Budget Car Hire
in Virginia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Virginia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Virginia.

No. With Hola Car Rentals, all costs and charges for your booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Washington Dulles International Airport (IAD) in Virginia, Budget operates a 24-hour counter. After arriving, head to the designated pick-up area and take the courtesy bus to the Budget hire facility.

If you are a Fastbreak member, a staff member will escort you directly to your vehicle, skipping the counter line entirely. Non-members should proceed to the counter with their driver’s licence, credit card, and booking confirmation.

Because IAD operates around the clock, after-hours returns are also available with a key drop, making it one of the most flexible Budget locations in Virginia for late-night arrivals or early-morning departures.

Budget counter hours vary across Virginia locations, so it is important to check your specific pick-up site before you travel.

• Washington Dulles (IAD): open 24 hours daily, with after-hours key drop available
• Richmond International (RIC): Sunday 7AM to 12AM, Monday through Friday 6:30AM to 12AM, Saturday 7AM to 11PM
• Downtown Richmond: Sunday 9AM to 1PM, Monday through Friday 8AM to 6PM, Saturday 8:30AM to 1PM
• Virginia Beach: Sunday 9AM to 1PM, Monday through Friday 8AM to 6PM, Saturday 8:30AM to 1PM
• Fredericksburg: Sunday 8AM to 1PM, Monday through Friday 8AM to 5PM, Saturday 8AM to 1PM

If your Budget reservation in Virginia involves an after-hours return, confirm key-drop availability at your specific location in advance. Hours may also change on public holidays, so always verify through your booking confirmation.

Budget operates 38 locations across Virginia, making it widely available throughout the state for both airport and city hires.

Major airports served by Budget in Virginia include:

• Washington Dulles International Airport (IAD) in Sterling
• Norfolk International Airport (ORF)
• Richmond International Airport (RIC)
• Roanoke Regional Airport (ROA)
• Newport News/Williamsburg International Airport (PHF)
• Lynchburg Regional Airport (LYH)
• Charlottesville Airport (CHO)

Beyond airports, Budget also has off-airport locations in cities such as Richmond (city centre, Midlothian Turnpike, Henrico), Virginia Beach, Norfolk, Alexandria, Arlington, Fredericksburg, and Chesapeake, among others. This network gives you flexibility to pick up or return your Budget hire at a location that suits your itinerary in Virginia.

Yes, Budget offers an e-Toll service for hires in Virginia, which simplifies payment on the state's many toll roads.

Virginia uses E-ZPass as its primary electronic toll system, and toll roads are widespread across the state. Key roads and their typical costs include:

• Powhite Parkway: US$0.75 to US$1.25 depending on vehicle axles
• Chesapeake Expressway (16 miles): US$4.00 to US$5.00
• Pocahontas Parkway: US$4.85 to US$7.15
• I-66, I-495, I-95, and I-395 Express Lanes: dynamic pricing based on real-time traffic

Budget's e-Toll service costs US$6.95 per day, plus the actual toll charges incurred. This fee applies every day of the hire, regardless of whether you use a toll road that day.

If you decline the e-Toll programme and drive through a cashless toll in Virginia without paying, the Virginia Department of Transportation will issue a violation notice, and Budget will pass the toll charges plus administrative fees to your credit card after the hire ends.

All Budget hires booked through Hola Car Rentals also include Tolls Cashback, letting you recover up to 5% of your total booking value for tolls paid during your Virginia trip. See FAQ below for details on how to claim.

To collect your Budget hire in Virginia, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Digital copies of documents are not accepted at the Budget counter in Virginia. Bring all originals. Debit and prepaid cards are not accepted for the authorisation hold.

Returning your Budget hire in Virginia is straightforward, but the exact process depends on your location.

At airport locations, follow the airport signs directing you to the hire car return area. Specific return addresses for some Virginia Budget sites include:

• Roanoke Regional Airport (ROA): 5202 Aviation Dr NW
• Charlottesville Airport (CHO): 100 Bowen Loop, Suite 102

If you are a Fastbreak member returning at Richmond International (RIC) or Charlottesville (CHO), note your mileage and fuel level on the agreement, drop the keys in the Budget box, and your final agreement will be mailed within 48 hours. No counter visit is needed.

For after-hours returns, Washington Dulles (IAD) offers 24-hour key drop access. Some other Virginia airport locations also have key-drop facilities, so confirm this when you pick up.

Before returning, refuel within approximately 10 miles of the return location to comply with the full-to-full fuel policy. Keep your fuel receipt as proof in case a charge appears on your Budget account after the hire ends.

Budget hires in Virginia follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the tank does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Budget vehicle in Virginia with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For after-hours returns at locations like Washington Dulles (IAD), leave your fuel receipt in the key-drop envelope and keep a photo of the full gauge on your phone.

Yes, all Budget hires booked through Hola Car Rentals in Virginia include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Virginia has numerous toll roads, including the Powhite Parkway, Chesapeake Expressway, Pocahontas Parkway, and the dynamically priced I-66, I-495, I-95, and I-395 Express Lanes, so this benefit can provide meaningful savings.

To claim your cashback after your Virginia Budget hire ends:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, Budget applies a young driver surcharge in Virginia for renters between the ages of 21 and 24. The standard Budget fee is US$13 per hire day plus taxes, capped at US$65 plus taxes for the hire period.

Drivers under 21 are generally not eligible to hire with Budget in Virginia. Drivers aged 25 and older are not subject to any underage fee.

There is one notable exception: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Budget waive the underage fee, provided the waiver is explicitly shown on your booking confirmation. This exception applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. It does not apply to additional drivers aged 21 to 24, who may still be charged the surcharge or denied at the counter.

Vehicle class restrictions also apply to under-25 renters in Virginia. Premium, luxury, full-size SUV, minivan, and convertible categories are typically reserved for drivers aged 25 and older.

When you pick up your Budget hire in Virginia, the counter will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.

Typical holds for standard vehicles in the United States range from US$300 to US$400, though the exact amount can vary by Budget location, vehicle class, and season. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at any Budget location in Virginia:

• The card must be a major credit card, not a debit or prepaid card
• The card must be in the main driver’s name with the name printed on the physical card
• You must present the card in person at the counter
• Digital wallets and virtual card numbers are not accepted

After you return the vehicle, Budget releases the hold, but your bank controls when the credit reappears on your account. This can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, you can add an additional driver to your Budget hire in Virginia, either as part of your rate or by paying a fee at the counter.

When the additional driver is not included in your rate, Budget charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the hire period.

Requirements for adding an additional driver at any Budget location in Virginia:

• The additional driver must be present at the counter at pick-up
• They must present a valid driver’s licence and meet the same document requirements as the main driver
• For Budget in Virginia, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not listed on the contract drives the Budget vehicle in Virginia, cover may be void and additional charges could apply.

The insurance cover included in your Budget hire in Virginia depends on the rate plan you selected when booking.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Budget vehicle itself, such as collision damage, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage or injuries you cause to third parties.

Third-party liability cover (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to others while driving in Virginia. Some U.S. states require a minimum level of liability to be included, but this is not universal. Hola Car Rentals strongly recommends adding supplementary liability cover to your Budget booking.

Common exclusions regardless of cover level include:

• Damage from prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, and roof damage unless specifically covered
• Incidents involving drivers not listed on the hire agreement

Always review your booking confirmation and the hire agreement at the Budget counter in Virginia to confirm exactly what is included before you drive away.

Yes, most Budget hires booked through Hola Car Rentals in Virginia include travel assistance cover provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving in Virginia, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This can be especially useful if you experience a medical emergency or an accident on Virginia highways such as I-95, I-66, or I-81, where distances between urban centres can be significant.

If you need assistance during your Budget hire in Virginia, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.