VERIFIED REVIEWS
Frequently Asked Questions
What does my SUV rental in Denver through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Denver, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Denver.
Will I face unexpected charges when I rent an SUV in Denver through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your SUV booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my SUV rental at Denver International Airport?
After landing at Denver International Airport (DEN), follow the "Rental Cars" signs from baggage claim to Level 5, Island 4 of the Jeppesen Terminal. East side doors are numbered 505 to 513 and west side doors 504 to 512. From there, board the courtesy shuttle to your rental company's lot, a ride of roughly 5 to 10 minutes along the airport roadways.
There is no walking path or train connecting the terminal to the SUV rental lots. The shuttle is the only way to reach the counters. Once at the lot, present your driver's license, credit card, and booking confirmation. Before driving your SUV away, inspect it carefully for any pre-existing damage and make sure anything noted is recorded on the rental agreement.
Allow 30 to 60 minutes from baggage claim to driving away, and a bit more during peak travel periods or if your SUV requires an availability check. Return your SUV by following the blue and white "Rental Car Return" signs along Peña Boulevard to your provider's designated area, where an agent will check the odometer, fuel level, and vehicle condition before shuttling you back to the terminal.
Are there toll roads near Denver that affect my SUV rental?
Yes, there are several cashless toll roads near Denver that will affect your SUV rental. Colorado's ExpressToll system covers the main routes you are likely to use.
- E-470: a 47-mile loop around the Denver metro area, including the route to Denver International Airport
- I-25 Express Lanes: approximately 7 miles between US-36 and downtown Denver, with variable pricing of roughly US$0.50 to US$5.00 per trip
- US-36 Express Lanes and the Northwest Parkway
All of these roads are fully cashless. Overhead cameras photograph license plates and bill either through an ExpressToll account (with a transponder) or through License Plate Tolling (LPT), which is the higher undiscounted rate. There are no cash booths anywhere on these routes.
Your SUV rental will already have an electronic toll device installed. At the Denver counter you can choose an unlimited toll package, typically priced between US$11 and US$25 per day depending on the partner, or pay per use. If you opt out entirely, the rental company will bill you the undiscounted LPT rate plus administrative fees, which can reach US$9.99 per day on top of the actual toll charges. There are no congestion zones or emissions charges in Denver, only these express lane tolls.
What documents do I need to pick up my SUV rental in Denver?
To pick up your SUV rental in Denver, bring the following physical documents to the counter.
- Your original, unexpired driver's license in the main driver's name
- A major credit card with the driver's name printed on the physical card, used for the security deposit hold
- Your passport or a valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required at most Denver counters.
All documents must be physical originals. Digital copies shown on a phone are not accepted at the SUV rental counter. Debit cards and prepaid cards are not accepted for the security deposit hold, so bring a major credit card with sufficient available credit. A backup credit card is also a smart precaution in case your primary card is declined.
Can I get tolls cashback on my SUV rental in Denver?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV rental in Denver.
Given that Denver's toll network, including E-470, the I-25 Express Lanes, and US-36, is entirely cashless and charges can add up quickly for an SUV rental, this benefit is worth claiming. The reimbursement covers the lesser of your actual toll costs or 5% of your booking total. For example, if your Denver SUV booking totals US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30.
To claim, email [email protected] within 30 days of returning your SUV. Include:
- Your Hola Car Rentals reservation confirmation
- A copy of the rental agreement signed at pick-up
- A receipt or statement showing the toll charges paid (toll provider invoice, final rental invoice with an itemized toll line, or transponder statement)
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions after 30 days are not accepted.
How does the fuel policy work for SUV rentals in Denver?
SUV rentals in Denver follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid extra charges.
At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the gauge. If the tank is not full at pick-up, the agent must note the actual level on the agreement, and you only need to return it at that same level.
When returning your Denver SUV, refuel within roughly 10 miles of the return location at Denver International Airport. Stations on Tower Road, just before the rental return loop on Peña Boulevard, are the closest option. Keep your receipt showing the date, time, and station address.
If you return the SUV below the recorded starting level, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a refueling service fee. For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge as evidence.
Are there photo speed cameras or red-light cameras that can affect my SUV rental in Denver?
Yes, Denver operates both photo radar vans and fixed red-light cameras that can generate fines billed to your SUV rental after the trip.
Photo radar vans are deployed in residential zones with speed limits at or below 35 MPH, in park-adjacent areas, school zones, and work zones. They operate from 6 AM to 9:30 PM, with an agent on site who visually confirms violations. Fines are typically US$40 to US$80 and are charged to the registered vehicle owner, meaning the rental company will pass them on to you along with an administrative fee. No license points are issued, but the financial charge still applies to your SUV rental.
Fixed red-light cameras run 24 hours a day at four specific intersections in Denver, including 6th and Kalamath eastbound, 6th and Lincoln eastbound, 8th and Speer westbound, and 36th and Quebec northbound. Crossing the white stop bar with your front tires triggers a US$40 fine; rear tires crossing the line results in a US$75 fine. This applies even when making a legal right turn on red after stopping, so be precise about where your SUV stops at these intersections.
Work zones on routes such as Highway 119 also feature automated speed enforcement beyond standard officer patrols.
What is the security deposit for an SUV rental in Denver?
For an SUV rental in Denver, the rental company will place a temporary authorization hold on your credit card at pick-up. For most locations in the United States, this hold is typically around US$300 to US$400 for standard vehicles, and it may be higher for larger or premium SUV classes.
The hold is not a charge. It temporarily reduces your available credit until the rental company releases it after you return the SUV. Your bank or card issuer then controls how quickly the hold disappears from your statement, which can take up to 15 business days.
- Only a major credit card with the driver's name printed on the physical card is accepted for the deposit
- Debit cards, prepaid cards, and virtual card numbers are not accepted
- The card must be in the main driver's name
- Make sure your card has enough available credit to cover the hold plus any expected charges
Even if you prepaid your Denver SUV booking online, you must still present a physical credit card at the counter for the deposit. Bringing a backup credit card is a good precaution in case your primary card is declined. If your card is issued outside the United States, notify your bank before travel to prevent fraud blocks on the in-person authorization.
Does travel assistance cover a breakdown in my Denver SUV rental?
Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if you experience an emergency during your Denver SUV rental, including situations on Colorado highways or in more remote areas around the city.
The core benefits typically included are:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage is separate from roadside assistance for the SUV itself, which is handled by the rental partner. For vehicle-specific issues such as a flat tire or mechanical failure on your Denver SUV, contact the roadside assistance number listed on your rental agreement.
To reach Terrawind for a travel emergency during your Denver SUV rental, call +1 888 980 9992 (available 24 hours a day, 7 days a week) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready.
Important: this travel assistance benefit does not apply to residents of the United States or Canada. Check your booking confirmation to verify whether coverage is included in your specific rate.
Can I add an additional driver to my SUV rental in Denver?
Yes, you can add an additional driver to your SUV rental in Denver, either at no cost if your rate includes it or for a daily fee paid at the counter.
When an additional driver is not included in your rate, the typical fees at Denver counters are:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
The additional driver must be present at the Denver pick-up counter with their own valid driver's license. If their license is not in English or does not use a Latin alphabet, they will also need an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement before the SUV leaves the lot.
Only drivers listed on the rental agreement are covered by the SUV's insurance protections. Anyone who drives the vehicle without being named on the contract may void coverage entirely. Check your booking confirmation before arriving at the Denver counter to see whether your rate already includes one free additional driver.
What insurance do I need for an SUV rental in Denver?
For an SUV rental in Denver, two main types of coverage are worth understanding before you reach the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the SUV itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Denver SUV. Colorado does not universally require rental companies to include state-minimum liability, so coverage levels can vary by partner. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your SUV rental to ensure you are protected on Denver roads and Colorado highways.
- CDW/LDW covers the rental SUV itself
- LIS/ALI/SLI covers third parties you may injure or whose property you may damage
- Neither covers your personal belongings (PEC) or your own injuries (PAI)
Review your booking confirmation to see which protections are already included in your Denver SUV rate before accepting or declining anything at the counter.
Is there a minimum age to rent an SUV in Denver?
Yes, the minimum age to rent an SUV in Denver without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent in Colorado but will be charged a daily underage fee and face restrictions on which SUV classes are available.
Most rental partners in Denver restrict larger and premium SUV categories to drivers aged 25 and older. Compact and intermediate SUV classes are generally the only SUV options available to drivers under 25. Full-size SUVs, premium SUVs, and luxury vehicles typically require the main driver to be at least 25.
Typical young-renter surcharges at Denver counters are:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Hola Car Rentals rates fulfilled by Avis or Budget in Denver. The waiver must appear explicitly on the booking confirmation and applies only to specific vehicle categories. Check your confirmation or contact support to verify eligibility before arriving at the Denver SUV counter.
Can I do a one-way SUV rental from Denver to another city?
Yes, one-way SUV rentals from Denver to another city are generally available, but a drop-off fee will usually apply and the amount varies by route, rental partner, and SUV class.
When booking a one-way SUV rental from Denver, the drop-off fee appears on the rate details page under the "To pay at destination" section during checkout. It is not included in the prepaid rate and cannot be paid in advance online. Larger SUV classes can carry higher repositioning fees because they are more costly to move between locations.
- Denver to another city in Colorado or a nearby state: a drop-off fee typically applies and varies by distance
- Denver to a distant city or cross-country: a drop-off fee almost always applies and can be significant
- Cross-border one-ways (for example, into Canada or Mexico): often restricted or not permitted depending on the partner
If you need to change your drop-off location after booking your Denver SUV, contact support as soon as possible. Mid-rental route changes must be approved by the partner and may increase the fee or affect availability. Always verify the drop-off fee shown on your confirmation matches what the Denver counter presents at pick-up.
Are there airport fees or local taxes added to SUV rentals at Denver International Airport?
Yes, renting an SUV at Denver International Airport (DEN) adds several fees and taxes on top of the base rate. These are standard for airport SUV rentals in the United States and are either included in your prepaid rate or listed under "To pay at destination" on your booking confirmation.
- Concession recovery fee: typically 10% to 20% of the base rate, charged by the airport for operating on airport property
- Customer facility charge (CFC): approximately US$4.50 to US$6.00 per rental day, covering the cost of the shuttle and rental lot infrastructure at DEN
- Colorado state and Denver local sales and use taxes: a combined rate of approximately 10.8%, though exact 2026 figures may vary
These charges apply to all SUV rentals picked up at Denver International Airport regardless of which partner brand you use. They are not unique to any one company. If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," these items should already be accounted for and you should not be billed again at the Denver counter. If you are charged for something that your confirmation shows as included, the No Extra Charges© guarantee may apply. Review your confirmation carefully before arriving at the DEN SUV rental counter.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe