VERIFIED REVIEWS
About renting a car with National in Mississippi
Traveler Tips & Price Insights
When is the best time to book a rental car in Mississippi?
You should book your rental car approximately 7 days before your trip to get a below-average price.
Price Trend (Last 90 Days)
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Mississippi include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Mississippi, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Mississippi.
Will I face unexpected charges at the National counter in Mississippi when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your National booking in Mississippi are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Mississippi charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the National Car Rental locations in Mississippi?
National Car Rental operates three locations in Mississippi, all at airports. There are no downtown or off-airport counters in the state.
- Jackson Municipal Airport (JAN), 143 S Hangar Dr, Jackson, MS 39208. The counter is located in the parking garage across from the terminal, outside baggage claim.
- Gulfport-Biloxi International Airport (GPT), 14035 Airport Rd, Gulfport, MS 39503. Proceed to the counter inside the airport terminal to obtain your rental agreement.
- Columbus Golden Triangle Airport, specific counter details are not published; follow car rental signage inside the terminal.
Because National has only airport locations in Mississippi, there is no option to pick up or drop off at a city-center address. Confirm your exact pickup location on your booking confirmation before you travel.
How do I pick up my National Car Rental at Jackson Municipal Airport in Mississippi?
At Jackson Municipal Airport (JAN) in Mississippi, the National Car Rental counter is not inside the main terminal building. After collecting your baggage, exit the terminal and cross to the parking garage directly opposite baggage claim, the National counter is located there.
If you are an Emerald Club member, Emerald Aisle self-service pickup is available at this location, allowing you to choose your vehicle from the designated area without waiting at the counter.
For after-hours returns at the Jackson National location, the drop-off window runs from 11:00 PM to 7:00 AM daily. You can use the Drop and Go option if eligible, or place your keys and rental jacket in the National return drop box at the garage exit booth or at the airport terminal rental counter.
Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name for the security deposit hold.
Are there toll roads in Mississippi that affect my National Car Rental?
No, Mississippi has no toll roads. Drivers renting a National Car Rental vehicle and traveling exclusively within Mississippi will not encounter any toll plazas, cashless toll systems, or electronic transponder requirements.
Because there are no tolls in Mississippi, you will not be enrolled in any toll program at the National counter, and no toll-related administrative fees or per-use charges will appear on your final invoice for in-state travel.
If you plan to drive your National rental beyond Mississippi into neighboring states such as Louisiana, Tennessee, or Alabama, toll roads may exist in those areas. In that case, the vehicle's installed toll device or a pay-per-use arrangement with National would apply for any tolls incurred outside Mississippi. Keep receipts for any tolls paid in other states, as the Hola Car Rentals Tolls Cashback benefit can reimburse up to 5% of your total booking value for documented toll charges.
Does Hola Car Rentals offer a tolls cashback benefit for National rentals in Mississippi?
Yes, the Hola Car Rentals Tolls Cashback benefit is included on all bookings, including National Car Rental reservations in Mississippi.
Because Mississippi has no toll roads, you are unlikely to pay tolls while driving within the state. However, if your trip takes you beyond Mississippi into states that do have tolls, you can claim cashback on those charges.
The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25.
To claim after returning your National vehicle in Mississippi or elsewhere:
- Email [email protected] within 30 days of vehicle return.
- Use the subject line: Tolls Cashback – Reservation {Your Confirmation Number}.
- Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid.
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.
Is there an underage surcharge for National Car Rental in Mississippi?
Yes, a young-renter surcharge applies to drivers aged 21 to 24 at National Car Rental locations in Mississippi. At Jackson Municipal Airport (JAN), the confirmed underage fee is US$25 per day.
Drivers in this age group are also restricted to specific vehicle classes. At the Jackson National location, eligible categories for under-25 renters include economy through full-size cars, cargo vans, minivans, pickups, and compact, small, or standard SUVs seating up to 5 passengers. Premium, luxury, and larger vehicle classes are not available to drivers under 25.
The standard minimum age to rent without a surcharge at National locations in Mississippi is 25. Drivers under 21 are not permitted to rent.
The underage fee is paid at the counter and is separate from your prepaid booking total. Budget for this daily charge when planning your trip. If you have questions about which vehicle classes are available for your age group at a specific Mississippi National location, confirm directly with the counter at pickup.
What documents do I need to pick up a National Car Rental in Mississippi?
To collect your National Car Rental at any Mississippi airport location, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license.
- A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold (typically US$300 to US$400 for standard vehicles in the United States).
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
Digital documents are not accepted at the National counter in Mississippi. All documents must be physical originals. If you are adding an additional driver, that person must also be present at pickup with their own valid license and ID.
What credit card do I need for the security deposit at National Car Rental in Mississippi?
Yes, a major credit card is required at every National Car Rental location in Mississippi. Debit cards, prepaid cards, and virtual or digital-wallet payments are not accepted for the security deposit hold.
The card must be a physical card with the main driver's name printed on it, presented in person at the counter. Even if you have already prepaid your booking, you must still show this card at pickup.
For standard vehicles at United States locations, the typical hold is approximately US$300 to US$400. The exact amount is set by the National counter and may be higher for premium vehicle classes or longer rentals. Your available credit must cover the hold in addition to any other charges on the card.
A few tips to avoid issues at the Mississippi National counter:
- Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.
- Bring a backup credit card in the main driver's name in case your primary card is declined.
- After returning the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release.
Can I add an additional driver to my National Car Rental in Mississippi?
Yes, you can add an additional driver to your National Car Rental reservation in Mississippi, either as part of your rate or by paying a fee at the counter.
For National, Alamo, and Enterprise, the additional driver fee is US$15 per day when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost, check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your Mississippi rental.
Requirements for adding a driver at the Mississippi National counter:
- The additional driver must be present at pickup and sign the rental agreement.
- They must present a valid driver's license and a government-issued photo ID.
- If their license uses a non-Latin alphabet, an IDP is also required.
- They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to the young-renter surcharge.
Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the National vehicle in Mississippi without being named on the contract may void coverage and trigger additional charges.
What travel assistance is included with my National Car Rental booking in Mississippi?
Most Hola Car Rentals bookings, including National Car Rental reservations in Mississippi, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while on the road in Mississippi.
Core benefits typically include:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for baggage lost by the airline.
- Flight cancellation insurance.
This coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.
If you need assistance during your National rental in Mississippi, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name and Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact terms and coverage limits that apply to your Mississippi rental.
What is the fuel policy for National Car Rental in Mississippi?
National Car Rental in Mississippi follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Steps to follow for a smooth fuel return at Mississippi National locations:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge.
- Refuel within approximately 10 miles of the return airport (Jackson Municipal, Gulfport-Biloxi, or Columbus Golden Triangle) so the gauge does not drop before you arrive.
- Keep your final fuel receipt showing the date, time, and station address.
- For after-hours returns at the Jackson National location, leave the receipt in the return envelope and keep a photo of the full gauge.
If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their refueling rate, which is typically higher than the retail pump price, plus a service fee. The nearest fuel stations to each Mississippi airport are not specified by National, so use a navigation app to locate a station close to the return point before heading in.
Can I pick up a National Car Rental in Mississippi and return it in another state?
Yes, one-way rentals from Mississippi National Car Rental locations to other states are generally possible, but a drop-off fee may apply depending on the route, vehicle class, and season.
Because National has only airport locations in Mississippi, all one-way trips originate from Jackson Municipal Airport, Gulfport-Biloxi International Airport, or Columbus Golden Triangle Airport. Returning the vehicle to a different city or state means the National partner will reposition the car, and that cost is typically passed on as a drop-off fee.
Key points to know before booking a one-way from Mississippi:
- The drop-off fee is route-specific and varies by distance, vehicle class, and time of year.
- The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation.
- This fee cannot be prepaid and is settled at the counter.
- Changing your return location after booking may reprice the rental and recalculate the fee.
If no drop-off fee appears during booking, none applies to your specific route. Review your confirmation carefully before pickup to avoid surprises at the Mississippi National counter.
What insurance options should I consider for a National Car Rental in Mississippi?
When renting from National Car Rental in Mississippi, two key protections are worth reviewing before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the National rental in Mississippi. Some U.S. states require rental companies to include a state-minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Mississippi rental for adequate protection.
Additional options available at the National counter in Mississippi may include:
- Personal Accident Insurance (PAI) for your own injuries.
- Personal Effects Coverage (PEC) for belongings in the vehicle.
- Premium Roadside Service Network (RSN) for enhanced roadside assistance.
Review your Hola Car Rentals booking confirmation to see which protections are already included in your rate before accepting add-ons at the Mississippi National counter.
What are the after-hours return options at National Car Rental in Mississippi?
Yes, after-hours vehicle return is available at National Car Rental locations in Mississippi, with the most detailed process confirmed at Jackson Municipal Airport (JAN).
At the Jackson National location, after-hours return runs from 11:00 PM to 7:00 AM daily. To return your vehicle outside staffed hours:
- Drive to the parking garage across from the terminal where you originally picked up the vehicle.
- Use the Drop and Go option if you are eligible, allowing you to leave the vehicle and keys without waiting for an agent.
- Otherwise, place your keys and rental jacket in the National return drop box located at the garage exit booth or at the airport terminal rental counter.
- Keep a photo of the fuel gauge showing a full tank and retain your final fuel receipt.
At Gulfport-Biloxi International Airport (GPT), after-hours return is also available, though specific drop-box instructions are not published. Follow signage at the National return area inside the terminal or contact the counter in advance for guidance.
Note that returning a vehicle after hours means the condition check occurs the next business day. Document the vehicle's condition with photos before leaving the Mississippi National lot to protect against any disputed damage claims.
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