Car Hire Thrifty
in Louisiana

Hola Car Rentals is the only premium partner of the top car hire brands operating in Louisiana, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Louisiana.

No. With Hola Car Rentals, all costs and charges for your booking in Louisiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Louisiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Thrifty has a counter at Louis Armstrong New Orleans International Airport (MSY) in Louisiana, located at 600 Rental Boulevard, Kenner, LA 70062.

When you arrive at MSY, follow the airport signage for the hire car area. Thrifty operates directly within the airport's consolidated hire car facility, so you can proceed to the counter upon arrival without needing a separate shuttle to an off-site lot.

Before heading to the counter, make sure you have your booking confirmation, valid driver’s licence, passport, and a major credit card in the main driver’s name with the name printed on the card. Thrifty at MSY uses third-party reservation systems, so having your printed or digital voucher readily accessible helps the agent locate your booking quickly and avoids delays at the counter.

Yes, Thrifty has multiple locations across Louisiana beyond New Orleans, though the primary and busiest location is at Louis Armstrong International Airport (MSY).

Other confirmed Thrifty locations in Louisiana include:

• Shreveport Regional Airport (SHV), 5103 Hollywood Ave, Shreveport, LA 71109
• Baton Rouge Metropolitan Airport (BTR)
• Alexandria, 4401 Coliseum Blvd, LA 71303
• Bossier City
• Harvey, 1950 Manhattan Blvd, LA 70058
• Kenner, 200 Crofton Rd, Ste 46, LA 70062
• Metairie, 4531 Veterans Memorial Blvd, LA 70006

If you are flying into Shreveport or Baton Rouge, Thrifty operates at those airports as well. For neighbourhood locations in Louisiana, it is recommended to call ahead to confirm current operating hours before your arrival, as hours can vary by branch.

To pick up a Thrifty hire car in Louisiana, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling from abroad)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended when hiring from Thrifty in Louisiana.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter. Debit and prepaid cards are not accepted for the authorisation hold.

Louisiana has a limited number of toll roads, primarily consisting of a few bridges rather than a statewide electronic toll network. The most notable toll road you may encounter in a Thrifty hire in Louisiana is the Lake Pontchartrain Causeway, which runs approximately 24 miles between Metairie and Mandeville and costs around US$5.00 one-way for a standard two-axle vehicle.

Unlike states such as Florida or Texas, Louisiana does not operate a major interoperable electronic toll system like SunPass or E-ZPass. Tolls on Louisiana bridges can often be paid in cash at booths, though some segments use cashless plate-based billing (similar to a Toll-by-Plate system).

When hiring from Thrifty in Louisiana, your vehicle may include an electronic toll device. At the counter you can choose between:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the programme)
• Pay-per-use billing, where Thrifty charges you the actual toll amount plus an administrative processing fee per day tolls are incurred

If you do not enrol in a toll programme and drive through a cashless toll, Thrifty will receive the plate invoice from the toll authority and charge you the toll at the highest undiscounted rate plus an administrative fee. Where cash booths are available, paying cash directly avoids these extra fees entirely.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Thrifty hire in Louisiana as well.

This benefit reimburses you up to 5% of your total booking value for tolls paid during your hire period. For example, if your Thrifty booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls on Louisiana bridges such as the Lake Pontchartrain Causeway, you would receive US$12 back. If you paid US$30 in tolls, you would receive the US$20 cap.

To claim your Tolls Cashback after returning your Thrifty vehicle in Louisiana, email [email protected] within 30 days of the return date with the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at the Thrifty counter
• A receipt or statement showing the toll charges paid during your hire

Use the subject line: Tolls Cashback - HOLA followed by your confirmation number. Refunds are processed to the original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When picking up a Thrifty hire car in Louisiana, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles hired in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

This hold is not a charge. It temporarily reduces your available credit until the hire is concluded and your bank releases the authorisation, which can take up to 15 business days after you return the vehicle.

Important requirements for the deposit at the Thrifty counter in Louisiana:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver’s name printed on the card
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold
• You must have sufficient available credit to cover the hold plus any expected charges

It is recommended to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel to Louisiana to prevent fraud blocks on the authorisation.

Yes, Thrifty in Louisiana applies a young driver surcharge for renters under 25 years old, as is standard across the United States.

Drivers aged 21 to 24 can hire from Thrifty in Louisiana but will be charged a daily underage fee at the counter. Based on Thrifty's standard U.S. policy, this fee is approximately US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional restrictions that apply to under-25 renters at Thrifty in Louisiana include:

• Most vehicle classes are restricted to renters aged 25 and older, including full-size, SUV, luxury, premium, convertible, minivan, and van categories
• Eligible vehicle classes for younger drivers are typically limited to economy, compact, and intermediate sedans or compact SUVs
• The minimum rental age at most Louisiana locations is 21

The young driver surcharge is paid directly at the Thrifty counter in Louisiana and is not included in your prepaid booking total. Budget accordingly before your trip.

When hiring from Thrifty in Louisiana, there are two main types of cover to consider: protection for the hire vehicle itself, and liability cover for damage or injury you may cause to others.

For the hire vehicle, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Thrifty car is damaged or stolen. At Thrifty in Louisiana, LDW charges typically range from US$9.99 to US$29.99 per day depending on the vehicle class and location. A deductible may still apply unless your plan explicitly states zero excess.

For third-party liability, some U.S. states require hire companies to include a state-minimum liability cover, but this is not universal. In Louisiana, it is strongly recommended to add Liability Insurance Supplementary (LIS/SLI/ALI) to your Thrifty booking, which can cover up to US$300,000 in third-party bodily injury and property damage.

CDW/LDW does not cover:

• Injuries or property damage to third parties (that requires LIS/SLI/ALI)
• Tires, undercarriage, roof, or keys unless specifically included
• Damage caused by prohibited use such as off-road driving or driving under the influence

Always review the hire agreement at the Thrifty counter in Louisiana to confirm which coverages are active and what deductibles apply.

Yes, one-way hires with Thrifty in Louisiana are possible, allowing you to pick up in one city and return the vehicle in a different location, though a drop-off fee may apply depending on the route.

Common one-way scenarios in Louisiana include picking up at New Orleans MSY and returning at Baton Rouge BTR or Shreveport SHV, or vice versa. Whether a drop-off fee applies depends on the specific route, the distance between locations, the vehicle class, and the dates of your hire.

Key things to know about one-way hires with Thrifty in Louisiana:

• The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website
• This fee cannot be prepaid and is settled directly at the Thrifty counter
• Changing your return location after booking may reprice the hire and alter the drop-off fee
• Cross-border one-way hires (for example, Louisiana to another U.S. state) may be permitted but could carry higher fees or restrictions depending on Thrifty's policies

Always confirm the drop-off fee on your booking confirmation before travel so there are no surprises at the Thrifty counter in Louisiana.

Thrifty hires in Louisiana follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs at the end of your Thrifty hire in Louisiana:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Louisiana with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus an administrative service fee.

Some Thrifty counter locations in Louisiana may offer an optional prepaid fuel purchase at pickup. If you accept this, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning the car.

Yes, you can add an additional driver to your Thrifty hire in Louisiana, though a daily fee typically applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Thrifty in Louisiana, the standard additional driver fee is approximately US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid directly at the Thrifty counter in Louisiana.

Requirements for adding an additional driver at the Thrifty counter in Louisiana:

• The additional driver must be physically present at pickup to show their valid driver’s licence and sign the hire agreement
• They must meet the minimum age requirements (generally 25, or 21 with a young driver surcharge)
• If their licence is not in English and uses a non-Latin alphabet, an International Driving Permit is required
• For Thrifty, additional drivers should generally be at least 25 years old; younger additional drivers may be refused or charged an underage fee

Only drivers listed on the Thrifty hire agreement in Louisiana are covered by the vehicle's protections such as CDW/LDW and liability cover. Anyone not named on the contract who drives the vehicle may void those coverages.

If your flight is delayed and you arrive later than your scheduled Thrifty pickup time in Louisiana, your reservation will generally be held for up to 24 hours from the original pickup time.

Here is what to expect depending on the delay length:

• Delay under 24 hours: Thrifty in Louisiana will hold your booking. Make sure you arrive during the counter's operating hours, as after-hours pickup availability is not guaranteed at all Louisiana locations
• Delay over 24 hours: Contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible

It is important to note that if you do not pick up the vehicle within 24 hours of the original scheduled time and have not contacted support, the booking may be forfeited with no refund. This applies to Thrifty hires at all Louisiana locations including New Orleans MSY, Shreveport SHV, and Baton Rouge BTR.

Always keep your booking confirmation accessible so you can quickly provide your reservation details when contacting support about a delay in Louisiana.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which applies during your Thrifty hire in Louisiana. However, this benefit does not apply to residents of the United States or Canada.

If you are travelling to Louisiana from outside North America and hire from Thrifty, the travel assistance coverage typically includes:

• Medical cover for accidents and non-pre-existing illnesses for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is particularly relevant if you experience a medical emergency while driving through Louisiana, for example on a remote stretch of highway between New Orleans and Baton Rouge or along rural roads in the northern part of the state.

To get assistance 24 hours a day, 7 days a week, contact Terrawind directly:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the Thrifty hire vehicle itself (that requires CDW/LDW) or liability to third parties (that requires LIS/SLI/ALI).