Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a van in Baltimore

Vans are available from every major rental brand at Baltimore/Washington International Thurgood Marshall Airport (BWI), all operating under one roof at the Consolidated Rental Car Facility at 7432 New Ridge Road, Hanover. A free shuttle from the terminal's lower level reaches the facility in roughly 10 minutes, and from there the drive into downtown Baltimore is about 10 miles, typically 20 to 30 minutes depending on traffic. Maryland's toll network runs entirely on E-ZPass, an electronic system with no cash lanes, so you'll want to decide at the counter whether to take the rental company's toll package — opting out means tolls are billed at the pay-by-plate rate, often with an added daily admin fee that can accumulate quickly on a multi-day trip. Fuel in the Baltimore area averages around US$4.10 to US$4.20 per gallon; several stations sit near BWI for a fill-up before returning the van, since returning it short on fuel triggers a fuel service charge typically two to three times the pump price. Budget for a deposit hold of around US$200 to US$500 on a credit card in the primary driver's name — a credit card is required at pickup, and the hold amount for a van tends toward the higher end of that range. If your license uses a non-Latin script, bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Traveler Tips & Price Insights

What is the most popular rental car type in Baltimore?

minivan rental cars (minivan or similar) are the most popular option in Baltimore.

Popular Car Types

minivan
Minivan
1

Which is the cheapest car rental agency in Baltimore?

In the last 72 hours, the cheapest rental cars were from Avis at /day.

Average Price by Rental Company

Frequently Asked Questions

What does my van rental in Baltimore through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Baltimore, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip in Baltimore.

Will I face unexpected charges when I rent a van in Baltimore through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your van booking in Baltimore are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Baltimore charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my rental van at BWI Airport in Baltimore?

All van rentals at Baltimore BWI Airport are handled at the Consolidated Rental Car Facility located at 7432 New Ridge Road, Hanover, MD 21076. The facility is off-airport, so you cannot walk there from the terminal.

After collecting your baggage, follow these steps:

  • Go to the lower level (arrivals) of the terminal and head to the inner curb at Doors 1, 11, or 16 in Area B.
  • Board the free Rental Car Shuttle, which runs 24 hours a day, 7 days a week, every 5 to 10 minutes (up to 25 minutes between 1 a.m. and 5 a.m.).
  • The shuttle goes directly to the Consolidated Facility, a ride of roughly 5 to 10 minutes.
  • At the facility, go to your van rental company's counter with your documents, credit card, and booking confirmation.

From baggage claim to driving away, allow 45 to 75 minutes under normal conditions. Counter hours vary by brand, so if you are arriving very late, confirm after-hours arrangements with your rental company in advance. For after-hours van returns, you can leave the keys in the unlocked vehicle and take the shuttle back to the Baltimore terminal.

Are there toll roads near Baltimore I should know about when renting a van?

Yes, Baltimore has several major toll roads that van rental drivers will likely encounter, and most are cashless or primarily electronic.

Key tolled facilities near Baltimore include:

  • Fort McHenry Tunnel (I-95): US$3 to US$6 for standard 2-axle vehicles
  • Baltimore Harbor Thruway Tunnel (I-895): US$3 to US$6
  • John F. Kennedy Memorial Highway (I-95 north): US$6 to US$12
  • Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9
  • William Preston Lane Jr. Memorial (Bay) Bridge: US$2.50 with E-ZPass
  • Intercounty Connector (MD 200): US$0.07 to US$0.35 per mile

Maryland uses E-ZPass as its primary electronic toll system. If you do not enroll in a toll program, cameras capture your van's license plate and a mailed invoice is sent. Unpaid tolls can result in civil penalties and vehicle registration suspension.

Your van rental will come with an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day, with some brands capping the rental period at around US$34.65) or pay per use, which adds the actual toll plus an administrative processing fee. There are no congestion charges or emissions zones in Baltimore or Maryland.

Are there overnight parking restrictions for a rental van in Baltimore?

Yes, Baltimore enforces strict overnight parking restrictions that directly affect van rentals, and these rules are more aggressive than in most U.S. cities.

Rental vans are typically classified as commercial vehicles under Baltimore's code. Key restrictions include:

  • Vans classified as commercial vehicles cannot park on residential streets for more than 1 hour, and overnight parking between 1 a.m. and 7 a.m. is prohibited in residential zones.
  • Violations carry fines of US$220 to US$250, with 24-hour enforcement that began in 2023.
  • Vehicles over 20,000 lbs GVW are fully banned from residential stops beyond 1 hour.
  • No permit exemptions exist for rental vans, meaning off-street or garage storage is effectively required overnight.

This is a significant practical consideration when planning your Baltimore van rental. If your accommodation does not have a private garage or off-street lot, you will need to arrange alternative overnight storage. These rules differ substantially from many other U.S. cities where commercial vehicle parking is more loosely enforced.

Can I get toll cashback on my Baltimore van rental?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Baltimore van rental.

Given that Baltimore has multiple cashless toll roads, including the Fort McHenry Tunnel (I-95), the Baltimore Harbor Thruway Tunnel (I-895), and the Kennedy Memorial Highway, toll costs can add up quickly during a van rental. This benefit helps offset those costs.

To claim your cashback:

  • Email [email protected] within 30 days of returning your van.
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The cashback does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

What documents do I need to pick up a rental van in Baltimore?

To pick up a rental van in Baltimore, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy).
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold.
  • A passport or valid government-issued photo ID (particularly important for visitors arriving internationally).
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling, as U.S. issuers like AAA do not issue IDPs to non-U.S. license holders.

Debit cards and prepaid cards are not accepted for the security deposit on a van rental in Baltimore. Bring a physical major credit card with sufficient available credit.

How do speed cameras work in Baltimore for van rental drivers?

Baltimore operates one of the most extensive automated speed camera networks in the United States, and van rental drivers should be aware of how enforcement works before driving in the city.

Key facts about Baltimore speed cameras:

  • Cameras are concentrated in residential corridors and school zones, not just highways. Active locations include areas like Hamilton Hills (5000 block of East Northern Parkway) and Mount Washington (6000 block of Falls Road).
  • New cameras activated in early 2026 near East Baltimore schools on Harford Avenue and Argonne Drive enforce weekdays from 6 a.m. to 8 p.m.
  • Fines are tiered: US$40 for 12 to 15 mph over the limit, rising to US$425 for 40 or more mph over. No license points are issued, but fines are mailed to the registered vehicle owner, which means your van rental company will pass the charge to you.
  • Red light cameras also operate at intersections in neighborhoods such as Greenmount West and Reservoir Hill.

Camera placement in Baltimore is data-driven, targeting areas with high speeding rates and pedestrian risk. This differs from many U.S. cities where enforcement focuses primarily on highways. When driving your van in Baltimore, strictly observe posted speed limits in all residential and school-zone areas.

Is a credit card required to rent a van in Baltimore?

Yes, a major credit card in the main driver's name is required to rent a van in Baltimore. The card must be physical (not virtual or digital wallet only) and must have the driver's name printed on it.

At pick-up, the rental company places a temporary security hold on your card. For a van rental in Baltimore, typical holds in the United States range from US$300 to US$400 for standard vehicles, though the amount can be higher for larger or premium van classes. This hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

Important points to keep in mind:

  • Debit cards and prepaid cards are not accepted for the security deposit.
  • Digital wallets such as Google Pay or Apple Pay are not accepted at the counter for the deposit.
  • The card must belong to the main driver; a third party's card is not permitted.
  • Even if you prepaid your van rental booking online, you must still present a physical credit card at the Baltimore counter for the hold.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.

Does travel assistance cover a breakdown in my Baltimore van rental?

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can help in situations such as a breakdown or accident during your Baltimore van rental. However, this benefit does not apply to U.S. or Canadian residents; it is available only to travelers from outside North America.

Coverage typically includes:

  • Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents).
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

This coverage is not a substitute for Collision Damage Waiver (CDW/LDW), which protects the van itself, or for Third-Party Liability (LIS/ALI/SLI), which covers damage or injury to others. For a breakdown specifically, contact the roadside assistance number listed on your rental agreement, as that is handled separately by the rental partner.

To reach travel assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your Baltimore van rental.

Can a driver under 25 rent a van in Baltimore?

Yes, drivers aged 21 to 24 can rent a vehicle in Baltimore, but renting a van specifically is subject to significant restrictions that make it very difficult for under-25 drivers.

In the United States, most rental partners restrict van and minivan categories to drivers aged 25 and older. This applies to full-size vans, passenger vans, and minivans. Even if a young driver qualifies for a young-renter surcharge exception, vans are typically excluded from eligible vehicle classes.

For drivers aged 21 to 24 in Baltimore:

  • A daily young-renter surcharge applies on top of the rental rate.
  • Van and minivan categories are generally restricted to drivers 25 and older across all major partner brands.
  • Vehicle classes typically available to under-25 drivers are limited to economy, compact, intermediate, and compact SUV categories.

One exception applies to Latin American and Caribbean travelers aged 21 to 24 booking through Hola Car Rentals with Avis or Budget: the underage fee may be waived, but this exception does not extend to van categories. The waiver covers only economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV classes.

If you are under 25 and need a van in Baltimore, contact customer service before booking to confirm availability at your specific location.

How does the fuel policy work for a van rental in Baltimore?

Van rentals in Baltimore follow a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid additional charges.

At pick-up:

  • Check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge.
  • Ask the agent for the nearest gas station to the return location at the Baltimore Consolidated Rental Car Facility (7432 New Ridge Road, Hanover, MD 21076).

At return, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the van without a full tank, the rental company may charge:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices.
  • An administrative refueling service fee.

For after-hours van returns at Baltimore BWI, leave the fuel receipt in the envelope provided and keep a photo of the full gauge on your phone as documentation. The security deposit hold and fuel charges are separate; the hold is released after return, while fuel charges are billed only if the tank is not full.

Can I add an additional driver to my van rental in Baltimore?

Yes, you can add an additional driver to your van rental in Baltimore, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If not included, daily fees apply by brand:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes.
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes.
  • Alamo, National, and Enterprise: US$15 per day plus taxes.

Requirements for adding a driver to your Baltimore van rental:

  • The additional driver must be present at the counter at pick-up with a valid driver's license.
  • They must meet the minimum age requirements; for a van, this typically means being at least 25 years old.
  • For Avis, Budget, and Payless, additional drivers must generally be at least 25 at pick-up.
  • If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is required.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the van may void coverage.

Is the van model I book in Baltimore guaranteed?

No, the specific van model shown during booking in Baltimore is not guaranteed. Rental companies operate on a vehicle category basis, meaning you are guaranteed a vehicle within the class you selected (for example, a full-size passenger van or a minivan category), but the exact make and model may vary.

This is standard practice across all major rental partners operating in Baltimore, including those at the BWI Consolidated Rental Car Facility. If the specific van model matters for your trip, such as needing a particular seating configuration or cargo capacity, it is worth calling the rental counter directly after booking to check current fleet availability.

When picking up your van in Baltimore, if the vehicle offered does not match the category you booked, you are entitled to a comparable substitute within the same class. If you are offered an upgrade, confirm whether any additional charges apply before accepting.

For the most accurate information on what van types are available at your Baltimore pickup location and dates, use the booking search tool to filter by vehicle class and review the category description carefully before confirming your reservation.

What insurance options should I consider for a van rental in Baltimore?

When renting a van in Baltimore, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the van itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people, and it excludes prohibited use such as off-road driving or driving under the influence.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van in Baltimore. Some U.S. states require rental companies to include a state-minimum liability amount, but this is not universal. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your van rental for adequate protection.

Common exclusions to be aware of for a van rental in Baltimore:

  • Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW/LDW.
  • Drivers not listed on the rental agreement are not covered.
  • Incidents in restricted areas or involving prohibited use void coverage.

Review your booking confirmation carefully to see which coverages are included in your Baltimore van rental rate before deciding whether to add optional protections at the counter.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo