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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 11 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Portsmouth include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portsmouth, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Portsmouth.

Will I face unexpected charges at the Dollar counter in Portsmouth when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar rental counter in Portsmouth?

The Dollar rental counter in Portsmouth is located at 203 Lafayette Road, a neighborhood city-center site. This is not an on-airport counter at Portsmouth International Airport at Pease (PSM); it is a standalone branch you drive or travel to directly.

At the 203 Lafayette Road location, you walk in to the counter without needing a shuttle. Customer ratings for the Dollar Portsmouth pick-up experience average around 8 out of 10 for speed and ease.

If you are arriving by air at PSM, Dollar does provide service through the airport's consolidated ground transportation building, which is approximately a 5 to 10 minute walk to the left from baggage claim. Unlike some other brands at PSM, Dollar does not have a dedicated on-site lot there, so expect coordination through the shared facility or a shuttle arrangement rather than a direct walk to a Dollar-branded lot.

For most visitors, picking up at 203 Lafayette Road is the more straightforward option, though it requires arranging your own transport from the airport first.

What are the Dollar counter hours in Portsmouth?

The Dollar location at 203 Lafayette Road in Portsmouth operates on limited hours, so planning your arrival time carefully is important.

  • Monday through Friday: 08:00 to 17:00
  • Saturday: approximately 09:00 to 12:00 (hours vary by source; confirm directly)
  • Sunday: closed

The Dollar counter at Portsmouth International Airport at Pease (PSM) operates on a more restricted schedule, with some sources noting part-time windows such as 09:30 to 12:00 or 13:00 to 16:00 on select days. After-hours pickup is not explicitly offered at either location.

If your flight arrives outside these windows, you may need to arrange overnight accommodation and collect your Dollar vehicle the following morning. Rental companies generally hold bookings for up to 24 hours from the original pickup time, so a short delay does not automatically forfeit your reservation. If your delay exceeds 24 hours, contact support as soon as possible to discuss your options.

What documents do I need to pick up a Dollar rental car in Portsmouth?

To collect your Dollar rental in Portsmouth, you must bring the following physical documents to the counter:

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or other Latin-alphabet languages, an IDP is recommended but not strictly required at most Dollar locations in Portsmouth and across New Hampshire.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter.

Does Dollar in Portsmouth use E-ZPass for tolls, and how does it work?

Yes, the toll roads you are likely to use when driving a Dollar rental out of Portsmouth rely on New Hampshire's E-ZPass electronic toll system, and your rental vehicle will come equipped with a toll device.

The main toll roads near Portsmouth include:

  • Blue Star Turnpike (I-95, Seabrook to Portsmouth): up to US$2.00 per car at cash lanes, or as low as US$1.40 with E-ZPass discounts
  • Spaulding Turnpike (NH 16, Portsmouth toward Rochester): also E-ZPass enabled
  • F.E. Everett Turnpike (I-93/293, Nashua to Concord): up to US$1.00 per car

At the Dollar counter in Portsmouth you can choose between two billing approaches:

  • Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day depending on the partner program) covers all tolls during the rental
  • Pay-per-use: you are billed the actual toll amount plus an administrative processing fee each time you use a toll lane

If you drive through an E-ZPass lane without enrolling, Dollar will auto-enroll you in its toll program and charge tolls plus fees to your card. Cash lanes are still available at most New Hampshire plazas and let you avoid the program entirely. Use the official calculator at ezpassnh.com/toll-rate-calculator to estimate costs for your specific route.

Can I get toll cashback on my Dollar rental in Portsmouth?

Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Portsmouth, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

Given that driving a Dollar vehicle out of Portsmouth almost certainly means using New Hampshire toll roads such as the Blue Star Turnpike on I-95 or the Spaulding Turnpike on NH 16, this benefit can offset a meaningful portion of your toll costs.

To claim your cashback:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals confirmation, the Dollar rental agreement signed at pick-up, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after your Portsmouth rental ends.

How much is the security deposit for a Dollar rental in Portsmouth?

When you pick up your Dollar vehicle in Portsmouth, the counter will place a temporary authorization hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the car.

For standard car classes at Dollar locations in the United States, including Portsmouth, typical holds range from approximately US$300 to US$400. Premium or specialty vehicles may carry higher holds. The exact amount is set by Dollar at the counter and can vary by vehicle class, rental duration, and season.

Important requirements for the deposit at the Dollar Portsmouth counter:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver's name printed on the physical card
  • Debit cards, prepaid cards, and virtual card numbers are not accepted
  • The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Dollar vehicle, the hold is released. Your bank or card issuer controls how quickly it reappears in your available balance, which can take up to 15 business days.

Can I add an additional driver to my Dollar rental in Portsmouth?

Yes, you can add an additional driver to your Dollar rental in Portsmouth, either as part of your rate or by paying a fee at the counter.

