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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 3 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 3 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 3 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 4 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Abbotsford

Avis operates a counter inside the baggage claim area at Abbotsford International Airport (YXX), with hire vehicles parked just outside the terminal — no shuttle required. Counter hours run Monday through Friday from 9:00 AM to 10:30 PM, Saturday until 9:00 PM, and Sunday from 10:00 AM to 10:30 PM, so late-night arrivals outside those windows will need to plan accordingly. Average wait at the counter runs around 19 minutes based on customer data, though booking well in advance helps secure your preferred vehicle class during peak summer travel periods. British Columbia has no toll roads — the Port Mann Bridge and Golden Ears Bridge both had their tolls removed in 2017 — so there are no toll packages to consider here. Fuel is sold in litres across Canada, and Abbotsford-area prices fluctuate with regional supply; refuelling before return avoids the fuel service charge, which typically runs well above pump price. If you are travelling between October 1 and April 30, Avis vehicles at this location will be fitted with winter tyres to meet British Columbia's mandatory highway requirements for that period. A credit card in the primary driver's name is required at pickup for the authorisation hold, typically CAD 200–300 for standard vehicles; debit cards are not accepted. Drivers whose licence uses a non-Latin script should also carry a valid International Driving Permit.

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Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Abbotsford include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Abbotsford, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Abbotsford.

Will I face unexpected charges at the Avis counter in Abbotsford when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Abbotsford are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Abbotsford charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads I need to worry about when renting an Avis car in Abbotsford?

Most roads in and around Abbotsford are toll-free, and British Columbia has no general highway tolling system. However, if you drive towards Vancouver during your Avis hire, you may encounter the Port Mann Bridge, which is the only active tolled crossing in BC.

  • The Port Mann Bridge uses fully cashless, plate-based tolling. There are no cash lanes and no toll booths to stop at.
  • When you drive through, the toll is captured by a camera reading your licence plate and billed to the registered vehicle owner, which in a hire means it goes to Avis.
  • Avis will then charge the toll amount plus an administrative processing fee to the credit card on file for your hire.

To avoid surprise charges after your Abbotsford hire ends, ask the Avis counter agent about their toll billing programme before you sign the hire agreement. You can also simply avoid the Port Mann Bridge by choosing an alternate crossing if your route allows it.

Keep any toll-related receipts or statements, as these will be useful if you wish to claim the Tolls Cashback benefit included with your booking.

What documents do I need to pick up my Avis hire car in Abbotsford?

To collect your Avis vehicle in Abbotsford, you must bring a complete set of physical documents. Digital copies are not accepted at the counter.

  • A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence.
  • A major credit card physically printed with the main driver’s name, with enough available credit to cover the security deposit authorisation hold. Debit and prepaid cards are not accepted for the deposit.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or travel tickets (required for visitors from outside Canada).

The IDP is a translation document only and cannot be used without your original licence. If you think you may need one, obtain it in your home country before travelling to Abbotsford, as it cannot be issued abroad.

At the Avis counter in Abbotsford, verify that all named drivers are added to the hire agreement and that each presents their own valid licence.

Is a credit card required for the security deposit at the Avis counter in Abbotsford?

Yes, a major credit card is required at the Avis counter in Abbotsford to cover the security deposit authorisation hold at pickup.

The card must be a physical card printed with the main driver’s name. Virtual cards, digital wallets such as Apple Pay or Google Pay, prepaid cards, and debit cards are not accepted for the deposit.

For Avis hires in Abbotsford, the typical deposit authorisation in Canada is approximately GBP 300 to GBP 500, though some locations may authorise up to GBP 750 depending on the vehicle class and hire duration. This is a temporary authorisation, not a charge, and it reduces your available credit until your bank releases it after the vehicle is returned. Banks can take up to 15 working days to reflect the release.

  • Bring a backup credit card in your own name in case your primary card is declined.
  • Notify your bank before travelling to Abbotsford to prevent fraud blocks on an in-person foreign transaction.
  • Confirm the exact hold amount with the Avis agent before signing.

Even if you prepaid your Avis booking online, you are still required to present a physical credit card at the Abbotsford pickup counter.

Can I get cashback on tolls paid during my Avis hire in Abbotsford?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Abbotsford.

While most roads around Abbotsford are toll-free, you may pay tolls if your trip takes you to the Port Mann Bridge near Vancouver. Any tolls charged to you during the hire period are eligible for this benefit.

To claim your cashback after returning the Avis vehicle:

  • Email [email protected] within 30 days of returning the car.
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
  • Attach your Hola Car Rentals booking confirmation, the signed Avis hire agreement, and a receipt or statement showing the toll charges paid.
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking.

The refund is processed to your original payment method and typically arrives within 7 to 10 working days after approval. Submissions received more than 30 days after your Abbotsford hire ends will not be accepted.

What is the fuel policy for Avis car hires in Abbotsford?

Avis hires in Abbotsford follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Abbotsford location.
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Abbotsford with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the car was not full at pickup, ask the Avis agent to note the exact starting level on the agreement. You only need to return it at that same recorded level, not necessarily full.

For after-hours returns in Abbotsford, leave your fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

How does the Avis toll billing programme work for hires starting in Abbotsford?

For your Avis hire in Abbotsford, toll billing works through a plate-based system rather than a physical transponder, since British Columbia uses cashless tolling on the Port Mann Bridge.

When you drive through a tolled road, a camera captures your licence plate and the charge is sent to Avis, which then bills your credit card. You have two main options at the Avis counter in Abbotsford:

  • Enroll in the Avis toll convenience programme, which charges a daily service fee (typically in the range of US$3.95 to US$4.95 per day, capped per hire period) in addition to the actual toll amounts. This handles billing automatically.
  • Opt out of the programme and manage tolls yourself. If you still drive through a cashless toll, Avis will charge you the toll plus an administrative processing fee after the hire ends, often several weeks later.

Since most roads in and around Abbotsford are toll-free, you may not encounter any tolls at all unless your route takes you towards Vancouver and across the Port Mann Bridge. Ask the Avis agent at pickup to clarify the programme terms and confirm whether the toll device in your specific vehicle needs to be activated or deactivated.

Can I add an additional driver to my Avis hire in Abbotsford?

Yes, you can add an additional driver to your Avis hire in Abbotsford, either as an included benefit or for a fee depending on your rate.

Check your booking confirmation before arriving at the Abbotsford Avis counter. If your rate includes an additional driver, it will be listed as such. If it is not included, Avis charges approximately US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes.

For Avis hires in Abbotsford, the additional driver must be at least 25 years old at the time of pickup. Requirements for adding a driver include:

  • The additional driver must be physically present at the Abbotsford Avis counter at pickup.
  • They must present a valid driver’s licence and any required IDP if their licence is not in English or uses a non-Latin alphabet.
  • Both the main driver and the additional driver must sign the hire agreement.
  • The additional driver’s name must appear on the final contract before leaving the counter.

Only drivers listed on the Avis hire agreement in Abbotsford are covered by the hire protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

Does travel assistance coverage apply to my Avis hire in Abbotsford?

Yes, most bookings include travel assistance coverage through Terrawind Global Protection, and this applies to your Avis hire in Abbotsford, though there is an important eligibility restriction.

This coverage does not apply to Canadian or US residents. It is designed for travellers visiting from outside North America.

If you qualify, the coverage includes:

  • Travel and medical insurance for up to 5 passengers in the vehicle.
  • Legal assistance in the event of a road accident, which can be especially valuable if an incident occurs on a highway near Abbotsford or during a longer drive into British Columbia.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

If you need assistance during your Avis hire in Abbotsford, contact Terrawind 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the Avis hire vehicle itself. For vehicle damage, CDW or LDW cover applies separately.

What insurance options are included with an Avis hire in Abbotsford?

When you book an Avis hire in Abbotsford through Hola Car Rentals, your rate may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability if the Avis vehicle is damaged or stolen.

  • CDW and LDW cover damage to the hire car from a collision or covered incident, including theft and vandalism, up to the limits in your agreement.
  • A deductible or excess may apply unless your confirmation explicitly states zero deductible.
  • These coverages do not include third-party liability, meaning damage or injury you cause to other people or their property.

In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, so this statutory cover is included by default when you hire an Avis in Abbotsford. You can also purchase supplemental liability (LIS or SLI) for higher limits if you want additional protection.

