Avis Car Hire
in Dallas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dallas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Dallas/Fort Worth International Airport (DFW) is located at the on-site Rental Car Centre at 2424 E 38th St, Dallas, TX 75261. After collecting your baggage, follow the signs towards the southern entrance of the Rental Car Centre and proceed to the Avis counter there.

The DFW Avis location is open 24 hours a day, seven days a week, so late-night arrivals and early-morning departures are not a problem.

If you are collecting at Dallas Love Field Airport (DAL) instead, the Avis location is at 7020 Cedar Springs Rd, Dallas, TX 75235, with counter hours from 06:00 to 00:00 daily. Follow airport signage directly to the Avis hire area upon arrival.

A third Avis location serves downtown Dallas at 1303 Commerce St, Dallas, TX 75202, open Monday to Friday 07:30 to 18:00, Saturday 08:00 to 13:00, and Sunday 08:00 to 12:00.

To collect your Avis hire car in Dallas, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Dallas or at any other location.

Dallas has one of the most extensive cashless toll networks in the United States, managed primarily by the North Texas Tollway Authority (NTTA) using TollTag, as well as TEXpress Lanes on major corridors such as I-635 (LBJ Managed Lanes) and the North Tarrant Express. Cash payment at toll booths is rare and in many cases not accepted at all.

Your Avis hire vehicle in Dallas comes equipped with an electronic toll device. At collection you have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all toll usage during your hire
• Pay per use: you drive through tolls and Avis charges you the actual toll amount plus daily or administrative processing fees, which can appear on your card days or even weeks after you return the vehicle

Common Dallas toll routes include the Dallas North Tollway and the TEXpress express lanes on I-30 and US 75 (Central Expressway). If you plan to use these roads frequently, the unlimited package is usually better value. For one or two toll crossings, pay-per-use may cost less overall.

Texas has no congestion charges or emissions zones, so there are no additional city-centre driving fees beyond standard tolls.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Dallas.

Given that Dallas toll roads such as the Dallas North Tollway, TEXpress Lanes on I-635, and the managed lanes on I-30 can add up to US$5 to US$20 per day in toll charges, this benefit can meaningfully offset your costs.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Avis, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly.

Renting an Avis car at Dallas/Fort Worth International Airport (DFW) adds several fees on top of your base rate. These are standard airport charges and are not unique to Avis.

• Concession Recovery Fee: approximately 13.5% to 15% of the base rate, charged by the airport operator
• Customer Facility Charge: approximately US$4.50 to US$5.00 per day, capped at around US$45 per trip, which funds terminal operations
• City of Dallas Rental Tax: 6%, applied citywide and not just at the airport

Combined, these surcharges can increase your total hire cost by 20% to 30% compared to an off-airport Avis location. If cost is a priority, the downtown Dallas Avis location at 1303 Commerce St avoids the airport concession fees, though you would need to arrange your own transport from the terminal.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter. If a fee appears at the Avis counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

Yes, Avis supports one-way hires from Dallas to other cities such as Austin, Houston, or Oklahoma City, but a drop-off fee typically applies and the amount varies by route, vehicle class, season, and direction.

Before confirming a one-way booking, check the following:

• The drop-off fee is shown on the rate details page during checkout under the section labelled "To pay at destination"
• Not all Avis locations in Dallas accept every one-way route, so confirm that your chosen collection point (DFW Airport at 2424 E 38th St, Love Field at 7020 Cedar Springs Rd, or downtown at 1303 Commerce St) allows the specific return branch
• Cross-border one-way hires, such as returning the vehicle in Mexico, are generally restricted or require prior authorisation

If no drop-off fee appears during booking, the route does not incur one. If you change your return location after booking, the fee may be recalculated. Mid-hire route changes must be approved directly by the Avis partner location and may add or increase the fee.

The minimum age to hire an Avis vehicle in Dallas without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the base rate, and most premium or large vehicle classes are restricted to drivers aged 25 and older.

If you are between 21 and 24 years old, the vehicle classes typically available to you include economy, compact, and intermediate saloons or SUVs. Classes such as full-size, minivan, convertible, luxury, and premium SUV are generally not available to under-25 renters at Avis in Dallas.

One important exception applies to travellers from Latin America and the Caribbean: certain Hola Car Rentals rates fulfilled by Avis waive the underage fee for the main driver aged 21 to 24, provided the waiver is explicitly shown on the booking confirmation and the driver presents a passport or ID proving Latin American or Caribbean nationality or residency. This exception applies only to eligible vehicle categories and only within the United States.

Regardless of age, a major credit card in the main driver’s name is required for the security deposit hold at the Dallas Avis counter.

When you collect your Avis hire in Dallas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired in the United States, including at Dallas locations, the typical hold is approximately US$300 to US$400. Premium or specialised vehicles may carry a higher hold amount.

Key requirements for the deposit at the Avis counter in Dallas:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the main driver’s name printed on the physical card
• Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit hold
• The card must have sufficient available credit to cover the hold plus any expected charges
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

After you return the vehicle, Avis releases the hold, but your bank controls when it reappears in your available balance. This can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined.

Dallas has some of the most complex motorway interchanges in the United States, and they can be disorientating if you are not familiar with them. Knowing what to expect before you drive your Avis hire will help you navigate more confidently.

• High Five Interchange (I-635 and US 75): a five-level stacked interchange, one of the tallest in the world, with left-side exits and high-speed ramps that require precise lane choice well in advance
• Horseshoe Interchange (I-30 and I-35E, downtown Dallas): a rebuilt interchange with up to 18 lanes and parallel motorways replacing the old Mixmaster; right-side exits are now standard but the sheer scale surprises first-time drivers
• I-35 split: as you approach the Dallas/Fort Worth area, I-35 divides into I-35E towards downtown Dallas and I-35W towards Fort Worth; signage can be unclear for those unfamiliar with the area

Speed limits on Dallas motorways typically reach 70 mph, and lane changes happen at high speed. Texas does not use fixed speed cameras statewide, but state police patrols are active near major interchanges and on US 75. Watch for sudden speed limit reductions near downtown I-35E.

There are no emission zones or congestion charges in Dallas, so your Avis hire has no city-centre access restrictions beyond standard traffic rules.

Your Avis hire in Dallas follows a Full-to-Full fuel policy by default. This means you receive the car with a full tank and must return it full to avoid additional charges.

To avoid fuel fees at the end of your hire:

• Check the fuel gauge with the Avis agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address

If you return the car below the recorded starting level, Avis will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee. Fuel prices in the Dallas area tend to run slightly below the national average due to Texas's proximity to oil production, so refuelling locally is generally affordable.

If the car was not full at collection, ask the Avis agent to note the exact level on the hire agreement and return it at that same level to avoid any dispute.

Cover included in your Avis hire in Dallas depends on the rate plan selected at booking. It is important to understand what each type of cover does and does not protect.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle itself, subject to any deductible shown on your confirmation. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended for Dallas driving, especially given the high-speed multi-lane interchanges on routes like I-635 and I-30.

CDW/LDW and LIS/ALI/SLI are separate protections. Having one does not replace the other.

Check your booking confirmation to see exactly which covers are included in your rate and whether a deductible applies. If you have questions about what is covered before collecting your Avis car in Dallas, review the hire agreement carefully at the counter before signing.

Yes, you can add an additional driver to your Avis hire in Dallas, either as part of your rate or by paying a fee at the counter.

When an additional driver is not included in your rate, Avis charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the hire period.

Requirements for adding a driver at the Avis counter in Dallas:

• The additional driver must be present at collection with a valid driving licence
• They must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet
• For Avis in Dallas, additional drivers must generally be at least 25 years old at the time of collection
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the Avis vehicle in Dallas, cover may be void and additional charges could apply. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to Avis hires in Dallas as well. However, this benefit is available only to travellers who are not residents or citizens of the United States or Canada.

If you qualify, the travel assistance cover typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident, which can be particularly relevant given Dallas's complex motorway system and high-speed interchanges
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover is separate from CDW/LDW (which covers the Avis hire vehicle) and from third-party liability insurance. It does not replace your personal health insurance.

If you need assistance during your Dallas hire, contact the Terrawind team 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and cover limits that apply to your reservation.