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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 12 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Rhode Island include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Rhode Island, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Rhode Island.

Will I face unexpected charges at the Enterprise counter in Rhode Island when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Providence-TFGreen Airport in Rhode Island?

The Enterprise counter at Providence-TFGreen Airport (PVD) in Rhode Island is located in the InterLink facility, accessible from the terminal via the Skywalk. Follow the car rental signs from the arrivals level through the Skywalk to reach the InterLink building, where Enterprise and other rental brands are located.

The PVD Enterprise location is at 700 Jefferson Blvd, Warwick, RI 02886. Counter hours are daily from 6:00 AM to 11:59 PM, and after-hours vehicle returns are accepted. If you return outside staffed hours, park in the return lane and place your keys in the designated drop box.

Note that Enterprise neighborhood branches in Rhode Island (such as Downtown Providence or Cranston) cannot provide pickup service from PVD due to airport security rules, so plan to go directly to the InterLink counter for your airport rental.

What Enterprise locations are available in Rhode Island beyond the airport?

Enterprise operates multiple locations across Rhode Island, giving you flexibility to pick up or return a vehicle at a branch closer to your destination.

  • Providence (Downtown/Federal Hill): 425 Washington St, Providence, RI 02903, Mon-Fri 8:00 AM to 6:00 PM, Sat 9:00 AM to 12:00 PM, closed Sunday
  • Cranston: 255 Atwood Ave, Cranston, RI 02920
  • North Providence: 1935 Mineral Spring Ave, North Providence, RI 02904
  • Johnston: 1674 Hartford Ave, Unit 1, Johnston, RI 02919
  • Warwick (non-airport): 1101 Post Road, Warwick, RI 02888
  • West Warwick: 1276 Bald Hill Rd, Ste 180, Warwick, RI 02886
  • North Kingstown: 6980 Post Rd, North Kingstown, RI 02852
  • Middletown: 70 West Main Road, Middletown, RI 02842

Enterprise neighborhood branches in Rhode Island offer free pickup within 10 miles during business hours, but you must confirm at least 2 hours in advance. These branches cannot service airports due to security restrictions.

What documents do I need to pick up my Enterprise rental car in Rhode Island?

To pick up your Enterprise rental car in Rhode Island, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Rhode Island. Debit and prepaid cards are not accepted for the security deposit hold.

Does Enterprise in Rhode Island include Tolls Cashback on my booking?

Yes, all bookings made through Hola Car Rentals, including Enterprise rentals in Rhode Island, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Rhode Island has toll roads you may encounter, most notably the Newport Bridge (Claiborne Pell Bridge), which connects Newport on Aquidneck Island to Jamestown. Toll rates for a standard passenger car are:

  • E-ZPass (non-resident): US$4.00
  • Bill by Mail (no transponder, video capture of license plate): US$6.00

To claim your Tolls Cashback after returning your Enterprise vehicle in Rhode Island, email [email protected] within 30 days of return with your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval.

How do tolls work for Enterprise rental cars in Rhode Island?

Rhode Island uses the E-ZPass electronic toll system on its toll roads. The main toll road affecting most Enterprise rental car drivers in Rhode Island is the Newport Bridge, which charges:

  • E-ZPass (non-resident): US$4.00 per crossing
  • Bill by Mail (no transponder): US$6.00 per crossing

The RhodeWorks truck toll system operates at 12 locations on major interstates including I-95, I-295, and I-195, but these apply only to heavy trucks, not standard passenger cars rented from Enterprise.

Your Enterprise rental vehicle in Rhode Island will typically include an electronic toll device. At the counter, you can choose to enroll in an unlimited toll program (usually US$11 to US$25 per day) or pay per use. If you opt out, the rental company will charge actual toll amounts plus administrative processing fees to your credit card after the rental ends.

Rhode Island has no congestion charges, emissions zones, or city-center driving fees, so no additional road-use charges apply beyond the Newport Bridge toll if your route includes it.

What is the security deposit for an Enterprise rental in Rhode Island?

When you pick up your Enterprise rental car in Rhode Island, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

Important points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
  • Only a major credit card with the driver's name printed on the card is accepted; debit cards and prepaid cards are not accepted
  • Premium or specialty vehicles may require a higher hold amount
  • After returning your Enterprise vehicle in Rhode Island, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

Can I add an additional driver to my Enterprise rental in Rhode Island?

