Alamo Car Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Nashville International Airport (BNA) is located at 1 Terminal Dr, Nashville, TN 37214, inside the airport's consolidated Hire Car Centre, which brings multiple hire brands together under one roof.

To reach the Alamo counter from the terminal, follow signs to the ground transportation level below baggage claim. The Hire Car Centre is approximately 100 yards from the main terminal, with moving walkways available to make the walk easier. A dedicated shuttle service also connects the terminals directly to the facility if you prefer not to walk.

Once at the Alamo counter in Nashville, you can:

• Go directly to the counter to collect your hire agreement and vehicle keys
• Use a touch-screen self-service kiosk to skip the counter line, print a receipt-sized hire agreement, and proceed to your vehicle
• Activate Alamo's Accelerated Check-in online before arrival to bypass both the counter and kiosk entirely

At the exit booth, show the booth agent your hire agreement and driver's licence before driving away. Alamo's Nashville counter operates daily from 00:00 to 01:00 and from 06:00 to 23:59, so note the limited availability between 1:00 AM and 6:00 AM.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so your Alamo hire in Nashville will not incur any toll charges while driving within the state.

This means you do not need a transponder, an electronic toll pass, or any toll programme enrolment for driving around Nashville or anywhere else in Tennessee. Common routes such as I-40, I-65, and I-24 are all toll-free.

Tennessee also has no congestion charges, emissions zones, or city-centre driving fees of any kind, so there are no hidden road-use costs to Budget for during your Alamo hire in Nashville.

If your travel plans take you beyond Tennessee into neighbouring states that do have tolls, Hola Car Rentals includes Tolls Cashback on all bookings, allowing you to claim up to 5% of your total booking value back for any tolls paid during your hire period. Keep your toll receipts and submit your claim within 30 days of returning the vehicle.

To collect your Alamo hire in Nashville, you must bring the following physical documents to the counter:

• A valid, unexpired driver's licence (original, not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation

If your driver's licence is not written in English and does not use a Latin (Roman) alphabet, such as licences in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original licence.

All documents presented at the Alamo Nashville counter must be physical originals. Digital versions shown on a phone or tablet are not accepted.

Debit cards and prepaid cards are not accepted for the security deposit hold at the Alamo counter in Nashville. Even if you prepaid your booking, a physical major credit card is still required at collection.

All Hola Car Rentals bookings, including Alamo hires in Nashville, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire.

Since Tennessee has no toll roads, you will not pay any tolls driving around Nashville itself. However, if your trip takes you into neighbouring states where tolls apply, this benefit still covers you for those charges.

To claim your Tolls Cashback after your Alamo Nashville hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Alamo counter, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the same payment method used for your original reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, drivers aged 21 to 24 renting with Alamo in Nashville are subject to a young driver surcharge of US$25 per hire day, paid at the counter.

Drivers must be at least 21 years old to hire with Alamo at Nashville International Airport (BNA). Drivers under 25 are also restricted to certain vehicle classes. At Alamo Nashville, eligible vehicle categories for under-25 drivers typically include economy, compact, intermediate, and compact or standard SUVs seating up to 5 passengers. Vehicle classes such as full-size SUVs, minivans, premium, luxury, and convertibles are generally restricted to drivers aged 25 and older.

To prepare for your Alamo collection in Nashville:

• Budget for the US$25 per day surcharge if you are aged 21 to 24
• Select an eligible vehicle class when booking
• Bring a valid driver's licence and a major credit card in your name for the security deposit

The surcharge is paid directly at the Alamo counter in Nashville and is not included in your prepaid booking total.

Yes, Alamo in Nashville accommodates after-hours vehicle returns at Nashville International Airport (BNA) even when the counter is closed.

The Alamo Nashville counter operates daily from 00:00 to 01:00 and from 06:00 to 23:59, meaning it is closed between 1:00 AM and 6:00 AM. If you need to return your vehicle during that window, Alamo will direct you where to park the car and you simply drop the keys in the designated key dropbox at the facility.

To ensure a smooth after-hours return of your Alamo Nashville hire:

• Confirm the key dropbox location with the Alamo counter agent at pickup
• Refuel the car before returning it, as the full-to-full fuel policy still applies regardless of return time
• Take a photo of the fuel gauge and odometer before leaving the vehicle
• Keep your hire agreement and any fuel receipts in case of post-hire queries

Note that when you return a vehicle after hours, the hire agreement closes when the counter agent processes it the next morning. Keep documentation of your return in case any questions arise about the condition or fuel level of the car.

Hiring with Alamo at Nashville International Airport (BNA) means your hire is subject to several location-specific fees and taxes on top of the base rate. These are standard airport hire charges and apply to all brands at BNA, including Alamo.

