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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with National in Mississippi

National operates at Mississippi's main arrival airports, with counters at Jackson-Evers International Airport (JAN) and Gulfport-Biloxi International Airport (GPT) handling the majority of inbound travelers. At JAN, the counter sits in the parking garage directly across from the terminal, open daily until 10:30 PM; after-hours returns are handled via a drop box at the counter or near the exit booth. GPT's counter is inside the terminal and runs until 11:59 PM. Travelers connecting through Golden Triangle Regional Airport (GTR) should note that rental hours there run roughly 8:00 AM to 5:00 PM on weekdays, with no after-hours return option, so flight timing matters. Mississippi is one of the few US states with no toll roads, bridges, or tunnels, so there is no toll package to consider and no pay-by-plate admin fees to worry about. Fuel runs around US$3.11 per gallon statewide, which is among the lower averages in the country. Demand at JAN and GPT tends to rise between March and October, so booking National in advance secures better availability and rate stability. At pickup, a credit card in the primary driver's name is required; National typically places a deposit hold of US$200–400 depending on vehicle class. Drivers whose license uses a non-Latin script — Arabic, Chinese, or Cyrillic, for example — should carry an International Driving Permit alongside their home-country license.

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Mississippi include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Mississippi, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Mississippi.

Will I face unexpected charges at the National counter in Mississippi when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Mississippi are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Mississippi charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the National Car Rental locations in Mississippi?

National Car Rental operates three locations in Mississippi, all at airports. There are no downtown or off-airport counters in the state.

  • Jackson Municipal Airport (JAN), 143 S Hangar Dr, Jackson, MS 39208. The counter is located in the parking garage across from the terminal, outside baggage claim.
  • Gulfport-Biloxi International Airport (GPT), 14035 Airport Rd, Gulfport, MS 39503. Proceed to the counter inside the airport terminal to obtain your rental agreement.
  • Columbus Golden Triangle Airport, specific counter details are not published; follow car rental signage inside the terminal.

Because National has only airport locations in Mississippi, there is no option to pick up or drop off at a city-center address. Confirm your exact pickup location on your booking confirmation before you travel.

How do I pick up my National Car Rental at Jackson Municipal Airport in Mississippi?

At Jackson Municipal Airport (JAN) in Mississippi, the National Car Rental counter is not inside the main terminal building. After collecting your baggage, exit the terminal and cross to the parking garage directly opposite baggage claim, the National counter is located there.

If you are an Emerald Club member, Emerald Aisle self-service pickup is available at this location, allowing you to choose your vehicle from the designated area without waiting at the counter.

For after-hours returns at the Jackson National location, the drop-off window runs from 11:00 PM to 7:00 AM daily. You can use the Drop and Go option if eligible, or place your keys and rental jacket in the National return drop box at the garage exit booth or at the airport terminal rental counter.

Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name for the security deposit hold.

Are there toll roads in Mississippi that affect my National Car Rental?

No, Mississippi has no toll roads. Drivers renting a National Car Rental vehicle and traveling exclusively within Mississippi will not encounter any toll plazas, cashless toll systems, or electronic transponder requirements.

Because there are no tolls in Mississippi, you will not be enrolled in any toll program at the National counter, and no toll-related administrative fees or per-use charges will appear on your final invoice for in-state travel.

If you plan to drive your National rental beyond Mississippi into neighboring states such as Louisiana, Tennessee, or Alabama, toll roads may exist in those areas. In that case, the vehicle's installed toll device or a pay-per-use arrangement with National would apply for any tolls incurred outside Mississippi. Keep receipts for any tolls paid in other states, as the Hola Car Rentals Tolls Cashback benefit can reimburse up to 5% of your total booking value for documented toll charges.

Does Hola Car Rentals offer a tolls cashback benefit for National rentals in Mississippi?

Yes, the Hola Car Rentals Tolls Cashback benefit is included on all bookings, including National Car Rental reservations in Mississippi.

Because Mississippi has no toll roads, you are unlikely to pay tolls while driving within the state. However, if your trip takes you beyond Mississippi into states that do have tolls, you can claim cashback on those charges.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25.

To claim after returning your National vehicle in Mississippi or elsewhere:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback – Reservation {Your Confirmation Number}.
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.

Is there an underage surcharge for National Car Rental in Mississippi?

Yes, a young-renter surcharge applies to drivers aged 21 to 24 at National Car Rental locations in Mississippi. At Jackson Municipal Airport (JAN), the confirmed underage fee is US$25 per day.

Drivers in this age group are also restricted to specific vehicle classes. At the Jackson National location, eligible categories for under-25 renters include economy through full-size cars, cargo vans, minivans, pickups, and compact, small, or standard SUVs seating up to 5 passengers. Premium, luxury, and larger vehicle classes are not available to drivers under 25.

The standard minimum age to rent without a surcharge at National locations in Mississippi is 25. Drivers under 21 are not permitted to rent.

The underage fee is paid at the counter and is separate from your prepaid booking total. Budget for this daily charge when planning your trip. If you have questions about which vehicle classes are available for your age group at a specific Mississippi National location, confirm directly with the counter at pickup.

What documents do I need to pick up a National Car Rental in Mississippi?

