Hertz Car Rental
in Cape Breton

Hola Car Rentals is a premium partner of the leading car rental companies in Cape Breton, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Hertz rental experience with complete protection and peace of mind during your trip in Cape Breton.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Cape Breton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Cape Breton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Cape Breton Airport (YQY) is located directly inside the main terminal building. After collecting your luggage from baggage claim, it is a very short walk across the arrivals hall to reach the rental car desks, including Hertz. No shuttle is required.

Once paperwork is complete at the Hertz counter, your vehicle is parked in a lot immediately adjacent to the terminal, so you walk only a short distance to reach your car. The path is well-lit, making late-night pickups straightforward as well.

Plan for approximately 45 to 60 minutes from landing to driving off the lot, accounting for deplaning, baggage claim, and completing the Hertz rental agreement at the Cape Breton Airport counter.

Yes, Hertz has a city location in Sydney, Cape Breton, at 220 Welton St, Sydney, NS B1P 5S1, in addition to the counter at Cape Breton Airport (YQY).

For most visitors arriving by air, picking up directly at the Hertz counter inside Cape Breton Airport is the more convenient option. It eliminates the need to arrange a taxi or rideshare into the city before starting your rental.

If you are staying in downtown Sydney and do not need a car immediately upon arrival, the Hertz Sydney city location may suit your plans. Keep in mind that counter hours at city branches can differ from airport hours, so confirm availability for your pickup time before booking.

To pick up your Hertz rental car in Cape Breton, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Cape Breton. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, there is one main toll road relevant to drivers picking up a Hertz rental in Cape Breton: the Cobequid Pass on Highway 104, a 45-kilometre section between Masstown and Thomson Station. The one-way toll for passenger cars is CAD 4.00, payable at cash booths along the route.

An important note for Hertz rentals in Cape Breton: vehicles registered with Nova Scotia plates are often waved through the Cobequid Pass toll plaza. If your Hertz vehicle carries NS plates, inform the attendant at the cash lane. Out-of-province plates are subject to the CAD 4.00 charge.

The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) previously used the MACPASS cashless system, but their tolls were removed entirely in March 2025, so they are no longer a concern.

If you drive through a cashless toll lane without paying, the charge is sent to Hertz, who will bill the toll to your card along with an administrative fee of approximately CAD 15 to CAD 25. Using cash lanes at the Cobequid Pass avoids this. All Hola Car Rentals bookings include Tolls Cashback, letting you recover up to 5% of your booking total for tolls paid during your Cape Breton rental.

When you pick up your Hertz rental car in Cape Breton, a temporary authorization hold is placed on your credit card. For Canada, this hold is typically in the range of CAD 300 to CAD 500, though some Hertz locations may require a minimum authorization closer to CAD 750 depending on the vehicle class or location policies.

This is not a charge. It is a temporary hold that reduces your available credit until Hertz releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.

• You must present a physical, major credit card with your name printed on it
• Debit cards and prepaid cards are not accepted for the deposit
• Premium or larger vehicle classes may carry a higher hold amount
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel plans before arriving in Cape Breton to avoid fraud blocks on the Hertz authorization.

It depends on your license. For most visitors renting from Hertz in Cape Breton, a valid foreign driver's license is generally accepted in Canada. However, an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in a Latin-alphabet language other than English, an IDP is strongly recommended as a translation aid, even if not strictly required by law in Nova Scotia.

• The IDP is a translation document only and must be carried alongside your original license
• It is not a standalone license and will not be accepted without the original
• Obtain your IDP in your home country before traveling to Cape Breton, as it cannot be issued abroad

At the Hertz counter in Cape Breton, all documents must be physical originals. Confirm the specific requirements shown on your booking confirmation, as Hertz desk requirements and local law govern what is accepted at pickup.

Yes, you can add an additional driver to your Hertz rental in Cape Breton, either included in your rate or for a fee paid at the counter.

When the additional driver fee is not included in your booking, Hertz charges CAD 13.50 per rental day plus applicable taxes, with a maximum cap of CAD 189 plus taxes for the rental period.

• The additional driver must be present at the Hertz counter in Cape Breton at pickup
• They must bring a valid driver's license and any required IDP
• Both the main driver and the additional driver must sign the rental agreement
• Only drivers listed on the agreement are covered by protections such as CDW and liability coverage

Check your booking confirmation before arriving at the Cape Breton Hertz counter. If your rate includes one additional driver at no charge, it will be stated explicitly. Anyone who drives the Hertz vehicle without being named on the agreement may void your coverage.

All Hola Car Rentals bookings, including Hertz rentals in Cape Breton, include Tolls Cashback. This benefit reimburses you for tolls paid during your rental, up to 5% of your total booking value.

The main toll relevant to Cape Breton driving is the Cobequid Pass on Highway 104, which costs CAD 4.00 per one-way trip for passenger cars. If you pay this toll during your Hertz rental, you can claim it back through Tolls Cashback.

To claim, email [email protected] within 30 days of returning your Hertz vehicle in Cape Breton with:

• Your Hola Car Rentals booking confirmation
• A copy of the Hertz rental agreement signed at pickup
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally and claim reimbursement afterward.

Hertz rentals in Cape Breton follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the Hertz agent about the nearest gas stations to the Cape Breton return location
• Refuel within approximately 15 km of the return point so the gauge does not drop before you arrive
• Keep your final fuel receipt as proof in case of any dispute

If you return the Hertz vehicle in Cape Breton with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

When renting from Hertz in Cape Breton, two main types of coverage are relevant to consider.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI) covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Cape Breton. Under Canadian provincial law, every rental vehicle is required to carry a minimum level of third-party liability, which is included by default when you rent in Canada. You can purchase higher supplemental limits if you want additional protection.

• CDW covers the Hertz vehicle; LIS covers third parties
• Neither covers your personal belongings or your own injuries
• Only drivers named on the Hertz rental agreement in Cape Breton are covered

Review your booking confirmation to confirm which coverages are included in your selected rate before arriving at the counter.

Yes, one-way rentals are possible with Hertz in Cape Breton, but a drop-off fee may apply depending on your return location.

If you pick up at Cape Breton Airport (YQY) and return to the Hertz Sydney city location at 220 Welton St, this is a short intra-city route and may carry a lower or no drop-off fee. Longer one-way routes, such as returning the Hertz vehicle to another Nova Scotia city or a different province, are more likely to incur a drop-off fee.

• The drop-off fee is shown during the booking process under the section listing charges due at the destination
• It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed at booking
• Cross-border one-ways (for example, returning to a US location) may be restricted or carry significantly higher fees

Always confirm the one-way fee for your specific Cape Breton Hertz route before completing your booking, and verify the amount matches your confirmation when you arrive at the counter.

If your flight is delayed, Hertz will generally hold your reservation at Cape Breton Airport for up to 24 hours from the original scheduled pickup time, provided you arrive during counter operating hours.

Because the Hertz counter at Cape Breton Airport (YQY) is inside the main terminal, there is no shuttle or remote lot to worry about. Once you clear baggage claim, the counter is a short walk across the arrivals hall.

• If your delay is less than 24 hours, your Hertz booking in Cape Breton should be held automatically
• If your delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or email [email protected]
• Providing your flight details at the time of booking helps Hertz track your arrival
• Confirm that your expected arrival falls within the Hertz counter's operating hours at Cape Breton Airport

After-hours arrivals may require advance arrangement. If your flight lands after the Hertz counter closes, contact Hertz directly using the number on your booking confirmation to discuss late pickup options before you travel.

Most Hola Car Rentals bookings, including Hertz rentals in Cape Breton, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to Canadian or US residents. It is designed for visitors traveling internationally.

If you qualify, the coverage can be particularly useful when driving in Cape Breton, where some routes pass through remote areas of Nova Scotia with limited services. Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW or liability insurance for your Hertz vehicle in Cape Breton. Check your booking confirmation for the exact terms, limits, and exclusions that apply to your specific reservation.