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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 yesterday
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 13 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Boston include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Boston, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Boston.

Will I face unexpected charges at the Thrifty counter in Boston when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Boston are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Boston charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get to the Thrifty counter at Boston Logan Airport?

At Boston Logan Airport (BOS), Thrifty operates out of the Rental Car Center (RCC), which is not inside the terminals. After collecting your bags, follow the Ground Transportation signs to the lower level of your arrival terminal and board the free On-Airport Shuttle (Routes 22, 33, or 55) marked for the Rental Car Center.

  • Shuttles run approximately every 5 to 6 minutes during the day; Route 55 covers early morning and late evening hours
  • The ride from the terminal curb to the RCC takes roughly 10 to 15 minutes including the wait
  • Once at the RCC, proceed to the Thrifty counter and then to the vehicle bay, which takes an additional 2 to 5 minutes after paperwork is complete

If you cannot find the shuttle stop, ask any airport staff member at the Ground Transportation area on the lower level. Bring your booking confirmation, a physical major credit card in the main driver's name, and all required documents to the Thrifty counter in Boston.

What are the Thrifty counter hours at Boston Logan Airport?

The Thrifty location at Boston Logan Airport (BOS) is open from 6:00 AM to 1:30 AM daily, seven days a week. This extended schedule is designed to accommodate most flight arrivals and departures in Boston.

If your flight lands between 1:30 AM and 6:00 AM, you will not be able to pick up your Thrifty rental during that window. In that case, consider scheduling your pickup for after 6:00 AM or booking a later arrival time on your reservation.

Keep in mind that rental companies will generally hold your booking for up to 24 hours from the original pickup time if you are delayed. If your delay exceeds 24 hours, contact support as soon as possible to avoid losing your reservation. Always confirm hours on your Thrifty rental agreement, as schedules can change on holidays.

What documents do I need to pick up a Thrifty rental car in Boston?

To pick up your Thrifty rental car in Boston, you must bring the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name
  • A physical major credit card with the driver's name printed on the card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

Digital documents are not accepted at the Thrifty counter in Boston. All documents must be physical originals. Debit and prepaid cards are not accepted for the security deposit hold.

How do toll roads work with a Thrifty rental car in Boston?

Boston and the wider Massachusetts area use a fully cashless toll system called EZDriveMA, which relies on E-ZPass MA transponders and Pay By Plate MA license plate billing. There are no cash toll booths on roads like the Massachusetts Turnpike (I-90), the Sumner Tunnel, the Ted Williams Tunnel, or the Tobin Memorial Bridge.

Your Thrifty rental vehicle in Boston will come equipped with an electronic toll device. At the counter you have two options:

  • Purchase an unlimited toll package, typically priced between US$11 and US$25 per rental day, which covers all tolls during your rental
  • Opt out and pay per use, in which case Thrifty will bill the actual toll amounts plus administrative processing fees to your credit card, often weeks after the rental ends

If you drive through a toll without enrolling in a program, the toll agency invoices the vehicle's registered owner (Thrifty), who then passes the charge plus their own admin fees to you. To avoid surprises, review the toll program terms carefully before signing the rental agreement in Boston.

All bookings include Tolls Cashback from Hola Car Rentals, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

What extra fees and taxes apply to Thrifty rentals at Boston Logan Airport?

Renting a Thrifty car at Boston Logan Airport (BOS) adds several mandatory fees on top of the base rate. These are standard airport and state charges that apply to all rental companies at BOS, not just Thrifty.

  • Massachusetts state sales tax: approximately 7.5% to 8.75%
  • Airport concession recovery fee: approximately 10% to 12% of the base rate
  • Customer facility charge (CFC): approximately US$4.62 per rental day
  • City vehicle rental tax: approximately 1%

Combined, these surcharges can add 25% to 35% on top of your base rate. This is higher than many other U.S. airports because of the city surcharge layered on top of standard airport fees.

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Thrifty counter in Boston. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the rental is complete.

How much is the security deposit for a Thrifty car in Boston?

When you pick up your Thrifty rental in Boston, the counter will place a temporary authorization hold on your credit card as a security deposit. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles rented in the United States, typical holds range from US$300 to US$400, though the exact amount at the Thrifty counter in Boston may vary depending on the vehicle class, rental duration, and season. Premium or specialty vehicles may carry higher holds.

  • Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted for the deposit
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • Bring a backup credit card in case your primary card is declined

After you return the Thrifty vehicle in Boston, the hold is released. Your bank controls how quickly it reappears in your available balance, which can take up to 15 business days.

Can I add an additional driver to my Thrifty rental in Boston?

Yes, you can add an additional driver to your Thrifty rental in Boston, but the additional driver must be present at the counter at pickup with a valid driver's license and any required identification.

For Thrifty in Boston, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period. This fee is paid directly at the Thrifty counter in Boston and is not prepaid through your booking.

  • Check your booking confirmation first: if it states additional driver is included, no fee applies for the first extra driver
  • The additional driver must meet the same minimum age and document requirements as the main driver
  • If the additional driver's license uses a non-Latin alphabet, they will also need an International Driving Permit

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the Thrifty car in Boston without being named on the contract may void coverage entirely.

Does Hola Car Rentals offer Tolls Cashback for Thrifty rentals in Boston?

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls you pay during your Thrifty rental in Boston.

Boston's roads are fully cashless, meaning you will encounter tolls on the Massachusetts Turnpike (I-90), the Sumner Tunnel, the Ted Williams Tunnel, and other routes without any option to pay cash. Whether you use Thrifty's toll program or are billed via Pay By Plate MA, those toll charges are eligible for the cashback.

To claim your Tolls Cashback after your Thrifty rental in Boston:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the signed Thrifty rental agreement, and a toll receipt or itemized invoice showing the charges

The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

What is the minimum age to rent a Thrifty car in Boston?

The minimum age to rent a Thrifty car in Boston without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee at the Thrifty counter in Boston.

Massachusetts does not have the same age exception as New York or Michigan, so the standard Thrifty policy applies: drivers under 21 are generally not eligible to rent.

  • Drivers aged 21 to 24 pay a young-renter surcharge on top of the base rate
  • Most vehicle classes including full-size, SUVs, minivans, luxury, and premium categories are restricted to renters aged 25 and older
  • Economy, compact, and intermediate vehicles are typically the only classes available to under-25 renters at the Thrifty counter in Boston

Regardless of age, all renters must present a valid driver's license and a physical major credit card in the main driver's name for the security deposit hold. If you are unsure whether your age affects your eligibility for a specific vehicle class at the Boston location, contact customer support before booking.

Can I pick up a Thrifty car in Boston and return it to a different city?

Yes, one-way rentals are possible with Thrifty in Boston, but a drop-off fee may apply depending on your return location, and not all routes are available.

When booking a one-way rental from Boston, the drop-off fee is shown during checkout under the section labeled to pay at destination. The fee varies based on the distance between Boston and the return city, the vehicle class, and the season.

  • Returning to another location within the same city or metro area often carries no drop-off fee
  • Returning to a different state or distant city typically incurs a one-way fee that can vary significantly
  • Cross-border one-way rentals (for example, from Boston to Canada) may be restricted or require special authorization from Thrifty

If the drop-off fee does not appear during your Boston booking, it means no fee applies for that specific route. If the Thrifty counter in Boston charges a fee that was not disclosed on your confirmation, keep all paperwork and contact support after the rental ends.

What driving challenges should I know before renting a Thrifty car in Boston?

Boston has some of the most complex road layouts in the United States, and first-time drivers in the city often find it more demanding than other major destinations. Knowing what to expect before picking up your Thrifty rental in Boston can save significant stress.

  • Streets follow old cow-path patterns rather than a grid, creating irregular multi-leg intersections, including six-way junctions in areas like Back Bay where diagonal roads like Columbus Avenue cut across the layout
  • The Massachusetts Turnpike (I-90) Allston Interchange is undergoing major reconstruction through 2026, with altered ramp configurations and reduced lanes near Logan Airport
  • Storrow Drive is a narrow, winding riverfront road that feeds downtown Boston and can become congested during events
  • Rotaries (traffic circles) are common, and local drivers treat them as high-speed yield situations that may differ from what you are used to at home
  • Reversible HOV lanes on I-93 require close attention to overhead signage

State police actively patrol I-90 and I-93 merge points. Use GPS navigation throughout your Thrifty rental in Boston, and allow extra time when driving near the airport or downtown during morning and evening peak hours.

What fuel policy applies to my Thrifty rental in Boston?

Your Thrifty rental in Boston follows a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Boston location
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Boston with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

If the vehicle was not full at pickup, ask the Thrifty agent to record the exact level on the agreement and return it at that same level. The Prepaid Fuel option may be offered at the counter as an alternative, but any unused fuel is generally non-refundable if you choose that option.

Does travel assistance come with my Thrifty booking in Boston?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Thrifty rental in Boston as well. However, this benefit does not apply to residents of the United States or Canada.

If you are traveling to Boston from outside North America and something goes wrong during your Thrifty rental, such as a medical emergency, a highway breakdown requiring legal assistance, or luggage lost by the airline, the travel assistance coverage can help.

Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your Thrifty rental in Boston.

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