VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Frequently Asked Questions
Which pickup location is this for Payless in Saint Louis—Lambert Airport (STL) or an off-airport neighborhood office?
This information is specific to the Payless Car Rental location at Saint Louis Lambert International Airport (STL). Picking up your vehicle directly at the airport is designed for maximum convenience, allowing you to transition from your flight to the road with ease. Upon arrival, you can follow the airport signage to the consolidated Rental Car Center where you will find the service counter. This centralized facility streamlines the process for travelers, keeping everything in one accessible place without the need for off-site shuttles.
If I land at STL late at night, what’s the simplest way to find the Payless counter and get to the car without wandering the airport?
Navigating Saint Louis Lambert International Airport to find the rental car area is quite straightforward, even late at night. After you collect your baggage, simply look for and follow the overhead signs for "Rental Car Center" or "Ground Transportation." These signs are prominently displayed throughout both terminals to guide you. The rental car counters are consolidated in a dedicated facility, which means you won't have to search through different parts of the airport. The well-lit walkways and clear signage make the process efficient and easy to manage after a long flight.
How long should I budget from stepping off my flight at STL to actually driving away in my Payless rental?
While timing can vary based on flight arrivals and passenger volume, a good general estimate is to budget between 45 to 75 minutes from deplaning to driving away. This accounts for the time it takes to walk to baggage claim, collect your luggage, and then proceed to the Rental Car Center. The check-in process at the counter and vehicle retrieval are typically efficient. Planning for this window helps ensure a relaxed start to your trip without feeling rushed to get to your first destination.
What’s the easiest route out of Lambert Airport to downtown Saint Louis if I’m trying to avoid confusing interchanges?
For the most direct and least confusing route from STL to downtown Saint Louis, your best option is to take Interstate 70 (I-70) East. The airport has clear signage directing you onto the interstate right from the main exit roads. You will stay on I-70 East for approximately 15 miles, and it will lead you directly toward the downtown area and landmarks like the Gateway Arch. This route avoids most of the complex interchanges you might encounter on other highways, making it ideal for a first-time visitor.
If my hotel is near the Gateway Arch, where do people usually park a rental car overnight without constantly moving it?
When staying downtown near the Gateway Arch, the most reliable option for overnight parking is typically your hotel's dedicated parking facility. Most downtown hotels offer either self-parking in an attached garage or valet services for a daily fee, providing a secure and convenient solution. Alternatively, there are numerous public parking garages in the area that offer overnight rates. It's always a good idea to check with your hotel in advance to understand their specific parking arrangements and recommendations for guests.
What’s it like driving around downtown Saint Louis for a first-time visitor—one-way streets, lane changes, or tricky turns?
Driving in downtown Saint Louis is manageable for a first-time visitor, but it requires your full attention. The city grid includes many one-way streets, so it's essential to watch for signage and trust your GPS. During business hours and event times, you can expect moderate traffic and the need for timely lane changes, especially when approaching highway on-ramps. The key is to plan your route ahead of time, give yourself a few extra minutes, and remain aware of pedestrians and traffic signals.
Where are the most convenient places to stop right after pickup to set up navigation, connect phones, and organize luggage?
Immediately after leaving the airport rental facility, you can find several convenient spots to get organized before hitting the main highway. The airport offers a cell phone lot which is a perfect, safe place to pull over and set up your navigation, connect your phone to the car's Bluetooth, and adjust your mirrors. Alternatively, there are several gas stations and small shopping plazas within a mile or two of the airport exits along major roads like Natural Bridge Road. These locations provide ample parking space to sort out your luggage and get comfortable for the drive ahead.
If I’m staying in The Hill or Central West End, what should I expect for street parking and tight residential streets with a rental car?
In historic neighborhoods like The Hill and the Central West End, you should be prepared for tighter driving conditions and competitive street parking. The streets are often narrower than in modern suburbs, and many are lined with parked cars, requiring careful maneuvering. While street parking is available, it can be limited, especially in the evenings and on weekends. It's wise to check for any posted parking restrictions or permit requirements and be prepared to park a block or two away from your destination during peak times.
How difficult is it to drive between Missouri and Illinois during a Saint Louis trip, especially with the Mississippi River bridges?
Crossing the Mississippi River between Missouri and Illinois is a routine part of driving in the Saint Louis area and is generally not difficult. The major bridges, like the Poplar Street Bridge (I-64/I-55) and the Stan Musial Veterans Memorial Bridge (I-70), are modern interstate structures designed for high traffic volume. While they can get congested during rush hour, they are well-marked and easy to navigate with a GPS. Just be mindful of lane changes as you approach the bridges, as several major highways converge in this area.
Which bridge into Illinois is usually easiest for visitors who aren’t familiar with Saint Louis highway exits?
For visitors unfamiliar with the area, the Stan Musial Veterans Memorial Bridge, which carries I-70, is often considered the easiest and most straightforward option for crossing into Illinois. It was designed to alleviate congestion from the more complex Poplar Street Bridge interchange and typically has a more direct flow of traffic. The approaches and exits are generally less confusing for drivers who are new to the city's highway system. Using this bridge can help simplify your navigation and reduce the stress of last-minute lane changes.
If I’m planning to visit the Saint Louis Zoo and Forest Park, where do I actually park, and how early do lots fill on weekends?
Forest Park offers extensive free parking, but finding a spot near a major attraction like the Saint Louis Zoo on a weekend requires planning. The Zoo has its own dedicated paid parking lots, one on the north side and one on the south, which are the most convenient options. On busy weekends, especially with good weather, these lots can fill up by mid-morning. Arriving before 10:00 AM is a good strategy to secure a spot in the official lots and avoid a long walk from more distant street parking within the park.
What’s the best way to handle parking for the Missouri Botanical Garden—are there lots, street options, or traffic pinch points nearby?
The Missouri Botanical Garden is well-equipped to handle visitors arriving by car, making parking a relatively simple part of your visit. The Garden has a large, free parking lot located directly on-site, just a short walk from the main entrance. On particularly busy days, such as during special events or on beautiful weekends, overflow parking is also available nearby. The surrounding streets are mostly residential, so relying on the official lots is your best and most courteous option.
How should I plan a rental-car day around the Gateway Arch and the riverfront if some roads are closed for events?
When planning a visit to the Gateway Arch, it's wise to check the Arch's official website or local news for any road closures due to events, especially on weekends. The most effective strategy is to park once and explore the area on foot. Numerous parking garages are available downtown, just a few blocks west of the Arch grounds. By securing a spot in one of these garages for the day, you avoid the hassle of navigating potential closures and can easily walk to the Arch, the riverfront, and nearby attractions like the Old Courthouse.
If I’m going to a Cardinals game at Busch Stadium, what’s the least stressful plan for getting there and leaving afterward by car?
For a low-stress trip to a Cardinals game, the best plan is to arrive early and park in a garage slightly further from Busch Stadium. Garages located five or six blocks away often have less traffic and can be easier to exit after the game. Pre-purchasing a parking pass online for a specific garage can also eliminate the stress of searching for a spot. After the game, exercising a little patience or enjoying a post-game snack at a nearby restaurant can help you avoid the immediate traffic surge as the crowds disperse.
What should I know about driving to an event at Enterprise Center, especially during rush hour?
Driving to an event at Enterprise Center during rush hour requires some strategic planning. The arena is located downtown where weekday evening traffic can be heavy, so allow at least 30-45 minutes of extra travel time. Major highways like I-64 will be congested, so consider using city streets like Market or Chestnut for the final approach. Pre-booking your parking in a nearby garage is highly recommended, as it guarantees you a spot and prevents you from circling in heavy traffic looking for an open lot.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe