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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Budget in Michigan

Budget operates across Michigan's major airports with pickup logistics that differ significantly by location. At Detroit Metropolitan Wayne County Airport (DTW), there is no counter inside the terminals — after collecting luggage, follow Ground Transportation signs to the shuttle stop, where a free bus runs to the separate Rental Car Campus on Lucas Drive, roughly one mile out. At Gerald R. Ford International Airport (GRR) in Grand Rapids, the counter sits inside the baggage claim area with vehicles parked just outside, making pickup straightforward. Smaller airports in Lansing and Traverse City follow a similar walk-out model. Demand peaks between June and August when summer travel to the Upper Peninsula and lake regions drives up rates and reduces vehicle availability, so booking several weeks ahead pays off. Michigan's toll network is limited compared to other states, but the Mackinac Bridge — the main crossing between the Lower and Upper peninsulas — does not accept E-ZPass and requires cash payment in US dollars or Canadian dollars. Fuel averages around US$3.98 per gallon statewide, with some variation by city. Budget places a deposit hold of roughly US$250 above any prepaid amount on a credit card in the primary driver's name at pickup; debit cards are not accepted. Drivers under 25 may face an underage surcharge, and international visitors whose license uses a non-Latin script must carry an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Hyundai Venue

Hyundai Venue | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
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4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Michigan include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Michigan.

Will I face unexpected charges at the Budget counter in Michigan when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does Budget car pickup work at Detroit Metropolitan Airport (DTW) in Michigan?

At Detroit Metropolitan Airport (DTW), Budget operates from the off-site Rental Car Campus on Lucas Drive. After landing, follow the Ground Transportation signs to baggage claim, then take the rental car shuttle bus to the campus, which is approximately 1.8 miles away and takes about 7 to 11 minutes.

If no shuttle is immediately available at the stop, use the courtesy phone to request one. Budget Fastbreak members can go directly to the shuttle bus and receive counter assistance on arrival, skipping the main queue.

The Budget counter at DTW is open 24 hours daily, so late-night or early-morning arrivals are not a problem. When returning the vehicle, follow the airport Car Rental Return signs back to the campus. Fastbreak customers can record mileage and fuel on the agreement, drop the keys in the Budget return box, and mail the agreement within 48 hours without visiting the counter. A key drop is also available for standard returns outside counter hours.

Budget operates at several other Michigan airports as well, including Capital Region International (LAN) in Lansing, Flint-Bishop (FNT), Gerald R. Ford International (GRR) in Grand Rapids, and Cherry Capital (TVC) in Traverse City, each with its own counter hours.

What documents do I need to pick up a Budget rental car in Michigan?

To pick up a Budget rental car in Michigan, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Michigan or at any other location. Debit and prepaid cards are not accepted for the security deposit hold, so bring a major credit card with sufficient available credit.

What are the main toll roads and bridges in Michigan for Budget renters?

Michigan has a limited number of toll facilities compared to many other U.S. states, but Budget renters should be aware of the following:

  • Mackinac Bridge (on I-75, connecting St. Ignace to Mackinaw City): approximately US$4 for a standard 2-axle car
  • Detroit-Windsor Tunnel (connecting Detroit, MI to Windsor, Ontario via I-75): approximately US$6.50, or US$5.75 with the Nexpress app or similar discount program. This tunnel no longer accepts cash and is cashless only
  • Grosse Ile Toll Bridge (linking Riverview to Grosse Ile Township): approximately US$3 by cash, higher by credit card, with discounts available via the Edge Pass program

Michigan does not use E-ZPass, SunPass, or similar statewide electronic toll systems. There are no congestion charges or emissions zones in Michigan.

At the Budget counter in Michigan, you can opt into the Budget e-Toll program, which typically costs US$3.95 to US$10.99 per day on a pay-per-use basis, or a flat unlimited daily pass of approximately US$10.99 to US$25.99. If you do not enroll and drive through a cashless toll, the toll amount plus an administrative fee of around US$15 per toll will be billed to your card after the rental.

Can I get a Tolls Cashback refund on my Budget rental in Michigan?

Yes, all Hola Car Rentals bookings, including Budget rentals in Michigan, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

This benefit is useful in Michigan because renters may encounter tolls at the Mackinac Bridge (approximately US$4), the Detroit-Windsor Tunnel (approximately US$6.50), or the Grosse Ile Toll Bridge (approximately US$3 to US$7). You pay the tolls normally during your trip, then claim the cashback afterward.

To claim your refund:

  • Email [email protected] within 30 days of returning the Budget vehicle
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Budget, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking rate; you still pay them at the time of travel.

Can an 18-year-old rent a car from Budget in Michigan?

Yes, drivers aged 18 and older can rent a car from Budget in Michigan. Michigan's public-accommodations law prohibits age discrimination, which requires rental companies, including Budget, to rent to licensed drivers aged 18 and older. This makes Michigan one of only two U.S. states, along with New York, where this applies.

However, a young-renter surcharge (also called an underage fee) applies to drivers under 25. This is a daily fee charged at the Budget counter in Michigan and can add up significantly over a multi-day rental, so factor it into your Budget.

Additional restrictions also apply to younger drivers:

  • Most vehicle classes are restricted to renters aged 25 and older, including full-size cars, SUVs, minivans, convertibles, luxury, and premium vehicles
  • Drivers aged 18 to 24 are generally limited to economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories
  • A valid driver's license and a major credit card in the main driver's name are still required regardless of age

If you are from Latin America or the Caribbean and aged 21 to 24, certain Hola Car Rentals rates with Budget in Michigan may waive the underage fee. Check your booking confirmation to see if this waiver is shown.

How does the fuel policy work for Budget car rentals in Michigan?

Budget rentals in Michigan follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Michigan Budget rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at the start
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep the final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Budget vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. The counter may also offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value.

What insurance coverage do I need for a Budget rental in Michigan?

When renting from Budget in Michigan, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Budget rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Budget vehicle in Michigan. Some U.S. states require rental companies to include state-minimum liability, but not all do. Michigan renters are strongly advised to add supplemental liability coverage to ensure adequate protection.

Common exclusions to be aware of:

  • Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW
  • Coverage is void if an unlisted driver operates the vehicle
  • Prohibited use such as off-road driving or driving under the influence voids both CDW and liability coverage

Review your booking confirmation carefully to see which coverages are included in your selected rate before arriving at the Budget counter in Michigan.

How much is the security deposit for a Budget rental in Michigan?

When picking up a Budget rental in Michigan, a temporary authorization hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season. Premium or specialty vehicles may carry a higher hold.

Important things to know about the deposit for your Michigan Budget rental:

  • The hold is not a charge; it temporarily reduces your available credit until released after the rental ends
  • Your bank controls when the hold disappears from your statement, which can take up to 15 business days after the vehicle is returned
  • Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted; debit cards, prepaid cards, and virtual cards are not accepted
  • Even if you prepaid your booking, you must still present a credit card at the Budget counter in Michigan for the hold

To avoid issues, notify your bank of your travel plans in advance, confirm you have sufficient available credit beyond the hold amount, and bring a backup credit card in your name as a precaution.

Does Travel Assistance come with my Budget booking in Michigan?

Yes, most Hola Car Rentals bookings, including Budget rentals in Michigan, include Travel Assistance provided by Terrawind Global Protection. This benefit is particularly relevant if you plan to drive long distances in Michigan, such as crossing the Mackinac Bridge to the Upper Peninsula, where you may be far from urban services.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Michigan Budget rental, contact Terrawind 24 hours a day, 7 days a week. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Please note that this Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Budget rental vehicle itself (that is handled by CDW/LDW) or liability to third parties (handled by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I return a Budget car to a different city in Michigan or another state?

