Budget Car Hire
in Arizona

Hola Car Rentals is the only premium partner of the top car hire brands operating in Arizona, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Arizona.

No. With Hola Car Rentals, all costs and charges for your booking in Arizona are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Arizona charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Arizona has no toll roads, so you will not encounter any toll charges during your Budget hire anywhere in the state.

Unlike neighbouring states such as California, which has cashless express lanes and toll bridges, Arizona roads are entirely toll-free. You can drive between Phoenix, Tucson, Flagstaff, Sedona, and any other Arizona destination without paying a single toll.

Because there are no tolls in Arizona, you do not need to enrol in Budget's optional e-Toll programme for in-state driving. That programme is designed for states where cashless toll roads exist and is not relevant here.

If your trip takes you beyond Arizona into states that do have tolls, such as California or Texas, the situation changes. In that case, your Budget vehicle will have an electronic toll device on board, and you can choose between a daily unlimited toll package or a pay-per-use arrangement at the counter.

Picking up your Budget hire at Phoenix Sky Harbour International Airport (PHX) is straightforward once you know the layout.

• After collecting your baggage, follow signs to the Sky Train, a free automated people mover that runs every 3 to 5 minutes, 24 hours a day.
• Take the Sky Train to the Rental Car Centre, which is a consolidated facility shared by all major brands including Budget.
• Proceed to the Budget counter inside the Rental Car Centre to present your documents and collect your keys.

PHX operates 24 hours a day, 7 days a week, so there is no concern about arriving on a late-night flight. If you are a Budget Fastbreak member, you may be directed to a kiosk or express lane rather than the main counter.

When returning your Arizona hire, follow airport signs back to the Rental Car Centre, drop the vehicle in the Budget return lane, and take the Sky Train back to your terminal. A Fastbreak drop box is also available so you can return without stopping at the counter.

Make sure you bring your driving licence, a physical major credit card in your name, your booking confirmation, and your passport if you are an international visitor.

Yes, hiring a Budget vehicle in Arizona, especially at a major airport like Phoenix Sky Harbour, comes with several mandatory state and airport fees on top of the base rate.

• State Licence Fee: 5% of the base hire rate
• State Hire Tax: 10.3% of the base hire rate
• Airport Concession Recovery Fee (ACRF): charged at airport locations to recover the cost of operating on airport property
• Customer Facility Charge (CFC): a per-contract or per-day fee collected at the airport hire centre
• Vehicle Licence Recovery Fee and Energy Recovery Fee: additional Budget surcharges applied uniformly

Combined, these fees can add roughly 40 to 50% on top of the advertised base rate for airport pickups in Arizona. Off-airport Budget locations in cities like Chandler, Scottsdale, or Central Phoenix typically avoid the airport-specific concession and facility charges, which can make them more affordable if the location is convenient for your trip.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter. If an item marked as included on your confirmation is charged again at the Budget counter in Arizona, that is covered by Hola Car Rentals' No Extra Charges© guarantee.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Budget hires in Arizona, even though Arizona itself has no toll roads.

Because Arizona is toll-free, most customers will not accumulate toll charges while driving within the state. However, if your trip takes you into a neighbouring state that does have tolls, such as California or Nevada, any tolls you pay during your Budget hire period are eligible for reimbursement.

The benefit reimburses the lesser of your actual toll costs or up to 5% of your total Hola Car Rentals booking value. For example, if your booking total is US$400, the maximum cashback is US$20.

To claim after returning your Budget vehicle in Arizona or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions are not accepted.

To collect your Budget hire at any Arizona location, you must present the following physical documents at the counter:

• Your original, unexpired driving licence in the main driver’s name
• A physical major credit card with your name printed on it, used for the security deposit hold
• Your passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required for most Budget locations in Arizona.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Arizona or anywhere else in the United Kingdom.

Debit cards and prepaid cards are not accepted for the security deposit hold. Bring a major credit card with sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles.

Yes, Budget charges a young-renter surcharge in Arizona for drivers aged 21 to 24, in addition to the base hire rate.

The standard minimum age to hire without a surcharge at Budget locations in Arizona is 25. Drivers between 21 and 24 can hire but will pay a daily underage fee. For Budget, this fee is US$13 per hire day, with a maximum cap of US$65 per hire, plus applicable taxes.

Drivers under 21 are generally not permitted to hire from Budget in Arizona.

There is one notable exception for eligible customers: if you are a traveller from Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates fulfilled by Budget in the United States may waive the young-renter surcharge. This waiver must appear explicitly on your Hola Car Rentals booking confirmation to be valid at the Arizona counter. It applies only to the main driver and only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV.

Regardless of age, all renters in Arizona must present a valid driving licence and a physical major credit card for the security deposit.

Yes, one-way hires are possible with Budget in Arizona, allowing you to pick up at one location and return to another, but a drop-off fee may apply depending on the route.

Budget operates at multiple Arizona airports and city locations, including Phoenix Sky Harbour (PHX), Tucson International (TUS), Flagstaff Pulliam Airport (FLG), Phoenix-Mesa Gateway (AZA), Yuma International (YUM), and off-airport city locations in Chandler, Scottsdale, Central Phoenix, and Flagstaff Downtown, among others.

Whether a drop-off fee applies depends on the specific route:

• Same-city airport to centre (for example, PHX airport to Central Phoenix): often no drop-off fee
• Between different Arizona cities (for example, PHX to Tucson or Flagstaff): a one-way fee typically applies
• Long-distance or remote routes: fees vary and some routes may not be available

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Arizona Budget route will be shown under the "To pay at destination" section on the rate details page. This fee cannot be prepaid and is paid directly to Budget at pickup or return.

If you need to change your drop-off location after booking, contact support promptly, as changes may reprice the hire.

Budget hires in Arizona follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your Arizona hire:

• At pickup: check the fuel gauge with the Budget agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge.
• During the hire: use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
• Before return: refuel within approximately 10 miles or 15 km of the Budget return location so the gauge does not drop below full before you arrive.
• At return: show the full gauge to the agent. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, Budget may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Some Budget counters in Arizona may offer a Prepaid Fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning the car.

Yes, most Hola Car Rentals bookings, including Budget hires in Arizona, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is especially useful if something unexpected happens during your Arizona trip, such as a medical emergency on a remote stretch of highway between Phoenix and Flagstaff, or a flight cancellation affecting your return. Coverage for up to 5 passengers typically includes:

• Travel insurance with medical coverage for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United Kingdom or Canada. It is designed for travellers visiting Arizona from other countries. It also does not cover damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Always review your specific booking confirmation for the exact terms and coverage limits that apply to your reservation.

The insurance included in your Budget hire in Arizona depends on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Budget hire in Arizona. Some UK states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Neither CDW/LDW nor LIS covers your personal injuries (that requires PAI) or your belongings (that requires PEC).

Arizona law requires hire car agents to disclose that any insurance offered at the counter may duplicate coverage you already have, is not required to hire, and must be itemised separately on the agreement. Review your Hola Car Rentals confirmation carefully to see exactly which protections are included in your Budget rate before arriving at the Arizona counter.

Yes, you can add an additional driver to your Budget hire in Arizona, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line "Additional driver free of charge" to see if this applies to your Arizona reservation.

If the additional driver is not included in your rate, Budget charges US$13 per hire day for each extra driver, with a maximum cap of US$65 per hire, plus applicable taxes.

Requirements for adding a driver at any Budget location in Arizona:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must be at least 25 years old for Budget and Payless locations in Arizona
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Budget hire agreement are covered by protections such as CDW/LDW and liability insurance. If someone not named on the contract drives the vehicle in Arizona, coverage may be void and additional charges could apply.

Budget counter hours vary by location across Arizona, so it is important to confirm the hours for your specific pickup point before you travel.

• Phoenix Sky Harbour Airport (PHX): open 24 hours a day, 7 days a week. The Sky Train to the Rental Car Centre also runs 24 hours.
• Tucson International Airport (TUS): open Sunday through Saturday, 6:30 AM to midnight. After-hours returns are handled via a key drop box; park and lock the vehicle, then leave keys and the hire agreement in the drop box.
• Flagstaff Pulliam Airport (FLG): open Monday through Friday 8 AM to 8 PM, Saturday and Sunday 8 AM to 3 PM.
• Phoenix-Mesa Gateway Airport (AZA): open Sunday through Saturday, 7 AM to midnight.
• Flagstaff Downtown: open Monday through Friday 8 AM to 3 PM, Saturday 8 AM to noon.
• Chandler (Ocotillo Plaza): open Monday through Friday 7:30 AM to 5 PM, Saturday 8 AM to 1 PM, Sunday 9 AM to 1 PM. After-hours key drop is available.
• Central Phoenix: open Monday through Friday 8 AM to 5 PM, Saturday 8 AM to 1 PM, Sunday 8 AM to noon.

If your flight arrives outside Budget's operating hours at a non-24-hour Arizona location, plan to use the after-hours key drop where available, or adjust your pickup time. Budget will generally hold your reservation for up to 24 hours from the original pickup time.

Yes, Budget requires a security deposit authorisation hold on a physical major credit card at pickup for all Arizona hires.

The hold is a temporary authorisation, not a charge, placed on your credit card at the Budget counter. It reduces your available credit until the hire is closed and your bank releases the funds, which can take up to 15 business days after you return the vehicle.

For standard vehicles at Budget locations in Arizona, the typical authorisation is approximately US$300 to US$400. Premium or speciality vehicles may require a higher authorisation. The exact amount is set by Budget at the counter and may vary by location, vehicle class, and season.

Key requirements for the deposit at any Arizona Budget location:

• The card must be a physical major credit card (Visa, Mastercard, Amex, etc.) with your name printed on it
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit authorisation
• You must have sufficient available credit to cover the authorisation plus any expected charges

Even if you prepaid your Budget Arizona booking through Hola Car Rentals, you are still required to present a physical credit card at the counter for the deposit. Bring a backup credit card in case your primary card is declined.