Car Hire Dollar
in Louisiana

Hola Car Rentals is the only premium partner of the top car hire brands operating in Louisiana, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Louisiana.

No. With Hola Car Rentals, all costs and charges for your booking in Louisiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Louisiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Louis Armstrong New Orleans International Airport (MSY) in Louisiana, the Dollar hire car counter is located inside the airport terminal at 600 Rental Boulevard in Kenner. Follow the hire car signs within the terminal to reach the counter directly without needing a shuttle.

For other Louisiana airports, Dollar also operates at:

• Baton Rouge Metropolitan Airport (BTR) in Baton Rouge
• Lafayette Regional Airport (LFT) at 200 Terminal Drive, Lafayette, where counter hours run 08:00 to 23:00 daily

Dollar also has off-airport locations in Louisiana, including addresses on Airline Highway and Florida Boulevard in Baton Rouge, West Pinhook Road in Lafayette, Veterans Memorial Boulevard in Metairie, and a centre in downtown New Orleans. If you are collecting from a city location rather than an airport, bring the exact address from your booking confirmation, as these locations do not have terminal signage to guide you.

To collect your Dollar hire car in Louisiana, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Louisiana from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar centre in Louisiana. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, Louisiana has toll roads that can affect your Dollar hire, though the network is limited compared to states like Florida or Texas.

The most significant toll in Louisiana is the Lake Pontchartrain Causeway, which runs approximately 24 miles between Metairie and Mandeville. The one-way toll for a standard two-axle vehicle is US$5.00, with a round trip costing approximately US$9.00 to US$10.00. Other crossings such as the Huey P. Long Bridge and certain ferry routes charge US$1.00 to US$3.00 per crossing.

Payment methods vary by location:

• Some toll booths in Louisiana still accept cash
• Cashless segments use licence plate photography (similar to a Toll-by-Plate system), and the invoice is sent to the hire company
• There is no statewide electronic transponder network like E-ZPass or SunPass in Louisiana

If you drive through a cashless toll in your Dollar hire without enrolling in a toll programme, Dollar will receive the plate invoice and charge you the toll at the highest undiscounted rate plus an administrative fee per day tolls are incurred. To avoid surprise charges, ask about Dollar's toll programme options at the Louisiana centre when you collect your vehicle.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Louisiana.

This benefit is useful if you cross the Lake Pontchartrain Causeway or any other toll bridge in Louisiana during your rental period. You still pay the tolls normally at the time of travel, and then submit a claim afterwards for reimbursement.

To claim your Tolls Cashback after returning your Dollar hire in Louisiana:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the Dollar hire agreement signed at collection, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts throughout your Louisiana trip.

When you collect your Dollar hire car in Louisiana, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount can vary depending on the vehicle class, the specific Louisiana location, and the time of year.

Important things to know about the deposit hold:

• It is a temporary authorisation, not a charge, but it reduces your available credit until released
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted
• After you return the Dollar vehicle in Louisiana, the hold is released, but your bank may take up to 15 business days to reflect the release
• Premium or speciality vehicle classes may carry higher hold amounts

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Louisiana to prevent fraud blocks on the authorisation.

Renting a Dollar car at an airport in Louisiana typically adds significant fees on top of the base rate. These charges are set by local authorities and airport operators, not by Dollar or Hola Car Rentals, and can add roughly 40% to 50% to the total cost of your hire.

Common fees you may see at Louisiana airport locations such as MSY, BTR, or LFT include:

• Airport Concession Recovery Fee (ACRF): charged by the hire company to recover the cost of operating at the airport
• Customer Facility Charge (CFC): a per-day or per-transaction fee that funds the hire car facility at the airport
• State hire taxes specific to Louisiana
• Tourism or local surcharges that vary by parish or municipality

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Dollar centre in Louisiana. If you are charged for something not listed on your confirmation, Hola Car Rentals' No Extra Charges© Coverage may apply. Review your confirmation carefully before arriving at the counter.

Yes, Dollar in Louisiana applies a young driver surcharge to renters between the ages of 21 and 24. The standard Dollar surcharge for drivers in this age group is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional restrictions apply to young renters at Dollar locations in Louisiana:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size saloons, SUVs, minivans, luxury, and premium categories
• Young renters are generally limited to economy, compact, and intermediate vehicle classes
• The minimum age to hire at Dollar in Louisiana is 21 in most cases

If you are between 21 and 24 and travelling from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived, as this exception is available on certain Avis and Budget rates but does not apply to Dollar hires.

Drivers aged 25 and older are not subject to any young driver surcharge at Dollar locations in Louisiana.

Dollar hires in Louisiana follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees at the end of your Louisiana hire:

• Check the fuel gauge with the Dollar agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge when you collect the car
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Louisiana locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Dollar vehicle in Louisiana with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. The nearest fuel stations to Louisiana airport return locations such as MSY, BTR, and LFT can be found using Google Maps or your vehicle's GPS before you head to the return area.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can help if you experience a medical or travel emergency during your Dollar hire in Louisiana. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Louisiana from outside North America and something goes wrong during your Dollar hire, such as a medical emergency on a motorway or an accident in a remote area of the state, the cover typically includes:

• Medical assistance for up to 5 passengers (non-pre-existing conditions)
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To get help 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you contact the assistance line. This cover does not replace CDW/LDW for damage to the Dollar vehicle or third-party liability insurance.

Yes, you can add an additional driver to your Dollar hire in Louisiana, either as part of your rate or by paying a fee at the counter.

For Dollar hires in Louisiana, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes. Check your Hola Car Rentals confirmation before arriving at the counter, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Dollar centre in Louisiana:

• The additional driver must be present at collection with a valid driving licence
• They must meet the same minimum age requirements as the main driver
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement in Louisiana are covered by the vehicle's protections such as CDW/LDW and liability cover. Anyone who drives the car without being named on the contract may void those protections entirely.

Yes, one-way hires are possible with Dollar in Louisiana, allowing you to collect in one city and return in another, but a drop-off fee may apply depending on the route.

Common one-way scenarios in Louisiana and what to expect:

• Picking up at New Orleans (MSY) and returning in Baton Rouge or Lafayette: a drop-off fee is likely to apply and will vary by distance and vehicle class
• Picking up at a Louisiana airport and returning to a centre in the same city: often no drop-off fee applies
• One-way hires to destinations outside Louisiana: fees will vary and some routes may not be permitted

The drop-off fee for your Dollar hire in Louisiana is shown during the booking process under the section labelled as the amount to pay at destination. It is not included in the prepaid rate and cannot be covered by No Extra Charges©. Review your Hola Car Rentals confirmation to confirm whether a drop-off fee applies to your specific Louisiana route before you travel.

If you need to change your return location after booking, contact support as this may reprice your hire and affect the drop-off fee.

The insurance and protection options included in your Dollar hire in Louisiana depend on the rate plan selected when booking through Hola Car Rentals.

Key coverages to understand for your Louisiana hire:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle from a collision or covered event; a deductible may apply unless your confirmation states zero
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Louisiana; some U.S. states require a minimum level of liability, but not all do, so check your confirmation

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Dollar vehicle itself. These are separate protections that work together.

Common exclusions to be aware of in Louisiana:

• Damage from prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Drivers not listed on the Dollar hire agreement in Louisiana are not covered

Review your Hola Car Rentals confirmation carefully to confirm which coverages are included in your specific Louisiana rate.

If you return your Dollar hire car in Louisiana after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Dollar may charge you for additional hours or an extra day, plus a potential late fee.

To avoid late return charges at Dollar locations in Louisiana:

• Plan your return time to account for refuelling within 10 miles of the return location before dropping off
• Check the counter hours for your specific Louisiana location, as some locations such as Lafayette Regional Airport (LFT) close at 23:00
• For after-hours returns, confirm in advance whether a key drop is available at your Louisiana Dollar location

If your flight into Louisiana is delayed by less than 24 hours from your original collection time, Dollar will generally hold your reservation. If the delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible, as changes cannot be guaranteed.