VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Budget in Vermont include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Vermont, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Vermont.
Will I face unexpected charges at the Budget counter in Vermont when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Budget booking in Vermont are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Vermont charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Burlington Airport in Vermont?
The Budget counter at Burlington International Airport (BTV) in Vermont is located inside the terminal in the baggage claim area. From there it is a short walk to the on-site car lot where your vehicle will be waiting.
If you are enrolled in Budget Fastbreak, you can use the dedicated Fastbreak line or kiosk, present your ID, and receive your keys and directions without waiting at the main counter.
Counter hours at BTV are Sunday through Saturday, 7:00 AM to 12:15 AM. Note that the counter is closed on New Year's Day (January 1). If you arrive after closing, Budget provides a drop box for after-hours key returns, though you remain responsible for the vehicle and any damages until the next business day.
Vermont also has a Budget location at Burlington Downtown (1890 Williston Rd, South Burlington) and a Rutland location (254 S Main St, Rutland), both with more limited hours than the airport counter.
What are the Budget counter hours at Vermont locations?
Budget operates three locations in Vermont, each with different hours. Plan your arrival accordingly, especially for early mornings or late nights.
- Burlington International Airport (BTV), South Burlington: Sunday through Saturday, 7:00 AM to 12:15 AM. This is the most flexible option for Vermont arrivals.
- Burlington Downtown (1890 Williston Rd, South Burlington): Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 3:00 PM, Sunday 9:00 AM to 2:00 PM.
- Rutland (254 S Main St): Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 3:00 PM, Sunday 9:00 AM to 3:00 PM.
All three Budget Vermont locations are closed on New Year's Day (January 1). After-hours returns are handled via a drop box at each location, but keep in mind that you remain liable for the vehicle and any damages until the next business day when staff check it in.
Are there toll roads in Vermont that affect my Budget rental?
Vermont has no interstate toll highways, so your Budget rental will not encounter any electronic toll systems such as E-ZPass, SunPass, or FasTrak during normal driving in the state.
The only toll facilities in Vermont are three short, seasonal mountain toll roads:
- Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the gate.
- Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash.
- Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only at the gate.
Because these Vermont toll roads use manual payment at a staffed gate rather than plate-based billing, Budget's standard toll programs (such as PlatePass or e-toll) do not apply here. You simply pay at the gate with cash or credit card. There are no cameras, no invoices mailed to Budget, and no rental surcharges related to these roads.
Vermont also has no congestion charges or emissions zones.
Can I get a Tolls Cashback on my Budget rental in Vermont?
Yes, Hola Car Rentals includes Tolls Cashback on all Budget bookings, including those in Vermont, and you can claim up to 5% of your total booking value back for tolls paid during your rental.
Because Vermont itself has no electronic toll highways, this benefit is most useful if your Vermont trip takes you into neighboring states such as New York or Massachusetts, where cashless toll roads are common. If you pay any tolls during your Budget rental period, those qualify for the cashback.
To claim, email [email protected] within 30 days of returning the vehicle and include:
- Your Hola Car Rentals reservation confirmation
- A copy of the rental agreement signed at the Budget counter
- A receipt or statement showing the toll charges paid
The refund is capped at 5% of your booking total (for example, a US$500 booking has a US$25 cap). Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up my Budget rental car in Vermont?
To collect your Budget rental in Vermont, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin (Roman) alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside the original license.
- A major credit card physically printed with the main driver's name, with sufficient available credit for the security deposit hold (typically around US$300 to US$400 for standard vehicles in the United States).
- A passport or valid government-issued photo ID.
- Your booking confirmation for the Vermont reservation.
- Round-trip flight or travel tickets (required for international visitors).
All documents must be physical originals. Digital copies shown on a phone are not accepted at the Budget counter. If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory in Vermont.
Is a credit card required for the Budget deposit in Vermont?
Yes, a physical major credit card in the main driver's name is required at every Budget location in Vermont to cover the security deposit hold.
At pick-up, Budget will place a temporary authorization on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, location, and season. The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.
- The card must be physically present with the driver's name printed on it.
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit.
- Digital wallets (Apple Pay, Google Pay) are not accepted for the hold.
- Even if you prepaid your Vermont Budget booking online, you must still present a physical credit card at the counter.
It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to avoid fraud blocks on the authorization.
Is there a young driver surcharge for Budget rentals in Vermont?
