Dollar Car Hire
in Alabama

Hola Car Rentals is the only premium partner of the top car hire brands operating in Alabama, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Alabama.

No. With Hola Car Rentals, all costs and charges for your booking in Alabama are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Alabama charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your Dollar hire car counter at Birmingham-Shuttlesworth International Airport (BHM) in Alabama is located at 5600 Airline Drive. The counter operates daily from 08:00 to 22:00.

After collecting your luggage, follow the car hire signs towards the hire area. Dollar operates a shuttle service between the terminal and the hire facility, so proceed to the designated shuttle stop outside the arrivals level. The shuttle runs on a regular cycle, so if you miss one, wait at the marked stop and the next will arrive shortly.

For off-airport pickups in Alabama, Dollar also has a downtown Birmingham location at 2508 5th Ave S, open Monday to Friday from 08:00 to 22:00 and Saturday from 09:00 to 12:00. If you are collecting at Mobile Regional Airport (MOB), the Dollar counter at 8400 Airport Blvd operates daily from 07:00 to 23:30.

Bring your booking confirmation, a valid driving licence, and a physical major credit card in the main driver’s name for the authorisation hold.

To collect your Dollar hire car in Alabama, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name (not a digital copy)
• A physical major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended even if not strictly required by Dollar in Alabama.

The IDP is a translation document only and is never valid without your original licence. Obtain it in your home country before travelling, as it cannot be issued abroad.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at any Dollar counter in Alabama.

Alabama has several toll roads you may encounter when driving your Dollar hire car across the state. The main toll routes and their standard costs for a 2-axle vehicle are:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge (BEX): US$2.75

Alabama uses the Alabama Freedom Pass as its dedicated transponder system. Unlike many other U.S. states, Alabama toll booths generally accept cash, credit cards, and debit cards in addition to the transponder, so cashless-only roads are not a major concern here.

Dollar offers PlatePass, an all-inclusive tolling programme available at the counter, which covers tolls at a pre-paid daily rate. If you prefer not to enrol, you can pay tolls manually at the booth. If you drive through a cashless toll without enrolling in a programme, Dollar will bill the toll amount plus administrative processing fees to your credit card after the hire ends.

Review the toll programme terms carefully at the Dollar counter in Alabama before signing, as daily fees can add up even on short hires.

Yes, you can get cashback on tolls paid during your Dollar hire in Alabama through the Hola Car Rentals Tolls Cashback benefit, which is included in all bookings.

Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$15 in Alabama tolls, you receive US$15 back. If you paid US$40, you receive US$25 (the cap).

Alabama toll roads such as the Foley Beach Express (US$2.75), the Tuscaloosa Bypass (US$1.50), and the Montgomery Expressway Bridge (US$1.50) all qualify as eligible toll charges.

To claim your cashback after returning your Dollar hire in Alabama:

• Email [email protected] within 30 days of the vehicle’s return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The minimum age to hire a Dollar vehicle in Alabama without additional surcharges is 25. Drivers aged 21 to 24 can hire from Dollar in Alabama but will be charged a daily young-driver surcharge, which is added at the counter and is not included in your prepaid rate.

For Dollar specifically, the young-driver fee is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.

Drivers under 25 hiring in Alabama are also subject to vehicle class restrictions. Categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically reserved for drivers aged 25 and older. Economy, compact, and intermediate classes are generally available to younger drivers.

Alabama does not have the same state-law exceptions as New York or Michigan, so the standard Dollar policy applies statewide. Drivers must also present a valid driving licence and a physical major credit card in the main driver’s name for the authorisation hold, regardless of age.

If you are between 21 and 24 and booking a Dollar hire in Alabama, factor the daily surcharge into your total budget before confirming your reservation.

Yes, Dollar in Alabama charges a fee for additional drivers unless your booking confirmation explicitly states that an additional driver is included at no charge.

The standard Dollar additional driver fee in Alabama is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the full hire period. This fee is paid at the Dollar counter in Alabama at the time of collection, not in advance.

To add an additional driver to your Dollar hire in Alabama:

• The additional driver must be physically present at the counter at collection
• They must present a valid driving licence and meet the same document requirements as the main driver
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements; drivers aged 21 to 24 may face a young-driver surcharge or may not be accepted

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, cover may be void and additional charges could apply.

Check your booking confirmation before arriving at the Dollar counter in Alabama to confirm whether an additional driver is already included in your rate.

Dollar hires in Alabama follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

At collection, check the fuel gauge with the Dollar agent in Alabama and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your Dollar hire in Alabama, refuel within approximately 10 miles of the return facility and keep the receipt showing the date, time, and station address. This is especially important at Alabama airport locations such as BHM (5600 Airline Drive, Birmingham) and MOB (8400 Airport Blvd, Mobile), where the return area is close to the terminal.

If you return the car below the recorded starting level, Dollar may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee on top of the fuel cost

Some Dollar locations in Alabama may offer a prepaid fuel option at the counter. If you accept it, you pay for a full tank upfront and do not need to refuel before return, but unused fuel is generally non-refundable.

Always keep your final fuel receipt in case of any dispute after returning your Dollar hire in Alabama.

When hiring from Dollar in Alabama, two main types of cover are relevant to most renters: Collision Damage Waiver (CDW/LDW) and Third-Party Liability (LIS/ALI/SLI).

CDW/LDW reduces your financial liability for damage to the Dollar hire vehicle itself in Alabama, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Dollar hire in Alabama. Not all U.S. states require hire companies to include state-minimum liability, so it is important to confirm what is included in your specific rate. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Dollar hire in Alabama.

Common exclusions to be aware of:

• Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW/LDW
• Prohibited use such as off-road driving, DUI, or unauthorised drivers voids cover
• Incidents must be reported immediately to Dollar; late reporting can invalidate a claim

Check your booking confirmation to see exactly which cover is included in your Dollar Alabama rate before arriving at the counter.

Most Hola Car Rentals bookings, including Dollar hires in Alabama, include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Alabama's motorways or more remote areas of the state.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover applies only to non-North American customers. If you are a resident of the United States or Canada, you do not qualify for this benefit.

If you need assistance during your Dollar hire in Alabama, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name and your Hola Car Rentals confirmation number ready. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability on your Dollar Alabama hire.

When you collect your Dollar hire car in Alabama, the counter agent will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired in the United States, including Dollar locations in Alabama, the typical hold is approximately US$300 to US$400. However, the exact amount varies depending on the vehicle class, the specific Alabama location (airport versus off-airport), and Dollar's current policies. Premium or speciality vehicles may carry a higher hold.

Important requirements for the deposit at any Dollar counter in Alabama:

• You must present a physical major credit card with the driver’s name printed on the card
• The card must be in the main driver’s name, not a third party’s name
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the authorisation hold
• You must have sufficient available credit to cover the hold plus any expected charges

After returning your Dollar hire in Alabama, the hold is released by the counter. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined at the Alabama counter.

Yes, you can collect your Dollar hire car in one Alabama city and return it to a different location, but a one-way drop-off fee may apply depending on the route.

Dollar operates locations across Alabama including Birmingham (BHM airport and city centre), Huntsville (HSV airport), Mobile (MOB airport and off-airport locations), Montgomery (MGM airport), Foley, and Tuscaloosa. One-way hires between these cities are generally possible, but the drop-off fee varies by route, distance, vehicle class, and season.

How the fee works for Dollar one-way hires in Alabama:

• Same-city airport to city centre routes often carry no drop-off fee
• City-to-city routes within Alabama typically do carry a one-way fee
• The fee is shown during the booking process under the "To pay at destination" section and is also listed on your confirmation
• The fee is paid at the Dollar counter in Alabama at collection and cannot be prepaid online

If you need to change your drop-off location after booking, contact support before your collection date, as mid-hire route changes must be approved by the Dollar location and may increase the fee or affect availability.

Always review your booking confirmation to confirm whether a drop-off fee applies to your specific Alabama itinerary before arriving at the counter.

If you return your Dollar hire car in Alabama after the agreed drop-off time, a grace period of approximately 30 minutes typically applies before extra charges are triggered. However, this grace period is not guaranteed at every Dollar location in Alabama and may vary by counter.

If you exceed the grace period, Dollar may charge for additional hours or a full extra day, plus a late fee. These charges are applied to the credit card on file and may appear after the hire has officially ended.

If you know you will be late returning your Dollar hire in Alabama:

• Contact the Dollar location directly as early as possible to inform them
• Consider requesting a formal hire extension through your booking, as this is often more cost-effective than paying late fees
• Be aware that Dollar Alabama airport counters such as BHM (open until 22:00) and MOB (open until 23:30) have specific closing times; returning after hours may require a key drop arrangement confirmed in advance

For after-hours returns at Dollar locations in Alabama, confirm key drop procedures with the counter at collection. Under a Full-to-Full fuel policy, you must still refuel within approximately 10 miles of the return facility and leave the receipt with the vehicle.

Late returns beyond the grace period are not covered by No Extra Charges© and are the renter's responsibility.

Yes, in most cases you can drive your Dollar hire car from Alabama to other U.S. states, as interstate driving is generally permitted under standard hire agreements. However, there are important conditions to confirm before crossing state lines.

When collecting your Dollar hire in Alabama, review the hire agreement carefully for any geographic restrictions. Some restrictions that may apply include:

• Cross-border travel to Mexico or Canada may be prohibited or require prior written authorisation from Dollar
• Certain vehicle classes may have territory restrictions even within the U.S.
• Off-road use or driving in restricted areas can void your CDW/LDW cover regardless of which state you are in

If you plan to drive from Alabama to neighbouring states such as Georgia, Tennessee, Mississippi, or Florida, this is typically permitted under a standard Dollar hire agreement. However, always confirm the specific terms on your hire contract at the Alabama counter before departing.

Driving across state lines does not alter the age rules or surcharges that applied at your Alabama collection point. The terms set at the Dollar counter in Alabama govern the entire hire period.

If you need to return the vehicle to a different state entirely, book a one-way hire in advance, as drop-off fees and availability vary significantly by route from Alabama.