To collect your National Car Rental at any Mississippi airport location, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license.
  • A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold (typically US$300 to US$400 for standard vehicles in the United States).
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

Digital documents are not accepted at the National counter in Mississippi. All documents must be physical originals. If you are adding an additional driver, that person must also be present at pickup with their own valid license and ID.

What credit card do I need for the security deposit at National Car Rental in Mississippi?

Yes, a major credit card is required at every National Car Rental location in Mississippi. Debit cards, prepaid cards, and virtual or digital-wallet payments are not accepted for the security deposit hold.

The card must be a physical card with the main driver's name printed on it, presented in person at the counter. Even if you have already prepaid your booking, you must still show this card at pickup.

For standard vehicles at United States locations, the typical hold is approximately US$300 to US$400. The exact amount is set by the National counter and may be higher for premium vehicle classes or longer rentals. Your available credit must cover the hold in addition to any other charges on the card.

A few tips to avoid issues at the Mississippi National counter:

  • Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.
  • Bring a backup credit card in the main driver's name in case your primary card is declined.
  • After returning the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release.
Can I add an additional driver to my National Car Rental in Mississippi?

Yes, you can add an additional driver to your National Car Rental reservation in Mississippi, either as part of your rate or by paying a fee at the counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost, check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your Mississippi rental.

Requirements for adding a driver at the Mississippi National counter:

  • The additional driver must be present at pickup and sign the rental agreement.
  • They must present a valid driver's license and a government-issued photo ID.
  • If their license uses a non-Latin alphabet, an IDP is also required.
  • They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to the young-renter surcharge.

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the National vehicle in Mississippi without being named on the contract may void coverage and trigger additional charges.

What travel assistance is included with my National Car Rental booking in Mississippi?

Most Hola Car Rentals bookings, including National Car Rental reservations in Mississippi, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while on the road in Mississippi.

Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of a road accident.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

This coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your National rental in Mississippi, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact terms and coverage limits that apply to your Mississippi rental.

What is the fuel policy for National Car Rental in Mississippi?

National Car Rental in Mississippi follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at Mississippi National locations:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge.
  • Refuel within approximately 10 miles of the return airport (Jackson Municipal, Gulfport-Biloxi, or Columbus Golden Triangle) so the gauge does not drop before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.
  • For after-hours returns at the Jackson National location, leave the receipt in the return envelope and keep a photo of the full gauge.

If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their refueling rate, which is typically higher than the retail pump price, plus a service fee. The nearest fuel stations to each Mississippi airport are not specified by National, so use a navigation app to locate a station close to the return point before heading in.

Can I pick up a National Car Rental in Mississippi and return it in another state?

Yes, one-way rentals from Mississippi National Car Rental locations to other states are generally possible, but a drop-off fee may apply depending on the route, vehicle class, and season.

Because National has only airport locations in Mississippi, all one-way trips originate from Jackson Municipal Airport, Gulfport-Biloxi International Airport, or Columbus Golden Triangle Airport. Returning the vehicle to a different city or state means the National partner will reposition the car, and that cost is typically passed on as a drop-off fee.

Key points to know before booking a one-way from Mississippi:

  • The drop-off fee is route-specific and varies by distance, vehicle class, and time of year.
  • The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation.
  • This fee cannot be prepaid and is settled at the counter.
  • Changing your return location after booking may reprice the rental and recalculate the fee.

If no drop-off fee appears during booking, none applies to your specific route. Review your confirmation carefully before pickup to avoid surprises at the Mississippi National counter.

What insurance options should I consider for a National Car Rental in Mississippi?

When renting from National Car Rental in Mississippi, two key protections are worth reviewing before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the National rental in Mississippi. Some U.S. states require rental companies to include a state-minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Mississippi rental for adequate protection.

Additional options available at the National counter in Mississippi may include:

  • Personal Accident Insurance (PAI) for your own injuries.
  • Personal Effects Coverage (PEC) for belongings in the vehicle.
  • Premium Roadside Service Network (RSN) for enhanced roadside assistance.

Review your Hola Car Rentals booking confirmation to see which protections are already included in your rate before accepting add-ons at the Mississippi National counter.

What are the after-hours return options at National Car Rental in Mississippi?

Yes, after-hours vehicle return is available at National Car Rental locations in Mississippi, with the most detailed process confirmed at Jackson Municipal Airport (JAN).

At the Jackson National location, after-hours return runs from 11:00 PM to 7:00 AM daily. To return your vehicle outside staffed hours:

  • Drive to the parking garage across from the terminal where you originally picked up the vehicle.
  • Use the Drop and Go option if you are eligible, allowing you to leave the vehicle and keys without waiting for an agent.
  • Otherwise, place your keys and rental jacket in the National return drop box located at the garage exit booth or at the airport terminal rental counter.
  • Keep a photo of the fuel gauge showing a full tank and retain your final fuel receipt.

At Gulfport-Biloxi International Airport (GPT), after-hours return is also available, though specific drop-box instructions are not published. Follow signage at the National return area inside the terminal or contact the counter in advance for guidance.

Note that returning a vehicle after hours means the condition check occurs the next business day. Document the vehicle's condition with photos before leaving the Mississippi National lot to protect against any disputed damage claims.

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