Car Hire Avis in Louisiana

Hola Car Rentals is the only premium partner of the top car hire brands operating in Louisiana, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Louisiana.

No. With Hola Car Rentals, all costs and charges for your booking in Louisiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Louisiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When collecting your Avis hire at Louis Armstrong New Orleans International Airport (MSY) in Louisiana, follow the signs after baggage claim to the Consolidated Rental Car bus area. A shuttle operates 24 hours a day, 7 days a week, and the journey to the hire centre at 600 Rental Blvd, Kenner takes approximately 20 to 30 minutes.

Once at the centre, proceed to the shared Avis and Budget desk. Present your driving licence and the credit card in your name to receive your preprinted hire documentation and keys. The MSY Avis location operates from Sunday to Saturday between 05:00 and 02:00, with staffed returns available 24 hours.

For other Louisiana airports, the process is simpler. At Baton Rouge Metropolitan Airport (BTR) and Lafayette Regional Airport (LFT), the Avis desk is located directly in the baggage claim area and hire cars are parked just outside. At Alexandria International Airport (AEX) and Shreveport Regional Airport (SHV), the same in-terminal desk process applies.

Plan to arrive at the hire check-in at least three hours before your flight when returning the vehicle at MSY.

To collect your Avis hire in Louisiana, you must present the following physical documents at the desk:

• A valid, unexpired driving licence in the main driver’s name
• A major credit card with the driver’s name printed on it, used for the authorisation hold
• A passport or valid government photo ID (required for international visitors)
• Your booking confirmation
• Round-trip flight or cruise tickets if visiting from abroad

If your driving licence is not issued in the United States, Avis in Louisiana accepts it alongside a passport as secondary identification. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented together with your original licence.

All documents must be physical originals. Digital copies or photos on a phone are not accepted at the Avis desk. Ensure the name on your licence, passport, and credit card all match to avoid issues at collection.

Yes, Louisiana has toll roads, although the network is limited compared to states like Florida or Texas. The most notable toll route for Avis renters in Louisiana is the Lake Pontchartrain Causeway, which runs approximately 24 miles between Metairie and Mandeville and costs US$5.00 one-way for a standard two-axle vehicle. Some bridges and ferry crossings charge US$1.00 to US$3.00 per crossing. Louisiana does not operate a statewide electronic toll system like SunPass or E-ZPass, and there are no congestion charges or emissions zones in the state.

Avis vehicles in Louisiana are equipped with a plate-based toll billing system. At the desk, you have two options:

• Join the Avis toll programme (pay-per-use), which charges actual tolls plus a daily convenience fee typically ranging from US$3.95 to US$12.99 per day, capped at approximately US$19.75 to US$64.95 per rental period
• Decline the programme and pay cash at toll booths where available. If you pass a cashless toll without enrolling, Avis will bill the toll at the highest undiscounted rate plus an administrative fee of approximately US$5.95 to US$7.95 per day tolls are incurred

Toll charges are usually billed to your card four to six weeks after the hire ends.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Avis hire in Louisiana.

For example, if your Avis Louisiana booking totals US$400, the cashback cap is US$20. If you paid US$14 in tolls on the Lake Pontchartrain Causeway or other Louisiana routes, you receive US$14 back. If you paid US$30 in tolls, you receive the capped US$20.

To claim your cashback after returning the vehicle, email [email protected] within 30 days of drop-off and include:

• Your Hola Car Rentals booking confirmation
• A copy of the hire agreement signed at the Avis desk
• A receipt or statement showing the toll charges paid during the hire

Use the subject line: Tolls Cashback - HOLA followed by your confirmation number. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

When collecting your Avis hire in Louisiana, the desk will place a temporary authorisation hold on the major credit card in the main driver’s name. This is not a charge but reduces your available credit until the bank releases it after you return the vehicle.

For Avis locations in the United States, including Louisiana, the typical hold is approximately US$300 to US$400 for a standard vehicle. Premium or specialised vehicles may carry a higher hold. The exact amount is set by the Avis desk at the specific Louisiana location and may vary by airport, vehicle class, and season.

Important requirements for the deposit:

• The credit card must be a major card (Visa, Mastercard, Amex, etc.) with the driver’s name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Avis vehicle in Louisiana, the hold is released. Your bank controls how quickly it appears back on your available credit, which can take up to 15 working days.

Yes, Avis in Louisiana applies an underage surcharge to drivers aged 21 to 24. The fee is added automatically at the time of hire and is charged daily at the desk.

In addition to the surcharge, drivers under 25 renting with Avis in Louisiana face vehicle class restrictions. The following categories are generally not available to under-25 renters:

• Luxury and premium vehicles
• Full-size and premium SUVs
• Minivans and 12-passenger vans
• Specialty and convertible vehicles

Drivers aged 21 to 24 are typically limited to economy, compact, intermediate, and standard saloons, as well as compact and medium SUVs.

One exception applies to travellers from Latin America and the Caribbean renting through Hola Car Rentals. On eligible Avis rates, the underage surcharge for the main driver aged 21 to 24 may be waived when the Hola Car Rentals confirmation explicitly states the waiver and the driver presents a passport or ID proving Latin American or Caribbean nationality. This exception applies only to the main driver and only to eligible vehicle categories.

Drivers must be at least 21 years old to hire from Avis in Louisiana.

Yes, you can add an additional driver to your Avis hire in Louisiana, either as part of your rate or by paying a fee at the desk.

When the additional driver is not included in your rate, Avis in Louisiana charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the hire period. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Avis desk in Louisiana:

• The additional driver must be physically present at collection
• They must present a valid driving licence and any required identification
• They must sign the hire agreement
• For Avis in Louisiana, additional drivers must generally be at least 25 years old

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW and liability cover. If someone drives the Avis vehicle in Louisiana without being named on the contract, cover may be void and additional charges could apply.

When hiring with Avis in Louisiana, two main types of cover are worth understanding before you arrive at the desk.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or persons.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Louisiana. Some US states require hire companies to include a state-minimum liability amount, but this is not universal. Hola Car Rentals strongly recommends adding supplementary liability cover up to US$300,000 to ensure you are adequately protected on Louisiana roads.

Neither CDW nor LIS covers:

• Your own personal injuries (covered by PAI if purchased)
• Your personal belongings (covered by PEC if purchased)
• Damage caused by prohibited use such as off-road driving or driving under the influence

Review your Hola Car Rentals confirmation to confirm which covers are included in your Avis Louisiana rate before arriving at the desk.

Yes, most bookings made through Hola Car Rentals, including Avis hires in Louisiana, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident whilst driving in Louisiana, including on remote stretches of highway or rural areas away from major cities.

Cover typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, location in Louisiana, and a description of the situation ready.

Important: this benefit applies only to non-North American customers. Travellers who are residents of the United States or Canada do not qualify for this cover. Pre-existing medical conditions are also excluded. This cover does not replace CDW or liability insurance for the Avis vehicle itself.

Avis hires in Louisiana follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Louisiana:

• At collection, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at MSY New Orleans, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the Avis vehicle in Louisiana with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the vehicle was not full at collection, the starting level must be noted on the agreement and you only need to return it at that same level.

Yes, after-hours returns are available at select Avis locations in Louisiana, with the most flexible option at New Orleans International Airport (MSY).

At MSY, the Avis centre at 600 Rental Blvd, Kenner operates with staffed return lanes 24 hours a day. You can drop off your vehicle at any time and an employee will check the vehicle on the spot. The Consolidated Rental Car shuttle also runs 24 hours to take you back to the terminal after return.

For other Louisiana Avis locations such as Baton Rouge Metropolitan Airport (BTR), desk hours are more limited. BTR operates Sunday to Friday from 07:00 to 23:00 and Saturday from 08:00 to 22:00. If you plan to return outside these hours, contact the Avis location in advance to confirm after-hours drop-off procedures.

General tips for after-hours returns at any Avis location in Louisiana:

• Take photos of the vehicle condition, odometer, and fuel gauge before leaving
• Keep your final fuel receipt
• Retain all paperwork until you receive your final hire receipt confirming the return

Yes, one-way hires with Avis in Louisiana are possible, allowing you to collect in one city and return in another. For example, you could pick up at New Orleans International Airport (MSY) and return at Baton Rouge Metropolitan Airport (BTR), or vice versa.

A drop-off fee may apply depending on the route. This fee is set by Avis and varies based on the cities involved, the distance, the vehicle class, and the season. The fee is not included in your prepaid rate and is payable at the desk upon collection.

When booking through Hola Car Rentals, the drop-off fee for your Avis Louisiana one-way route will be shown under the "To pay at destination" section during checkout if applicable. Review your booking confirmation to verify the amount before arriving at the Avis desk.

Cross-border one-way hires, such as collecting in Louisiana and returning in another US state, may also be available but are subject to Avis partner rules and may carry higher fees or restrictions depending on the destination state. Always confirm cross-state travel is permitted on your hire agreement.

Yes, Avis operates off-airport locations in Louisiana in addition to its airport counters. These city and neighbourhood locations can sometimes offer lower base rates than airport sites, since they do not incur airport concession fees and certain surcharges that apply at terminals.

Known off-airport Avis locations in Louisiana include:

• Downtown New Orleans, near the French Quarter
• Siegen Lane in Baton Rouge
• Monkhouse Drive in Shreveport (open Monday to Friday, 09:00 to 16:00, with free pickup service available)
• A Pep Boys branch in Baton Rouge

Keep in mind that off-airport Avis locations in Louisiana generally have more limited operating hours than airport desks. If arriving by plane, collecting at the airport is usually more convenient. If staying in a city centre and not requiring the vehicle immediately upon arrival, an off-airport location may be worth comparing.

When booking through Hola Car Rentals, you can search by city to see available Avis locations across Louisiana and compare rates between airport and off-airport options before confirming your reservation.