Enterprise Car Rental
in North Carolina

Hola Car Rentals is the only premium partner of the top car rental brands operating in North Carolina, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in North Carolina.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in North Carolina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in North Carolina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Enterprise rental car in North Carolina, you must present all of the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other languages, an IDP is strongly recommended. The IDP is a translation only and is never valid without your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in North Carolina.

Yes, Enterprise in North Carolina applies a young driver surcharge for renters between 21 and 24 years old. The standard underage fee for Enterprise, National, and Alamo is US$15 per day plus applicable taxes, paid at the counter.

North Carolina follows the general U.S. rule where 25 is the standard minimum age for no surcharge. Drivers aged 21 to 24 can rent but will pay the daily fee and face vehicle class restrictions. Most premium, full-size, luxury, minivan, and SUV categories are typically reserved for renters aged 25 and older.

If you are 21 to 24 and renting from Enterprise in North Carolina, plan to select from economy, compact, or intermediate vehicle classes to avoid availability issues. Make sure your credit card has sufficient available credit to cover both the security deposit hold (typically US$300 to US$400 for standard vehicles) and the daily surcharge added to your final bill.

Note that the Avis and Budget underage fee waiver for Latin American and Caribbean travelers does not apply to Enterprise rentals.

The Enterprise rental car counter at Charlotte Douglas International Airport (CLT) in North Carolina is located at 5489 R C Josh Birmingham Pkwy, Charlotte, NC 28214. This is the on-airport rental car facility serving CLT.

When you arrive at CLT, follow the car rental signs from the baggage claim area toward the rental car center. Enterprise is one of the major brands operating at this location. If you are unsure of the exact path, look for the consolidated rental car shuttle stop or ask airport staff for directions to the rental car facility.

Enterprise also operates multiple neighborhood locations throughout North Carolina, including downtown Charlotte at 1102 S. Tryon St. and South Boulevard at 4226 South Blvd, which may offer lower base rates by avoiding airport concession fees. Check your booking confirmation to confirm which Enterprise location your reservation is assigned to before you travel.

North Carolina operates fully cashless, all-electronic tolling with no traditional toll booths. If you drive an Enterprise rental car on North Carolina toll roads, you will encounter two main toll corridors:

• Triangle Expressway (approximately 19 miles connecting Raleigh and Durham): up to US$3.60 electronically for standard 2-axle vehicles, or US$4.05 to US$4.19 with an NC Quick Pass account as of January 2026
• Monroe Expressway (approximately 20 miles via U.S. Highway 74): up to US$2.66 electronically or US$4.10 by mail for 2-axle vehicles

Your Enterprise rental vehicle in North Carolina will include an electronic toll device. At the counter, you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the program) or opt out and pay per use. If you opt out, Enterprise will charge the actual toll amounts plus administrative processing fees to your credit card after the rental ends.

North Carolina accepts NC Quick Pass, E-ZPass, SunPass, and Peach Pass. Using an NC Quick Pass transponder with pre-paid funds provides a 35% discount off the bill-by-mail rate. Cash is not accepted on any North Carolina toll road.

There are no congestion charges or emissions zones in North Carolina.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise rental in North Carolina.

Given that North Carolina uses fully cashless tolling on roads like the Triangle Expressway and Monroe Expressway, toll charges can add up, especially if your Enterprise itinerary takes you through the Raleigh-Durham corridor or the Charlotte metro area.

To claim your cashback after returning your Enterprise vehicle in North Carolina:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Enterprise, and a toll receipt or statement showing charges paid during the rental period

The refund is processed to your original payment method and typically takes 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

When you pick up your Enterprise rental car in North Carolina, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

Important things to know about the deposit for Enterprise in North Carolina:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• You must present a physical major credit card with the driver's name printed on the card; debit cards and prepaid cards are not accepted
• Premium or specialty vehicle classes may require a higher hold amount
• After returning your Enterprise vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement

Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the Enterprise counter and local policy. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to North Carolina to prevent fraud blocks on the authorization.

Enterprise rentals in North Carolina follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Enterprise rental in North Carolina:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Enterprise locations in North Carolina, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Using Google Maps to find a gas station near your return location in North Carolina before you drop off the car is a practical way to avoid this charge.

Not automatically at the level most renters expect. In North Carolina, as in most U.S. states, Enterprise is not required by state law to include supplemental third-party liability coverage beyond a basic minimum in every rental. The coverage included in your booking depends on the rate plan you selected.

Third-party liability coverage (also called LIS, ALI, or SLI) protects you against bodily injury and property damage you may cause to other people or their property while driving the Enterprise rental in North Carolina. It does not cover damage to the rental vehicle itself, which is handled by CDW or LDW.

