Enterprise Car Rental
in New Windsor, NY

Hola Car Rentals is the only premium partner of the top car rental brands operating in New Windsor, NY, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in New Windsor, NY.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in New Windsor, NY are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in New Windsor, NY charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Enterprise operates a rental counter directly inside the Newburgh Stewart International Airport (SWF) terminal in New Windsor, NY. After collecting your bags, follow the airport signs for "Rental Cars" to reach the Enterprise counter on-site. A short shuttle may be used between the terminal and the vehicle lot, so allow a few extra minutes after completing your paperwork before driving away.

If you booked the off-airport Enterprise branch instead, that location is at 2367 Route 32, New Windsor, NY 12553. That branch offers a pick-up service, meaning an agent can collect you from a nearby hotel or the airport area, but you must arrange this in advance and confirm it falls within branch hours.

• SWF airport counter: 1130 1st St, New Windsor, NY 12553, inside the terminal
• Route 32 branch: 2367 Route 32, New Windsor, NY 12553, pick-up service available
• Route 32 hours: Monday to Friday 08:00 to 18:00, Saturday 09:00 to 13:00, closed Sundays

Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name to the Enterprise counter.

Toll roads in New York are almost entirely cashless, so when you drive through a toll in your Enterprise rental near New Windsor, NY, payment is handled electronically. You will not find traditional cash lanes on most major routes.

At the Enterprise counter in New Windsor, NY, you typically have two options for managing tolls:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during your rental period. Enterprise charges US$4.95 per day as a TollPass service fee when using their program.
• Pay per use: if you decline the package, Enterprise will charge the actual toll amounts plus administrative processing fees to your credit card, sometimes weeks after you return the vehicle.

New York uses the E-ZPass system for electronic toll collection. If you already own a personal E-ZPass transponder, you can bring it and inform the Enterprise agent at pick-up so they can deactivate the vehicle's default toll device, helping you avoid duplicate charges.

If you drive into Manhattan south of 60th Street, an additional NYC Congestion Relief Zone fee of approximately US$8.99 plus taxes applies per day, billed separately from bridge and tunnel tolls.

All bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid. See the dedicated FAQ below for details on how to claim.

Yes, there are a few road features around New Windsor, NY that can catch first-time visitors off guard when driving an Enterprise rental in the area.

• NY Route 32 (Windsor Highway) runs through the commercial core of New Windsor and includes a center turn lane. The road shifts abruptly from gentle creek-valley grades into dense development, which can surprise drivers expecting a consistent urban or rural pattern.
• The five-way intersection at Vails Gate, where NY 32, NY 94, and NY 300 converge, is the town's commercial hub and can be confusing when approaching from rural directions. Take extra care navigating this junction.
• The NY 17/I-86 interchange near New Windsor is undergoing reconstruction that introduces a diverging diamond configuration, where traffic briefly switches sides on the overpass. This is different from standard interchanges and requires attention to lane markings and signage.
• A new roundabout is part of the same interchange project, altering familiar highway flows in the area.

These features are not typical of most U.S. suburban destinations, so reviewing your route before leaving the Enterprise lot in New Windsor, NY is a good idea. Using the GPS or navigation app on your phone can help you anticipate lane changes and intersection layouts in advance.

Yes, every booking includes Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise rental in New Windsor, NY.

This is especially useful in the New York area, where cashless tolls on bridges, tunnels, and highways such as the NY State Thruway can add up quickly. The cashback applies to actual toll charges you paid, up to the 5% cap.

To claim your cashback after returning your Enterprise vehicle in New Windsor, NY:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from Enterprise, and a toll receipt or statement showing charges paid during the rental period
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly.

To collect your Enterprise rental in New Windsor, NY, you must bring the following physical documents. Digital copies are not accepted at the counter.

• A valid, unexpired driver's license with a photograph. If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation alongside your original license.
• A major credit card physically in the main driver's name, with the driver's name printed on the card. This is required for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID, particularly for visitors arriving from outside the United States.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

All named drivers must be present at the Enterprise counter in New Windsor, NY at pick-up and must show their own valid license. If an additional driver's license is not in a Latin-alphabet language, they will also need an IDP.

The IDP is a translation document only and is never valid without the original license accompanying it.

Yes, a major credit card is required for the security deposit hold when picking up your Enterprise rental in New Windsor, NY. The card must be physically present, in the main driver's name, and have the driver's name printed on it. Digital wallets, virtual cards, debit cards, and prepaid cards are not accepted for the deposit.

At the Enterprise counter in New Windsor, NY, a temporary authorization hold is placed on your card at pick-up. This reduces your available credit by the hold amount until the rental is closed and your bank releases it, which can take up to 15 business days after return.

• Typical hold for standard cars in the United States: approximately US$300 to US$400
• For 12 or 15 passenger vans, Enterprise in New York requires a deposit of US$300 on a credit card
• Premium or specialty vehicle classes may carry higher hold amounts

Make sure your card has sufficient available credit to cover both the hold and any expected charges. Bringing a backup credit card in your own name is a good precaution in case your primary card is declined.

Yes, Enterprise applies a young driver surcharge for renters under 25 at its New Windsor, NY locations. New York State law requires rental companies to rent to licensed drivers aged 18 and older, but an underage fee applies.

• Drivers aged 18 to 20: US$64.75 per day surcharge (applies to Economy through Intermediate vehicle classes)
• Drivers aged 21 to 24: US$30.75 per day surcharge (applies to Economy through Full Size cars, Cargo and Minivans, and Intermediate SUVs)

These fees are charged at the Enterprise counter in New Windsor, NY and are in addition to your base rental rate. Certain vehicle classes such as Full Size SUVs, Premium, Luxury, Convertibles, and Vans are typically restricted to renters aged 25 and older, regardless of the surcharge.

A valid driver's license and a major credit card in the main driver's name are still required at pick-up. If you are unsure which vehicle classes are available for your age group at the New Windsor, NY Enterprise location, contact customer service before booking to confirm eligibility.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident during your Enterprise rental in New Windsor, NY. Note that this benefit does not apply to residents of the United States or Canada.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your Enterprise rental around New Windsor, NY, for example after an accident on the NY 17/I-86 interchange or along Route 32, contact the Terrawind assistance line immediately:

• Phone (toll-free or collect): +1 888 980 9992, available 24 hours a day, 7 days a week
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Follow the coordinator's instructions and keep all receipts and reports, as some reimbursements require prior authorization before expenses are incurred. This coverage does not replace CDW/LDW for damage to the Enterprise vehicle itself.

Yes, you can add an additional driver to your Enterprise rental in New Windsor, NY, but the additional driver must be physically present at the counter at pick-up with their own valid driver's license.

Whether the additional driver fee is included depends on your rate. Check your booking confirmation for the line "Additional driver free of charge." If it is not included, Enterprise charges US$15 per day plus applicable taxes for each additional driver in New Windsor, NY.

• The additional driver must meet the same minimum age requirements as the main driver
• If the additional driver is under 25, the young driver surcharge may also apply
• Both the main driver and the additional driver must sign the rental agreement at the Enterprise counter
• If the additional driver's license uses a non-Latin alphabet, they must also present an International Driving Permit

Only drivers listed on the Enterprise rental agreement in New Windsor, NY are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone who drives the car without being named on the contract may void those protections and expose you to additional charges.

Enterprise rentals in New Windsor, NY follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pick-up, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in New Windsor, NY with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

If the car was not full at pick-up, ask the Enterprise agent to record the exact starting level on the agreement and return it at that same level to avoid any dispute. For after-hours returns at the Route 32 branch, leave your fuel receipt in the drop envelope and keep a photo of the full gauge as evidence.

Yes, one-way rentals are possible with Enterprise, but a drop-off fee may apply when you return the vehicle to a location different from where you picked it up in New Windsor, NY.

The drop-off fee is route-specific and varies based on the destination, vehicle class, and season. It is not mileage, fuel, or a tax, though it is typically taxable locally. You cannot prepay this fee, and it is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

• Same-city airport to downtown routes often carry no drop-off fee
• City-to-city routes within the same region may carry a moderate fee
• Long-distance or cross-state routes from New Windsor, NY typically carry a higher fee
• Cross-border one-ways (for example, returning in Canada) may be restricted or require prior approval from Enterprise

During the booking process, any applicable drop-off fee for your chosen route will appear under the "To pay at destination" section before you confirm. Review your booking confirmation to verify the amount. If the Enterprise counter in New Windsor, NY charges a different fee than what was disclosed, keep all paperwork and contact support after the rental ends.

Yes, after-hours returns are accepted at the Enterprise branch on Route 32 in New Windsor, NY. The branch at 2367 Route 32 has a key drop box where you can leave the keys when the counter is closed.

• Lock the vehicle and place the keys in the drop box provided at the branch
• Keep a photo of the fuel gauge showing a full tank and note the odometer reading before you leave
• Retain your fuel receipt from the last fill-up as evidence of the tank level at return
• The rental agreement is formally closed on the next business day when Enterprise staff inspect the vehicle

Because the vehicle is not inspected until the following business day, you remain responsible for the car until that inspection is completed. Make sure there is no new damage and that the fuel level matches what is recorded on your Enterprise agreement from New Windsor, NY.

The Route 32 branch is closed on Sundays, so if you return on a Saturday after 13:00 or on a Sunday, the inspection will take place on Monday morning. If you have any concerns about the return condition, take timestamped photos of all sides of the vehicle before dropping the keys.

The insurance and protection options available with your Enterprise rental in New Windsor, NY depend on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself, including theft and vandalism, up to the limits stated in your agreement. A deductible may apply unless your confirmation explicitly shows zero excess.

CDW/LDW does not cover:

• Bodily injury or property damage you cause to third parties, which requires separate liability coverage (LIS/ALI/SLI)
• Damage from prohibited use such as off-road driving, DUI, or unauthorized drivers
• Items often excluded by default such as tires, undercarriage, roof, and keys

In New York State, some minimum third-party liability is required by law, but the level included may not be sufficient for all situations. Adding Supplemental Liability Insurance (SLI) through Enterprise in New Windsor, NY is strongly recommended to protect against claims from other drivers or pedestrians.

Travel Assistance (medical and legal coverage via Terrawind) is included in most bookings but does not apply to US or Canadian residents. Always check your booking confirmation for the exact protections included in your rate.