Typical fees at Nashville Airport include:

• Airport concession recovery fee: approximately 9.52% of the base rate
• Customer facility charge (CFC): approximately US$4.50 per hire day
• Metro Davidson County hire tax: approximately 8%
• State hire vehicle tax and additional tourism or development surcharges, which can add US$5 to US$10 per day

These fees are generally higher than what you would pay at an off-airport Alamo location in the Nashville area, where concession and CFC fees do not apply. Off-airport locations can be 20% to 30% cheaper per day, though you may need to factor in travel time to reach them.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Alamo counter in Nashville. If a fee appears at the counter that was not disclosed on your confirmation, Hola Car Rentals' No Extra Charges© Coverage may apply.

Nashville has several road layout features that can catch first-time visitors off guard, so it is worth knowing about them before you drive away from the Alamo counter at BNA.

Key things to be aware of when driving your Alamo hire in Nashville:

• Left exits on the downtown motorway loop: The I-40, I-65, and I-24 concurrency through downtown Nashville features multiple left-side exits and tight Y-shaped interchanges. Unlike most U.S. highways where exits are on the right, these left exits require lane positioning that can surprise drivers unfamiliar with the area.
• Diverging diamond interchange near BNA: The I-40 at Donelson Pike (Exit 216), very close to Nashville Airport, uses a diverging diamond interchange (DDI) where traffic briefly crosses to the opposite side of the overpass. Follow the signage carefully as a first-timer.
• Downtown street direction changes: Several Nashville downtown streets are being converted between one-way and two-way traffic. Check your GPS for current directions before navigating the city grid.
• Bus queue jump lanes on Murfreesboro Pike: Dedicated bus lanes marked for queue jumps are for buses and right-turning vehicles only, not general traffic.

Using a GPS or navigation app is strongly recommended for your Alamo Nashville hire, especially around the airport interchange and the downtown loop.

Yes, most Hola Car Rentals bookings, including Alamo hires in Nashville, include Travel Assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible customers, Travel Assistance covers up to 5 passengers and includes:

• Travel insurance with medical coverage for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident, which can be especially valuable on Nashville's complex motorway interchanges
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Alamo hire in Nashville, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name and your Hola Car Rentals confirmation number ready. This cover does not replace CDW/LDW for damage to the Alamo vehicle or third-party liability insurance. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Alamo hire in Nashville, either as part of your rate or for a fee paid at the counter.

When an additional driver is not included in your rate, Alamo in Nashville charges US$15 per day for each extra driver added at the counter. Check your booking confirmation to see whether an additional driver is already included in your rate.

To add an additional driver to your Alamo Nashville hire:

• The additional driver must be present at the Alamo counter at Nashville Airport (BNA) at the time of collection
• They must present a valid driver's licence and any required International Driving Permit if their licence uses a non-Latin alphabet
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirement; drivers aged 21 to 24 may be subject to the US$25 per day young driver surcharge

Only drivers listed on the Alamo hire agreement in Nashville are covered by the vehicle's protections such as CDW/LDW. Anyone not named on the contract who drives the car may void cover, so always add every driver at the counter before leaving.

You must present a physical major credit card in the main driver's name, with the driver's name printed on the card, at the Alamo counter in Nashville to cover the security deposit hold.

At Nashville Airport (BNA), Alamo typically places a hold of approximately US$300 to US$400 on your credit card for standard vehicle classes. This is a temporary authorisation, not a charge, and reduces your available credit until your bank releases it after the hire ends. Banks can take up to 15 business days to reflect the release.

Important things to know about the deposit for your Alamo Nashville hire:

• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold
• The card must be physically present at the counter, not shown on a phone or wallet app
• Even if you prepaid your booking in full, a physical credit card is still required at collection
• Premium or larger vehicle classes may require a higher hold amount
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious

Bringing a backup credit card in your name is recommended in case your primary card is declined at the Alamo Nashville counter.

Yes, one-way hires with Alamo are possible from Nashville, allowing you to pick up at Nashville International Airport (BNA) and return the vehicle at a different location.

Whether a drop-off fee applies depends on the specific route. Same-city returns, such as picking up at Nashville Airport and returning to a Nashville city location, often carry no drop-off fee. Returns to a different city or state typically do incur a one-way drop-off fee, which varies by route, vehicle class, and season.

To check whether a drop-off fee applies to your Alamo Nashville one-way hire:

• Select your different return location during the booking search on the Hola Car Rentals website
• Any applicable drop-off fee will appear on the rate details page under the section labelled "To pay at destination"
• This fee is not prepaid and must be paid at the Alamo counter in Nashville at collection

The drop-off fee is separate from mileage, fuel, and tolls. It is not covered by No Extra Charges© unless it was not disclosed during the booking process. Cross-border one-way hires, such as Nashville to Canada, may be restricted or carry higher fees depending on Alamo's policies for that route.

Alamo hires in Nashville follow a full-to-full fuel policy, meaning you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Alamo Nashville hire:

• Check the fuel gauge with the agent at the Alamo counter at Nashville Airport (BNA) and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer at pickup
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before leaving the vehicle at return

If you return the Alamo vehicle in Nashville with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus an administrative refuelling service fee.

For after-hours returns at Nashville Airport, leave your fuel receipt in the return envelope and keep a photo of the full gauge as evidence. The full-to-full policy applies regardless of what time you return the vehicle.