as suspicious

Yes, you can return your Dollar hire to a different location in Connecticut, but a one-way drop-off fee may apply depending on the route.

Dollar operates multiple locations across Connecticut, including Bradley International Airport in Windsor Locks, Danbury, Manchester, West Hartford, New Haven, Wolcott, and Stamford. Returning between these locations may or may not trigger a drop-off fee depending on the specific cities involved and the vehicle class.

Here is what to expect:

• The drop-off fee, if applicable, is shown during the booking process under the section labelled as charges due at destination
• This fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking
• Changing your return location after booking may reprice the hire and recalculate any applicable fee

Always review your booking confirmation before collecting your Dollar hire in Connecticut to confirm whether a one-way fee applies to your specific route.

The minimum age to hire a Dollar vehicle in Connecticut without a young-driver surcharge is 25. Drivers between 21 and 24 years old can hire but will be charged an additional daily underage fee at the Dollar counter.

For Dollar, Hertz, and Thrifty, the young-driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes.

Additional restrictions for under-25 drivers in Connecticut include:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size sedans, SUVs, minivans, luxury, and premium categories
• Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
• A physical major credit card in the main driver’s name is still required for the security deposit

Connecticut does not have the same state-law exception as New York or Michigan, so the standard Dollar policy applies. If you are under 25 and planning to hire in Connecticut, confirm your eligibility and vehicle class options before booking.

Yes, Dollar charges an additional driver fee in Connecticut unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Dollar hires in Connecticut, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period.

To add an additional driver to your Dollar hire in Connecticut:

• The additional driver must be present at the Dollar counter at pick-up
• They must present a valid driver’s licence and any required identification
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone who drives a Dollar hire in Connecticut without being named on the contract may void cover and result in additional charges.

Dollar hires in Connecticut follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Dollar hire in Connecticut:

• Check the fuel gauge with the Dollar agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location, whether that is Bradley International Airport or a neighbourhood Dollar location in Connecticut
• Keep your final fuel receipt as proof in case of a dispute

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the retail pump price, plus a service fee. For after-hours returns at Connecticut Dollar locations, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can generally drive your Dollar hire from Connecticut into other U.S. states, provided your hire agreement permits interstate travel.

Most standard Dollar hires in Connecticut allow driving across state lines within the continental United States. However, there are important points to confirm before crossing state borders:

• Review your hire agreement at the Dollar counter in Connecticut to confirm that interstate driving is permitted
• Cross-border travel to Canada or Mexico is typically restricted or requires prior approval and may carry additional fees
• Driving into New York or Massachusetts from Connecticut will expose you to cashless toll roads, so understand the toll billing options on your Dollar hire before you go
• One-way hires that involve picking up in Connecticut and dropping off in another state may incur a drop-off fee, which will be shown on your booking confirmation

Always check your hire agreement and booking confirmation for any geographic restrictions specific to your Dollar hire in Connecticut.

Yes, most Dollar hires made through Hola Car Rentals in Connecticut include Travel Assistance cover provided by Terrawind Global Protection, at no extra cost.

This benefit is especially useful if something unexpected happens during your trip in Connecticut or whilst driving to neighbouring states. Cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Dollar hire in Connecticut, contact Terrawind 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This Travel Assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your Connecticut hire.

When hiring a Dollar car in Connecticut, the total cost shown at pick-up may include several local taxes and fees beyond the base hire rate. These vary depending on whether you pick up at an airport location like Bradley International Airport or at a neighbourhood location in cities such as Danbury, New Haven, or Stamford.

Common charges that may appear on your Dollar hire agreement in Connecticut include:

• State and local hire taxes
• Airport concession recovery fees at Bradley International Airport
• Customer facility charges at airport locations
• Vehicle licence recovery fees

If your booking confirmation shows that taxes and fees are included in your prepaid rate, you should not be billed again for those items at the Dollar counter in Connecticut. If a charge appears that was not disclosed on your confirmation, document it carefully and contact support after the hire is complete. Hola Car Rentals No Extra Charges© coverage addresses undisclosed or incorrectly billed counter charges after verification.

Review the section of your booking confirmation labelled as charges due at destination to understand exactly what will be owed locally when you collect your Dollar hire in Connecticut.