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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Michigan include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Michigan.

Will I face unexpected charges at the Budget counter in Michigan when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does Budget car pickup work at Detroit Metropolitan Airport (DTW) in Michigan?

At Detroit Metropolitan Airport (DTW), Budget operates from the off-site Rental Car Campus on Lucas Drive. After landing, follow the Ground Transportation signs to baggage claim, then take the rental car shuttle bus to the campus, which is approximately 1.8 miles away and takes about 7 to 11 minutes.

If no shuttle is immediately available at the stop, use the courtesy phone to request one. Budget Fastbreak members can go directly to the shuttle bus and receive counter assistance on arrival, skipping the main queue.

The Budget counter at DTW is open 24 hours daily, so late-night or early-morning arrivals are not a problem. When returning the vehicle, follow the airport Car Rental Return signs back to the campus. Fastbreak customers can record mileage and fuel on the agreement, drop the keys in the Budget return box, and mail the agreement within 48 hours without visiting the counter. A key drop is also available for standard returns outside counter hours.

Budget operates at several other Michigan airports as well, including Capital Region International (LAN) in Lansing, Flint-Bishop (FNT), Gerald R. Ford International (GRR) in Grand Rapids, and Cherry Capital (TVC) in Traverse City, each with its own counter hours.

What documents do I need to pick up a Budget rental car in Michigan?

To pick up a Budget rental car in Michigan, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Michigan or at any other location. Debit and prepaid cards are not accepted for the security deposit hold, so bring a major credit card with sufficient available credit.

What are the main toll roads and bridges in Michigan for Budget renters?

Michigan has a limited number of toll facilities compared to many other U.S. states, but Budget renters should be aware of the following:

  • Mackinac Bridge (on I-75, connecting St. Ignace to Mackinaw City): approximately US$4 for a standard 2-axle car
  • Detroit-Windsor Tunnel (connecting Detroit, MI to Windsor, Ontario via I-75): approximately US$6.50, or US$5.75 with the Nexpress app or similar discount program. This tunnel no longer accepts cash and is cashless only
  • Grosse Ile Toll Bridge (linking Riverview to Grosse Ile Township): approximately US$3 by cash, higher by credit card, with discounts available via the Edge Pass program

Michigan does not use E-ZPass, SunPass, or similar statewide electronic toll systems. There are no congestion charges or emissions zones in Michigan.

At the Budget counter in Michigan, you can opt into the Budget e-Toll program, which typically costs US$3.95 to US$10.99 per day on a pay-per-use basis, or a flat unlimited daily pass of approximately US$10.99 to US$25.99. If you do not enroll and drive through a cashless toll, the toll amount plus an administrative fee of around US$15 per toll will be billed to your card after the rental.

Can I get a Tolls Cashback refund on my Budget rental in Michigan?

Yes, all Hola Car Rentals bookings, including Budget rentals in Michigan, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

This benefit is useful in Michigan because renters may encounter tolls at the Mackinac Bridge (approximately US$4), the Detroit-Windsor Tunnel (approximately US$6.50), or the Grosse Ile Toll Bridge (approximately US$3 to US$7). You pay the tolls normally during your trip, then claim the cashback afterward.

To claim your refund:

  • Email [email protected] within 30 days of returning the Budget vehicle
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Budget, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking rate; you still pay them at the time of travel.

Can an 18-year-old rent a car from Budget in Michigan?

Yes, drivers aged 18 and older can rent a car from Budget in Michigan. Michigan's public-accommodations law prohibits age discrimination, which requires rental companies, including Budget, to rent to licensed drivers aged 18 and older. This makes Michigan one of only two U.S. states, along with New York, where this applies.

However, a young-renter surcharge (also called an underage fee) applies to drivers under 25. This is a daily fee charged at the Budget counter in Michigan and can add up significantly over a multi-day rental, so factor it into your Budget.

Additional restrictions also apply to younger drivers:

  • Most vehicle classes are restricted to renters aged 25 and older, including full-size cars, SUVs, minivans, convertibles, luxury, and premium vehicles
  • Drivers aged 18 to 24 are generally limited to economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories
  • A valid driver's license and a major credit card in the main driver's name are still required regardless of age

If you are from Latin America or the Caribbean and aged 21 to 24, certain Hola Car Rentals rates with Budget in Michigan may waive the underage fee. Check your booking confirmation to see if this waiver is shown.

How does the fuel policy work for Budget car rentals in Michigan?

Budget rentals in Michigan follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Michigan Budget rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at the start
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep the final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Budget vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. The counter may also offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value.

What insurance coverage do I need for a Budget rental in Michigan?

When renting from Budget in Michigan, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Budget rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Budget vehicle in Michigan. Some U.S. states require rental companies to include state-minimum liability, but not all do. Michigan renters are strongly advised to add supplemental liability coverage to ensure adequate protection.

Common exclusions to be aware of:

  • Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW
  • Coverage is void if an unlisted driver operates the vehicle
  • Prohibited use such as off-road driving or driving under the influence voids both CDW and liability coverage

Review your booking confirmation carefully to see which coverages are included in your selected rate before arriving at the Budget counter in Michigan.

How much is the security deposit for a Budget rental in Michigan?

When picking up a Budget rental in Michigan, a temporary authorization hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season. Premium or specialty vehicles may carry a higher hold.

Important things to know about the deposit for your Michigan Budget rental:

  • The hold is not a charge; it temporarily reduces your available credit until released after the rental ends
  • Your bank controls when the hold disappears from your statement, which can take up to 15 business days after the vehicle is returned
  • Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted; debit cards, prepaid cards, and virtual cards are not accepted
  • Even if you prepaid your booking, you must still present a credit card at the Budget counter in Michigan for the hold

To avoid issues, notify your bank of your travel plans in advance, confirm you have sufficient available credit beyond the hold amount, and bring a backup credit card in your name as a precaution.

Does Travel Assistance come with my Budget booking in Michigan?

Yes, most Hola Car Rentals bookings, including Budget rentals in Michigan, include Travel Assistance provided by Terrawind Global Protection. This benefit is particularly relevant if you plan to drive long distances in Michigan, such as crossing the Mackinac Bridge to the Upper Peninsula, where you may be far from urban services.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Michigan Budget rental, contact Terrawind 24 hours a day, 7 days a week. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Please note that this Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Budget rental vehicle itself (that is handled by CDW/LDW) or liability to third parties (handled by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I return a Budget car to a different city in Michigan or another state?

Yes, one-way rentals are possible with Budget in Michigan, but a drop-off fee may apply depending on your route.

Budget operates at multiple locations across Michigan, including Detroit (DTW), Lansing (LAN), Grand Rapids (GRR), Flint (FNT), Traverse City (TVC), Kalamazoo (AZO), Muskegon (MKG), and several downtown and off-airport sites. Returning to a different Michigan city from where you picked up will typically trigger a one-way fee, though the amount varies by route, vehicle class, and season.

For returns outside Michigan to another U.S. state, one-way fees are common and can be higher for long-distance routes. Cross-border returns to Canada may be restricted or require prior authorization from Budget.

How to check and manage the drop-off fee:

  • During booking, select your different return location and the fee will appear under the To Pay at Destination section if it applies
  • Your booking confirmation will also list the drop-off fee if one was included
  • If the Budget counter in Michigan charges a fee that was not shown on your confirmation, keep all paperwork and contact support

Changing your return location after booking may reprice the rental and recalculate any applicable drop-off fee.

Can I add an additional driver to my Budget rental in Michigan?

Yes, you can add an additional driver to your Budget rental in Michigan, either as part of your rate or for a fee paid at the counter.

When an additional driver fee applies at Budget in Michigan, the standard charge is US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period. Some Hola Car Rentals rates include one additional driver at no extra cost; check your booking confirmation for the line Additional driver free of charge to confirm.

Requirements for adding a driver at the Budget counter in Michigan:

  • The additional driver must be physically present at pickup to show a valid driver's license and sign the rental agreement
  • They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • For Budget in Michigan, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to an underage surcharge or may not be accepted depending on location rules

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. Never allow an unlisted person to drive the Budget vehicle in Michigan, as this can void your coverage entirely.

What happens if I arrive late to pick up my Budget rental in Michigan?

If you arrive later than your scheduled pickup time, Budget in Michigan will generally hold your reservation for up to 24 hours from the original pickup time. If your delay is due to a flight, this window applies as long as the counter is still open when you arrive.

Key points to keep in mind:

  • If your delay is less than 24 hours, your Budget booking in Michigan should still be honored, but make sure you arrive during the counter's operating hours. The DTW location is open 24 hours, but other Michigan Budget locations such as Lansing (LAN), Traverse City (TVC), and Kalamazoo (AZO) have more limited hours
  • If your delay exceeds 24 hours from the original pickup time, the booking may be forfeited with no refund
  • For significant delays, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]

When planning your Budget pickup in Michigan, always check the specific counter hours for your location in advance, especially if you are arriving on a late-night flight at a smaller airport where the counter may close before midnight.

Are there off-airport Budget locations in Michigan and are they cheaper?

Yes, Budget operates off-airport locations across Michigan in addition to its airport counters. These include downtown and suburban sites in cities such as Ann Arbor, Dearborn, Royal Oak, Holland, and Birmingham, among others.

Off-airport Budget locations in Michigan can sometimes offer lower base rates than airport counters because they do not carry airport concession fees and certain facility surcharges that are added to rentals picked up directly at airport terminals. However, the total cost difference depends on your specific route, dates, and vehicle class.

Things to consider when choosing between airport and off-airport Budget locations in Michigan:

  • Airport locations such as DTW, LAN, GRR, FNT, TVC, AZO, and MKG are convenient if you are arriving by plane, since you avoid arranging separate transportation to a downtown site
  • Off-airport sites such as the DoubleTree Hotel location in Ann Arbor or the Fairlane Town Center Mall site in Dearborn may suit renters who are already in the city or who want to avoid airport surcharges
  • Counter hours at off-airport Budget locations in Michigan are more limited than at major airports, so confirm hours before booking if you have an early or late arrival

Your booking confirmation will show all taxes and fees due at pickup so you can compare the true cost of each Budget location in Michigan before confirming.

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