Avis Car Hire
in Detroit

Hola Car Rentals is the only premium partner of the top car hire brands operating in Detroit, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Detroit.

No. With Hola Car Rentals, all costs and charges for your booking in Detroit are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Detroit charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Detroit Metropolitan Airport (DTW) is located at 295 Lucas Dr, Detroit, MI 48242, on the north-east corner of the airport along Lucas Drive. You reach it via a courtesy shuttle from each terminal.

• McNamara Terminal (Delta flights): exit the building, cross the road, and board the Avis courtesy shuttle bus.
• Evans Terminal (other airlines): follow signs to the 1st floor Walkway to Ground Transportation, where the Avis courtesy bus waits.
• International Terminal: exit the building, cross the road, and look for the Avis shuttle.

The shuttle journey takes approximately 7 minutes from the nearest terminal and up to 11 minutes from the furthest. If the shuttle is not waiting when you arrive in Detroit, proceed to a courtesy phone and dial the Avis desk directly.

The Avis location at DTW operates 24 hours a day, 7 days a week, so there is no need to rush regardless of your arrival time.

Yes, after-hours returns are accepted at the Avis location at Detroit Metropolitan Airport (DTW).

Because the Avis counter at Detroit operates 24 hours a day, 7 days a week, you can return your vehicle at any time. When returning outside of standard staffed hours, park and lock the car in the designated return area, then take the completed contract and keys to the main counter. There is no drop box available at this location, so you must bring the keys and paperwork to the counter directly.

When driving back to DTW, follow airport signs for hire car return, then follow Avis signs to the return area. After dropping off the vehicle, a shuttle will transport you back to either the McNamara or Evans Terminal.

To avoid any fuel-related charges, refuel within approximately 10 miles of the Detroit airport before returning the car, and keep your receipt as proof of a full tank.

To collect your Avis hire in Detroit, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy).
• A major credit card with the driver’s name printed on the card, for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for international visitors).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Avis counter in Detroit. Bring a backup credit card in your name as well, in case your primary card is declined during the deposit authorisation.

Michigan has a limited number of toll facilities rather than extensive toll highways, but several are relevant to Avis renters driving in and around Detroit.

• Detroit-Windsor Tunnel (connecting Detroit to Windsor, Ontario via I-75): fully cashless, US$6.50 per crossing (discounted to US$5.75 via the Nexpress app). This is the most likely toll encounter for renters based in Detroit.
• Mackinac Bridge (on I-75, connecting the Upper and Lower Peninsulas): US$4.00 for a standard 2-axle car; cash accepted.
• Grosse Ile Toll Bridge (linking Riverview to Grosse Ile Township): US$3.00 cash or higher by credit card.

There are no E-ZPass, SunPass, or similar electronic systems in Michigan. Cashless tolls capture your licence plate and send a mailed invoice, which the rental company receives and then bills to your card, often with an administrative fee of around US$15 per toll.

At the Avis counter in Detroit, you can opt into the Avis e-Toll programme, which handles toll billing automatically. Enrolment typically involves a daily fee of US$3.95 to US$10.99 plus the actual toll amounts, with weekly caps. Review the terms carefully before signing.

All bookings include Tolls Cashback from Hola Car Rentals: you can recover up to 5% of your total booking value for tolls paid during your Detroit hire. Submit your claim within 30 days of return to [email protected] with your hire agreement and toll receipts.

When collecting your Avis hire at Detroit Metropolitan Airport (DTW), a temporary authorisation hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and Avis policies at the Detroit location.

For hires of 4 or more days, the hold may be US$300 or higher. The hold is not a charge; it reduces your available credit until your bank releases it after the vehicle is returned, which can take up to 15 working days.

• A physical, major credit card in the main driver’s name with the name printed on the card is required.
• Debit cards and prepaid cards are not accepted for the deposit hold.
• Even if you prepaid your booking, you must still present a credit card at the Avis counter in Detroit.

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Avis hire in Detroit at the counter during collection.

The additional driver fee for Avis in Detroit is US$13 per hire day, with a maximum charge of US$65 per driver per hire. The additional driver must be present at the Avis counter in Detroit, show a valid driver’s licence, and sign the hire agreement. If their licence is not in a Latin (Roman) alphabet, an IDP is also required.

For Avis in Detroit, additional drivers must generally be at least 25 years old. Exceptions may apply for spouses, domestic partners, or employer-employee situations on business hires.

• Check your booking confirmation first: some Hola Car Rentals rates include one additional driver at no extra cost.
• If the confirmation shows the additional driver is included, confirm this with the Avis agent in Detroit before signing the agreement.
• Only drivers listed on the hire agreement are covered by the hire protections.

Michigan state law requires Avis and other hire companies in Detroit to hire to drivers aged 18 and older, though an underage surcharge applies for drivers under 25.

Michigan state law requires Avis and other hire companies in Detroit to hire to licensed drivers aged 18 and older, which is lower than the 25-year standard in most other U.S. states.