Yes, one-way rentals are possible with Budget in Michigan, but a drop-off fee may apply depending on your route.

Budget operates at multiple locations across Michigan, including Detroit (DTW), Lansing (LAN), Grand Rapids (GRR), Flint (FNT), Traverse City (TVC), Kalamazoo (AZO), Muskegon (MKG), and several downtown and off-airport sites. Returning to a different Michigan city from where you picked up will typically trigger a one-way fee, though the amount varies by route, vehicle class, and season.

For returns outside Michigan to another U.S. state, one-way fees are common and can be higher for long-distance routes. Cross-border returns to Canada may be restricted or require prior authorization from Budget.

How to check and manage the drop-off fee:

  • During booking, select your different return location and the fee will appear under the To Pay at Destination section if it applies
  • Your booking confirmation will also list the drop-off fee if one was included
  • If the Budget counter in Michigan charges a fee that was not shown on your confirmation, keep all paperwork and contact support

Changing your return location after booking may reprice the rental and recalculate any applicable drop-off fee.

Can I add an additional driver to my Budget rental in Michigan?

Yes, you can add an additional driver to your Budget rental in Michigan, either as part of your rate or for a fee paid at the counter.

When an additional driver fee applies at Budget in Michigan, the standard charge is US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period. Some Hola Car Rentals rates include one additional driver at no extra cost; check your booking confirmation for the line Additional driver free of charge to confirm.

Requirements for adding a driver at the Budget counter in Michigan:

  • The additional driver must be physically present at pickup to show a valid driver's license and sign the rental agreement
  • They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • For Budget in Michigan, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted depending on location rules

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. Never allow an unlisted person to drive the Budget vehicle in Michigan, as this can void your coverage entirely.

What happens if I arrive late to pick up my Budget rental in Michigan?

If you arrive later than your scheduled pickup time, Budget in Michigan will generally hold your reservation for up to 24 hours from the original pickup time. If your delay is due to a flight, this window applies as long as the counter is still open when you arrive.

Key points to keep in mind:

  • If your delay is less than 24 hours, your Budget booking in Michigan should still be honored, but make sure you arrive during the counter's operating hours. The DTW location is open 24 hours, but other Michigan Budget locations such as Lansing (LAN), Traverse City (TVC), and Kalamazoo (AZO) have more limited hours
  • If your delay exceeds 24 hours from the original pickup time, the booking may be forfeited with no refund
  • For significant delays, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]

When planning your Budget pickup in Michigan, always check the specific counter hours for your location in advance, especially if you are arriving on a late-night flight at a smaller airport where the counter may close before midnight.

Are there off-airport Budget locations in Michigan and are they cheaper?

Yes, Budget operates off-airport locations across Michigan in addition to its airport counters. These include downtown and suburban sites in cities such as Ann Arbor, Dearborn, Royal Oak, Holland, and Birmingham, among others.

Off-airport Budget locations in Michigan can sometimes offer lower base rates than airport counters because they do not carry airport concession fees and certain facility surcharges that are added to rentals picked up directly at airport terminals. However, the total cost difference depends on your specific route, dates, and vehicle class.

Things to consider when choosing between airport and off-airport Budget locations in Michigan:

  • Airport locations such as DTW, LAN, GRR, FNT, TVC, AZO, and MKG are convenient if you are arriving by plane, since you avoid arranging separate transportation to a downtown site
  • Off-airport sites such as the DoubleTree Hotel location in Ann Arbor or the Fairlane Town Center Mall site in Dearborn may suit renters who are already in the city or who want to avoid airport surcharges
  • Counter hours at off-airport Budget locations in Michigan are more limited than at major airports, so confirm hours before booking if you have an early or late arrival

Your booking confirmation will show all taxes and fees due at pickup so you can compare the true cost of each Budget location in Michigan before confirming.

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