Hertz Car Hire
in Hebron

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hebron, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hebron.

No. With Hola Car Rentals, all costs and charges for your booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter in Hebron is located inside the consolidated Rental Car Centre at Cincinnati/Northern Kentucky International Airport (CVG), addressed at 3057 Terminal Dr, Hebron, KY 41048.

To reach the Hertz desk from baggage reclaim, follow the Ground Transport West signs for a short walk directly into the Rental Car Centre on the first floor down. No shuttle bus is required for most travellers, which makes the Hertz pickup in Hebron quicker than at many larger airports where a bus transfer is mandatory.

If you have multiple bags or a car seat, a complimentary shuttle bus is also available from outside baggage reclaim and drops you a few steps from the Hertz counter inside the building.

The Hertz return facility at CVG in Hebron is open 24 hours. When returning, follow the Rental Car Return signs from I-275 to the on-site return area, then take the short shuttle back to the terminal. Allow 20 to 30 extra minutes if you have an early flight.

To collect your Hertz hire in Hebron, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Hertz counter in Hebron. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted by Hertz or any other partner at the Hebron CVG location. Debit and prepaid cards are not accepted for the security deposit.

Yes, toll roads can affect your Hertz hire in Hebron, particularly if you drive towards Louisville or cross into Southern Indiana.

The primary toll system in Kentucky is RiverLink, which operates on the bridges connecting Louisville and Southern Indiana, including the John F. Kennedy Memorial, Abraham Lincoln, and Lewis and Clark bridges. Kentucky toll roads are entirely cashless, meaning there are no toll booths and payment is collected electronically by licence plate photography.

Typical toll rates for a standard car are:

• US$2.68 with a transponder
• US$4.02 with a prepaid account
• US$5.36 with no account (invoice rate)

Your Hertz vehicle in Hebron comes equipped with an electronic toll device. At the counter you can choose a pay-per-use programme, where you are charged the actual toll plus a daily convenience fee of approximately US$4.95 per day you use a toll road. Alternatively, you can use your own personally owned transponder or the NextPass app by registering the rental plate.

If you drive through a cashless toll without enrolling in any programme, Hertz will receive the invoice from the toll authority and charge the toll plus administrative fees to your card, sometimes weeks after the hire ends.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Hertz hire in Hebron and any tolls you pay during the trip, including RiverLink charges on Louisville-area bridges or tolls in other states you may drive through.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30.

To claim your cashback after returning your Hertz vehicle in Hebron, email [email protected] within 30 days of return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Hertz counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, a major credit card is required to hire from Hertz in Hebron. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter.

At pickup, Hertz in Hebron will place a temporary authorisation hold on your card, typically around US$300 to US$400 for a standard vehicle. This hold reduces your available credit until it is released after you return the car. Your bank controls the release timing, which can take up to 15 business days.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit. Even if you prepaid your booking in full, you must still present a physical major credit card at the Hertz counter in Hebron.

It is advisable to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, Hertz offers one-way hires from the Hebron CVG location, allowing you to pick up in Hebron and return the vehicle to a different city or airport.

A one-way drop-off fee may apply depending on the route, the distance between locations, and the vehicle class you select. This fee is route-specific and is set by Hertz, not by Hola Car Rentals. When booking, the drop-off fee will be shown under the To Pay at Destination section of the checkout screen if it applies to your route.

Some routes between nearby cities may carry no drop-off fee, while long-distance or cross-country one-ways typically do. Premium and large vehicle classes often carry higher repositioning fees.

If you need to change your return location after booking your Hertz hire in Hebron, contact support before the pickup date, as mid-hire route changes must be approved by the partner and may increase the fee or affect availability.

Yes, a young driver surcharge applies to drivers under 25 years old at the Hertz counter in Hebron. In Kentucky, the standard minimum age to hire without a surcharge is 25.

For drivers aged 21 to 24, Hertz charges a daily young-renter fee of approximately US$13.50 per day plus taxes, with a maximum cap of US$189 plus taxes for the hire period.

Drivers under 25 hiring from Hertz in Hebron are also restricted from certain vehicle classes. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are generally reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are typically available to younger renters.

All standard requirements still apply regardless of age:

• A valid driver’s licence in good standing
• A major credit card in the main driver’s name for the security deposit
• An International Driving Permit if the licence uses a non-Latin alphabet

If you are between 21 and 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see if an underage fee waiver applies through Avis or Budget at a different location, as this exception does not apply to Hertz in Hebron.

If your flight is delayed and you arrive later than your scheduled Hertz hire in Hebron, your reservation will generally be held for up to 24 hours from the original pickup time, provided you included your flight number on the booking.

The Hertz return facility at CVG in Hebron is open 24 hours, which means late-night or early-morning arrivals can still access the counter. However, counter service hours for new hires may vary, so it is worth confirming hours in advance or noting them on your booking confirmation.

If your delay is less than 24 hours, no action is typically needed. If your delay extends beyond 24 hours from the original pickup time, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected], as changes in that situation are not guaranteed and the booking may be forfeited without a refund.

There are a few driving rules and road features near Hebron that are worth knowing before you drive away from the Hertz counter at CVG.

The I-71 and I-75 interstates split just north of Hebron at high speed. First-time drivers frequently miss the divergence and unintentionally cross into Ohio. When you cross the Kentucky-Ohio state line, the speed limit drops from 70 mph in Kentucky to 65 mph in Ohio, and enforcement in Ohio suburbs is stricter than on Kentucky interstates. There is limited advance signage warning of this change.

If you are heading southeast from Hebron, US 35 features some unusual interchange designs, including ramps that exit to at-grade left-turn intersections despite expressway separation. Navigation apps may not handle these junctions well, so pay attention to road signs rather than relying solely on GPS.

Kentucky does not have congestion charges or emissions zones comparable to systems found in European cities, so there are no additional fees of that type to worry about during your Hertz hire in Hebron.

Your Hertz hire in Hebron follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the CVG lot in Hebron.

Before returning the car, refuel within approximately 10 miles of the CVG return facility in Hebron so the gauge does not drop below full during the drive back. Keep your fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Hertz may charge:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price
• A refuelling service or administrative fee

For after-hours returns at the Hebron facility, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.

Yes, you can add an additional driver to your Hertz hire in Hebron, but the additional driver must be physically present at the CVG counter at pickup to show a valid driver’s licence and sign the hire agreement.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. When the fee applies, Hertz charges approximately US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes for the hire period.

Requirements for any additional driver at the Hertz counter in Hebron:

• Valid driver’s licence in good standing
• International Driving Permit if the licence uses a non-Latin alphabet
• Must meet the minimum age requirement (25 for most vehicle classes; a young-driver surcharge applies for ages 21 to 24)
• Must sign the hire agreement at the counter

Only drivers listed on the Hertz hire agreement in Hebron are covered by the vehicle’s protections such as CDW/LDW and liability cover. Anyone who drives without being named on the contract may void those coverages entirely.

The insurance and protection options included in your Hertz hire in Hebron depend on the rate plan you selected when booking through Hola Car Rentals. Always check your booking confirmation for the exact coverages listed.

The two main protections to look for are:

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Hertz hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In Kentucky, not all hire situations automatically include state-minimum liability, so it is strongly recommended to add supplementary liability cover up to US$300,000 to your Hertz booking in Hebron.

CDW/LDW does not cover tyres, undercarriage, roof damage, personal belongings, or incidents involving unauthorised drivers. Always add every driver to the Hertz agreement at the CVG counter in Hebron to ensure cover applies.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Hertz hire in Hebron as well. However, this benefit does not apply to residents of the United States or Canada.

If you are driving on I-75 near Hebron and experience a medical emergency, or if you encounter an incident on one of the less-familiar interchange routes southeast of CVG, the travel assistance coverage can help with:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To activate assistance, call the 24-hour line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready along with your location and a description of the situation.

This cover is separate from the CDW/LDW and liability protections on your Hertz agreement in Hebron. Always check your booking confirmation for the exact terms and limits that apply to your reservation.