VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
Frequently Asked Questions
Which airport is meant by “Ontario Airport” on this page—Ontario International (ONT) in California or Toronto Pearson (YYZ) in Ontario, Canada?
This page exclusively covers car rentals at Ontario International Airport (ONT) in Southern California. It's a common point of confusion, but all the information provided here is tailored for travelers flying into the Golden State. ONT serves as a convenient gateway to Los Angeles, Orange County, the Inland Empire, and desert destinations like Palm Springs. Rest assured, all tips regarding shuttles, driving routes, and facility logistics pertain to the airport in Ontario, California.
If my flight lands at ONT, what’s the quickest way to reach the rental cars from each terminal without getting turned around?
Upon arriving at either Terminal 2 or Terminal 4 at Ontario International Airport, the process is very straightforward. After collecting your luggage from baggage claim, exit the terminal to the outer island curb. Look for the clearly marked signs for "Rental Car Shuttles." All rental car companies operate from a consolidated facility off-site, so you only need to find this one designated shuttle stop, which simplifies the pickup process significantly.
Are the rental car shuttles at Ontario International (ONT) shared by all companies, or does each brand have its own pickup point?
Ontario International Airport (ONT) utilizes a convenient consolidated rental car center, which means all major rental brands are housed in one location away from the terminals. To get there, you will use a shared shuttle service that serves all rental companies. This system is efficient, as you don't need to look for a specific brand's bus; simply board the next available rental car shuttle at the designated pickup zone outside baggage claim.
Where do I wait for the rental car shuttle at ONT if I’m arriving on an overnight flight and the terminal is quieter?
Even during late-night or early-morning hours, the pickup location for the rental car shuttle remains the same. After you retrieve your bags, proceed outside the terminal to the ground transportation island. The shuttle stop is clearly marked with overhead signs for rental cars. While the airport is quieter, these shuttles continue to operate to accommodate all arriving flights, ensuring you can get to the rental facility regardless of your arrival time.
What’s the most straightforward route from ONT to downtown Los Angeles that avoids complicated interchanges for first-time drivers?
For the most direct and least confusing drive to downtown Los Angeles, take Interstate 10 West from the airport area. This freeway is a major artery that leads directly into the heart of LA. While it can be busy, it minimizes the need for complex freeway changes that can be challenging for visitors. Simply stay on the I-10 West for the majority of your journey until you see the exits for downtown.
If I’m staying in Anaheim near Disneyland, what’s the easiest drive from Ontario Airport without accidentally ending up in express lanes?
The simplest route to Anaheim from ONT is to take the CA-60 West freeway. After a few miles, you will merge onto the CA-57 South freeway, which will take you directly into the Anaheim resort area. To avoid express lanes, make sure to stay in the general-purpose lanes on the right side of the freeway. The signage is typically very clear, so just follow the standard signs for the CA-57 South toward Santa Ana.
What should I know about FasTrak lanes when leaving Ontario Airport toward LA or Orange County in a rental car?
Many Southern California freeways, including the I-10 and I-15 near Ontario, have FasTrak or express lanes that require a special transponder for access. It's crucial to avoid entering these lanes unless your rental vehicle is equipped with a tolling device and you understand the associated program. Using them without a transponder can result in violations. Always check with your rental car company at the counter about their policies and options for using these convenient but regulated lanes.
If I’m headed to Palm Springs from Ontario Airport, which time of day usually has the least stressful traffic leaving the Inland Empire?
To enjoy the most stress-free drive to Palm Springs, plan to leave Ontario Airport during off-peak hours. The best window is typically mid-morning, between 10:00 AM and 1:00 PM, after the morning commute has subsided. An alternative is to depart after 7:00 PM in the evening. This helps you avoid the heavy eastbound commuter traffic that can build up on the I-10 freeway through the Inland Empire, making for a much smoother desert drive.
What’s the simplest drive from Ontario Airport to Big Bear for someone not used to mountain roads?
For drivers new to mountain conditions, the most straightforward and generally best-maintained route to Big Bear is via CA-210 East to CA-330 North. This route, known as the "front grade," is a state highway that is prioritized for snow removal in winter. While it is a winding mountain road, it is wide and well-paved. It eventually leads you to CA-18, which takes you directly into the Big Bear Lake area.
In winter, what road-closure or chain-control checks should I do before driving from Ontario Airport up to Big Bear or Lake Arrowhead?
Before beginning your drive to Big Bear or Lake Arrowhead in winter, it is essential to check the current road conditions. The best resource is the Caltrans (California Department of Transportation) website or their QuickMap app, which provides real-time updates on road closures and chain requirements. You can also call their highway information hotline. Conditions can change rapidly, so checking right before you leave the rental lot is the safest approach.
If I’m picking up a rental at ONT with kids, where’s the best place to install a car seat without feeling rushed?
The consolidated rental car facility at ONT has a large parking structure where you pick up your vehicle. Once you have your assigned car, find a spot in a less busy section of the garage to install your car seat. This allows you to take your time and ensure it's installed correctly without the pressure of holding up a line. The covered structure also provides shade, making it more comfortable for you and your children.
What documents and information do travelers commonly forget when they arrive to pick up a rental car at Ontario Airport?
Travelers often focus on their primary identification but can sometimes overlook other necessary items. It's always a good idea to have your booking confirmation number readily accessible, either printed or on your phone. Additionally, ensure you have all required credentials for any additional drivers you plan to add to the rental agreement. Being fully prepared with all your paperwork helps make the check-in process at the counter smooth and efficient.
If my flight is delayed and I arrive after midnight at Ontario Airport, what should I expect for rental-car access and shuttle frequency?
Most major rental car companies at ONT's consolidated facility adjust their hours to accommodate delayed flights, often staying open until the last flight of the day has arrived. The airport shuttles to the rental center also continue to run to service these late arrivals. However, shuttle frequency may be reduced compared to peak hours, so you might experience a slightly longer wait. It's always a good practice to note your flight number in your reservation so the company is aware of your potential delay.
Where is the closest easy-to-use gas station near Ontario Airport for topping off before returning the car?
You'll find several convenient gas stations within a five-minute drive of the rental car return center. The most accessible options are located along major cross-streets like Archibald Avenue and Vineyard Avenue, just south of the airport. These stations are accustomed to rental car traffic and are easy to enter and exit. Using your phone's navigation app to search for "gas stations" as you approach the airport will give you plenty of straightforward choices.
What return-lane signs should I watch for near Ontario Airport so I don’t end up in the wrong entrance for my rental company?
As you approach the airport for your return, follow the large overhead signs for "Rental Car Return." These will guide you off the main boulevards and toward the consolidated return facility. Once you enter the facility's driveway, the signage becomes more specific, with large, color-coded signs directing you to the designated return lanes for each individual rental car company. Pay close attention to these signs to ensure you pull into the correct area.
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