Budget Car Hire
in Richmond

Hola Car Rentals is the only premium partner of the top car hire brands operating in Richmond, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Richmond.

No. With Hola Car Rentals, all costs and charges for your booking in Richmond are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Richmond charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget car hire location in Richmond is at 4204 W Broad St, Richmond, VA 23230. This is a centre-based counter, not an on-site airport facility.

Budget does not operate a counter inside Richmond International Airport (RIC). If you are arriving by plane, you will need to take ground transportation from the baggage reclaim level to the West Broad Street location, which is approximately 5 to 10 miles from the terminal. Options include shared shuttles or rideshare services collected at the arrivals level.

Once at the centre, proceed directly to the Budget counter. The site is on the left side of W Broad Street, opposite the Medical Centre, approximately 1 mile east of Staples Mill Road.

Allow extra time for the transfer from the airport, as the combination of baggage reclaim, ground transportation, and counter service can take 45 to 90 minutes depending on wait times.

The Budget car hire location in Richmond at 4204 W Broad St operates on the following schedule:

• Monday to Friday: 8:00 AM to 6:00 PM
• Saturday: 8:30 AM to 1:00 PM
• Sunday: 9:00 AM to 1:00 PM
• New Year’s Day: closed
• Thanksgiving: limited hours

There is no after-hours collection option listed for this Budget location in Richmond. If your flight arrives late or your plans change, plan your transfer from the airport to the W Broad St counter carefully to ensure you arrive before closing time.

If you are concerned about arriving outside operating hours, review your booking confirmation for any alternative instructions, or contact the counter directly before your travel date to confirm current hours, as holiday schedules can vary.

Yes, there are several toll roads near Richmond that can affect your Budget hire, and it is important to understand how they work before you drive.

Virginia uses the E-ZPass electronic toll system. Key toll roads in the Richmond area include:

• Powhite Parkway: US$0.75 for standard 2-axle vehicles
• Pocahontas Parkway: US$4.85 for 2-axle vehicles
• Chesapeake Expressway (if driving towards the coast): US$4.00 for 2-axle cars
• I-66, I-95, and I-395 Express Lanes: dynamic pricing based on real-time traffic

Budget offers an e-Toll service for Richmond hires at US$6.95 per day, plus the cost of actual tolls used. This fee applies every day of the hire regardless of whether you use a toll road that day.

If you decline the e-Toll programme and drive through a cashless toll, Budget will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. Toll charges can appear days or even weeks after you return the vehicle.

You can also claim up to 5% of your total booking value back through Hola Car Rentals' Tolls Cashback benefit. Submit your toll receipts and hire agreement to [email protected] within 30 days of returning the vehicle.

All Hola Car Rentals bookings, including Budget hires in Richmond, include a Tolls Cashback benefit that reimburses up to 5% of your total booking value for tolls paid during your hire.

Richmond and the surrounding Virginia area have several toll roads, including the Powhite Parkway, Pocahontas Parkway, and dynamic-priced express lanes on I-95 and I-66. Any tolls you pay on these roads during your Budget hire are eligible for the cashback claim.

To claim your reimbursement:

• Email [email protected] within 30 days of returning your Budget vehicle in Richmond
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

To collect your Budget car hire in Richmond, you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Richmond. Debit cards and prepaid cards are not accepted for the security deposit hold.

When you collect your Budget hire in Richmond, a temporary authorisation hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Budget location.

Important points to note:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• Only a major credit card in the main driver’s name with the name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
• After you return the car, the Budget counter releases the hold, but your bank may take up to 15 working days to reflect the release on your account
• Premium or specialised vehicle classes may require a higher hold amount

Before arriving at the Richmond Budget counter, notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious, and ensure you have sufficient available credit to cover both the hold and any expected charges.

Richmond has an unusually extensive network of automated speed and red-light cameras that can result in fines for Budget hire drivers who are unfamiliar with the city.

Key enforcement details to know before driving your Budget hire in Richmond:

• 26 mobile safety cameras operate across 13 school zones, including areas such as the 4400 block of Cary Street Road, active on school days from 7:15 to 9:45 AM and 2:15 to 4:45 PM
• First-time speed camera violations carry a US$50 fine; repeat violations increase to US$100
• More than 10 red-light camera locations operate 24 hours a day, 7 days a week, on corridors including 25th and Main, Belvidere and Cary, and Hull Street; fines are US$50 per violation
• The citywide speed limit is 35 mph on most roads
• Mobile cameras relocate based on crash data, so a location that was camera-free on a previous visit may not be on your next trip

Fines from speed or red-light cameras are traffic infringements, not tolls, and are not covered by any hire insurance or Hola Car Rentals benefits. If a violation is issued to the Budget vehicle during your Richmond hire, the fine will be passed on to you, typically with an additional administrative fee from Budget.

