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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 17 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking at Fort Lauderdale Airport include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at Fort Lauderdale Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Fort Lauderdale Airport.

Will I face unexpected charges at the counter when I rent a car at Fort Lauderdale Airport through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking at Fort Lauderdale Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Fort Lauderdale Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get from Fort Lauderdale Airport terminals to the rental car counter?

At Fort Lauderdale Airport, all rental car counters are located in the centralized Rental Car Center (RCC), which is not inside any terminal.

  • From Terminal 1: walk via the Concourse B pedestrian bridge on Level 2 directly into the RCC. The walk takes approximately 5 minutes.
  • From Terminals 2, 3, or 4: take the free RCC shuttle from the lower level curb. Shuttles run 24 hours a day, 7 days a week, typically every 10 minutes. Total door-to-counter time is roughly 10 to 15 minutes.

Once inside the RCC, locate your rental brand's counter, present your driver's license, passport, credit card in the main driver's name, and your booking confirmation. After completing paperwork, proceed to the adjacent garage level to inspect and collect your vehicle.

Allow extra time if you are arriving on an international flight, since clearing US immigration and customs can add 45 to 90 minutes before you even reach the Fort Lauderdale Airport baggage claim area.

What documents do I need to pick up a rental car at Fort Lauderdale Airport?

To collect your rental car at Fort Lauderdale Airport, you must bring all of the following physical documents to the Rental Car Center (RCC) counter:

  • A valid driver's license (original, unexpired, physical copy)
  • A passport or government-issued photo ID
  • A major credit card with your name printed on the card, in the main driver's name, for the security deposit hold
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors)

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original license.

Digital documents are not accepted at Fort Lauderdale Airport rental counters. All documents must be physical originals. Debit and prepaid cards are not accepted for the security deposit hold.

What airport fees and taxes are added to a rental car at Fort Lauderdale Airport?

Renting at Fort Lauderdale Airport means your base rate will have several location-specific surcharges added on top, which can total 20 to 25 percent of the base rental cost.

  • Customer Facility Charge (CFC): up to US$4.50 per rental day, capped at 14 days, to fund the Rental Car Center
  • Airport Concession Recovery Fee (ACRF): approximately 10 to 12 percent of the base rental rate, charged because the rental company operates inside the airport
  • Broward County rental tax: approximately 6 percent
  • Florida state sales tax: 6 percent

These fees are standard at Fort Lauderdale Airport and are higher than what you would pay at an off-airport rental location in the same area. If your booking confirmation shows taxes and fees as included, you should not be billed again at the counter for those items. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after your rental ends.

How do tolls work when renting a car at Fort Lauderdale Airport?

Almost all toll roads around Fort Lauderdale Airport are fully cashless, meaning there are no coin booths. Tolls are collected electronically via transponder or by photographing your license plate (Toll-by-Plate).

Florida uses the SunPass and E-PASS systems on expressways including I-95, I-595, and the Florida Turnpike, all of which you are likely to use when driving from Fort Lauderdale Airport.

At the Fort Lauderdale Airport Rental Car Center, you will typically have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, depending on the rental company, covering all tolls during your rental
  • Pay per use: the rental company charges you the actual toll amount plus daily or administrative processing fees after your rental ends. If you decline the program but still drive a toll road, charges are captured via plate billing and billed to your card, sometimes weeks after return

If you prefer to use your own visitor toll pass, inform the counter agent at Fort Lauderdale Airport so they can deactivate the vehicle's default device and prevent duplicate charges.

How much does it cost to add an additional driver at Fort Lauderdale Airport?

Yes, you can add an additional driver to your rental at the Fort Lauderdale Airport Rental Car Center, but the cost depends on your rate and the rental brand.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, the standard daily fees at Fort Lauderdale Airport are:

  • Avis, Budget, and Payless: US$13 per rental day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day (no stated cap)

The additional driver must be physically present at the Fort Lauderdale Airport counter at the time of pickup. They must bring a valid driver's license and any required IDP, meet the minimum age requirements, and sign the rental agreement. If they are not listed on the contract and drive the vehicle, insurance protections may be void.

For Avis and Budget, additional drivers must generally be at least 25 years old.

Is there a young driver surcharge for renters under 25 at Fort Lauderdale Airport?

Yes, drivers aged 21 to 24 are subject to a young-driver surcharge when renting at Fort Lauderdale Airport. The minimum age to rent without a surcharge is 25.

Drivers in the 21 to 24 age range can still rent at Fort Lauderdale Airport, but they will pay an additional daily fee on top of the base rate. The exact amount varies by rental brand and is charged at the counter. Vehicle class restrictions also apply: most brands at Fort Lauderdale Airport limit under-25 renters to economy, compact, intermediate, and compact SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the main driver to be 25 or older.

If you are 21 to 24 years old and from Latin America or the Caribbean, certain Avis and Budget rates may waive the underage fee. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories.

Drivers under 21 cannot rent at Fort Lauderdale Airport under standard policies.

Can I get a Tolls Cashback when driving on Florida toll roads from Fort Lauderdale Airport?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5 percent of your total booking value for tolls paid during your rental at Fort Lauderdale Airport.

Florida's toll roads near Fort Lauderdale Airport, including I-95, I-595, and the Florida Turnpike, are fully cashless and can add up quickly, especially on longer drives toward Miami or Orlando. The cashback benefit helps offset those costs.

To claim your Tolls Cashback after your Fort Lauderdale Airport rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - followed by your reservation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll invoice or statement showing the charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Do I need an International Driving Permit to rent a car at Fort Lauderdale Airport?

It depends on your license. At Fort Lauderdale Airport, a foreign driver's license is generally accepted, but an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in English or uses the Latin alphabet, an IDP is not strictly required at most Fort Lauderdale Airport counters, but it is strongly recommended as a precaution since individual rental brands may apply stricter rules at their discretion.

Important points to remember:

  • The IDP is a translation document only. It is invalid without your original license and cannot be used as a standalone ID
  • You must obtain your IDP in your home country before traveling. It cannot be issued to you once you arrive at Fort Lauderdale Airport
  • All documents presented at the Fort Lauderdale Airport Rental Car Center must be physical originals. Digital copies are not accepted

Check your booking confirmation for any brand-specific requirements that apply to your pickup location.

How does the car return process work at Fort Lauderdale Airport?

Returning your rental car at Fort Lauderdale Airport follows a straightforward process through the Rental Car Center (RCC).

  • Drive to the RCC garage following road signs from the airport perimeter. The RCC is adjacent to Terminal 1 and is clearly signposted from the main airport roads
  • Park in the designated return lanes for your rental brand inside the RCC garage
  • A staff member will inspect the vehicle with you. Check that the fuel level matches the recorded starting level on your agreement (Full-to-Full policy applies)
  • Proceed to the counter or use the key drop if returning after hours, following the instructions on your rental agreement
  • After drop-off, free RCC shuttles return you to your terminal 24 hours a day

Before returning to Fort Lauderdale Airport, refuel within approximately 10 miles of the RCC to avoid the rental company's higher refueling rate plus a service fee. Keep your fuel receipt as proof in case of any dispute. The security deposit hold placed on your credit card at pickup will be released after the contract closes, though your bank may take up to 15 business days to reflect the release.

What is the security deposit amount for a rental car at Fort Lauderdale Airport?

At Fort Lauderdale Airport, rental companies place a temporary authorization hold on your credit card at pickup. For standard vehicle classes in the United States, the typical hold is approximately US$300 to US$400, though the exact amount varies by rental brand, vehicle class, and season.

This hold is not a charge. It reduces your available credit until the rental contract closes and your bank processes the release, which can take up to 15 business days after you return the vehicle.

Key requirements for the deposit at Fort Lauderdale Airport:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with your name printed on it
  • The card must be in the main driver's name
  • Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit hold
  • Even if you prepaid your booking online, you must still present a physical credit card at the Fort Lauderdale Airport counter

Bring a backup credit card in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on high-value in-person authorizations.

What insurance coverage do I need for a rental car at Fort Lauderdale Airport?

When renting at Fort Lauderdale Airport, two types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the rental vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero excess. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. Florida does not universally require rental companies to include state-minimum liability in every rental, so checking whether your booking includes this coverage is important before picking up at Fort Lauderdale Airport.

Common exclusions at Fort Lauderdale Airport and elsewhere include:

  • Tires, wheels, and undercarriage damage (often not covered by standard CDW)
  • Damage caused by prohibited use such as off-road driving or driving under the influence
  • Incidents involving drivers not listed on the rental agreement

Review your booking confirmation to confirm which protections are included in your rate before arriving at Fort Lauderdale Airport.

Is travel assistance included with my rental car booking at Fort Lauderdale Airport?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this benefit is relevant if you experience a medical emergency or other covered incident while driving from Fort Lauderdale Airport.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This is particularly useful if you are involved in an incident on the highways around Fort Lauderdale Airport, such as I-95 or I-595, where navigating local emergency procedures in an unfamiliar country can be stressful.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to US or Canadian residents. It also does not cover damage to the rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms that apply to your Fort Lauderdale Airport rental.

Can I pick up a rental car at Fort Lauderdale Airport if my flight is delayed?

Yes, rental companies at Fort Lauderdale Airport will generally hold your reservation if your flight is delayed, provided the delay is less than 24 hours from your original scheduled pickup time.

The RCC shuttles at Fort Lauderdale Airport run 24 hours a day, 7 days a week, so late-night arrivals can still reach the Rental Car Center. However, individual rental brand counters may have reduced staffing during overnight hours, which can mean longer wait times at the counter even when the shuttle is running.

What to do if your flight is delayed:

  • If the delay is under 24 hours: your booking is held automatically. Proceed to the Fort Lauderdale Airport Rental Car Center as soon as you clear customs and collect your bags
  • If the delay exceeds 24 hours: contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible, as changes in this situation are not guaranteed

If your delay pushes your arrival outside the counter's operating hours, check your booking confirmation for after-hours pickup instructions specific to your rental brand at Fort Lauderdale Airport, as policies vary by provider.

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