Car Rental
in Hawaii

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Hawaii, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Hawaii.

No. With Hola Car Rentals, all costs and charges for your booking in Hawaii are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hawaii charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Daniel K. Inouye International Airport (HNL) in Hawaii, rental car pickup does not happen inside the terminal. All major rental brands operate from the Consolidated Rent-A-Car facility (CONRAC) at 300 Rodgers Boulevard, reached by a free shuttle.

• After collecting your baggage, follow the purple "Rental Car Shuttle" signs to the ground-level median stops outside your terminal
• Terminal 1: stops across from Baggage Claims 8 and 9
• Terminal 2: across from Baggage Claim 18, or directly across from Claims 26 and 31
• Terminal 3: outside the terminal building

Shuttles run daily from 4:00 AM to midnight and the ride to the CONRAC takes under 5 minutes. At the CONRAC, present your driver's license and credit card, complete the rental agreement, inspect the vehicle for pre-existing damage, and confirm the fuel policy before driving away. Plan for an extra 10 to 20 minutes between baggage claim and leaving the Hawaii rental facility, especially during peak hours.

No, Hawaii has no toll roads, toll bridges, or toll tunnels of any kind. There are no cashless toll systems, transponder programs, or congestion charges operating anywhere in Hawaii, so you will not encounter any toll plazas or automated billing lanes during your rental.

This makes Hawaii simpler to drive than many U.S. mainland destinations. You do not need to enroll in a toll program, purchase a daily toll pass, or worry about post-rental toll invoices from the rental company.

However, Hawaii does impose other rental-related fees that are unrelated to tolls, including airport concession recovery fees, customer facility charges of roughly US$4.50 to US$5.00 per day, and state rental taxes. These can add 20 to 40 percent to your base rate and will appear on your rental agreement at the Hawaii counter.

To collect your rental car in Hawaii, you must bring the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or travel itinerary (required for international visitors at airport locations such as HNL)

If your driver's license is not written in English or uses a non-Latin alphabet such as Arabic, Japanese, or Cyrillic, an International Driving Permit (IDP) is strongly recommended when renting in Hawaii. The IDP is a translation only and must be carried alongside your original license.

At HNL, you will present all documents at the CONRAC facility after taking the free shuttle from your terminal. Debit cards and prepaid cards are not accepted for the security deposit hold in Hawaii.

Yes, the Tolls Cashback benefit is included on all Hola Car Rentals bookings, including Hawaii rentals. Because Hawaii itself has no toll roads, this benefit is most relevant if your Hawaii trip involves a connecting drive on the U.S. mainland before or after your island stay, or if you incur any toll-related charges billed through the rental company.

The benefit reimburses the lesser of your actual toll costs or up to 5 percent of your total Hola Car Rentals booking value. To claim it, email [email protected] within 30 days of returning the vehicle and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at the Hawaii counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

An International Driving Permit (IDP) is not strictly required to rent a car in Hawaii, but it is strongly recommended if your driver's license is not in English or uses a non-Latin alphabet such as Arabic, Japanese, Chinese, or Cyrillic.

Hawaii rental counters accept valid foreign licenses issued by countries that participated in the 1949 Geneva Convention on Road Traffic or that have a reciprocal agreement with the United States. Your license must be valid for the entire rental period and must not be suspended, expired, or revoked.

Key points to remember when renting in Hawaii:

• The IDP is a translation document only and must be carried together with your original license
• It is not a standalone license and will not be accepted without the original
• Obtain your IDP in your home country before traveling to Hawaii, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders
• Out-of-state and foreign licenses are generally valid in Hawaii for up to one year

Hawaii has several driving rules that differ from U.S. mainland norms and can catch first-time visitors off guard.

• Handheld cell phone use is a primary offense for all drivers in Hawaii, meaning police can pull you over solely for this violation. Fines are aggressively enforced.
• Headlights must be on from 30 minutes after sunset to 30 minutes before sunrise and during rain or fog, which is common in Hawaii's tropical climate.
• Right turns on red are permitted after a full stop unless a sign prohibits it, but you must yield strictly to pedestrians and cross traffic.
• A move-over law requires you to change lanes or reduce speed for stopped emergency, tow, or maintenance vehicles.
• The maximum speed limit in Hawaii is 60 mph on rural interstates such as H-1, H-2, and H-3 on Oahu, lower than most U.S. mainland highways. Urban limits are typically 55 mph and residential streets 25 mph.
• Automated speed cameras at 10 Oahu intersections issue fines starting at US$167 for exceeding the limit by more than 11 mph. Red-light camera fines start at US$97. Tickets are mailed to the vehicle owner, and rental companies may pass through administrative fees.

Hawaii roads also feature narrow lanes, one-lane bridges, steep grades, and sudden speed-limit drops, so stay alert to posted signs throughout your Hawaii drive.

In Hawaii, rental companies place a temporary authorization hold on your credit card at pickup rather than charging you outright. For standard vehicles rented in the United States, including Hawaii, the typical hold is approximately US$300 to US$400, though the exact amount varies by rental brand, vehicle class, airport location, and season.

Important things to know about the deposit hold in Hawaii:

• You must present a physical major credit card with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.
• Premium or specialty vehicles may require a higher hold amount.
• Notify your bank of your Hawaii travel dates to prevent the in-person authorization from being flagged as fraud.
• Bring a backup credit card in your name in case your primary card is declined at the Hawaii counter.

The deposit hold is separate from your prepaid booking total and is fully refundable provided all rental terms are met.

Hawaii adds several layers of fees on top of the base rental rate, and the total surcharges can add 20 to 40 percent to what you see quoted. Understanding these before you arrive at the Hawaii counter helps avoid surprises.

• Airport concession recovery fee: approximately 5 to 11.1 percent of the base rate at HNL, varying by airport and island
• Customer facility charge: roughly US$4.50 to US$5.00 per day, covering the cost of the CONRAC facility
• State general excise tax (GET): 7.25 percent plus additional surcharges
• Tourism-related fees that may apply indirectly depending on the rental period

If your booking confirmation shows "Taxes and Fees: Included," those items should not be billed again at the Hawaii counter. If they are, the No Extra Charges© guarantee covers undisclosed or incorrectly billed counter charges. Off-airport locations in Honolulu or other Hawaii cities typically avoid the airport concession fee, which can make them 20 to 30 percent cheaper than picking up directly at HNL.

Most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this applies to Hawaii rentals as well. If you experience a medical emergency, a road accident, or a flight disruption during your Hawaii trip, this benefit can provide meaningful support.

Core benefits typically included:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident in Hawaii
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important limitations to note for Hawaii travelers:

• This benefit does not apply to U.S. or Canadian residents
• Pre-existing medical conditions are excluded
• Rental vehicle damage is covered by CDW/LDW, not Travel Assistance
• Always contact the assistance line before incurring expenses that require prior authorization

Check your booking confirmation for the exact coverage terms that apply to your Hawaii reservation.

To return your rental car at Daniel K. Inouye International Airport (HNL) in Hawaii, drive to the CONRAC facility at 300 Rodgers Boulevard and follow the "Rental Car Return" signs to your rental company's designated area within the building.

Steps for a smooth return in Hawaii:

• Refuel before arriving at the CONRAC. The nearest fuel stations are along Nimitz Highway (HI-92) as you exit the airport. Returning the car below the recorded fuel level will result in a refueling charge at the partner's rate plus a service fee.
• Take a photo of the fuel gauge and odometer at the return location as evidence.
• Allow extra time after drop-off to take the free shuttle back to Terminals 1 or 3 for your departure.

For after-hours returns outside the 4:00 AM to midnight shuttle window, use the secure key drop-box near the return area. Park in the designated spot, photograph the vehicle's condition, lock the car, and deposit the keys. Staff will process the return the next business day. Confirm your specific supplier's after-hours instructions in advance to avoid unexpected fees on your Hawaii rental.

In Hawaii, the minimum age to rent a car without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent in Hawaii but will be charged a daily young-renter surcharge, and most rental companies restrict certain vehicle classes to drivers 25 and older.

Vehicle classes typically restricted to drivers 25 and older in Hawaii include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes.

Additional requirements that apply regardless of age in Hawaii:

• A valid driver's license in good standing
• A physical major credit card in the main driver's name for the security deposit hold
• An IDP if the license is not in English or uses a non-Latin alphabet

One exception worth noting: certain Hola Car Rentals rates fulfilled by Avis or Budget waive the young-renter fee for drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean, provided the waiver is explicitly shown on the booking confirmation. Check your confirmation to see if this applies to your Hawaii rental.

The standard fuel policy for rental cars in Hawaii is Full to Full. You receive the vehicle with a full tank and must return it full to avoid charges.

How to follow the Full to Full policy correctly in Hawaii:

• At pickup, confirm the starting fuel level with the agent and ensure it is recorded on the rental agreement. Take a photo of the dashboard.
• During your Hawaii rental, use the correct fuel type as shown in the vehicle documentation.
• Before returning to the CONRAC at HNL, refuel at a station along Nimitz Highway (HI-92), which is the closest fueling area to the airport. Refuel within roughly 10 miles of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• Take a photo of the full gauge at the return location.

If you return the Hawaii rental below the recorded starting level, the rental company will charge you for the fuel shortfall at their own rate, which is typically higher than pump prices, plus a refueling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your rental car in Hawaii, either at no cost if your rate includes it or for a daily fee paid at the Hawaii counter.

When an additional driver fee applies in Hawaii, the daily rates by brand are:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Requirements for adding a driver at the Hawaii counter:

• The additional driver must be physically present at pickup with a valid driver's license
• They must meet the minimum age requirements for Hawaii rentals
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
• If their license is not in English or uses a non-Latin alphabet, an IDP is recommended
• Both the main driver and the additional driver must sign the rental agreement

Only drivers named on the Hawaii rental agreement are covered by protections such as CDW/LDW and liability coverage. Never allow an unlisted person to drive the vehicle.