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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 17 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my SUV hire in Augusta through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Augusta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Augusta.

Will I face unexpected charges when I hire an SUV in Augusta through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Augusta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Augusta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my SUV hire at Augusta Regional Airport?

At Augusta Regional Airport (AGS, 1634 Aviation Way, Augusta, GA 30906), hire car counters for providers including Alamo, Hertz, and Thrifty are located inside the terminal. Some SUV hire providers use on-site lots while others operate offsite lots accessed by a shuttle from the terminal.

When you arrive at Augusta Regional Airport, follow the car hire signs inside the terminal to reach the desks. If your SUV hire provider uses an offsite lot, proceed to the designated shuttle stop outside the terminal and board the shuttle displaying your brand's logo. Allow extra time after baggage claim, as the full process from arrival to driving away typically takes 20 to 45 minutes depending on queue length and whether a shuttle is required.

If you booked through a centre in downtown Augusta such as Enterprise at 1202 Walton Way, you will need separate transport from the airport to that address, as it is not at AGS.

What documents do I need to pick up an SUV hire in Augusta?

To collect your SUV hire in Augusta, you must bring the following physical documents to the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A physical major credit card with the driver’s name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents presented at the Augusta SUV hire counter must be physical. Digital copies shown on a phone or tablet are not accepted. Bring a backup credit card in your name in case your primary card is declined.

Do I need an International Driving Permit to hire an SUV in Augusta?

An International Driving Permit (IDP) is recommended but not strictly mandatory for most visitors hiring an SUV in Augusta, with one important exception: if your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required.

For all other foreign licences not issued in English or by an EU/EEA country, carrying an IDP alongside your original licence is strongly recommended to avoid any issues at the Augusta SUV hire counter.

Key points to keep in mind:

  • The IDP is a translation document only and must be carried together with your original licence
  • It is not a standalone licence and will not be accepted without the original
  • Obtain your IDP in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders

The hire partner's desk requirements and local law at your Augusta pickup location are the final authority, so always review your booking confirmation for any specific requirements.

How do tolls work when hiring an SUV in Augusta, Maine?

If you are hiring an SUV in Augusta, Maine and plan to travel on the Maine Turnpike, you will encounter the E-ZPass electronic toll system. Maine has largely eliminated cash toll booths, so cashless tolling is the standard.

Your SUV hire vehicle comes equipped with an electronic toll device. At the Augusta pickup counter you have two options:

  • Purchase an unlimited toll package, which typically costs between US$11 and US$25 per rental day depending on the provider, covering all tolls during the rental period
  • Opt out and pay per use, in which case the hire company charges you the actual toll amount plus a daily or per-transaction administrative fee each time you use a toll road

If you drive through an E-ZPass lane without enrolling in the hire company's toll programme, the hire company will receive a notice and charge your credit card for the transaction plus processing fees. Toll charges often appear on your statement four to six weeks after the hire ends.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Augusta SUV hire. Submit your claim to [email protected] within 30 days of returning the vehicle, attaching your hire agreement and toll receipts.

What is the security deposit for an SUV hire in Augusta?

When you pick up your SUV hire in Augusta, the hire partner will place a temporary authorisation hold on your credit card. For hires in the United States, this hold is typically around US$300 to US$400 for standard vehicles, though the amount can be higher for larger or premium SUV classes.

Important things to know about the deposit hold:

  • It is a temporary authorisation, not a charge, but it reduces your available credit until released
  • Only a physical major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit cards and prepaid cards are not accepted
  • After you return the SUV in Augusta, the hold is released, but your bank may take up to 15 working days to reflect the release
  • Bring a backup credit card in your name in case your primary card is declined

The exact hold amount for your Augusta SUV hire is set by the hire desk and may vary by location, season, and vehicle class. Confirm the amount with the agent before they process your card.

Are there age restrictions for hiring an SUV in Augusta?

Yes, age restrictions apply to SUV hires in Augusta. The standard minimum age to hire without a surcharge in the United States is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most SUV classes are restricted to drivers aged 25 and older.

Specifically for SUV hires in Augusta, vehicle class restrictions typically mean that full-size SUVs and premium SUVs require the main driver to be at least 25. Compact and intermediate SUV categories may be available to drivers aged 21 to 24, subject to the young-renter surcharge.

Additional points to note:

  • The young-renter surcharge is paid at the counter and varies by hire partner and location
  • A valid driver’s licence and a physical major credit card in the main driver’s name are still required regardless of age
  • Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Avis or Budget rates for certain SUV categories; check your booking confirmation to see if this applies
Can I add an additional driver to my SUV hire in Augusta?

Yes, you can add an additional driver to your SUV hire in Augusta, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Daily fees when not included vary by partner:

  • Avis, Budget, and Payless: US$13 per hire day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

To add an additional driver to your Augusta SUV hire, the extra driver must be physically present at the counter at pickup with a valid driver’s licence (and an IDP if required). Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW.

Check your booking confirmation before arriving in Augusta to see whether an additional driver is already included in your rate.

What driving rules in Augusta should SUV renters know?

Augusta, Maine has several local driving rules that are worth knowing before you get behind the wheel of your SUV hire.

  • Headlights are required whenever visibility is under 1,000 feet or when windscreen wipers are in use
  • You must maintain at least 3 feet of clearance when overtaking cyclists, which is stricter than many other US locations
  • U-turns are generally permitted unless signed, but are banned in business districts
  • Loud or unusual vehicle noise audible from 25 feet away is prohibited, which is relevant for SUV hires with modified exhausts or roof-mounted equipment
  • Drivers under 18 face a midnight to 5 a.m. curfew and are banned from using a phone whilst driving
  • Speeding 30 or more miles per hour over the limit is treated as a criminal offence and can result in licence suspension

For SUV hires specifically, Augusta enforces detailed parking rules including no more than 12 continuous hours in one spot and a 10-foot clearance from fire hydrants. Seasonal street parking bans run from mid-October or mid-November through April 1 or April 15 on many streets, which can make parking a larger SUV more challenging during winter months.

Does travel assistance come with my SUV hire in Augusta?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your SUV hire in Augusta as well. However, this benefit is available only to non-North American customers; residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance included with your Augusta SUV hire typically covers:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is particularly useful if you experience a breakdown or medical emergency whilst driving your SUV on routes such as the Maine Turnpike or in more remote areas around Augusta. To get help 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001, providing your full name and booking confirmation number.

This coverage does not replace CDW/LDW for damage to the SUV itself, nor does it cover third-party liability. Review your booking confirmation for the exact terms and limits that apply to your Augusta hire.

What is the fuel policy for an SUV hire in Augusta?

The standard fuel policy for an SUV hire in Augusta is Full-to-Full. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow for your Augusta SUV hire:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Augusta return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV in Augusta with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Ask the agent at the Augusta counter for the nearest fuel station to the return location, or use a navigation app to find one close by before dropping off your SUV.

Can I pick up my SUV hire in Augusta and return it to a different city?

Yes, one-way SUV hires from Augusta to a different city are possible, but a drop-off fee may apply depending on the route, hire partner, and vehicle class.

Key things to know about one-way SUV hires from Augusta:

  • The drop-off fee is route-specific and varies by partner, distance, season, and SUV class; larger or premium SUVs often carry higher repositioning fees
  • The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation; if no fee appears, no drop-off charge applies to your route
  • The drop-off fee cannot be prepaid and is paid at the Augusta pickup counter
  • Cross-border one-way hires (for example, driving your Augusta SUV into Canada) may be restricted or require prior authorisation from the hire partner

If you need to change your return location after booking your Augusta SUV hire, contact support as soon as possible, since route changes can reprice the hire and may increase or add a drop-off fee.

What insurance options are available for an SUV hire in Augusta?

When hiring an SUV in Augusta, you have access to two main types of coverages that work together to protect you on the road.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the SUV itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others whilst driving your Augusta SUV hire. Some US states require hire companies to include a state-minimum liability amount, but not all do. Adding supplementary liability cover of up to US$300,000 is strongly recommended.

Common exclusions to be aware of for your Augusta SUV hire:

  • Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased
  • Coverage is void if an unlisted driver operates the SUV
  • Prohibited use such as off-road driving, racing, or DUI voids all coverages

Review your booking confirmation to confirm which coverages are included in your rate before arriving in Augusta.

What are the counter hours for SUV hire locations in Augusta?

Counter hours for SUV hire locations in Augusta vary by provider and whether you are picking up at Augusta Regional Airport (AGS) or a centre in downtown Augusta.

At Augusta Regional Airport (AGS, 1634 Aviation Way), hire desks for providers such as Alamo, Hertz, and Thrifty generally align their hours with flight schedules, but specific after-hours availability is not guaranteed. Confirm hours directly with your provider before your flight.

For centre in downtown Augusta SUV hire locations, Enterprise at 1202 Walton Way operates on the following schedule:

  • Monday to Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 9:00 a.m. to 12:00 p.m.
  • Sunday: 9:00 a.m. to 12:00 p.m.

After-hours key drop is not available at the Enterprise Walton Way location in Augusta. If you plan to return your SUV outside of operating hours, confirm return options with the specific Augusta location at pickup.

Hire companies will generally hold your SUV reservation for up to 24 hours after the scheduled pickup time if you are delayed. If your delay exceeds 24 hours, contact support as soon as possible to avoid losing your reservation.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo