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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 3 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 3 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 3 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 4 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Gaspe

The Avis counter at Gaspé's Michel-Pouliot Airport (YGP) sits inside the terminal building, so there is no shuttle wait after landing — you walk off the plane and reach the desk within minutes. That convenience comes with a firm constraint: the counter operates Monday through Friday only, typically from 8:00 AM to 5:00 or 6:00 PM, and closes entirely on Saturdays and Sundays. There is no after-hours pickup or drop-off service, so scheduling your flights around those weekday windows is essential. Booking three or more weeks ahead is advisable during the summer months, when demand along the Gaspé Peninsula peaks and vehicle availability at a small regional airport tightens quickly. The good news for drivers is that the peninsula itself has no toll roads, so you will not need a toll transponder package. Fuel is the main variable cost to plan for: prices in the Gaspé region tend to run higher than in urban Quebec, and filling up before returning the vehicle avoids the hire company's fuel service charge, which typically runs well above pump price. At pickup, Avis requires a credit card in the primary driver's name; an authorisation hold will be placed on that card, so bring a card with sufficient available credit. If your licence uses a non-Latin script, carry an International Driving Permit alongside your original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Gaspé include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Gaspé, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gaspé.

Will I face unexpected charges at the Avis counter in Gaspé when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Gaspé are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gaspé charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Gaspé Airport (YGP)?

The Avis counter at Gaspé Airport (YGP) is located inside the main terminal building at 60 Rue de l'Aéroport, Gaspé, QC. There is no shuttle or consolidated hire centre at this small regional airport.

After collecting your baggage, proceed to the Avis desk inside the terminal to complete your paperwork. Staff will then direct you to the designated vehicle lot, which is a short walk from the terminal exit. The entire process from baggage claim to driving away typically takes around 15 to 30 minutes.

Counter hours at the Gaspé Airport Avis location are limited, so plan your arrival accordingly:

  • Monday to Friday: 08:00 to 12:00
  • Saturday: 11:00 to 18:00
  • Sunday: closed

If your flight arrives outside these hours, contact the Avis desk in advance to confirm whether after-hours arrangements are available. No after-hours key drop details are specified for this location.

What documents do I need to pick up my Avis hire car in Gaspé?

To collect your Avis hire car in Gaspé, you must present the following physical documents at the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card, for the authorisation hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel tickets

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

Digital documents are not accepted at the Avis counter in Gaspé. All documents must be physical originals. Debit and prepaid cards are not accepted for the authorisation hold.

What is the security deposit for an Avis hire in Gaspé?

When picking up your Avis hire in Gaspé, a temporary authorisation hold will be placed on your credit card at the counter. This is not a charge but reduces your available credit until it is released after you return the vehicle.

For Canada, typical holds range from GBP 300 to GBP 500, though some Avis locations may require a minimum authorisation of approximately GBP 750 depending on the vehicle class and location policies.

To prepare:

  • Bring a physical major credit card with your name printed on the card
  • Ensure sufficient available credit to cover the hold plus any expected charges
  • Notify your bank of international or in-person transactions to prevent fraud blocks
  • Bring a backup credit card in case your primary card is declined

Debit cards and prepaid cards are not accepted for the deposit at the Avis counter in Gaspé. After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect this on your statement.

Are there toll roads near Gaspé and how does Avis handle them?

Quebec operates cashless toll roads, meaning there are no cash payment booths. Tolls must be paid electronically or online.

When renting with Avis in Gaspé, you are automatically enrolled in the Avis e-Toll service programme upon pickup. Under this programme:

  • A flat fee of US$17.00 plus applicable GST/HST is charged per hire
  • Actual toll amounts and any video tolls are billed at the maximum prevailing rates set by the toll authority
  • Charges may take 4 to 8 weeks after your hire to appear on your billing account

Route 132, the main coastal highway around the Gaspé Peninsula, is the road most renters use. If you drive towards other Quebec regions, additional toll roads or bridges may be encountered.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire. To claim, email [email protected] within 30 days of returning the vehicle, attaching your hire agreement and toll receipts or invoices.

Can I do a one-way Avis hire from Gaspé and drop off in another Quebec city?

Yes, one-way hires from Gaspé are possible with Avis, allowing you to drop off the vehicle in another Quebec city such as Rimouski or Quebec City without backtracking along Route 132 and the St. Lawrence River south shore.

A drop-off fee may apply depending on the route, vehicle class, and season. This fee is set by Avis and will be shown during the booking process under the "To pay at destination" section of your confirmation. It cannot be prepaid.

Key things to know before booking a one-way from Gaspé:

  • Review the drop-off fee on the booking details page before confirming
  • Cross-border one-ways (for example, Canada to the United States) may be restricted or carry higher fees
  • Changing your drop-off location after booking may reprice the hire and recalculate the fee
  • If the Avis counter charges a different fee than shown on your confirmation, keep all paperwork and contact support

Always confirm one-way availability and fees at the time of booking, as remote locations like Gaspé may have limited fleet repositioning options.

What driving rules on Route 132 near Gaspé should Avis renters know?

Driving around Gaspé with your Avis hire involves some road characteristics that differ significantly from urban or motorway driving.

Route 132 is the main highway forming a loop around the Gaspé Peninsula. Key things to be aware of:

  • Route 132 is an undivided two-lane coastal road for most of its length, with tight curves, elevation changes, and no major interchanges
  • The route passes through Forillon National Park without exits, so plan fuel and stops in advance
  • Route 198 cuts inland through the Appalachian Mountains and is the only link to Murdochville, offering a shortcut that first-time visitors often miss
  • In Gaspé town, Route 197 and Route 198 overlap with Route 132 for several kilometres, which can be confusing for navigation
  • Wayman Street in Gaspé operates as a one-way uphill road (from Gaspé Boulevard to Wakeham Street), a change introduced for traffic flow and snow removal

Winter driving in the Gaspé region requires extra caution. Snow removal operations influence local one-way rules, and mountain grades on Route 198 demand careful speed management. Avis vehicles rented in Gaspé are subject to standard Quebec driving laws, including posted speed limits and mandatory winter tyre requirements during the winter season.

Can I add an additional driver to my Avis hire in Gaspé?

Yes, you can add an additional driver to your Avis hire in Gaspé, either as part of your rate or by paying a fee at the counter.

For Avis in Gaspé, the additional driver fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes, when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the Avis counter in Gaspé:

  • The additional driver must be present at pickup with a valid driver’s licence
  • For Avis, the additional driver must be at least 25 years old
  • If the additional driver’s licence is not in English or uses a non-Latin alphabet, an International Driving Permit is required
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers named on the Avis hire agreement in Gaspé are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle without being listed on the contract may void those protections entirely.

What travel assistance is included with my Avis booking in Gaspé?

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Avis hire in Gaspé as well. Given that Gaspé is a remote peninsula destination with limited services along Route 132 and Route 198, having this coverage is especially relevant.

Core benefits typically included are:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in case of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This cover does not include damage to the Avis hire vehicle (that is handled by CDW/LDW) or third-party liability (handled by LIS/ALI/SLI).

To reach assistance 24 hours a day from Gaspé or anywhere on the peninsula, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Canadian and US residents do not qualify for this travel assistance cover.

What fuel policy applies to Avis hires in Gaspé?

Avis hires in Gaspé follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Because Gaspé is a remote destination with limited fuel stations along Route 132 and Route 198, plan your refuelling carefully before returning the vehicle to the Avis lot at Gaspé Airport.

Steps to avoid fuel charges:

  • At pickup, confirm the starting fuel level is recorded on the Avis hire agreement and matches the dashboard gauge
  • Take a photo of the dashboard showing the full tank at pickup
  • Refuel within approximately 15 km of the return location before dropping off
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Avis vehicle in Gaspé below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

What insurance options are available for my Avis hire in Gaspé?

When renting with Avis in Gaspé, two main types of cover are relevant to understand before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In Canada, provincial law requires every vehicle to carry third-party liability, so a statutory minimum is included by default when you rent through Hola Car Rentals. You can purchase higher supplemental limits if desired.

Common exclusions to be aware of for your Gaspé Avis hire:

  • Tires, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased
  • Driving on unpaved or restricted roads may void cover
  • Only drivers named on the Avis agreement are covered

Review your booking confirmation to confirm which coverages are included in your rate before arriving in Gaspé.

What are the Avis counter hours at Gaspé Airport and what happens if my flight is delayed?

The Avis counter at Gaspé Airport (YGP) operates on limited hours, which is important to plan around given the remote location of Gaspé.

  • Monday to Friday: 08:00 to 12:00
  • Saturday: 11:00 to 18:00
  • Sunday: closed

If your flight to Gaspé is delayed, Avis will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours. If the delay pushes your arrival outside those hours, you may not be able to collect the vehicle that day.

If your delay is less than 24 hours, no action is typically required, but confirm your arrival falls within the Avis counter's open hours. If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to explore options. Changes are not guaranteed but the team will assist where possible.

Given the limited Sunday and after-hours availability at the Gaspé Avis location, booking a pickup time well within the counter's open window is strongly recommended.

Is a credit card required to rent from Avis in Gaspé?

Yes, a major credit card in the main driver’s name with the driver’s name printed on the physical card is required to rent from Avis in Gaspé. The card is used to place a temporary security deposit hold at the counter.

Debit cards and prepaid cards are not accepted for the deposit hold at the Avis counter in Gaspé. Digital wallets, virtual cards, and single-use card numbers are also not accepted.

Tips to avoid issues at the Avis counter in Gaspé:

  • Ensure the name on your credit card matches the name on your driver’s licence and hire agreement
  • Notify your bank of travel to Canada to prevent fraud blocks on in-person transactions
  • Confirm your card has sufficient available credit to cover the deposit hold (typically GBP 300 to GBP 500 for standard vehicles in Canada)
  • Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your booking online, you are still required to present a physical credit card at the Avis counter in Gaspé for the security hold. The hold is released after you return the vehicle, though your bank may take up to 15 working days to reflect this.

How does the Avis hire return process work at Gaspé Airport?

Returning your Avis hire at Gaspé Airport (YGP) is straightforward given the small size of the facility. The return lot is located at 60 Rue de l'Aéroport, the same address as the terminal, so there is no separate return centre or shuttle required.

Steps for a smooth Avis return in Gaspé:

  • Refuel the vehicle within approximately 15 km of the airport before arriving, as fuel stations in the Gaspé area may be limited close to the terminal
  • Take a photo of the fuel gauge showing a full tank before leaving the vehicle
  • Park in the designated Avis return lot adjacent to the terminal
  • Return the keys to the Avis counter inside the terminal during operating hours
  • Request a final receipt or confirmation of return from the agent

The standard grace period for returns is 30 minutes beyond your scheduled return time. Returning the Avis vehicle in Gaspé later than 30 minutes past the agreed time may result in additional hourly or daily charges plus a late fee.

After-hours key drop procedures for the Avis location in Gaspé are not confirmed in available information, so if you anticipate a late return, contact the Avis desk in Gaspé directly before your hire begins to confirm what arrangements are available.

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