VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Saskatoon include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Saskatoon, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique Avis rental experience with complete protection and peace of mind during your trip in Saskatoon.
Will I face unexpected charges at the Avis counter in Saskatoon when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Avis booking in Saskatoon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Saskatoon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Saskatoon Airport (YXE)?
The Avis counter at Saskatoon John G. Diefenbaker International Airport (YXE) is located inside the terminal in the baggage claim and arrivals area. No shuttle or consolidated rental car center is required, once you collect your luggage, follow the signs toward baggage claim and you will find the Avis desk there.
Rental vehicles are parked directly outside the arrivals area, so the walk from the Avis counter to your car is short. There is no off-site facility or bus transfer involved at this location.
Counter hours at the Saskatoon Airport Avis location are:
- Monday to Friday: 8:00 AM to 1:00 AM
- Saturday and Sunday: 9:00 AM to 1:00 AM
A 24-hour key drop box is available for after-hours returns. If you are returning outside staffed hours, park the vehicle in the designated lot, lock it, and place the keys and rental contract in the drop box.
Does Avis have a downtown location in Saskatoon?
Yes, Avis operates a second location in downtown Saskatoon at 602 1st Ave N, Saskatoon, SK S7K 1X7, in addition to the airport counter at YXE.
The downtown Avis counter is a corporate location with vehicles kept on-site, so there is no shuttle or transfer needed. It is approximately 23 miles from Saskatoon Airport, making it a convenient option if you are not arriving by air or if you prefer to pick up in the city center.
Downtown counter hours are:
- Monday to Friday: 8:00 AM to 5:00 PM
- Saturday and Sunday: 9:00 AM to 12:00 PM
After-hours returns are available at the downtown Saskatoon Avis location. Park the vehicle in the on-site lot, lock it, and drop the keys and rental contract in the key drop box. Note that the downtown location has shorter operating hours than the airport, so plan your pickup and return times accordingly.
Are there toll roads near my Avis rental in Saskatoon or anywhere in Saskatchewan?
No, there are no toll roads in Saskatoon or anywhere in the province of Saskatchewan. You will not encounter any toll booths, cashless toll gantries, or electronic toll systems while driving your Avis rental in or around Saskatoon.
Programs such as TollPass, PlatePass, or transponder-based systems that apply at Avis locations in Ontario, the United States, or other regions are not relevant to Saskatoon rentals. You do not need to enroll in any toll program, and there are no congestion charges or emissions zone fees in the city.
If your trip takes you beyond Saskatchewan into provinces or regions where tolls do apply, keep your receipts. All bookings include Tolls Cashback, which lets you claim up to 5% of your total booking value back for tolls paid during the rental period.
Can drivers under 25 rent from Avis in Saskatoon?
Yes, Avis rents to drivers aged 21 to 24 in Saskatoon, provided they hold a valid driver's license and a major credit card in their own name.
A young driver surcharge typically applies for renters in this age group. For Avis, the additional driver fee structure also applies to young drivers added to a booking, and any additional driver at an Avis location in Saskatoon must be at least 25 years old to avoid a surcharge. If you are the main driver and are between 21 and 24, confirm the exact surcharge amount directly at the Avis counter in Saskatoon at the time of pickup, as fees can vary.
Key requirements for underage renters at the Saskatoon Avis location:
- Valid driver's license (physical, original, unexpired)
- Major credit card in the renter's name with the name printed on the card
- Must be at least 21 years old
Drivers under 21 are not eligible to rent from Avis in Saskatoon.
What documents do I need to pick up my Avis rental in Saskatoon?
To collect your Avis rental in Saskatoon, you must present the following physical documents at the counter:
- A valid driver's license (original, unexpired, physical card) in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or travel tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required at the Saskatoon Avis counter.
Canada locations, including Saskatoon, do not accept bank debit cards as a substitute for a credit card at pickup. Avis accepts most major credit cards including Visa, Mastercard, American Express, Discover, and others. Prepaid or virtual cards are not accepted for the security hold.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted.
How does the zipper merge rule work when driving an Avis rental in Saskatoon?
Saskatoon uses the zipper merge as standard practice on lane reductions, and it can catch first-time visitors off guard when driving an Avis rental in the city.
In a zipper merge, drivers are expected to use both lanes all the way to the point where the lane ends, then take turns alternating one vehicle at a time into the remaining lane. Merging early or blocking the closing lane is considered incorrect driving behavior in Saskatoon.
A few other local driving rules worth knowing before you take your Avis rental onto Saskatoon roads:
- The default speed limit on most city streets is 50 km/h under Traffic Bylaw 7200; arterials and freeways allow higher speeds by design, up to 110 km/h on freeway sections
- Left turns from one-way streets onto other one-way streets must begin from the left edge of the road and end in the leftmost lane, which is stricter than the flexible multi-lane turns permitted in many other cities
- Circle Drive, the ring road around Saskatoon, features complex interchanges with Highways 11, 12, and 16 that include partial cloverleafs and restricted turn access; first-time drivers should navigate carefully and follow GPS guidance
- Roundabouts are used at several intersections; yield to traffic already in the roundabout
Saskatoon's street hierarchy is also more rigid than most cities, meaning local streets connect only to collector roads, which connect to arterials, which connect to freeways. Shortcuts through residential areas are generally not possible.
What is the security deposit for an Avis rental in Saskatoon?
When you pick up your Avis rental in Saskatoon, a temporary authorization hold will be placed on your credit card. For Canada, including Saskatoon, the typical hold is approximately CAUS$ 300 to CAUS$ 500 for standard vehicles, though some Avis locations may require a minimum authorization of around CAUS$ 750.
This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after the rental ends.
Important points to keep in mind for your Saskatoon Avis pickup:
- Only a major credit card with the driver's name printed on the card is accepted for the deposit; debit cards, prepaid cards, and virtual cards are not accepted
- The card must be in the main driver's name
- Premium or larger vehicle classes may require a higher hold amount
- Bring a backup credit card in case your primary card is declined
- Notify your bank of your travel plans to avoid fraud blocks on the authorization
The exact hold amount is set by the Avis desk in Saskatoon at the time of pickup and may vary by vehicle class, season, and location policy.
Does Tolls Cashback apply to an Avis rental in Saskatoon if there are no local tolls?
Yes, Tolls Cashback is included with every booking, including Avis rentals based in Saskatoon, even though Saskatchewan itself has no toll roads.
If your trip takes you beyond Saskatoon into regions where tolls do apply, such as Ontario or parts of the United States, you can claim back up to 5% of your total booking value for tolls paid during the rental period.
To claim your Tolls Cashback after returning your Avis rental:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - followed by your reservation confirmation number
- Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Avis counter, and a receipt or statement showing the toll charges paid
- Include your full name, travel dates, and the last 4 digits of the card used for the booking
Refunds are processed to the original payment method and typically take 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The cashback covers actual toll charges only, not fines, parking fees, or administrative penalties.
What is the fuel policy for Avis rentals in Saskatoon?
Avis rentals in Saskatoon follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel experience with your Saskatoon Avis rental:
- At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
- Refuel within approximately 10 to 15 km of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at either the Saskatoon Airport or downtown Avis location, leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return the vehicle below the recorded starting level, Avis may charge you for the fuel shortfall at their refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.
If the vehicle was not full at pickup, ask the Avis agent in Saskatoon to record the exact level on the agreement. You only need to return it at that same level, not necessarily full.
Can I add an additional driver to my Avis rental in Saskatoon?
Yes, you can add an additional driver to your Avis rental in Saskatoon, but the additional driver must be present at the counter at the time of pickup with their own valid driver's license.
Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm if it is included.
If the additional driver fee is not included in your Saskatoon Avis booking, the standard Avis rate applies:
- US$13 per rental day plus applicable taxes
- Maximum charge of US$65 plus taxes for the rental period
For Avis in Saskatoon, any additional driver must be at least 25 years old to avoid a young driver surcharge. Both the main driver and the additional driver must sign the rental agreement at the counter. Only drivers listed on the agreement are covered by the rental protections, including CDW/LDW and liability coverage.
If you need to add a driver after pickup, you must visit an Avis branch in person to update the agreement. A phone or chat request alone is generally not sufficient.
How does after-hours return work at Avis in Saskatoon?
Both Avis locations in Saskatoon offer after-hours return options using a key drop box.
To return your Avis rental outside of staffed hours in Saskatoon:
- Drive to the designated return lot at your chosen location (2625 Airport Drive for the airport, or 602 1st Ave N for the downtown counter)
- Park the vehicle and lock it
- Place the keys and your rental contract in the key drop box at the location
- Keep a copy of your rental agreement and take a photo of the vehicle's condition and fuel gauge before leaving
The Saskatoon Airport Avis location is staffed until 1:00 AM on weekdays and weekends, so after-hours returns are mainly relevant for very late-night or early-morning situations. The downtown Saskatoon Avis counter closes at 5:00 PM on weekdays and 12:00 PM on weekends, making after-hours returns more common there.
Note that until the Avis agent formally checks in the vehicle during staffed hours, you remain responsible for the vehicle. Take photos of the car's exterior, interior, and fuel gauge at the time of drop-off as documentation in case any questions arise later.
Does travel assistance cover me if I have an emergency in my Avis rental near Saskatoon?
Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can help in emergency situations during your Avis rental in or around Saskatoon. However, this benefit does not apply to Canadian residents or US residents, it is available only to travelers from outside North America.
If you qualify, the travel assistance coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage is separate from the Avis rental agreement and does not replace CDW/LDW (which covers damage to the rental vehicle) or third-party liability insurance.
To reach the assistance line 24 hours a day, 7 days a week:
- Phone: +1 888 980 9992 (toll-free or collect)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When you call, have your full name, your Hola Car Rentals confirmation number, your current location near Saskatoon, and a brief description of the situation ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.
Can I pick up my Avis rental in Saskatoon and return it to a different city?
Yes, one-way rentals are possible with Avis in Saskatoon, but a drop-off fee may apply depending on the route and destination.
When booking a one-way rental from Saskatoon, the drop-off fee is shown during the checkout process under the "To pay at destination" section. This fee is set by Avis and is not prepaid through your online booking, it is paid at the counter when you pick up the vehicle in Saskatoon.
General patterns for one-way fees from Saskatoon:
- Returning to a different city within Saskatchewan or to another Canadian province typically incurs a drop-off fee that varies by distance and vehicle class
- Cross-border one-way rentals (for example, from Saskatoon to a US city) may be restricted or subject to higher fees; confirm availability with Avis at the time of booking
- Returning to the same city between the airport and downtown Saskatoon Avis locations may not incur a fee, but verify this during the booking process
If the drop-off fee shown at the Avis counter in Saskatoon differs from what appeared on your booking confirmation, keep all paperwork and contact support after the rental. The No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.
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