Yes, you can add an additional driver to your Enterprise rental in Rhode Island, either included in your rate or for a fee paid at the counter.

When the additional driver fee is not included in your booking, Enterprise in Rhode Island charges US$15 per day plus applicable taxes for each additional driver. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Enterprise counter in Rhode Island:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirements (25 or older in most cases; a young-driver surcharge applies for drivers aged 21 to 24)
  • If their license uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Enterprise rental agreement in Rhode Island are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage.

What is the minimum age to rent from Enterprise in Rhode Island?

The minimum age to rent from Enterprise in Rhode Island without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the Enterprise counter in Rhode Island.

Additional age-related rules to know:

  • Drivers under 25 are typically restricted to smaller vehicle classes such as economy, compact, and intermediate sedans or SUVs; premium, luxury, full-size SUV, minivan, and convertible categories generally require the main driver to be 25 or older
  • Rhode Island is not New York or Michigan, so the standard Enterprise policy applies: the minimum renting age is 21, with a surcharge for drivers aged 21 to 24
  • All drivers, regardless of age, must present a valid driver's license and a major credit card in their name for the security deposit

If you are between 21 and 24 and renting from Enterprise in Rhode Island, Budget for the daily young-renter fee in addition to your prepaid booking total, as this surcharge is paid directly at the counter and is not included in your online rate.

Does Enterprise in Rhode Island offer Travel Assistance if something goes wrong during my rental?

Yes, most bookings made through Hola Car Rentals, including Enterprise rentals in Rhode Island, include Travel Assistance provided by Terrawind Global Protection at no extra cost. This benefit is particularly useful if you experience a medical emergency or an accident while driving on Rhode Island roads such as I-95 or Route 1.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

What fuel policy applies to Enterprise rentals in Rhode Island?

Enterprise rentals in Rhode Island follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges:

  • At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at PVD or other Enterprise locations in Rhode Island, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Enterprise vehicle in Rhode Island with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Can I pick up an Enterprise car in Rhode Island and return it in another state?

Yes, in most cases you can pick up an Enterprise rental car in Rhode Island and return it in a different state, but a one-way drop-off fee may apply depending on your route.

Key points to understand before booking:

  • One-way fees are route-specific and vary by destination, vehicle class, and season
  • The fee, if applicable, will be shown under the "To pay at destination" section during checkout and on your booking confirmation
  • Same-city or short-distance routes sometimes carry no drop-off fee, while longer interstate routes typically do
  • Cross-border rentals (for example, driving the Enterprise vehicle from Rhode Island into Canada) may be restricted or require prior authorization; check your rental agreement for territory rules

Driving your Enterprise rental across state lines within the continental United States is generally permitted under standard contract terms. Always review your rental agreement for any geographic restrictions, as entering unauthorized areas can affect your coverage.

What insurance options should I consider for my Enterprise rental in Rhode Island?

When renting from Enterprise in Rhode Island, two main types of protection are worth considering:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Enterprise rental in Rhode Island. Some U.S. states require a minimum level of liability coverage, but not all do; Rhode Island renters should confirm whether their personal auto policy or credit card extends coverage before declining this option.

Neither CDW/LDW nor LIS/SLI covers your personal injuries (that would be Personal Accident Insurance) or your belongings (Personal Effects Coverage).

Only drivers named on the Enterprise rental agreement in Rhode Island are covered by these protections. If someone not listed on the contract drives the vehicle, coverage may be void and you could be held fully liable for any damage or injury.

What happens if I return my Enterprise rental in Rhode Island after hours?

Yes, after-hours returns are accepted at Enterprise locations in Rhode Island, including the Providence-TFGreen Airport (PVD) location and the Downtown Providence branch.

Steps for an after-hours return at Enterprise in Rhode Island:

  • Drive to the designated return lane at the Enterprise location
  • Park the vehicle as directed by the return area signage
  • Place your keys in the drop box located at the return lane
  • Leave your fuel receipt in the key envelope and keep a photo of the full fuel gauge as proof
  • Take photos of the vehicle exterior before walking away to document its condition at return

Keep in mind that when you return outside staffed hours, the vehicle has not yet been formally checked in by an Enterprise agent. You remain responsible for the vehicle until the official check-in is completed the next business day. Any damage discovered at check-in may be attributed to the rental period, so thorough photos at the time of return are important.

For non-airport Enterprise branches in Rhode Island, confirm after-hours return procedures directly with the specific branch before your rental begins.

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