VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking in Greer include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Greer, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Greer.
Will I face unexpected charges at the counter when I hire a car in Greer through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Greer are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Greer charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my hire car at Greenville-Spartanburg Airport in Greer?
Hire car counters at Greenville-Spartanburg International Airport (GSP) in Greer are located on-site, within a short walk from the terminal. No shuttle, train, or consolidated hire centre is required for major brands including Enterprise, Avis, Hertz, Budget, and Alamo.
Key counter addresses at GSP in Greer include:
- Enterprise: 500 Aviation Pkwy Ste 15 or 1990 GSP Dr
- Avis: 1960 GSP Dr or 141 Industrial Park Road
- Hertz: 121 Industrial Park Road or 2104 GSP Dr
After collecting your baggage, follow the hire car signs towards the on-site lots. From arrival to driving away, allow roughly 20 to 45 minutes for counter paperwork and vehicle inspection. Confirm your operating brand on your booking confirmation and match it to the signage at Greer airport.
What are the hire counter hours at GSP Airport in Greer?
Counter hours at Greenville-Spartanburg International Airport in Greer vary by brand, so always confirm on your booking confirmation before you travel.
Typical hours at Greer airport include:
- Enterprise: 7:00 AM to 11:59 PM daily, with after-hours key drop available for returns (no after-hours pickups)
- Avis: 7:00 AM to 12:00 AM Sunday through Saturday, with 24-hour drop-off available
If your flight arrives outside these windows, after-hours returns are generally available via key drop at the Greer airport lots, but after-hours pickups are not offered. Plan your arrival accordingly and review the specific hours listed on your hire agreement. If your flight is delayed by less than 24 hours, the hire company will hold your booking; delays beyond 24 hours may require you to contact support to adjust your reservation.
Is there a city centre hire car location in Greer outside the airport?
Yes, there is an off-airport hire car location in Greer. Enterprise operates a city branch at 14189 E Wade Hampton Blvd, Greer, SC 29651.
A few important differences compared to the GSP airport location in Greer:
- Hours are shorter: Monday through Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, closed Sunday
- No airport-style shuttle connects this location to GSP; you must arrange your own transport (taxi or rideshare) to reach it
- After-hours return options are limited compared to the airport lots in Greer
If you are arriving by plane, picking up at the GSP airport location in Greer is generally more convenient. The city branch on Wade Hampton Blvd is better suited if you are already in the area and do not need extended hours.
Are there toll roads near Greer, South Carolina, and how do they work for hire cars?
Yes, there is one primary toll road near Greer: the Southern Connector on Interstate 185, a 16-mile route connecting I-185 to I-385 near Greenville.
The Southern Connector uses the PalPass (also called Palmetto Pass) electronic toll system. Payment options include:
- PalPass transponder (cashless electronic lanes)
- Cash with exact change at certain ramps (Highway 20 and Fork Shoals Road)
- Credit or debit cards (Visa, Mastercard, Discover, AMEX) at mainline plazas only; PIN debit cards are not accepted
Typical toll costs for a standard car on the Southern Connector near Greer range from a minimum of US$ 0.075 to a maximum of US$ 3.00 for the full 16-mile route (two tolls apply).
At the Greer pickup counter, major hire brands offer optional electronic toll programmes such as PlatePass or e-Toll, typically priced at US$ 3.95 to US$ 4.95 per day, capped at around US$ 19.75 per hire, plus the actual toll amounts. If you drive through a cashless lane without enrolling, the hire company will bill you the toll at the highest undiscounted rate plus an administrative fee that can reach US$ 15 per toll, capped at approximately US$ 90 per hire.
Can I get cashback on tolls paid during my Greer hire?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Greer hire.
This benefit is useful if you use the Southern Connector near Greer or drive to other toll areas in South Carolina or neighbouring states.
To claim your cashback after returning the vehicle in Greer:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The cap is 5% of your Greer booking total, so if your booking was US$ 500, the maximum reimbursement is US$ 25 regardless of total tolls paid.
What documents do I need to pick up a hire car in Greer?
To collect your hire car in Greer, you must present the following physical documents at the counter:
- A valid, original driver’s licence (not a digital copy)
- A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher if required by the partner brand
- Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)
If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Greer counter. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical. Digital versions displayed on a phone or tablet are not accepted at any Greer hire counter.