Yes, Budget applies a young driver surcharge in Vermont for renters under 25 years old. The standard Budget fee is US$13 per rental day plus applicable taxes, capped at US$65 plus taxes for the rental period.
Vermont is not New York or Michigan, so the minimum rental age follows Budget's standard U.S. policy: drivers aged 21 to 24 may rent but will pay the daily underage fee. Drivers under 21 are generally not eligible to rent.
There is one exception worth knowing: if you are a resident or citizen of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Budget may waive this surcharge for the main driver. This exception applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV, and only when the waiver appears on your confirmation.
Regardless of age, all drivers at the Vermont Budget counter must present a valid driver's license and a major credit card in their name for the deposit.
How does the fuel policy work for Budget rentals in Vermont?
Budget rentals in Vermont follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
At pick-up at any Vermont Budget location, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.
When returning your vehicle, refuel within approximately 10 miles (15 km) of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.
- Burlington Airport (BTV): refuel near the airport before following the car rental return signs back to the Budget lot.
- Burlington Downtown and Rutland: refuel at a nearby station before returning to the Budget office.
If you return the vehicle below the recorded fuel level, Budget may charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Keeping your receipt is the best protection if a fuel charge is disputed.
Does Budget in Vermont include travel assistance with my booking?
Yes, most Hola Car Rentals bookings, including Budget rentals in Vermont, include travel assistance provided by Terrawind Global Protection at no extra cost. This benefit is especially valuable if you are driving through Vermont's more remote areas, such as the Northeast Kingdom or the Green Mountains, where roadside incidents can occur far from urban services.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting a Budget car in Vermont. It also does not cover damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).
Can I add an additional driver to my Budget rental in Vermont?
Yes, you can add an additional driver to your Budget rental in Vermont, either as an included benefit or for a fee depending on your rate.
If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Budget charges US$13 per rental day plus taxes, capped at US$65 plus taxes for the rental period.
To add a driver at any Vermont Budget counter:
- The additional driver must be physically present at pick-up.
- They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet).
- Both the main driver and the additional driver must sign the rental agreement.
- For Budget in Vermont, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted as additional drivers.
Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your coverage.
What insurance options are available for my Budget rental in Vermont?
When picking up a Budget rental in Vermont, you will typically be offered several insurance and protection products at the counter. Understanding what each covers helps you avoid paying for duplicate protection.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Vermont. Some U.S. states require a minimum liability amount, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
- Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
- Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.
CDW/LDW does not cover third-party liability, and LIS/SLI does not cover damage to the Budget vehicle. These are separate protections. Check your Hola Car Rentals confirmation to see which coverages are already included in your Vermont rate before accepting add-ons at the counter.
Can I return my Budget car after hours at Vermont locations?
Yes, after-hours returns are possible at all three Budget locations in Vermont, but there are important conditions to understand before leaving the vehicle unattended.
- Burlington Airport (BTV): Follow airport car rental return signs to the Budget lot. Record the mileage and fuel level on your agreement, then deposit your keys and contract in the Budget Fastbreak return box or the counter drop box. No counter visit is needed for Fastbreak members.
- Burlington Downtown and Rutland: Park the vehicle in the on-site lot outside the office and place your keys and contract in the after-hours drop box.
At all Vermont Budget locations, you remain financially responsible for the vehicle and any damage that occurs until a staff member checks it in on the next business day. This means if something happens to the car overnight, you could be held liable even after dropping the keys.
To protect yourself, take photos of the vehicle's condition, fuel gauge, and odometer before leaving, and keep a copy of your rental agreement. If you have concerns about an after-hours return, contact the Budget location in advance to confirm the drop box location and procedure.
Can I pick up a Budget car in Vermont and drop it off in another state?
Yes, one-way rentals are generally possible with Budget in Vermont, allowing you to pick up at a Vermont location such as Burlington Airport (BTV) and return the vehicle in another state. However, a drop-off fee may apply depending on the route.
The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not included in your prepaid rate and cannot be covered by No Extra Charges© unless it was not disclosed during booking. You will see this fee listed under the "To pay at destination" section during checkout on the Hola Car Rentals website.
- Vermont to a nearby city in the same region: a drop-off fee often applies and varies by distance.
- Vermont to a distant state or cross-country: a higher drop-off fee is typical, and some routes may not be available.
- Cross-border rentals (for example, Vermont to Canada): these may be restricted or require advance approval from Budget.
Always review your booking confirmation to confirm whether a drop-off fee is listed and what the exact amount is. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe