Car Rental
at Los Angeles Airport

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating at Los Angeles Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Los Angeles Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Los Angeles Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Los Angeles Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Los Angeles Airport, there are no rental car counters inside the terminals. All rental companies operate via shuttle service to off-airport facilities.

After landing and collecting your luggage, exit baggage claim to the lower arrivals level and follow the purple "Rental Car Shuttles" signs. Board your rental company's courtesy shuttle at the marked kerb stop, confirming it serves your specific brand.

Most major brands including Avis, Budget, Hertz, Dollar, Thrifty, and others operate from the Consolidated Rent-A-Car (ConRAC) facility at 5251 W 98th Street, approximately 1.5 miles from the main Los Angeles Airport loop. The ConRAC facility operates 24 hours daily.

Plan for the following time from touchdown to driving away:

• Immigration and customs: 45 to 120 minutes (the largest variable for arrivals from abroad)
• Shuttle transfer to the rental facility: 20 to 45 minutes depending on queue length
• Counter, documents, and vehicle inspection: 15 to 60 minutes depending on how busy it is

In total, allow 120 to 180 minutes from landing to picking up your vehicle at Los Angeles Airport, and add 30 minutes during peak periods such as Friday afternoons or school holidays.

To collect your rental car at Los Angeles Airport, you must present the following physical documents at the counter:

• Your original, unexpired driver's license (physical card, not a digital copy)
• A passport or valid government-issued photo ID
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory in addition to your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and is not valid without your original license.

All documents presented at the Los Angeles Airport rental counter must be physical originals. Digital versions shown on a phone or tablet are not accepted. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

Yes, a major credit card in the main driver's name is required to rent a car at Los Angeles Airport. The card must be a physical card with the driver's name printed on it.

At pickup, the rental company places a temporary authorization hold on your card, typically between US$300 and US$400 for a standard vehicle at a US airport location. This hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit at Los Angeles Airport counters. Even if you prepaid your booking online, you must still present a physical credit card at the counter.

A few tips to avoid issues at the Los Angeles Airport counter:

• Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm your card has enough available credit to cover the hold plus any expected charges

Yes, toll roads exist in the greater Los Angeles Airport area, and all rental vehicles come equipped with an electronic toll device or plate-based billing system.

The main toll facilities you may encounter when driving from Los Angeles Airport include:

• Express lanes on I-10 and I-110, which use dynamic pricing and require a FasTrak transponder to use legally
• Orange County toll roads (SR-73, SR-133, SR-241, SR-261), which are fully cashless and charge approximately US$5 to US$15 per day depending on usage

California uses the FasTrak system statewide. Cash payment is not accepted on most toll facilities near Los Angeles Airport.

At the rental counter, you will typically be offered two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during the rental period
• Pay per use: the rental company charges actual toll amounts plus administrative processing fees, which may appear on your card days or weeks after you return the vehicle

You may also opt out and pay tolls directly through the toll agency's website or app. If you plan to use your own FasTrak pass, inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Most highways in the Los Angeles Airport area are free if you avoid express lanes and Orange County toll roads entirely.

Rentals picked up at Los Angeles Airport carry several mandatory local fees that are added on top of the base rate. These charges are among the highest of any major US airport and can significantly increase the total cost.

The main fees you should expect at Los Angeles Airport include:

• Airport concession recovery fee: a percentage of the base time and mileage rate, charged because rental companies pay the airport for the right to operate there
• Customer facility charge (CFC): a per-day fee that funds the ConRAC rental car center and shuttle infrastructure, which accumulates on multi-day rentals
• Airport access or transport fee: a mandatory charge for shuttle service between the terminals and the rental facility
• California sales tax: applied not only to the base rate but also to certain mandatory surcharges, increasing the effective tax burden

These fees are often not visible in the initial search results and appear at checkout or at the counter. If your booking confirmation shows "Taxes and Fees: Included," you should not be billed again for those items at the Los Angeles Airport counter. If you are, the No Extra Charges© guarantee may apply.

Off-airport rental locations in nearby areas such as Inglewood or Westchester typically cost 20 to 30 percent less overall because they avoid the concession and CFC fees, though the shuttle transfer adds 15 to 30 minutes to your journey.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental from Los Angeles Airport.

This benefit is useful at Los Angeles Airport because the surrounding area includes cashless express lanes on I-10 and I-110 as well as Orange County toll roads, meaning toll charges are common even on short trips.

To claim your Tolls Cashback after returning your vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, Tolls Cashback, HOLA1000000)
• Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Los Angeles Airport counter, and a toll receipt or statement showing charges paid during the rental
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the original payment method and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The cashback covers toll charges only, not administrative fees or traffic fines.

Yes, you can add an additional driver to your rental car at Los Angeles Airport, but the additional driver must be physically present at the counter at the time of pickup.

