Payless Car Rental
in Oregon

Hola Car Rentals is the only premium partner of the top car rental brands operating in Oregon, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your Payless booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter in Oregon is located at Portland International Airport (PDX), at 7240 NE Airport Way, Portland, OR 97218. This is the only Payless location in the entire state of Oregon.

To reach the counter after landing, follow the baggage claim signs to the South Tunnel, then walk to the on-site Consolidated Rental Car Facility. No shuttle is needed. The Payless counter is on the first level of the parking garage within that facility.

Vehicle return follows the same process: drive back to the Consolidated Rental Car Facility parking garage, which is the same area where you picked up the car.

Counter hours at the Oregon PDX location run daily from 05:00 to 23:59, with an additional window from 00:00 to 01:00 on most days, so early morning and late-night arrivals are generally covered.

No, Payless does not have any confirmed downtown Portland or off-airport locations in Oregon. The only Payless location in Oregon is at Portland International Airport (PDX).

Some travel search tools may display a "Downtown Portland" option, but those links redirect back to the PDX airport address at 7240 NE Airport Way. No other Oregon cities such as Salem, Beaverton, Eugene, Medford, or Redmond have a Payless location.

If you need a rental car in Oregon and are not arriving through PDX, you may want to consider other partner brands available at regional airports, or check availability through the booking platform for the closest Payless-served location.

To pick up your Payless rental car in Oregon, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Payless counter in Oregon. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the security deposit hold.

Oregon currently has very few toll roads, which makes it simpler for Payless renters compared to many other U.S. states. There are no statewide interstate toll highways in Oregon, and planned tolls on routes such as Interstate 205 bridges have been paused until at least 2026.

The only operational tolls in Oregon are on two Columbia River bridges:

• Hood River-White Salmon Interstate Bridge: US$2.00 for passenger cars, or US$1.00 with a Breezby prepaid account. Payment is accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 for passenger cars, or US$1.25 with a Breezby account.

These bridges are not cashless facilities, so you can pay with cash directly. There is no statewide electronic toll system such as E-ZPass or SunPass operating in Oregon.

If you cross one of these bridges without paying, you must settle the toll online within 7 days to avoid violations and additional administrative fees. All Payless rentals booked through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Oregon rental.

Yes, Payless charges a young driver surcharge in Oregon for renters between the ages of 21 and 24.

The surcharge is US$25.00 per rental day and applies to Economy, Compact, Intermediate, Standard, and Full Size cars, as well as Minivans. Drivers must be at least 21 years old to rent from Payless in Oregon; renters under 21 are not eligible.

Drivers aged 25 and older are not subject to any underage fee when renting from Payless in Oregon.

Additional drivers aged 21 to 24 may also be subject to the surcharge or may not be accepted at the Payless counter in Oregon. For Payless specifically, additional drivers are generally required to be at least 25 years old at the time of pickup.

The young driver surcharge is paid at the counter and is not included in the prepaid booking total. Make sure to Budget for this fee when planning your Oregon rental.

All Payless rentals booked through Hola Car Rentals in Oregon include the Tolls Cashback benefit, which reimburses you for tolls paid during your rental, up to 5% of your total booking value.

While Oregon has very few toll roads, this benefit is useful if your trip takes you across the Hood River-White Salmon Interstate Bridge or the Bridge of the Gods on the Columbia River, or if you drive into neighboring states such as Washington or California where tolls are more common.

To claim your cashback after returning your Payless rental in Oregon:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When picking up your Payless rental car in Oregon, the counter will place a temporary authorization hold on your credit card as a security deposit. This hold is not a charge, but it reduces your available credit until it is released after you return the vehicle.

For standard car classes in the United States, typical holds range from approximately US$300 to US$400, though the exact amount at the Payless counter in Oregon may vary depending on the vehicle class, rental duration, and season. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at the Payless Oregon counter:

• The card must be a major credit card with the driver's name printed on it
• The card must be in the main driver's name
• Debit cards, prepaid cards, and virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

After you return the car, the hold is released. Your bank or card issuer controls how quickly it reappears in your available balance, which can take up to 15 business days.

If you return your Payless rental car in Oregon after the agreed drop-off time, a grace period of approximately 30 minutes typically applies. Returning within that window generally avoids extra charges.

If you return beyond the grace period, Payless may charge an hourly rate from the original pickup time. Rentals returned more than two hours late may be charged for an additional full day.

The Payless counter at Portland International Airport (PDX) in Oregon operates daily from 05:00 to 23:59, with an additional window from 00:00 to 01:00 on most days, which provides flexibility for late-night returns. After-hours key drop is also available at the PDX Consolidated Rental Car Facility.

If you know in advance that you will need more time, contact the Payless counter in Oregon or reach out to support before your scheduled return to explore options for extending your rental. Extending proactively is almost always less expensive than being charged for an unplanned late return.

Yes, most Payless rentals booked through Hola Car Rentals in Oregon include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is especially relevant if you are driving through Oregon's more remote areas, such as the Columbia River Gorge or rural stretches of the state, where a medical situation or travel disruption far from a major city could be stressful without support.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Check your booking confirmation for the exact terms and limits that apply to your Oregon rental.

The insurance coverage included in your Payless rental in Oregon depends on the rate plan you selected when booking through Hola Car Rentals.

The two main types of coverage to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless rental vehicle itself, subject to any applicable deductible shown on your confirmation
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Oregon

CDW and LDW do not cover third-party liability, and LIS does not cover damage to the rental car itself. These are separate protections that work together.

In Oregon, as in most U.S. states, third-party liability is not automatically required by law to be included in every rental, so it is worth confirming whether your Payless booking confirmation shows LIS as included or as an optional add-on.

Review your booking confirmation carefully before arriving at the Payless counter in Oregon to understand exactly what is covered and what deductible, if any, applies.

Yes, you can add an additional driver to your Payless rental in Oregon, but fees and age restrictions apply.

For Payless in Oregon, the additional driver fee is US$13.00 per rental day plus applicable taxes, with a maximum charge of US$65.00 plus taxes for the rental period. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the PDX counter.

Key requirements for adding a driver at the Payless counter in Oregon:

• The additional driver must be present at pickup and show a valid driver's license
• For Payless specifically, additional drivers must generally be at least 25 years old
• If the additional driver's license is not in a Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Payless rental agreement in Oregon are covered by the vehicle's protections. Anyone who drives the car without being named on the contract may void coverage and result in additional charges.

Payless rentals in Oregon follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Oregon Payless rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the PDX Consolidated Rental Car Facility before returning the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Payless vehicle in Oregon with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

For after-hours returns at PDX, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Yes, it may be possible to pick up your Payless rental in Oregon earlier than your scheduled time, but availability is not guaranteed and the booking may be repriced.

Early pickup at the Payless counter in Oregon at PDX depends on whether a vehicle in your reserved class is available at the time you arrive. If you show up before your scheduled pickup time, the agent will check availability on the spot.

Keep in mind that changing your pickup time, even informally at the counter, may trigger a reprice of your reservation based on the new rental period. If the earlier time slot falls under a different rate, your total cost could change.

If you know in advance that you need an earlier pickup for your Oregon trip, it is best to modify your reservation before arriving at the Payless PDX counter rather than requesting the change on the day. Contact support through your booking confirmation to explore options without risking an unexpected price adjustment at the counter.