VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking at Gaspé Airport include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies at Gaspé Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip at Gaspé Airport.
Will I face unexpected charges at the counter when I hire a car at Gaspé Airport through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking at Gaspé Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Gaspé Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the rental car counter at Gaspé Airport?
The rental car counters at Gaspé Airport (YGP) are located inside the terminal building at 60 Rue De L'Aeroport, Gaspé, QC G4X 2K2. No shuttle or people mover is required.
After landing, you clear Canadian customs and immigration inside the compact terminal, collect your luggage from baggage claim, and then walk a short distance within the same building to reach the on-site rental counters. The process is straightforward because Gaspé Airport is a small facility with a simple layout.
The brands available on-site at Gaspé Airport are Enterprise Rent-A-Car (which also services National reservations) and Avis. Once you complete paperwork at the counter, staff will direct you to the designated vehicle lot just outside the terminal exit, a short walk away.
What are the rental counter hours at Gaspé Airport?
The rental car counters at Gaspé Airport operate Monday through Friday, approximately 08:00 AM to 05:00 PM. Counters are closed on Saturdays and Sundays.
After-hours pickup and return are not available at Gaspé Airport. There is no key drop-box service, so you must plan your arrival and departure to fall within the counter's operating hours on a weekday.
If your flight is delayed, rental companies will generally hold your booking for up to 24 hours from the original pickup time, provided you arrive during service hours. If your delay exceeds 24 hours, contact support as soon as possible. When booking, include your flight number in your reservation so the counter staff can monitor your arrival.
Because Gaspé Airport has no after-hours service, allow at least 90 minutes before your departure flight to return the vehicle, complete any paperwork, and reach the terminal.
How long does it take to pick up a rental car at Gaspé Airport?
From landing to driving away, expect roughly 55 to 80 minutes at Gaspé Airport when arriving on an international flight.
- Deplaning and clearing Canadian customs and immigration: approximately 10 to 20 minutes (the small size of Gaspé Airport keeps this process relatively quick)
- Collecting luggage from baggage claim: 10 to 15 minutes
- Walking to the on-site rental counter and completing paperwork: 15 to 20 minutes
- Walking to the vehicle lot just outside the terminal exit: 5 minutes
Because all rental counters at Gaspé Airport are inside the terminal with no shuttle required, there is no additional transit time between the terminal and a remote rental car centre. Plan your schedule accordingly, especially if you have a connecting commitment on the same day.
Do toll roads affect drivers renting a car at Gaspé Airport?
Toll roads are not a significant concern for most driving in the immediate Gaspé region, but Quebec does operate cashless toll systems on certain roads and bridges elsewhere in the province that you may encounter if you drive beyond the local area.
Quebec's toll system is fully cashless, meaning you cannot pay with cash at a booth. Payment must be made online or through a rental company toll programme.
If you rent through Enterprise at Gaspé Airport, a TollPass service may be available, typically priced at CAD 3.95 to CAD 4.95 per day (not exceeding CAD 30 per rental period), plus the actual toll amounts. If you rent through Avis at Gaspé Airport, an e-Toll programme may apply automatically, with a charge of approximately US$17.00 plus applicable taxes per rental, plus actual toll charges. Review your rental agreement carefully before signing.
All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental. To claim, email [email protected] within 30 days of returning the vehicle, attaching your rental agreement and toll receipts.
What documents do I need to pick up a rental car at Gaspé Airport?
To pick up your rental car at Gaspé Airport, you must present the following physical documents at the counter. Digital copies are not accepted.
- A valid, unexpired driver's licence with a photograph, valid for the entire rental period. If your licence uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
- A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- A ticketed return travel itinerary (required at Gaspé Airport if you plan to pay with a US or international debit card, and for certain vehicle classes).
Note that Canadian debit cards are not accepted at Gaspé Airport. Only US and international debit cards may be used, and only when accompanied by a ticketed return travel itinerary with a name and address matching your driver's licence. A major credit card remains the most reliable payment method for the security deposit.
Is a credit card required to rent a car at Gaspé Airport?
Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required to rent a car at Gaspé Airport.
The rental partner will place a temporary authorisation hold on your card at pickup. For Canadian locations, this hold is typically CAD 300 to CAD 500, though some locations may require up to CAD 750 depending on the vehicle class. This is not a charge; it reduces your available credit until the rental is closed and your bank releases the hold, which can take up to 15 business days.
Canadian debit cards are not accepted at Gaspé Airport. US and international debit cards may be accepted only if you present a ticketed return travel itinerary with a name and address matching your driver's licence. Prepaid and virtual cards are not accepted for the deposit under any circumstances.
Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation in Canada.
Do I need an International Driving Permit to rent a car at Gaspé Airport?
An International Driving Permit (IDP) is not always mandatory at Gaspé Airport, but it is strongly recommended in certain situations.
If your driver's licence is written in a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your original licence.
Visitors from the United States, US territories, and Canada can generally drive with a valid government-issued photo driver's licence at Gaspé Airport without an IDP, provided the licence is in English or uses a Latin alphabet.
If you think you may need an IDP, obtain it in your home country before travelling. It cannot be issued abroad. Always carry both your original licence and the IDP together at Gaspé Airport and throughout your hire.
What insurance coverage is included when renting a car at Gaspé Airport?
The coverage included in your hire at Gaspé Airport depends on the rate plan you selected at booking. Here is a summary of the main protections available.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle from a collision or covered event. At Gaspé Airport, a Damage Waiver typically ranges from CAD 29.99 to CAD 49.99 per day depending on vehicle type, and may be offered or confirmed at the counter. A deductible may apply unless your plan states zero.
- Third-Party Liability: in Canada, provincial law requires every vehicle to carry third-party liability cover. This statutory liability is included by default when you hire in Canada, though you can purchase higher supplemental limits.
CDW and LDW do not cover third-party injuries or property damage to others; that is handled by liability cover. Neither covers your personal belongings or injuries to yourself.
For Quebec hires at Gaspé Airport, review the Certificate of Insurance, Fact Sheet, and Product Summary provided at the counter. Always confirm what is listed on your booking confirmation before accepting or declining any counter add-ons.
Can I get Tolls Cashback on a hire from Gaspé Airport?
Yes, Tolls Cashback is included with all bookings, including hires originating from Gaspé Airport.
If you drive on any cashless toll roads in Quebec or elsewhere in Canada during your hire, you can claim a reimbursement of up to 5% of your total booking value for tolls paid. For example, if your booking total is CAD 600, the maximum cashback is CAD 30. If you paid CAD 18 in tolls, you receive CAD 18 back. If you paid CAD 50, you receive the CAD 30 cap.
To claim your Tolls Cashback after returning your vehicle at Gaspé Airport:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback, followed by your reservation confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
Can I add an additional driver to my hire at Gaspé Airport?
Yes, you can add an additional driver to your hire at Gaspé Airport, either as part of your rate or by paying a fee at the counter.
Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, the fee at Gaspé Airport depends on the brand:
- Enterprise and National: CAD 15 per day plus applicable taxes
- Avis: CAD 13 per day plus taxes, with a maximum charge of CAD 65 plus taxes
The additional driver must be present at the Gaspé Airport counter at pickup with a valid driver's licence and any required identification. They must sign the hire agreement. If they are not listed on the contract and drive the vehicle, insurance protections such as CDW and liability cover may be void.
Age requirements apply. If the additional driver is under 25, a young driver surcharge may also apply on top of the additional driver fee. Confirm all conditions with the counter agent at Gaspé Airport before signing.
What is the fuel policy for hire cars at Gaspé Airport?
The standard fuel policy for hires at Gaspé Airport is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and gauge.
Before returning your vehicle to Gaspé Airport, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back. Keep your fuel receipt as proof in case of any dispute.
If you return the vehicle with less fuel than recorded at pickup, the hire partner may charge you for the shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.
The research does not identify a specific fuel station near Gaspé Airport, so plan your refuelling stop on your route back from downtown Gaspé via Route 132. Ask the counter agent at Gaspé Airport for the nearest station to the return lot when you pick up the vehicle.
Is a one-way hire possible from Gaspé Airport to another city?
Yes, one-way hires from Gaspé Airport to another city in Canada are possible, but a drop-off fee will typically apply and must be confirmed at the time of booking.
One-way fees are route-specific and vary by hire company, destination, vehicle class, and season. When you search for a one-way hire on the booking platform, any applicable drop-off fee will be listed under the "To pay at destination" section of the checkout screen. Review this carefully before confirming your reservation.
Cross-border one-way hires, for example returning a vehicle picked up at Gaspé Airport to a location in the United States, may be restricted or subject to higher fees depending on the partner brand. Confirm cross-border permissions with the hire company before booking.
If you change your return location after booking, the drop-off fee may be recalculated. Mid-hire route changes must be approved by the hire partner. Keep your booking confirmation and hire agreement, and contact support if a fee appears at the counter that was not disclosed during booking.
Is travel assistance included with a hire car booked at Gaspé Airport?
Travel assistance is included with most bookings made through Hola Car Rentals, including hires at Gaspé Airport, but this benefit applies only to non-North American customers. Residents of Canada and the United States do not qualify for this coverage.
For eligible customers, the travel assistance is provided by Terrawind Global Protection and typically includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident, which can be particularly useful if an incident occurs on a remote stretch of road near Gaspé Airport
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This cover does not replace CDW or LDW for damage to the hire vehicle, nor does it cover third-party liability to others.
If you need assistance during your hire near Gaspé Airport, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact terms, limits, and contact details applicable to your reservation.
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