Downtown Richmond has a dense grid of one-way streets that can be confusing for first-time drivers, especially in a Budget hire car with an unfamiliar vehicle and navigation setup.

Key points to know before driving your Budget hire through downtown Richmond:

• Major one-way routes include E. Main Street and E. Franklin Street; driving the wrong way on these streets is a common mistake for visitors
• The city is actively converting some streets from one-way to two-way traffic, including Clay Street and Oliver Hill Way, which means signage may be temporary or recently changed
• Lane widths in redesigned areas can be as narrow as 11 feet, with buffered bike lanes reducing the space available to drivers
• The Shockoe Valley area and Hull Street Road corridor are undergoing ongoing redesign work that can disrupt familiar routes

Before collecting your Budget hire in Richmond, set up navigation on your phone or use the optional GPS add-on available at the counter. Rely on real-time navigation rather than memory, as street configurations in downtown Richmond are changing faster than many mapping apps update. Allow extra time when driving through the city centre, particularly during school hours when camera enforcement is also active.

Yes, most Hola Car Rentals bookings, including Budget hires in Richmond, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving your Budget hire in Richmond or on Virginia highways such as I-95 or I-64. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in Richmond or Virginia, and a brief description of the situation. Always contact assistance before incurring expenses, as some reimbursements require prior authorisation.

Important: this benefit does not apply to customers who are residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your Richmond hire.

Budget car hires in Richmond follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return:

• At collection, check the fuel gauge with the Budget agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Budget return location at 4204 W Broad St in Richmond before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Budget will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

If the tank is not full at collection, ask the Budget agent in Richmond to record the exact level on the hire agreement. You are then only required to return it at that same level, not necessarily full.

Yes, you can add an additional driver to your Budget hire in Richmond, either as part of your rate or for a fee paid at the counter.

When an additional driver is not included in your Hola Car Rentals rate, Budget charges US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the additional driver.

Requirements for adding a driver at the Richmond Budget counter:

• The additional driver must be present at collection with a valid driver’s licence
• For Budget in Richmond, additional drivers must generally be at least 25 years old
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections, including CDW and liability cover. Anyone who drives the Budget hire in Richmond without being named on the agreement may void those protections entirely. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Yes, Budget hires in Richmond are subject to Virginia state taxes and, depending on your collection location, additional airport-related charges.

Key charges to be aware of:

• Virginia applies a state sales tax of 6% to vehicle hires
• If you pick up at or near Richmond International Airport (RIC), concession recovery fees typically apply, often ranging from 5% to 10% of the base rate, to cover the cost of operating at the airport facility
• The Budget centre at 4204 W Broad St is an off-airport site, which generally means lower concession fees compared to an on-airport counter, potentially saving 20% to 30% on the base rate

Your booking confirmation will show which taxes and charges are included in your prepaid rate and which are due at the Richmond Budget counter at collection. Items listed as included should not be charged again locally. If you are billed for something that your confirmation shows as included, Hola Car Rentals' No Extra Charges© Coverage can help resolve the discrepancy after your hire is complete.

Always review the itemised pre-contract at the Budget counter in Richmond before signing to confirm the charges match your confirmation.

The minimum age to hire a Budget vehicle in Richmond without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an underage fee of US$13 per hire day plus taxes, with a maximum of US$65 plus taxes.

Additional age-related rules to know for Budget in Richmond:

• Drivers under 25 are restricted from hiring certain vehicle classes, including full-size saloons, SUVs, minivans, luxury, premium, and convertible categories
• Economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV categories are generally available to drivers aged 21 to 24
• Virginia is not one of the states (New York or Michigan) that requires hire companies to accept drivers aged 18 to 20, so the minimum age at the Richmond Budget location is 21

Exception for Latin American and Caribbean travellers: If you are aged 21 to 24 and hold a passport or government ID from Latin America or the Caribbean, certain Hola Car Rentals rates with Budget in Richmond may waive the underage fee. This waiver must appear explicitly on your booking confirmation to be valid at the counter. Check your confirmation or contact Hola Car Rentals support to verify eligibility before your collection date.