Budget Car Hire
in Palm Springs

Hola Car Rentals is the only premium partner of the top car hire brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at Palm Springs International Airport (PSP) is located at 3400 E Tahquitz Canyon Way, Suite 5, Palm Springs, CA 92262. After landing, follow signs to baggage claim and then proceed directly to the Budget counter inside the terminal. There is no shuttle or consolidated hire car centre to navigate, making the walk from baggage claim to the Budget desk straightforward.

Budget counter hours at Palm Springs International Airport are 7:00 AM to 12:00 AM, seven days a week. If you arrive during those hours, you can collect your hire agreement and vehicle keys at the counter. A 24-hour drop-off is available for returns outside staffed hours.

To save time at the Palm Springs Budget counter, consider completing accelerated check-in online before your arrival. Bring your physical driver’s licence, a major credit card in the main driver’s name, and your booking confirmation.

To pick up your Budget hire car in Palm Springs, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Palm Springs Budget counter. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit authorisation at Budget in Palm Springs.

It depends on your licence. At the Budget counter in Palm Springs, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together.

If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required for renting from Budget in Palm Springs. However, having one can prevent delays or questions at the counter.

Important points to keep in mind:

• The IDP is a translation document only and is not valid without your original licence
• You must obtain the IDP in your home country before travelling, as it cannot be issued to non-US licence holders in the United States
• All documents presented at the Palm Springs Budget counter must be physical originals

Most highways in and around Palm Springs are toll-free. However, if you drive west towards Los Angeles or into Orange County during your Budget hire in Palm Springs, you may encounter cashless toll roads including express lanes on I-10 and I-110 in the Los Angeles area, and the Orange County toll roads SR-73, SR-241, SR-261, and SR-133. All of these use California's FasTrak electronic system and do not accept cash.

Your Budget hire vehicle in Palm Springs will include an electronic toll device or a plate-based billing system. At the counter you have two options:

• Purchase an unlimited toll package, typically GBP 11 to GBP 25 per day depending on the location and hire period
• Decline the package and pay per use, in which case Budget will charge you the actual toll amount plus administrative processing fees, billed to your card after the hire ends

Toll charges can appear on your card days or even weeks after you return the vehicle, which is normal. If you plan to use your own FasTrak transponder, notify the Budget agent at the Palm Springs counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which means you can get up to 5% of your total booking value back for tolls you paid during your Budget hire in Palm Springs.

While most roads in and around Palm Springs are toll-free, if you drive towards Los Angeles or Orange County you may encounter express lanes and toll roads where charges apply. The Tolls Cashback benefit covers those costs up to the 5% cap.

To claim your cashback after returning your Budget vehicle in Palm Springs:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll invoice or statement showing the charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, a major credit card is required to pick up your Budget hire car in Palm Springs. The card must be a physical card with the main driver’s name printed on it and must have sufficient available credit to cover the security deposit.

Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the deposit at the Palm Springs Budget counter. Even if you prepaid your booking in full, you must still present a physical credit card at collection for the hold.

A few things to prepare before arriving at the Palm Springs Budget counter:

• Confirm your card is enabled for in-person transactions in the United Kingdom
• Set a travel notice with your bank to prevent fraud blocks on the authorisation
• Bring a backup credit card in your name in case your primary card is declined

The security hold for a standard vehicle in the United Kingdom is typically around GBP 300 to GBP 400, though the exact amount is set by Budget at the Palm Springs location and may vary by vehicle class.

At Budget in Palm Springs, drivers under 25 years old are subject to a young-renter surcharge. The standard Budget fee is GBP 13 per hire day plus applicable taxes, with a maximum charge of GBP 65 plus taxes for the hire period.

The minimum age to hire from Budget in Palm Springs is 21. Drivers aged 21 to 24 can hire but will pay the daily surcharge and are restricted to certain vehicle classes. Most premium, full-size, luxury, convertible, and speciality categories require the main driver to be at least 25.

One exception applies for eligible Hola Car Rentals bookings: if the main driver is aged 21 to 24 and is a citizen or resident of Latin America or the Caribbean, the underage fee may be waived on specific Avis and Budget rate plans. This waiver must appear explicitly on your Hola Car Rentals confirmation and applies only to economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV categories in Palm Springs and other US locations.

Additional drivers aged 21 to 24 at the Palm Springs Budget counter are generally not covered by this exception and may be charged the surcharge or denied.

You can add an additional driver to your Budget hire in Palm Springs at the counter during collection. The additional driver must be physically present and bring their valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet.

Whether the additional driver fee applies depends on your rate:

• If your Hola Car Rentals confirmation shows additional driver included or free of charge, the first extra driver is covered at no cost
• If not included, Budget in Palm Springs charges GBP 13 per hire day plus taxes, with a maximum of GBP 65 plus taxes
• For Avis and Budget locations, additional drivers must generally be at least 25 years old at collection

Both the main driver and the additional driver must sign the hire agreement at the Palm Springs Budget counter. Only drivers listed on the agreement are covered by the hire protections such as CDW and liability coverage. If someone drives who is not named on the contract, coverage may be void.

If you need to add a driver after leaving the Palm Springs Budget counter, you must visit a branch in person to update the agreement.

The insurance coverage included in your Budget hire in Palm Springs depends on the rate plan you selected when booking through Hola Car Rentals. It is important to review your confirmation carefully before arriving at the Palm Springs counter.

Common coverages available on Hola Car Rentals rate plans include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Budget hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI), which covers bodily injury and property damage you may cause to others while driving. Some US states require a minimum level of liability; California renters are strongly encouraged to add supplementary liability cover

CDW and LDW do not cover third parties, your personal injuries, or your belongings. They also do not apply if the vehicle is driven by someone not listed on the Palm Springs Budget hire agreement, or if the vehicle is used in prohibited ways such as off-road driving.

At the Palm Springs Budget counter, you may be offered additional optional products. Decline anything not on your confirmation if you do not want it, and verify that your agreement matches what your booking shows.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Budget hire in Palm Springs. However, this coverage is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit.

If you are eligible, the travel assistance included with your Palm Springs Budget booking typically covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident, which can be especially useful if an incident occurs on a Palm Springs highway or during a drive towards Los Angeles
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or to third-party liability (covered by LIS/ALI/SLI).

To reach assistance 24 hours a day, 7 days a week, call +44 20 1234 5678 or contact WhatsApp at +44 7890 123456. Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Palm Springs hire.

Budget hires in Palm Springs follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges at the Palm Springs Budget counter.

Steps to follow for a smooth fuel return:

• At collection, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 kilometres of the Palm Springs return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Budget vehicle in Palm Springs with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the vehicle was not full at collection, ask the Palm Springs Budget agent to record the exact starting level on the agreement. You are then only required to return it at that same level, not necessarily full.

Yes, after-hours vehicle return is available at the Palm Springs Budget location at the airport. The Budget counter at Palm Springs International Airport (PSP) is staffed from 7:00 AM to 12:00 AM daily, and a 24-hour drop-off option is available for returns outside those hours.

For an after-hours return of your Budget hire in Palm Springs, follow these steps:

• Drive to the hire car return area at Palm Springs International Airport and follow signs for Hire Car Return
• Park the vehicle in the designated Budget return bay
• Note the fuel level and take a photo of the dashboard before leaving the vehicle
• Leave the keys as instructed, typically in a key drop box at the counter location
• Keep a copy of your hire agreement and any fuel receipts

Be aware that when you drop off outside staffed hours, the vehicle condition is assessed when the Budget agent processes the return the next morning. Taking photos of the car at drop-off protects you in case of any dispute about pre-existing damage. Your authorisation hold will be released after the contract is closed, and your bank may take up to 15 working days to reflect the release.

Yes, one-way hires are possible with Budget in Palm Springs, but a drop-off fee may apply depending on your return location. This fee is route-specific and varies by destination, vehicle class, and season.

Common patterns for one-way hires from Palm Springs:

• Returning to another major Californian city such as Los Angeles or San Diego typically incurs a drop-off fee
• Cross-state returns may be restricted or carry higher fees depending on Budget's policies for that route
• Same-city airport to centre returns often have no drop-off fee, but this depends on the specific route

When booking a one-way Budget hire from Palm Springs through Hola Car Rentals, the drop-off fee is shown on the rate details page under the section labelled To pay at destination. It is not included in the prepaid amount and must be paid at the Palm Springs Budget counter or the return location.

If you need to change your return location after booking, contact support as soon as possible. Mid-hire route changes must be approved by the Budget partner and may increase the fee or affect availability. Always verify the drop-off fee on your confirmation before collecting your vehicle in Palm Springs.