For Dollar, Hertz, and Thrifty, the additional driver fee when not included in your rate is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the full rental period.

To add a driver at the Dollar Portsmouth counter:

  • The additional driver must be present at pick-up in person
  • They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the rental agreement
  • The additional driver must meet the minimum age requirements

Only drivers listed on the Dollar rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Portsmouth or elsewhere, coverage may be void and additional charges could apply. Always check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Can I pick up a Dollar car in Portsmouth and return it in another city?

Yes, one-way rentals are generally possible with Dollar, allowing you to pick up in Portsmouth and return the vehicle at a different location, though a drop-off fee may apply depending on the route.

How the fee works:

  • Same-city airport to downtown or vice versa: often no drop-off fee
  • Portsmouth to another city in New Hampshire or a neighboring state: a drop-off fee typically applies and varies by distance and vehicle class
  • Long-distance or cross-country routes: fees are higher and some routes may not be available

The drop-off fee for your specific Portsmouth route is shown during the booking process on the Hola Car Rentals website under the details page for the rate you select. It appears in the section labeled as charges due at destination. This fee cannot be prepaid and is paid directly to Dollar at the counter.

If you need to change your return location after booking, be aware that modifications may reprice the entire rental and recalculate or add a drop-off fee. Review your confirmation carefully before finalizing any one-way arrangement from Portsmouth.

Do I need an International Driving Permit to rent from Dollar in Portsmouth?

An International Driving Permit (IDP) is not always mandatory for renting from Dollar in Portsmouth, but whether you need one depends on your license.

  • If your license is in English or uses a Latin (Roman) alphabet: an IDP is recommended but generally not required at Dollar locations in Portsmouth, New Hampshire
  • If your license uses a non-Latin alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script: an IDP is mandatory and must be presented alongside your original license at the Dollar counter

The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license. You must obtain an IDP in your home country before traveling, as it cannot be issued to foreign license holders once you are in the United States.

At the Dollar Portsmouth counter, all documents must be physical originals. Digital versions are not accepted. If you are unsure whether your license requires an IDP for your Dollar rental in Portsmouth, obtain one before departure to avoid any issues at pick-up.

What is the minimum age to rent a Dollar car in Portsmouth?

The minimum age to rent a Dollar car in Portsmouth, New Hampshire, without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee at the counter.

For Dollar, Hertz, and Thrifty, the young-renter surcharge is US$13.50 per rental day plus taxes, up to a maximum of US$189 plus taxes for the rental period.

Additional restrictions for under-25 renters at Dollar in Portsmouth:

  • Most premium, full-size, luxury, convertible, minivan, and van categories are restricted to drivers aged 25 and older
  • Economy, compact, intermediate, and compact SUV classes are typically available to younger renters
  • A major credit card in the driver's name is still required for the deposit regardless of age

New Hampshire does not have a state law equivalent to New York or Michigan requiring rentals to drivers under 21, so the Dollar Portsmouth minimum is effectively 21 for standard rentals with the applicable surcharge. Drivers under 21 are generally not eligible to rent.

What fuel policy does Dollar use in Portsmouth?

Dollar rentals in Portsmouth follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Dollar Portsmouth rental:

  • At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address
  • Show the gauge at full when returning the vehicle to the Dollar Portsmouth location

If you return the Dollar vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option. If you are doing an after-hours drop at the Portsmouth location, leave the receipt in the return envelope and keep a photo of the full gauge for your records.

Does Dollar in Portsmouth include insurance, and what coverage do I need?

Dollar rentals in Portsmouth do not automatically include full insurance coverage in the base rate. Understanding what is and is not covered is important before you arrive at the counter.

Key coverage types to consider for your Dollar Portsmouth rental:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle itself. A deductible may still apply unless your confirmation shows zero excess
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others. Some U.S. states require a minimum level, but not all do. New Hampshire renters are strongly advised to add supplemental liability coverage
  • CDW/LDW does not cover third parties; LIS/ALI/SLI does not cover the rental vehicle itself. You typically need both for comprehensive protection

Check your Hola Car Rentals booking confirmation to see which protections are included in your selected rate for the Dollar Portsmouth rental. If you are unsure, review the rate details before finalizing your booking. Declining coverage at the Dollar counter without a confirmed alternative, such as a personal auto policy that extends to rentals, can leave you exposed to significant costs.

Is travel assistance included with my Dollar rental booking in Portsmouth?

Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Portsmouth, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if something goes wrong during your Portsmouth trip, for example a medical emergency while driving on I-95 or the Spaulding Turnpike, or if your airline loses your luggage on arrival at Portsmouth International Airport at Pease (PSM).

Coverage typically includes:

  • Travel and medical assistance for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Pre-existing medical conditions are also excluded. This coverage does not replace CDW/LDW for the Dollar vehicle or LIS/ALI/SLI for third-party liability.

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