However, drivers under 25 are subject to a daily young-hirer surcharge at the Avis counter in Detroit. The surcharge amount is not fixed and varies by rate and vehicle class. Additionally, Avis in Detroit restricts certain vehicle categories for drivers under 25, including luxury cars, minivans, 12-passenger vans, full-size and premium SUVs, and speciality vehicles.

• Ages 18 to 24: eligible to hire with Avis in Detroit, but an underage surcharge applies and vehicle class restrictions are in place.
• Age 25 and over: no underage surcharge.
• All drivers must present a valid driver’s licence and a major credit card in their name.

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis may waive the underage fee. Check your booking confirmation to see if the waiver is explicitly shown, as it is not automatic and applies only to eligible vehicle categories such as economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV.

Yes, Avis allows one-way hires from Detroit, including from Detroit Metropolitan Airport (DTW), with the option to return the vehicle to a different location within Michigan or elsewhere in the continental United States.

A drop-off fee may apply depending on the route. This fee is set by Avis and varies based on the destination, distance, vehicle class, and season. You will see any applicable drop-off fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website, and it will also appear on your booking confirmation.

• Same-city routes (for example, Detroit airport to a Detroit city centre Avis location) often carry no drop-off fee.
• Routes between different cities or states typically include a drop-off fee.
• Cross-border one-way hires (for example, Detroit to Canada) may be restricted or carry higher fees; confirm with Avis at the Detroit counter before your trip.

The drop-off fee cannot be pre-paid and is paid directly to Avis at the Detroit collection point or upon return. If the fee charged differs from what your confirmation shows, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Most Hola Car Rentals bookings that include an Avis hire in Detroit come with travel assistance cover provided by Terrawind Global Protection, at no additional cost.

This benefit is particularly relevant when driving in the Detroit area, where complex motorway interchanges such as the I-696 mixing bowl and the downtown one-way street network can increase the risk of unexpected situations on the road. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It is designed for travellers visiting Detroit from other countries. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Always review your booking confirmation for the exact cover terms and limits that apply to your Detroit hire.

The insurance cover included with your Avis hire in Detroit depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the exact protections listed.

The two main coverages to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or persons.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis hire in Detroit. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended.

Neither CDW/LDW nor LIS/SLI covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Tyres, the undercarriage, and the roof are also commonly excluded from standard CDW/LDW.

At the Avis counter in Detroit, you may be offered additional optional products. Decline anything not on your confirmation if you do not want it, and verify that the hire agreement matches what your booking shows before signing.

Avis hires in Detroit follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection in Detroit, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 10 miles of Detroit Metropolitan Airport (or your return location) so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Detroit with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the car was not full at collection, ask the Avis agent in Detroit to record the exact starting level on the agreement. You only need to return it at that same level, not necessarily full.

For after-hours returns at DTW, leave your fuel receipt in the envelope with the keys and keep a photo of the full gauge on your phone as proof.

Yes, hiring with Avis at Detroit Metropolitan Airport (DTW) involves several local charges and taxes on top of the base hire rate. These are standard for airport hires in the Detroit area and are not unique to Avis.

• Concession recovery fee: typically 8% to 12% of the base rate, charged by the airport for operating on airport property.
• Customer facility charge (CFC): approximately US$4.50 to US$6.00 per day, covering the cost of the hire car campus and shuttle infrastructure at DTW.
• Wayne County and state hire taxes: typically 5% to 7% of the base rate.
• City-specific vehicle hire tax: approximately 10%, which is higher than many other U.S. hire markets due to regional surcharges.

These charges can add a significant amount to the daily rate shown during booking. Your Hola Car Rentals booking confirmation will indicate which taxes and fees are included in your prepaid rate and which are due at the Avis counter in Detroit upon collection.

If your confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the Detroit counter. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the hire is complete.

Detroit has several road characteristics that can catch first-time visitors out, and being aware of them before collecting your Avis hire will help you navigate more confidently.

• One-way street network: downtown Detroit has an extensive system of one-way streets originally designed for a much larger population. Many grid streets end unexpectedly due to expressway construction, creating dead ends and preventing through-travel in ways that GPS apps do not always anticipate.
• Complex motorway interchanges: the I-696 and US-24 mixing bowl, the M-5 split near the I-275/I-696/I-96 junction, and several other multi-level interchanges are considered among the more confusing in the region. Allow extra time when navigating these for the first time.
• Mile road grid with diagonal spokes: roads are organised on a mile-based grid (8 Mile Road marks the northern city boundary) intersected by five diagonal roads radiating from downtown. These diagonals cause unexpected turns and address gaps that differ from standard grid cities.
• Fuel prices: metro Detroit fuel prices tend to run slightly above the national average, with regular petrol around US$3.83 per gallon and diesel higher. Budget accordingly, especially for longer trips in your Avis vehicle.

There are no congestion charges, emissions zones, or city-centre driving fees in Detroit, so no additional daily road-use fees apply to your Avis hire beyond standard tolls at specific crossings.