What driving changes should I know about on North Main Street in Greer?
Greer has an active road diet project on North Main Street (SC 14) that reduces the road from four lanes to three lanes, running from south of Wade Hampton Boulevard to Poinsett Street. This reconfiguration creates two travel lanes plus a centre turn lane, reducing intersection conflict points from eight to four.
If you are driving a hire car in Greer and are unfamiliar with this layout, a few things to keep in mind:
- Expect a single travel lane in each direction rather than the wider multi-lane flow you may be used to on similar roads
- The centre lane is a shared left-turn lane, not a travel lane
- Pedestrian crossings are more prominent along this corridor
- SCDOT-jurisdiction intersections along South Main Street, Poinsett Street, and Line Street may have non-standard configurations
Greer also uses radar speed signs (SafePace units) in the downtown gateway and residential areas rather than fixed speed cameras. These display your speed but do not issue tickets automatically. Drive at posted limits and allow extra time when navigating the downtown Greer corridor, especially if this is your first time in the area.
Is a credit card required for the security deposit when hiring in Greer?
Yes, a major credit card in the main driver’s name, with the driver’s name printed on the physical card, is required for the security deposit authorisation hold at any Greer hire counter.
Key points to know before picking up your car in Greer:
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
- The hold is a temporary authorisation, not a charge; it reduces your available credit until released after the vehicle is returned
- Typical holds for standard vehicles in the United Kingdom range from GBP 200 to GBP 300, though the exact amount is set by the hire partner at the Greer counter
- Your bank may take up to 15 working days to reflect the release after the hire ends
Even if you prepaid your Greer booking in full, you must still present a physical credit card at pickup. Bring a backup card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on an in-person authorisation.
What travel assistance is included with my Greer hire?
Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an incident occurs during your Greer hire or while driving in South Carolina.
Core benefits typically include:
- Travel and medical cover for up to 5 passengers
- Legal assistance in case of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This cover is designed for situations such as a medical emergency on the road near Greer or legal complications following a collision. To activate assistance, call +1 888 980 9992 (toll-free, available 24/7) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this travel assistance. Check your Greer booking confirmation for the exact terms and coverage limits that apply to your reservation.
Can I hire a car in Greer and return it in another city?
Yes, one-way hires are possible when picking up in Greer and returning to a different city, but a drop-off fee may apply depending on the route, hire brand, and vehicle class.
How to check whether a drop-off fee applies to your Greer one-way hire:
- During the booking process, select your different return location; the system will display any applicable drop-off fee under the "To pay at destination" section
- Review your booking confirmation, which will also list the fee if one applies
- At the Greer pickup counter, verify the drop-off fee matches what your confirmation shows
Same-city routes (for example, GSP airport in Greer to a centre location in the same metropolitan area) often carry no drop-off fee. Longer routes between different states typically do incur a fee. Cross-border one-ways, such as driving from Greer into another country, are often restricted or require prior partner approval.
The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If the counter charges a different amount than shown, keep all paperwork and contact support after the hire ends.
How does the fuel policy work for hire cars in Greer?
The standard fuel policy for hires in Greer is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return in Greer:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location in Greer so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at the Greer airport lots, leave the receipt in the key envelope and keep a photo of the full gauge
If you return the vehicle below the recorded starting level, the hire partner will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee. Using the correct fuel type (petrol versus diesel) is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
Can I add an additional driver to my hire car in Greer?
Yes, you can add an additional driver to your hire in Greer, either at no cost if your rate includes it or for a daily fee paid at the counter.
Check your booking confirmation for the line "Additional driver free of charge" to see if your Greer rate covers one extra driver. If it is not included, typical fees at the Greer counter are:
- Avis, Budget, Payless: GBP 10 per hire day plus taxes, capped at GBP 50 plus taxes
- Hertz, Thrifty, Dollar: GBP 11 per hire day plus taxes, capped at GBP 150 plus taxes
- Alamo, National, Enterprise: GBP 12 per day plus taxes
Requirements for adding a driver at the Greer counter:
- The additional driver must be present at pickup with a valid physical driver’s licence
- If their licence uses a non-Latin alphabet, an IDP is also required
- Both the main driver and the additional driver must sign the hire agreement
- The additional driver must meet the minimum age requirements; for Avis, Budget, and Payless in Greer, additional drivers must generally be at least 25 years old
Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover during the Greer hire.
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