CDW and LDW do not cover tyres, the undercarriage, the roof, or personal belongings. They also do not apply if an unlisted driver was operating the Avis vehicle at the time of the incident.

Review your Hola Car Rentals confirmation before arriving at the Abbotsford Avis counter to confirm exactly which coverages are included in your rate and what deductible, if any, applies.

Can I pick up an Avis car in Abbotsford and return it in a different city?

Yes, one-way hires are possible with Avis in Abbotsford, but a drop-off fee may apply depending on your return location.

When you search for a one-way hire on the Hola Car Rentals website, the system will calculate whether a drop-off fee applies for your specific route and display it under the "To pay at destination" section during checkout. This fee is set by Avis and varies based on the cities involved, the distance, the season, and the vehicle class.

  • Returning to a nearby city or another location within British Columbia may or may not carry a fee depending on the route.
  • Cross-border one-way hires, for example returning the Avis vehicle in the United States, may be restricted or subject to higher fees. Confirm with the Abbotsford Avis counter before your trip.
  • The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation.

If you need to change your return location after booking your Abbotsford Avis hire, contact support as soon as possible. Changes may reprice the hire and recalculate the drop-off fee.

What are the counter hours for Avis in Abbotsford and what happens if I arrive late?

Counter hours for Avis in Abbotsford can vary by location and may change on public holidays. Always confirm the exact hours on your booking confirmation or directly with the Avis location before your pickup date.

If you are delayed and arrive later than your scheduled pickup time, Avis will generally hold your reservation for up to 24 hours from the original pickup time. If your delay extends beyond 24 hours, the booking may be forfeited with no refund.

  • For flight delays of less than 24 hours, your Avis hire in Abbotsford should be held automatically. Make sure you will arrive while the counter is still open.
  • For delays greater than 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible.

On the return side, the standard grace period at Avis is approximately 30 minutes past your scheduled return time. Returning the vehicle in Abbotsford after that window may result in charges for extra hours or an additional day, plus a possible late fee.

If you need to return the Avis vehicle in Abbotsford outside of counter hours, check your hire agreement for after-hours key-drop instructions and document the vehicle condition with photos before leaving.

Is there a young driver surcharge for Avis hires in Abbotsford?

Yes, a young driver surcharge may apply to Avis hires in Abbotsford if the main driver or an additional driver is under 25 years old.

Avis applies specific age rules in Abbotsford and across Canada. For additional drivers on an Avis hire, the additional driver must be at least 25 years old at the time of pickup. Drivers below the minimum age threshold may be subject to a young driver surcharge, which is charged at the counter and is not included in your prepaid rate.

  • The surcharge amount varies by location, vehicle class, and the driver’s exact age. Confirm the current fee with the Avis counter in Abbotsford at pickup.
  • The young driver surcharge is paid locally and is separate from the base hire rate.
  • Some vehicle classes, particularly premium or speciality vehicles, may have stricter age restrictions at the Abbotsford Avis location.

If you are booking for a driver under 25, review the age policy details on your Hola Car Rentals confirmation before finalising the Abbotsford Avis hire to avoid unexpected charges at the counter.

Where do I find the Avis pickup counter in Abbotsford?

To locate the Avis pickup counter in Abbotsford, check your Hola Car Rentals booking confirmation first. The confirmation will show the exact address and any specific pickup instructions for your Avis location.

Avis operates both airport and city locations. In Abbotsford, the Abbotsford International Airport (YXX) serves the region, and rental counters at smaller airports like YXX are typically located inside or directly adjacent to the terminal building rather than in a separate hire car centre requiring a shuttle.

  • Look for car hire signage as you exit the arrivals area of the Abbotsford terminal.
  • If the Avis counter is not immediately visible, ask airport staff or use the courtesy phones near the baggage claim area.
  • For city or off-airport Avis locations in Abbotsford, bring the exact address from your confirmation and call the location if you have difficulty finding it.

If you arrive outside of Avis counter hours in Abbotsford, review your hire agreement for after-hours pickup instructions. Some locations offer key arrangements for late arrivals. Contact Hola Car Rentals support if you cannot locate the counter or need assistance before your pickup.

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