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About renting a car with National in Jackson
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Traveler Tips & Price Insights
When is the best time to book a rental car in Jackson?
You should book your rental car approximately 7 days before your trip to get a below-average price.
Price Trend (Last 90 Days)
What is the most popular rental car type in Jackson?
sedan rental cars (sedan or similar) are the most popular option in Jackson.
Popular Car Types
Which is the cheapest car rental agency in Jackson?
In the last 72 hours, the cheapest rental cars were from National at 106.96/day.
Average Price by Rental Company
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Jackson include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Jackson, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Jackson.
Will I face unexpected charges at the National counter in Jackson when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your National booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National car rental counter at Jackson-Evers International Airport?
The National car rental counter at Jackson-Evers International Airport (JAN) is located at 143 S Hangar Dr, Jackson, MS 39208. After collecting your baggage, proceed to the parking garage directly across from the airport terminal. The National counter is situated there, outside baggage claim, where you will obtain your rental agreement and vehicle keys.
No shuttle or consolidated rental car center is required for this location. The walk from the baggage claim exit to the parking garage counter is short, making the Jackson pickup process straightforward compared to larger airports. Plan for approximately 20 to 45 minutes from arrival to driving away, depending on queue length and how quickly your paperwork is processed at the National desk.
What documents do I need to pick up a National rental car in Jackson?
To collect your National rental car in Jackson, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation
- Round-trip flight tickets or proof of onward travel (required for visitors from outside the United States)
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Jackson. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license. Digital documents are not accepted at the Jackson counter.
Is a credit card required to rent from National in Jackson?
Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to rent from National in Jackson. The card is used to place a temporary security hold on your available credit at the time of pickup.
At the Jackson-Evers International Airport location, debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. Prepaid cards and virtual or single-use card numbers are not accepted for the deposit hold under any circumstances.
The typical security hold for a standard vehicle at a National location in the United States is approximately US$300 to US$400, though the exact amount is set by the National desk and may vary by vehicle class. Even if you prepaid your booking online, you must still present a physical credit card at the Jackson counter. It is advisable to bring a backup credit card in case your primary card is declined.
Does Hola Car Rentals offer tolls cashback for National rentals in Jackson?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, and this benefit applies to your National rental in Jackson even though Mississippi has no toll roads.
If you drive beyond Jackson into neighboring states such as Tennessee, Alabama, or Louisiana, where toll roads do exist, you may incur toll charges during your rental period. Hola Car Rentals will reimburse the lesser of the total tolls you paid or up to 5% of your total booking value.
To claim your cashback after returning your National vehicle:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback, followed by your reservation number
- Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Jackson counter, and a receipt or statement showing toll charges paid
Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
Are there toll roads in Jackson or Mississippi for National rental drivers?
No, Mississippi has no toll roads, so National rental drivers in Jackson will not encounter any toll systems, cashless lanes, or toll transponder requirements anywhere in the state.
There are no programs such as E-ZPass, SunPass, or any other electronic toll collection system operating in Mississippi. You will not face any toll-related administrative fees, plate-billing charges, or penalties during your Jackson rental as long as you remain within the state.
If your itinerary takes you beyond Mississippi into neighboring states, toll roads may apply in those areas. In that case, the National vehicle at Jackson-Evers International Airport will already have an electronic toll device installed. You can choose an unlimited toll package at the counter (typically US$11 to US$25 per day) or pay per use, where actual toll charges plus administrative fees are billed to your card after the rental ends.
What is the young driver surcharge at National in Jackson?
Yes, National charges a young driver surcharge for renters between the ages of 21 and 24 at the Jackson location. The underage surcharge is US$25 per day, applied on top of the base rental rate.
Drivers under 21 are not permitted to rent from National in Jackson. Drivers aged 25 and older are not subject to any underage fee.
In addition to the daily surcharge, renters under 25 face vehicle class restrictions. Categories such as full-size, SUV, luxury, premium, minivan, and convertible are typically reserved for drivers aged 25 and older. At the Jackson National counter, eligible classes for under-25 renters are generally limited to economy, compact, and intermediate vehicles.
All standard requirements still apply regardless of age, including a valid driver's license, a major credit card in the main driver's name for the security hold, and all required documents at pickup.
How does the after-hours return work at National in Jackson?
National at Jackson-Evers International Airport (JAN) offers after-hours vehicle return. If you are returning your rental outside of staffed counter hours, you can park the vehicle in the designated return area at 143 S Hangar Dr, Jackson, MS 39208, and place your completed rental contract and keys in the drop box provided on site.
Before completing an after-hours return in Jackson, follow these steps:
- Refuel the vehicle at a nearby gas station before arriving at the return location, in line with the full-to-full fuel policy
- Take a photo of the fuel gauge and odometer as evidence
- Place the completed rental agreement and keys in the drop box
- Keep a photo of the drop box deposit as confirmation
Note that your liability for the vehicle may continue until a National agent formally checks it in the following morning. Keep all paperwork and photos until you receive your final receipt confirming the rental is closed.
How does the fuel policy work for National rentals in Jackson?
National rentals in Jackson follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup at the Jackson-Evers International Airport counter, verify the fuel gauge with the agent and ensure the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer.
When returning your National vehicle in Jackson:
- Refuel within approximately 10 miles of the return location at 143 S Hangar Dr to avoid the gauge dropping below full before arrival
- Keep your fuel receipt showing the date, time, and station address
- For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge
If you return the vehicle below the recorded starting level, National may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. Mississippi has among the lowest fuel prices in the United States, with the Jackson metro area averaging around US$3.21 per gallon as of early 2026, so refueling locally before return is straightforward and cost-effective.
Can I add an additional driver to my National rental in Jackson?
Yes, you can add an additional driver to your National rental in Jackson, but the additional driver must be present at the counter at 143 S Hangar Dr, Jackson-Evers International Airport, at the time of pickup to show a valid driver's license and sign the rental agreement.
For National rentals in Jackson, the additional driver fee is US$15 per day when not included in your rate. A spouse or domestic partner who meets the age and license requirements may be added at no charge at some National locations, but this depends on your specific rate. Always check your booking confirmation to see whether an additional driver is listed as included.
Key requirements for any additional driver at the Jackson National counter:
- Must be physically present at pickup with a valid driver's license
- Must meet the minimum age requirements (21 to 24 year olds will incur the US$25 per day underage surcharge)
- Must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
Only drivers named on the rental agreement are covered by the vehicle's protections. Anyone not listed who drives the car may void coverage.
What insurance options are available for National rentals in Jackson?
When renting from National in Jackson, you have several insurance and protection options to consider before or at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National rental vehicle itself, including theft and vandalism, up to the limits in your agreement. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Jackson. Some U.S. states require a minimum level of liability coverage, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
Additional optional coverages available at the Jackson counter may include:
- Personal Accident Insurance (PAI) for your own injuries
- Personal Effects Coverage (PEC) for belongings in the vehicle
- Premium Roadside Assistance
Review your booking confirmation carefully to confirm which protections are already included in your rate before accepting add-ons at the Jackson National counter.
Can I pick up a National rental in Jackson and drop it off in another city?
Yes, one-way rentals are possible with National, allowing you to pick up in Jackson and return the vehicle in a different city. However, a drop-off fee may apply depending on the route, vehicle class, and season.
When booking a one-way rental from Jackson through Hola Car Rentals, the drop-off fee will be displayed on the rate details page under the section labeled as amounts due at the destination. This fee is not prepaid and must be paid at the National counter in Jackson or at the return location.
Key points to keep in mind:
- Same-city airport to downtown routes often carry no drop-off fee
- Routes between different cities or states typically include a drop-off fee that varies by distance and vehicle class
- Cross-border one-ways, such as driving the National vehicle from Jackson into Mexico or Canada, may be restricted or require prior authorization
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee
Always confirm the drop-off fee shown on your booking confirmation matches what the National agent presents at the Jackson counter before signing the agreement.
Does travel assistance apply to National rentals in Jackson?
Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your National rental in Jackson. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage.
For eligible renters, the travel assistance included with your Jackson National booking typically covers:
- Medical coverage for up to 5 passengers during the trip
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or accident while driving your National rental around Jackson or on Mississippi highways, contact the assistance line before incurring expenses where prior authorization is required:
- Phone (24/7, toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability.
What are the counter hours for National at Jackson-Evers International Airport?
National does not publish specific counter hours for the Jackson-Evers International Airport (JAN) location independently, but after-hours vehicle return is available at 143 S Hangar Dr, Jackson, MS 39208, using the on-site key drop box.
For reference, affiliate rental brands at JAN operate roughly from early morning through late evening, with typical hours running from around 06:00 AM to 11:30 PM on weekdays and 07:00 AM to 11:30 PM on weekends. National counter hours in Jackson may follow a similar pattern, but these are not confirmed specifically for National.
To avoid any issues with your pickup time at the Jackson National counter:
- Check your booking confirmation for any counter hour details specific to your reservation
- If your flight arrives late, note that National will hold your booking for up to 24 hours from the original pickup time
- If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible
For after-hours returns at the Jackson National location, park in the designated area, complete your rental contract, and deposit the keys in the drop box. Keep photos of the vehicle condition and fuel gauge as documentation.
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