VERIFIED REVIEWS
Frequently Asked Questions
What does my minivan rental in Brickell through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Brickell, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Brickell.
Will I face unexpected charges when I rent a minivan in Brickell through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your minivan booking in Brickell are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Brickell charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my minivan rental in Brickell?
The main minivan rental counter serving Brickell is Enterprise, located at 1109 Brickell Ave, Miami, FL 33131, inside the JW Marriott Hotel. No shuttle is needed from within the neighborhood: simply drive or take a taxi directly to that address and proceed to the counter.
If you are arriving at Miami International Airport (MIA) first and then heading to Brickell, note that on-airport brands use the MIA Mover train from the 3rd level between the Dolphin and Flamingo garages to reach the consolidated Rental Car Center. Off-airport providers require you to follow Ground Transportation signs to the lower level outside baggage claim, locate the Off-Airport Shuttles bays by zone number, and call the provider once you are at the bay.
Picking up your minivan directly at the Brickell location avoids airport shuttle wait times and concession fees, which can add a meaningful percentage to the daily rate.
What are the counter hours for minivan rental pickup in Brickell?
The Enterprise location at 1109 Brickell Ave in Brickell typically operates Monday through Friday 8:00 am to 6:00 pm and Saturday through Sunday 9:00 am to 5:00 pm, though hours can vary by season and holidays.
It is important to plan your minivan pickup in Brickell within those windows. Rental companies will generally hold a reservation for up to 24 hours past the scheduled pickup time, but if your arrival is delayed beyond that, the booking may be forfeited with no refund.
- If your flight is delayed by less than 24 hours, the counter will hold your minivan reservation.
- If the delay exceeds 24 hours, contact your booking provider as soon as possible to explore options.
- After-hours key-drop return may be available; confirm with the Brickell counter at pickup.
Always verify current hours on your booking confirmation before traveling to the Brickell location, as local holidays can affect service windows.
What documents do I need to pick up a minivan rental in Brickell?
To collect your minivan rental in Brickell you must present the following physical documents at the counter:
- A valid, original driver's license (not a digital copy).
- A major credit card with the main driver's name printed on the physical card, used for the security deposit hold.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.
All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at any Brickell minivan rental counter. Bring a backup credit card in your name in case your primary card is declined for the deposit hold.
How do Florida tolls work when renting a minivan in Brickell?
Florida's toll roads are almost entirely cashless, which directly affects any minivan rental in Brickell. Roads such as the Florida Turnpike and I-95 Express lanes near Miami use electronic gantries that read either a transponder inside the vehicle or photograph the license plate for Toll-by-Plate billing.
At the Brickell pickup counter you will typically have two options:
- Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during the rental period.
- Pay-per-use: the rental company charges each toll plus a daily or per-transaction administrative fee to your credit card, often days or weeks after you return the minivan.
Estimated daily toll costs around Miami and Brickell range from approximately US$5 to US$20 depending on which roads you use. If you plan to drive the Florida Turnpike toward Orlando, a one-way trip can add US$15 to US$30 in tolls.
You may also opt out of the rental program and use your own visitor toll pass, but you must inform the Brickell counter agent so they can deactivate the vehicle's default device and prevent duplicate charges. Florida has no congestion charges or emissions zones; standard road tolls are the only road-use fees you will encounter.
Is a credit card required to rent a minivan in Brickell?
Yes, a major credit card is required to rent a minivan in Brickell. The card must be in the main driver's name with the driver's name physically printed on the card, and it must be presented in person at the counter.
The rental partner will place a temporary security hold on the card at pickup. For a minivan in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by brand, location, and rental duration. The hold reduces your available credit until your bank releases it after the vehicle is returned, which can take up to 15 business days.
- Debit cards and prepaid cards are not accepted for the deposit hold.
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit.
- Virtual or single-use card numbers are not accepted.
Even if you prepaid your Brickell minivan rental online, you must still present a physical credit card at pickup for the security hold. Bring a backup credit card in your own name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorization.
Can I get Tolls Cashback on my minivan rental in Brickell?
Yes, Tolls Cashback is included with every booking, so your minivan rental in Brickell qualifies automatically. You can claim back up to 5% of your total booking value for tolls paid during the rental period on Florida roads such as the Florida Turnpike, I-95 Express, and SR-528.
To claim after returning your Brickell minivan:
- Email [email protected] within 30 days of vehicle return.
- Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid.
- Include your full name, travel dates, and the last 4 digits of the card used for the booking.
The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit reimburses toll charges only, not administrative fees, fines, or parking tickets.
Are there age restrictions for renting a minivan in Brickell?
Yes, there are age restrictions that apply to minivan rentals in Brickell. Minivans fall into a restricted vehicle class, meaning the standard minimum age is 25 across most rental brands operating in Florida.
Drivers aged 21 to 24 may still be able to rent in Brickell, but a daily young-renter surcharge applies and minivans are typically excluded from the classes available to under-25 renters. The surcharge amounts vary by brand:
- Avis, Budget, and Payless: approximately US$13 per rental day, capped at US$65.
- Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day, capped at US$189.
- Alamo, National, and Enterprise: approximately US$15 per day with no stated cap.
Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Avis or Budget rates, but this exception does not apply to minivan class vehicles, which remain restricted to renters aged 25 and older.
There is no upper age limit for renting a minivan in Brickell. Always confirm the exact age policy for your chosen brand on your booking confirmation before arriving at the Brickell counter.
What local taxes and fees are added to a minivan rental in Brickell?
Renting a minivan in Brickell involves several local taxes and fees on top of the base rate. Because the Brickell location at 1109 Brickell Ave is an off-airport city location, it avoids some of the airport-specific surcharges that apply at Miami International Airport, but local Miami-Dade taxes still apply.
Typical charges to expect on a Brickell minivan rental include:
- Miami-Dade County rental tax: approximately 7%.
- Florida state rental surcharge applied per day.
- Customer Facility Charge (CFC): approximately US$4.50 to US$7.00 per day at off-airport locations.
- Airport Concession Recovery Fee (ACRF): up to 13.5% of the base rate at airport locations; this fee is reduced or absent at the Brickell off-airport counter.
Your booking confirmation will show which taxes and fees are prepaid and which are due at the Brickell counter under the section labeled Total to pay at destination. If a fee marked as included on your confirmation is charged again at the counter, that is an undisclosed charge and may be covered by No Extra Charges© protection. Keep all paperwork and contact support after the rental ends.
Does Travel Assistance cover a breakdown in my minivan rental near Brickell?
Yes, Travel Assistance is included with most bookings and can help if you experience a breakdown or medical emergency while driving your minivan rental in or around Brickell. Coverage is provided through Terrawind Global Protection and applies to up to 5 passengers per event.
Core benefits typically include:
- Medical coverage for accidents and non-pre-existing illnesses during your trip.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
If you need assistance while driving your Brickell minivan, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorization. Have your booking confirmation number ready when you call.
Important: this benefit does not apply to residents of the United States or Canada. It is designed for travelers visiting from outside North America. It also does not cover damage to the minivan itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).
Always review your specific booking confirmation for the exact coverage terms and limits that apply to your Brickell minivan rental.
How do I return my minivan rental in Brickell?
To return your minivan rental in Brickell, drive back to the same location where you picked it up. If you rented from Enterprise at 1109 Brickell Ave, return the minivan to that address. If you arranged pickup through a garage location such as the RealCar facility at 1000 5th Street in Miami Beach, return the vehicle to that garage.
Before returning your Brickell minivan:
- Refuel within approximately 10 miles or 15 km of the return location so the tank reads full at drop-off under the Full-to-Full fuel policy.
- Keep your final fuel receipt showing the date, time, and station address.
- Take a photo of the dashboard showing the fuel gauge and odometer.
If after-hours drop-off is available at your Brickell location, lock the minivan, place the keys in the designated drop box near the main entrance, and keep a photo of the full fuel gauge and the completed drop-off. Confirm after-hours availability with the counter agent at pickup, as not all Brickell locations offer this option.
The standard grace period on return is 30 minutes past your scheduled drop-off time. Returning later than that may result in additional hourly or daily charges.
Can I add an additional driver to my minivan rental in Brickell?
Yes, you can add an additional driver to your minivan rental in Brickell, either as an included benefit or for a daily fee depending on your rate.
If your booking confirmation explicitly states Additional driver free of charge, the first extra driver is covered at no cost. If it is not included, the daily fees at the Brickell counter are:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes.
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes.
- Alamo, National, and Enterprise: US$15 per day plus taxes.
The additional driver must be present at the Brickell counter at pickup with their own valid driver's license and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW.
For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Minivans are a restricted vehicle class, so age and eligibility rules apply to all named drivers on the Brickell rental contract.
What insurance do I need for a minivan rental in Brickell?
For a minivan rental in Brickell, two types of coverage are worth considering: Collision Damage Waiver (CDW/LDW) and Third-Party Liability (LIS/SLI/ALI).
CDW/LDW reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.
LIS/SLI/ALI covers bodily injury and property damage you may cause to third parties while driving the Brickell minivan. Not all U.S. states require rental companies to include state-minimum liability, so coverage levels can vary. Adding supplemental liability up to US$300,000 is strongly recommended.
Common exclusions to be aware of:
- Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW.
- Prohibited use such as off-road driving or driving under the influence voids coverage.
- Only drivers named on the rental agreement are covered.
If an incident occurs while driving your Brickell minivan, prioritize safety, contact local authorities if needed, and notify the rental partner immediately using the number on your rental agreement. Report incidents promptly, as delays can invalidate a claim.
Can I pick up my minivan rental in Brickell earlier than the scheduled time?
Yes, early pickup for a minivan rental in Brickell is possible, but it depends on vehicle availability at the counter on the day of your arrival. Early pickup is not guaranteed and may result in repricing if the new pickup time falls into a different rate period.
To request an early pickup for your Brickell minivan:
- Contact the rental location directly or reach out through your booking confirmation's Manage Booking link before your scheduled time.
- Confirm whether the minivan class you reserved is available earlier.
- Ask whether the rate will change if the pickup time is moved.
If the counter cannot accommodate an early pickup, you will need to wait until your confirmed reservation time. Arriving significantly before the scheduled time without prior arrangement does not guarantee that a minivan will be ready at the Brickell location.
Keep in mind that rental companies hold reservations for up to 24 hours past the scheduled pickup time, so a late arrival is generally protected within that window. For changes beyond 24 hours in either direction, contact support to avoid losing your reservation.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe