Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in Nashville

Alamo's counter at Nashville International Airport (BNA) sits inside the terminal building, one level below baggage claim — follow the Ground Transportation signs and there is no shuttle transfer to factor into your schedule. Counter hours run daily from 6:00 AM to 1:00 AM, which covers the vast majority of arrival windows; late-night returns are handled via a key drop box with vehicle left in a designated parking area. Budget around 10 to 30 minutes for the counter process itself. One practical advantage for Nashville renters: Tennessee currently has no toll roads, so there is no transponder package to evaluate or pay-by-plate admin fee to worry about — a meaningful difference from Florida or Texas rentals. Fuel in Nashville averages around US$3.88 to US$3.92 per gallon; Alamo vehicles come with a full tank, and returning the car full avoids a fuel service charge that typically runs two to three times the pump price. A credit card in the primary driver's name is required at pickup for the deposit hold, which typically runs US$200 to US$400 depending on vehicle class — debit cards are not accepted. Drivers aged 21 to 24 face a young driver surcharge of around US$25 per day. If your license uses a non-Latin script such as Arabic, Chinese, or Cyrillic, bring an International Driving Permit alongside your original license.

Best Car Rental Deals

4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Toyota Tacoma

Toyota Tacoma | Automatic

PICKUP

or Pickup similar

5 3 Automatic
From / day
4.5/ 5
Mitsubishi Mirage

Mitsubishi Mirage | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Hyundai Kona

Hyundai Kona | Automatic

SUV

or SUV similar

5 3 Automatic
From / day
4.5/ 5
Jeep Gladiator

Jeep Gladiator | Automatic

JEEP

or Jeep similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in Nashville include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Nashville, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Nashville.

Will I face unexpected charges at the Alamo counter in Nashville when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Alamo counter at Nashville International Airport (BNA)?

The Alamo counter at Nashville International Airport (BNA) is located at 1 Terminal Dr, Nashville, TN 37214, inside the airport's consolidated Rental Car Center, which brings multiple rental brands together under one roof.

To reach the Alamo counter from the terminal, follow signs to the ground transportation level below baggage claim. The Rental Car Center is approximately 100 yards from the main terminal, with moving walkways available to make the walk easier. A dedicated shuttle service also connects the terminals directly to the facility if you prefer not to walk.

Once at the Alamo counter in Nashville, you can:

  • Go directly to the counter to collect your rental agreement and vehicle keys
  • Use a touch-screen self-service kiosk to skip the counter line, print a receipt-sized rental agreement, and proceed to your vehicle
  • Activate Alamo's Accelerated Check-in online before arrival to bypass both the counter and kiosk entirely

At the exit booth, show the booth agent your rental agreement and driver's license before driving away. Alamo's Nashville counter operates daily from 00:00 to 01:00 and from 06:00 to 23:59, so note the limited availability between 1:00 AM and 6:00 AM.

Are there toll roads in Nashville that affect my Alamo rental?

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so your Alamo rental in Nashville will not incur any toll charges while driving within the state.

This means you do not need a transponder, an electronic toll pass, or any toll program enrollment for driving around Nashville or anywhere else in Tennessee. Common routes such as I-40, I-65, and I-24 are all toll-free.

Tennessee also has no congestion charges, emissions zones, or city-center driving fees of any kind, so there are no hidden road-use costs to Budget for during your Alamo rental in Nashville.

If your travel plans take you beyond Tennessee into neighboring states that do have tolls, Hola Car Rentals includes Tolls Cashback on all bookings, allowing you to claim up to 5% of your total booking value back for any tolls paid during your rental period. Keep your toll receipts and submit your claim within 30 days of returning the vehicle.

What documents do I need to pick up my Alamo rental car in Nashville?

To collect your Alamo rental in Nashville, you must bring the following physical documents to the counter:

  • A valid, unexpired driver's license (original, not a digital copy)
  • A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation

If your driver's license is not written in English and does not use a Latin (Roman) alphabet, such as licenses in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original license.

All documents presented at the Alamo Nashville counter must be physical originals. Digital versions shown on a phone or tablet are not accepted.

Debit cards and prepaid cards are not accepted for the security deposit hold at the Alamo counter in Nashville. Even if you prepaid your booking, a physical major credit card is still required at pickup.

How does Tolls Cashback work for an Alamo rental in Nashville?

All Hola Car Rentals bookings, including Alamo rentals in Nashville, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your rental.

Since Tennessee has no toll roads, you will not pay any tolls driving around Nashville itself. However, if your trip takes you into neighboring states where tolls apply, this benefit still covers you for those charges.

To claim your Tolls Cashback after your Alamo Nashville rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Alamo counter, and a receipt or statement showing the toll charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the same payment method used for your original reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Is there a young driver surcharge for Alamo rentals in Nashville?

Yes, drivers aged 21 to 24 renting with Alamo in Nashville are subject to a young driver surcharge of US$25 per rental day, paid at the counter.

Drivers must be at least 21 years old to rent with Alamo at Nashville International Airport (BNA). Drivers under 25 are also restricted to certain vehicle classes. At Alamo Nashville, eligible vehicle categories for under-25 drivers typically include economy, compact, intermediate, and compact or standard SUVs seating up to 5 passengers. Vehicle classes such as full-size SUVs, minivans, premium, luxury, and convertibles are generally restricted to drivers aged 25 and older.

To prepare for your Alamo pickup in Nashville:

  • Budget for the US$25 per day surcharge if you are aged 21 to 24
  • Select an eligible vehicle class when booking
  • Bring a valid driver's license and a major credit card in your name for the security deposit

The surcharge is paid directly at the Alamo counter in Nashville and is not included in your prepaid booking total.

What are the after-hours return options for Alamo in Nashville?

Yes, Alamo in Nashville accommodates after-hours vehicle returns at Nashville International Airport (BNA) even when the counter is closed.

The Alamo Nashville counter operates daily from 00:00 to 01:00 and from 06:00 to 23:59, meaning it is closed between 1:00 AM and 6:00 AM. If you need to return your vehicle during that window, Alamo will direct you where to park the car and you simply drop the keys in the designated key dropbox at the facility.

To ensure a smooth after-hours return of your Alamo Nashville rental:

  • Confirm the key dropbox location with the Alamo counter agent at pickup
  • Refuel the car before returning it, as the full-to-full fuel policy still applies regardless of return time
  • Take a photo of the fuel gauge and odometer before leaving the vehicle
  • Keep your rental agreement and any fuel receipts in case of post-rental queries

Note that when you return a vehicle after hours, the rental agreement closes when the counter agent processes it the next morning. Keep documentation of your return in case any questions arise about the condition or fuel level of the car.

What local fees and taxes apply to Alamo rentals at Nashville Airport?

Renting with Alamo at Nashville International Airport (BNA) means your rental is subject to several location-specific fees and taxes on top of the base rate. These are standard airport rental charges and apply to all brands at BNA, including Alamo.

Typical fees at Nashville Airport include:

  • Airport concession recovery fee: approximately 9.52% of the base rate
  • Customer facility charge (CFC): approximately US$4.50 per rental day
  • Metro Davidson County rental car tax: approximately 8%
  • State rental vehicle tax and additional tourism or development surcharges, which can add US$5 to US$10 per day

These fees are generally higher than what you would pay at an off-airport Alamo location in the Nashville area, where concession and CFC fees do not apply. Off-airport locations can be 20% to 30% cheaper per day, though you may need to factor in travel time to reach them.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Alamo counter in Nashville. If a fee appears at the counter that was not disclosed on your confirmation, Hola Car Rentals' No Extra Charges© Coverage may apply.

What driving quirks should I know before picking up my Alamo rental in Nashville?

Nashville has several road layout features that can catch first-time visitors off guard, so it is worth knowing about them before you drive away from the Alamo counter at BNA.

Key things to be aware of when driving your Alamo rental in Nashville:

  • Left exits on the downtown freeway loop: The I-40, I-65, and I-24 concurrency through downtown Nashville features multiple left-side exits and tight Y-shaped interchanges. Unlike most U.S. highways where exits are on the right, these left exits require lane positioning that can surprise drivers unfamiliar with the area.
  • Diverging diamond interchange near BNA: The I-40 at Donelson Pike (Exit 216), very close to Nashville Airport, uses a diverging diamond interchange (DDI) where traffic briefly crosses to the opposite side of the overpass. Follow the signage carefully as a first-timer.
  • Downtown street direction changes: Several Nashville downtown streets are being converted between one-way and two-way traffic. Check your GPS for current directions before navigating the city grid.
  • Bus queue jump lanes on Murfreesboro Pike: Dedicated bus lanes marked for queue jumps are for buses and right-turning vehicles only, not general traffic.

Using a GPS or navigation app is strongly recommended for your Alamo Nashville rental, especially around the airport interchange and the downtown loop.

Does Travel Assistance come with my Alamo booking in Nashville?

Yes, most Hola Car Rentals bookings, including Alamo rentals in Nashville, include Travel Assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible customers, Travel Assistance covers up to 5 passengers and includes:

  • Travel insurance with medical coverage for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident, which can be especially valuable on Nashville's complex freeway interchanges
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Alamo rental in Nashville, contact Terrawind 24 hours a day:

When you call, have your full name and your Hola Car Rentals confirmation number ready. This coverage does not replace CDW/LDW for damage to the Alamo vehicle or third-party liability insurance. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I add an additional driver to my Alamo rental in Nashville?

Yes, you can add an additional driver to your Alamo rental in Nashville, either as part of your rate or for a fee paid at the counter.

When an additional driver is not included in your rate, Alamo in Nashville charges US$15 per day for each extra driver added at the counter. Check your booking confirmation to see whether an additional driver is already included in your rate.

To add an additional driver to your Alamo Nashville rental:

  • The additional driver must be present at the Alamo counter at Nashville Airport (BNA) at the time of pickup
  • They must present a valid driver's license and any required International Driving Permit if their license uses a non-Latin alphabet
  • Both the main driver and the additional driver must sign the rental agreement
  • The additional driver must meet the minimum age requirement; drivers aged 21 to 24 may be subject to the US$25 per day young driver surcharge

Only drivers listed on the Alamo rental agreement in Nashville are covered by the vehicle's protections such as CDW/LDW. Anyone not named on the contract who drives the car may void coverage, so always add every driver at the counter before leaving.

What credit card do I need for the security deposit at Alamo Nashville?

You must present a physical major credit card in the main driver's name, with the driver's name printed on the card, at the Alamo counter in Nashville to cover the security deposit hold.

At Nashville Airport (BNA), Alamo typically places a hold of approximately US$300 to US$400 on your credit card for standard vehicle classes. This is a temporary authorization, not a charge, and reduces your available credit until your bank releases it after the rental ends. Banks can take up to 15 business days to reflect the release.

Important things to know about the deposit for your Alamo Nashville rental:

  • Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold
  • The card must be physically present at the counter, not shown on a phone or wallet app
  • Even if you prepaid your booking in full, a physical credit card is still required at pickup
  • Premium or larger vehicle classes may require a higher hold amount
  • Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious

Bringing a backup credit card in your name is recommended in case your primary card is declined at the Alamo Nashville counter.

Can I pick up my Alamo car in Nashville and return it in another city?

Yes, one-way rentals with Alamo are possible from Nashville, allowing you to pick up at Nashville International Airport (BNA) and return the vehicle at a different location.

Whether a drop-off fee applies depends on the specific route. Same-city returns, such as picking up at Nashville Airport and returning to a Nashville city location, often carry no drop-off fee. Returns to a different city or state typically do incur a one-way drop-off fee, which varies by route, vehicle class, and season.

To check whether a drop-off fee applies to your Alamo Nashville one-way rental:

  • Select your different return location during the booking search on the Hola Car Rentals website
  • Any applicable drop-off fee will appear on the rate details page under the section labeled "To pay at destination"
  • This fee is not prepaid and must be paid at the Alamo counter in Nashville at pickup

The drop-off fee is separate from mileage, fuel, and tolls. It is not covered by No Extra Charges© unless it was not disclosed during the booking process. Cross-border one-way rentals, such as Nashville to Canada, may be restricted or carry higher fees depending on Alamo's policies for that route.

What fuel policy applies to Alamo rentals in Nashville?

Alamo rentals in Nashville follow a full-to-full fuel policy, meaning you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Alamo Nashville rental:

  • Check the fuel gauge with the agent at the Alamo counter at Nashville Airport (BNA) and confirm the starting level is recorded on your rental agreement
  • Take a photo of the dashboard showing the fuel gauge and odometer at pickup
  • Refuel within approximately 10 miles of the return location before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge before leaving the vehicle at return

If you return the Alamo vehicle in Nashville with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus an administrative refueling service fee.

For after-hours returns at Nashville Airport, leave your fuel receipt in the return envelope and keep a photo of the full gauge as evidence. The full-to-full policy applies regardless of what time you return the vehicle.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo