Alamo Car Hire
in Tennessee

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tennessee, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tennessee.

No. With Hola Car Rentals, all costs and charges for your booking in Tennessee are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tennessee charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Nashville International Airport (BNA) in Tennessee is located on the ground transportation level, below baggage claim. After collecting your bags, take the escalator or lift down to the ground transportation level and proceed to the Alamo counter to collect your hire agreement and keys.

BNA is one of the busiest Alamo locations in Tennessee, so the counter is open daily from 06:00 to 23:59. If you enrolled in Accelerated Check-in before your trip, you can use the touch-screen kiosk to print your agreement and proceed directly to the lot, showing your documents at the exit booth.

For after-hours returns at BNA, park the vehicle as directed, place your keys and hire agreement in the key dropbox at the counter, and keep a copy of your paperwork.

At Knoxville McGhee Tyson Airport (TYS), located at 2055 Alcoa Hwy in Alcoa, Tennessee, the Alamo counter is accessible from the baggage claim level. After landing, take the escalator down to baggage claim and proceed to the Alamo counter on the right to receive your hire agreement and keys.

To speed up the process, you can activate Alamo's Accelerated Check-in online before your arrival. Once activated, you can go directly to the hire lot and show your hire agreement and driver’s licence at the exit booth, skipping the main counter line.

Counter hours at TYS run daily from 08:00 to 23:59. For after-hours returns, place your keys and hire jacket in the dropbox at the hire counter. Key drop availability at TYS covers Monday through Friday from midnight to 07:00 and Saturday through Sunday from midnight to 08:00.

No, Tennessee has no toll roads, toll bridges, or toll tunnels anywhere in the state, so your Alamo hire will not incur any toll charges while driving within Tennessee.

This means you do not need a transponder, an E-ZPass account, or any toll programme for routes such as I-40 between Nashville and Knoxville or I-65 between Nashville and Memphis. There are also no congestion charges or emissions zone fees anywhere in Tennessee.

If your trip takes you beyond Tennessee into neighbouring states that do have tolls, your Alamo vehicle will already have an electronic toll device installed. In that case, you can choose an unlimited toll package at the counter (typically US$11 to US$25 per day, depending on location) or pay per use, where the actual toll plus an administrative fee is billed to your card after the hire ends.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including your Alamo hire in Tennessee, and it applies even if you drive into neighbouring states where tolls do exist.

Since Tennessee itself has no toll roads, you would only accumulate toll charges if your Alamo itinerary takes you into states such as Georgia, Virginia, or Kentucky. Hola Car Rentals will reimburse the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your Alamo vehicle in Tennessee, email [email protected] within 30 days of return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Alamo counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To collect your Alamo hire car at any Tennessee airport, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence with a photograph (digital licences are not accepted)
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without the original licence.

At Tennessee locations such as Nashville International Airport (BNA) or Knoxville McGhee Tyson Airport (TYS), Alamo also requires that debit card users present a ticketed return travel itinerary with a name and address matching the driver’s licence. A major credit card remains the most reliable option for the security deposit.

Yes, Alamo charges a young driver surcharge in Tennessee for renters between the ages of 21 and 24. The underage fee at Tennessee locations such as Knoxville McGhee Tyson Airport (TYS) is US$25 per hire day.

Drivers aged 21 to 24 renting from Alamo in Tennessee are also restricted to certain vehicle classes. Eligible categories typically include economy, compact, full-size sedans, cargo and minivans, pickups, and compact or small SUVs seating up to 5 passengers. Premium, luxury, and large SUV classes generally require the main driver to be at least 25 years old.

Drivers under 21 are not permitted to hire from Alamo in Tennessee. The surcharge disappears once the main driver turns 25.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived, as this exception is available on select Avis and Budget rates but does not apply to Alamo hires in Tennessee.

When picking up your Alamo hire car in Tennessee, you must present a physical major credit card in the main driver’s name, with the driver’s name printed on the card. Digital wallets, virtual cards, prepaid cards, and debit cards are not accepted for the security deposit authorisation hold.

