Car Rental
Brickell

Hola Car Rentals is the only premium partner of the top car rental brands operating in Brickell, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Brickell.

No. With Hola Car Rentals, all costs and charges for your booking in Brickell are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Brickell charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When flying into Miami International Airport before heading to Brickell, all major rental brands are located at the Miami Rental Car Center (RCC), not inside the terminal itself.

• After collecting your baggage, follow the purple "Rental Cars" signs to the free MIA Mover train on Level 4
• The MIA Mover connects the terminal to the RCC, where all partner counters (Avis, Hertz, Alamo, Enterprise, Budget, and others) are located in the customer service lobby
• After completing paperwork at your brand's counter, proceed to the designated pickup garage or lot for vehicle inspection and keys
• Allow 15 to 30 minutes from the arrivals door to the rental counter, plus an additional 5 to 15 minutes to locate and inspect your vehicle

In total, Budget 30 to 75 minutes from baggage claim to driving away, especially during peak travel periods. From MIA, Brickell is a short drive south, making it a convenient first stop after pickup.

Yes, you can pick up a rental car directly in Brickell at city-center branch locations, which is a popular option for those already staying in the neighborhood.

Enterprise operates a branch at 1109 Brickell Ave (inside the JW Marriott Hotel), with typical hours of Monday through Friday 8 AM to 6 PM and Saturday through Sunday 9 AM to 5 PM. Other providers operate nearby on SE 2nd Street. Picking up in Brickell rather than at Miami International Airport offers several advantages:

• Faster pickup, typically 10 to 15 minutes at the office due to lower volume
• No airport concession surcharges, which can add meaningfully to the daily rate
• Direct access without navigating the MIA Mover or Rental Car Center

The main trade-off is that you need separate transport from the airport to Brickell first, such as a taxi or rideshare. Enterprise also offers a free pickup service from nearby non-airport locations within 10 miles, but you must call the branch at least 2 hours in advance during business hours to schedule it. Always confirm hours directly with the branch before your arrival, as they can vary.

Yes, toll roads are common around Brickell and throughout the Miami area, and almost all of them are fully cashless.

When driving from Brickell to other parts of South Florida, you are likely to encounter tolls on roads such as the Florida Turnpike and I-95 Express Lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route and frequency of use.

Florida uses the SunPass and E-PASS electronic systems. Your rental vehicle will already include a toll device or plate-based billing. At the Brickell or airport pickup counter, you have two options:

• Purchase an unlimited toll package, typically US$11 to US$15 per day in Florida, which covers all tolls during your rental
• Decline the package and pay per use, in which case the rental company charges the actual toll amount plus daily or administrative processing fees billed to your card after the rental

If you plan to use your own visitor toll pass, inform the counter representative at pickup and ask them to deactivate the vehicle's default device to avoid duplicate charges. Toll charges can appear on your card days or even weeks after returning the vehicle, as agencies process invoices in batches.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Brickell rental.

Given that Miami-area toll roads near Brickell, including the Florida Turnpike and I-95 Express Lanes, can add up to US$5 to US$20 per day, this benefit can offset a meaningful portion of those costs.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that this benefit reimburses the lesser of your actual toll costs or 5% of your booking total, and it does not replace paying tolls at the time of use.

When picking up a rental car in Brickell, whether at a city-center branch or after arriving via Miami International Airport, you must present the following physical documents:

• Your original, unexpired driver's license (physical card, not a digital copy)
• A major credit card in the main driver's name with the driver's name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English or does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital versions displayed on a phone are not accepted at the Brickell or airport counter. Name mismatches between your license, passport, and credit card are a common cause of delays, so verify that all names match before traveling.

Yes, a major credit card in the main driver's name is required to rent a car in Brickell. The card must be a physical card with the driver's name printed on it, and it is used to place a temporary security hold at pickup.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit, even if you have already prepaid your booking online. The security hold for a standard vehicle in the United States is typically around US$300 to US$400, though the exact amount is set by the rental partner at the counter and can vary by vehicle class and location.

A few important tips for your Brickell pickup:

• Make sure your card is enabled for in-person transactions and has sufficient available credit to cover the hold plus any expected charges
• If your bank uses travel controls or fraud alerts, set a travel notice before arriving
• Bring a backup credit card in your own name in case your primary card is declined

The hold is released after you return the vehicle, but your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days.

Driving in Brickell requires some preparation, as the neighborhood has several road features that can catch first-time visitors off guard.

Brickell features multiple wide, multi-lane one-way streets running both east-west and north-south. These 3 to 4 lane configurations encourage faster traffic flow than visitors may expect from a dense urban area, and they eliminate the two-way flow that drivers from most other cities are accustomed to.

A few specific situations to be aware of when driving your rental car in Brickell:

• The Brickell Avenue Bridge is a 6-lane drawbridge connecting Brickell to Downtown Miami. It opens frequently for boat traffic, which can create significant gridlock on the surrounding streets
• The Roads neighborhood, immediately west of Brickell, follows a 45-degree diagonal grid rather than the standard north-south layout, causing abrupt address changes and confusing navigation for first-time drivers
• Ongoing construction and lane reductions along Brickell Avenue have been persistent, so allow extra time when navigating the area

Using a GPS or navigation app is strongly recommended when driving in Brickell, especially if you are unfamiliar with Miami's street layout. Confirm your rental vehicle includes navigation or consider adding a GPS add-on at the counter.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to rentals picked up in or around Brickell as well.

This benefit is particularly useful if something unexpected happens while driving in the Miami area, such as a medical emergency on the highway or a flight cancellation affecting your return. Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.

Important: this coverage applies only to travelers who are not residents of the United States or Canada. If you are a US or Canadian resident renting in Brickell, this benefit does not apply to your booking. Always review your specific confirmation for the exact terms and coverage limits.

Yes, one-way rentals are possible when picking up in Brickell and returning at a different location, but a drop-off fee may apply depending on your route.

For example, returning a car picked up in Brickell to Miami International Airport is typically considered a same-city one-way and may not incur a drop-off fee. However, returning to a different city or state, such as Orlando or Fort Lauderdale, usually does carry a one-way fee that varies by rental partner, vehicle class, and distance.

Here is how to check and manage this fee:

• During the booking process on the Hola Car Rentals website, select your different return location and the system will display any applicable drop-off fee under the "To pay at destination" section
• Your booking confirmation will also list this fee if it applies
• The drop-off fee cannot be prepaid and is settled directly at the rental counter

If the counter charges a drop-off fee that was not disclosed on your Brickell booking confirmation, keep all paperwork and contact support after the rental. This type of undisclosed charge may be covered under No Extra Charges© Coverage.

Yes, drivers between 21 and 24 years old can rent a car in Brickell, but a young-renter surcharge applies and certain vehicle classes are restricted.

In Florida, the standard minimum age is 25 for most rental partners. Drivers aged 21 to 24 are permitted but will pay a daily underage fee at the counter, which varies by brand:

• Alamo, National, Enterprise: US$15 per day
• Avis, Budget, Payless: US$13 per rental day, capped at US$65
• Hertz, Dollar, Thrifty: US$13.50 per rental day, capped at US$189

Vehicle class restrictions also apply. Drivers under 25 are generally limited to Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.

One exception worth noting: if you are between 21 and 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee. Check your booking confirmation to see if this waiver is shown for your Brickell reservation.

Rental cars picked up in Brickell follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Brickell rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a refueling service fee.

Some counter locations in Brickell may offer an optional prepaid fuel plan at pickup. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning the car.

The insurance coverage included in your Brickell rental depends on the rate plan you selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ plans for rentals in the United States, and the key difference is the level of protection for the rental vehicle and third-party liability.

Common coverages available for Brickell rentals include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle from a collision or covered incident, subject to any deductible shown on your confirmation
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving; in Florida, state-minimum liability is not always automatically included, so adding supplemental liability is strongly recommended

CDW and LDW do not cover damage to other vehicles or injuries to third parties. Those require separate liability coverage. Neither covers personal belongings or your own injuries.

Review your Brickell booking confirmation carefully to confirm which coverages are listed as included and whether a deductible applies. If you are unsure, contact support before pickup so you can add any missing protection at the counter.

Yes, you can add an additional driver to your Brickell rental, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your Hola Car Rentals confirmation first. If it shows "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not listed as included, the daily fees for Brickell rentals are:

• Alamo, National, Enterprise: US$15 per day
• Avis, Budget, Payless: US$13 per rental day, capped at US$65
• Hertz, Dollar, Thrifty: US$13.50 per rental day, capped at US$189

The additional driver must be present at the Brickell pickup counter. They need to bring their own valid driver's license and, if their license is not in a Latin alphabet, an International Driving Permit as well. Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the rental agreement are covered by protections such as CDW and liability insurance. If someone drives the vehicle who is not named on the contract, coverage may be void and additional charges could apply.