The additional driver must bring:

• A valid, original driver's license (and an IDP if their license uses a non-Latin alphabet)
• A passport or government-issued photo ID

Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the rental protections such as CDW and liability coverage.

Whether the additional driver fee is included depends on your rate. Check your booking confirmation for the line "Additional driver free of charge." If it is not included, the daily fees at Los Angeles Airport counters are approximately:

• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

Note that for Avis, Budget, and Payless at Los Angeles Airport, additional drivers must generally be at least 25 years old. If you need to add a driver after pickup, you must visit a branch in person during opening hours.

It depends on your license. At Los Angeles Airport, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. For licenses in other non-English scripts, an IDP is strongly recommended even if not strictly required by every counter.

The IDP is a translation document only. It must always be carried alongside your original license and is not valid on its own. Presenting only an IDP at the Los Angeles Airport counter will result in the rental being denied.

If you think you may need an IDP, obtain it in your home country before traveling. US-based organizations such as AAA issue IDPs only to holders of US driver's licenses, so visitors cannot obtain one after arriving at Los Angeles Airport.

Visitors holding licenses issued in English or by EU and EEA countries can generally rent at Los Angeles Airport using their home license without an IDP, though carrying one is always a safe precaution for longer stays.

Most bookings include travel assistance provided by Terrawind Global Protection, which covers incidents that may occur during your trip from Los Angeles Airport.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is designed for situations such as a medical emergency on a California highway or a legal dispute following a collision near Los Angeles Airport. It does not cover damage to the rental vehicle itself (that is handled by CDW) or third-party liability (covered by LIS).

To reach the 24-hour assistance line, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to customers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this travel assistance coverage, regardless of where they pick up the vehicle at Los Angeles Airport.

Yes, drivers aged 21 to 24 are subject to a young-renter surcharge at Los Angeles Airport. The minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can rent at Los Angeles Airport but will pay a daily surcharge and face vehicle class restrictions. Most premium, full-size, luxury, convertible, minivan, and large SUV categories are restricted to drivers aged 25 and older. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available to younger drivers.

One exception applies at Los Angeles Airport for Avis and Budget bookings: if the main driver is aged 21 to 24 and holds a passport from Latin America or the Caribbean, the young-renter fee may be waived on eligible rate plans. The waiver must be explicitly shown on the booking confirmation to apply at the counter.

Drivers under 21 cannot rent at Los Angeles Airport. California does not have the same state-law exceptions as New York or Michigan, which require rentals to drivers aged 18 and older.

Always Budget for the young-renter surcharge when booking at Los Angeles Airport if the main driver is under 25, as these daily fees can add significantly to the total rental cost.

If your flight is delayed and you arrive later than your scheduled pickup time at Los Angeles Airport, rental companies will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during the counter's operating hours.

The ConRAC facility at Los Angeles Airport operates 24 hours daily, so late-night or early-morning arrivals are accommodated. However, individual brand counters within the facility may have their own service windows, so confirm hours on your rental agreement.

If your delay is less than 24 hours, proceed to the Los Angeles Airport rental counter as soon as you clear immigration and collect your luggage. No action is typically required for short delays.

If your delay exceeds 24 hours from the original pickup time, contact support as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

Changes in these cases are not guaranteed, but the team will assist where possible. If the booking is forfeited due to a delay beyond 24 hours, no automatic refund applies, so reaching out early is important when facing a significant disruption at Los Angeles Airport.

The insurance coverage included in your rental at Los Angeles Airport depends on the rate plan selected at booking. For US rentals, the main protections available are CDW, LDW, and third-party liability (LIS).

Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW) reduce your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to other people.

Third-party liability (LIS) covers bodily injury and property damage you may cause to others while driving the rental near Los Angeles Airport. Some US states require a minimum level of liability to be included, but not all do. Adding supplemental liability coverage of up to US$300,000 is strongly recommended for driving in the Los Angeles area.

Common exclusions at Los Angeles Airport and elsewhere include:

• Damage caused by prohibited use such as off-road driving or driving under the influence
• Tires, wheels, undercarriage, and roof damage (unless a specific add-on is purchased)
• Incidents involving drivers not listed on the rental agreement

Always verify which coverages appear on your rental agreement at the Los Angeles Airport counter before signing.

The standard fuel policy for rentals at Los Angeles Airport is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Los Angeles Airport counter, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the facility.

When returning your vehicle at Los Angeles Airport, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as evidence in case a fuel charge is disputed.

If you return the vehicle below the recorded starting level, you may be charged:

• The fuel shortfall at the rental company's refueling rate, which is typically higher than the pump price
• A refueling service fee covering the administrative cost of the company refueling on your behalf

For after-hours returns at Los Angeles Airport, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone. The Full to Full policy applies regardless of whether the counter is staffed at the time of return.