At Tennessee airport locations such as Nashville International Airport (BNA) or Memphis International Airport (MEM), Alamo will place a temporary authorisation hold on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

To avoid issues at the Alamo counter in Tennessee, it is recommended to:

• Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations
• Confirm you have sufficient available credit beyond the expected hold amount
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your booking, a physical credit card is still required at pickup for the deposit authorisation.

Most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your Alamo hire in Tennessee.

This benefit is particularly relevant if you are driving on rural stretches of Tennessee such as the highways connecting Nashville, Knoxville, or Chattanooga, where immediate help may not be nearby. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location in Tennessee, and a brief description of the situation ready.

Important: This cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the Alamo hire vehicle itself, which is handled separately by CDW/LDW.

Alamo hires in Tennessee follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup at any Tennessee Alamo location, such as Nashville International Airport (BNA) or Chattanooga Metropolitan Airport (CHA), check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Alamo vehicle in Tennessee, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Alamo may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. For after-hours returns at locations such as Tri-Cities Regional Airport (TRI), leave the fuel receipt in the return envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Alamo hire in Tennessee, but the additional driver must be present at the counter at pickup with a valid driver’s licence and any required identification.

For Alamo in Tennessee, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the counter.

Key rules for additional drivers on Alamo hires in Tennessee:

• The additional driver must sign the hire agreement at the counter
• They must meet the same minimum age requirements as the main driver
• If the additional driver is between 21 and 24, the US$25 per day young driver surcharge applies to them as well
• Only drivers listed on the agreement are covered by protections such as CDW/LDW

If you need to add a driver after pickup, you must visit an Alamo branch in Tennessee to update the agreement. Phone or chat requests alone are generally not sufficient to add a driver mid-hire.

Based on available information, Alamo operates exclusively at airport locations in Tennessee. The five confirmed Alamo locations in Tennessee are:

• Nashville International Airport (BNA), 1 Terminal Dr, Nashville
• Memphis International Airport (MEM), 2495 Winchester Rd, Memphis
• Chattanooga Metropolitan Airport (CHA), Chattanooga
• Knoxville McGhee Tyson Airport (TYS), 2055 Alcoa Hwy, Alcoa
• Tri-Cities Regional Airport (TRI), 2525 Highway 75, Blountville

No confirmed downtown or city-centre Alamo locations have been identified in Tennessee. If you need a pickup point away from an airport, you may want to search for off-airport options through the Hola Car Rentals booking tool, which may surface additional availability in central Tennessee areas at potentially lower rates since airport locations typically include concession fees and airport surcharges in the total cost.

Counter hours vary by location, with BNA open daily from 06:00 to 23:59 and TRI from 08:00 to 23:59 daily. All Tennessee Alamo locations support after-hours returns via key dropbox.

Yes, one-way hires are generally possible with Alamo in Tennessee, allowing you to pick up at a Tennessee airport and return the vehicle in a different state, though a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. When booking through Hola Car Rentals, any applicable one-way fee will be shown on the rate details page under the section labelled as payable at destination before you confirm. This fee cannot be prepaid and is settled at the Alamo counter.

A few things to keep in mind for one-way hires from Tennessee:

• Some routes between nearby cities or states may carry no drop-off fee at all
• Long-distance or cross-country routes typically carry higher fees
• Cross-border hires into Canada or Mexico are generally not permitted or carry strict restrictions
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

Always confirm the drop-off fee shown on your booking confirmation matches what the Alamo counter presents at pickup in Tennessee. If a discrepancy appears, keep all paperwork and contact support after the hire.

When renting from Alamo in Tennessee, two main types of cover are worth considering to protect yourself financially during the hire period.

The first is Collision Damage Waiver or Loss Damage Waiver (CDW/LDW), which reduces your financial liability for damage to the Alamo vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

The second is Third-Party Liability cover (LIS/ALI/SLI), which protects you against bodily injury and property damage you may cause to others while driving your Alamo hire in Tennessee. Not all U.S. states require hire companies to include state-minimum liability by default, so it is important to confirm what is included in your specific Alamo rate for Tennessee and consider adding supplementary liability if needed.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that would be Personal Accident Insurance) or your belongings (Personal Effects Cover). Always review your Hola Car Rentals confirmation and the Alamo hire agreement at the Tennessee counter to confirm exactly which protections are active and what deductibles apply before driving away.