To confirm what is included in your specific Enterprise reservation in North Carolina:

• Review your booking confirmation for any mention of liability coverage or LIS
• At the Enterprise counter in North Carolina, check the rental agreement for the exact liability limits and any territory restrictions
• If LIS is not included, you can add it at the counter or check whether your personal auto insurance or credit card extends liability coverage to rental vehicles

Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Enterprise rental in North Carolina for adequate protection.

Yes, you can add an additional driver to your Enterprise rental in North Carolina, either as part of your rate or by paying a fee at the counter.

For Enterprise, National, and Alamo, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation for the line "Additional driver free of charge" to see if it is already covered.

Requirements for adding a driver to your Enterprise rental in North Carolina:

• The additional driver must be present at the Enterprise counter at pickup
• They must present a valid driver's license and sign the rental agreement
• If their license uses a non-Latin alphabet, they will also need an International Driving Permit
• They must meet the minimum age requirement; drivers aged 21 to 24 may be subject to the young driver surcharge

Only drivers listed on the Enterprise rental agreement in North Carolina are covered by the vehicle's protections such as CDW and liability coverage. Never allow an unlisted person to drive the vehicle, as this can void your coverage and result in additional charges.

If you return your Enterprise rental car in North Carolina after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and varies by location and partner policy.

If you exceed the grace period on your Enterprise return in North Carolina:

• You may be charged for additional hours or an extra rental day at the applicable rate
• A late return fee may also apply on top of the time charges

Most Enterprise locations in North Carolina operate Monday through Friday from 08:00 AM to 06:00 PM, with reduced or no hours on weekends depending on the branch. Airport locations such as Charlotte Douglas (CLT) and Raleigh-Durham (RDU) may have extended hours. Always confirm the specific hours for your return location on your rental agreement.

If you need more time, contact the Enterprise branch in North Carolina directly or use the Hola Car Rentals support line before your scheduled return. Extending the rental in advance is always preferable to returning late, as unplanned extensions are typically charged at a higher daily rate than your original prepaid booking.

Yes, Enterprise allows one-way rentals in North Carolina, meaning you can pick up in one city and return to a different Enterprise location, but a drop-off fee may apply depending on the route.

Common one-way scenarios for Enterprise in North Carolina:

• Airport to downtown within the same city (for example, CLT airport to Charlotte Uptown) often carries no drop-off fee
• Between different cities in North Carolina (for example, Charlotte to Raleigh) typically incurs a one-way fee that varies by distance and vehicle class
• Cross-state one-ways (for example, North Carolina to another U.S. state) may carry higher fees or restrictions depending on the route

When booking your Enterprise rental in North Carolina through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the "To pay at destination" section before you confirm. This fee cannot be prepaid and is settled at the Enterprise counter at pickup.

If you change your return location after booking, the fee may be recalculated and could increase. Always confirm the drop-off fee on your booking confirmation before traveling.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be useful if you experience an emergency during your Enterprise rental in North Carolina, such as a medical situation on a highway or in a more remote area of the state.

The travel assistance coverage typically includes:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name and your Hola Car Rentals confirmation number ready (for example, HOLA1000000), along with your current location in North Carolina.

Important: this travel assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Enterprise rental vehicle itself; that is handled by CDW or LDW coverage.

Yes, Enterprise operates both airport and neighborhood (off-airport) locations across North Carolina, and choosing an off-airport branch can reduce your rental cost by avoiding airport-specific surcharges such as concession recovery fees and customer facility charges.

Enterprise has 147 locations across North Carolina, including neighborhood branches in major cities such as:

• Charlotte: Uptown at 1102 S. Tryon St. and South Boulevard at 4226 South Blvd
• Raleigh: Downtown at 406 W South St. and S. Wilmington St. at 3600 S Wilmington St.
• Greensboro: Downtown at 501 W Gate City Blvd and Battleground Ave. at 2605 Battleground Ave.
• Wilmington: College and Shipyard at 2309 S College Rd

Off-airport Enterprise locations in North Carolina typically offer base rates that are 10 to 30% lower than airport counters, as they do not carry the same concession fees. However, you will need to arrange your own transportation from the airport to the neighborhood branch. Some Enterprise neighborhood locations in North Carolina, such as Downtown Raleigh, offer a free pickup service if you contact the branch directly to arrange it.

Always confirm the operating hours of your chosen Enterprise branch in North Carolina before booking, as most neighborhood locations close by 06:00 PM on weekdays and have limited or no weekend hours.